Hi,

Thanks for the update.

The hash or identifier in the database doesn’t correspond with the name of the actual files. Please edit your database, look for the “aviaAsset_avia-merged-styles” and “aviaAsset_avia-footer-scripts” entries inside the _options table and then delete them. Try to check the page again afterwards.

Best regards,
Ismael

Hi!

You have to remove the “http://” part. It has to be that exact url or pattern.

Best regards,
Ismael

Hi,

Thanks for the update.

We have been checking the site for days, but we can’t figure out what’s going wrong with the featured image sliders’ markup. As a temporary solution, we replicate the layout using combination of elements in the builder. (see private field)

Best regards,
Ismael

Hi,

Thanks for the update.

We actually removed the v3 badge because it doesn’t sit well with the theme’s design or layout. The submit button text should change to “Authenticating..” during the v3 verification and revert back to the actual submit label once the visitor or user is verified. Use the v2 version of the option if you want to see the reCAPTCHA widget.

Best regards,
Ismael

Hi,

We haven’t had the chance to test those plugins, unfortunately. We keep the plugin configuration at the very minimum, one plugin or two at most, so that we don’t have to maintain a lot of code for multiple plugins.

Best regards,
Ismael

Hi,

We can’t reproduce the issue on Chrome/Opera Windows 7. Do you see any script error in the browser console of Safari?

Best regards,
Ismael

Hi,

Did you add this css code?

html, body, #wrap_all, #main, .container_wrap, .container, main {
    height: 100%;
}

That is causing the content below the fold to not display.

Best regards,
Ismael

Hi,

Thanks for the update.

In the website restrictions list, try to add this item.

(see private field)

That should accept any sites ending in the same domain name including subdomains regardless of the protocol used to load the site.

Best regards,
Ismael

Hi,

Awesome! Glad we could help!

Please take a moment to review our theme and show your support https://themeforest.net/downloads
Don’t forget to bookmark Enfold Documentation for future reference.

Thank you for using Enfold :)

Best regards,
Ismael

Hi,

Have you ever heard of Bounce-Rate? And why should I send users to another site?

Sorry for the confusion. I think you misunderstood what we are trying to suggest. You don’t have to redirect the users to another site, only to another page. We are referring to the contact form’s “What should happen once the form gets sent?” settings. Set that to the second option and then select a page where you want to redirect the users after sending the form.

Why is there the “Sending-Sucess” message if you offer this feature as a bug? FOR ALL YOUR CUSTOMERS!

That is not a bug. We don’t see a lot of forms added in the middle of the page that contain that many fields, so we didn’t set the script to scroll to the “thank you” message after the form submission. You don’t see this issue with contact forms that are fully visible in the view port and are added at the very top or bottom of the page.

We do understand your frustration. Let us know if you want to implement the scroll script, but we don’t recommend it because you have to edit the script files directly, forcing you to do it again every theme update.

Best regards,
Ismael

Hi,

The minimum image size should be same as the size of the specified thumbnail for the posts, so that would be 1210px or 845px. In one of your posts, the size is only 400px, so it’s quite blurry because it has to inherit to the width of the blog container. The following image optimization tips should help.

// https://kriesi.at/archives/4-key-wordpress-image-optimization-tips

Best regards,
Ismael

Hi,

We disabled the “resize” script and re-enabled the previous one. Please don’t forget to remove the browser cache.

Best regards,
Ismael

Hi,

Thanks for the update.

1.) You have to add those info manually using a text/code block or create a custom shortcode.

custom shortcode: https://kriesi.at/support/topic/post-using-advanced-editor-how-to-insert-post-meta-info-title-date-etc/#post-466158

2.) You can add a css code that limits the width of the section container.

#av_section_3 .container {
    max-width: 800px;
}

Replace the “#av_section_3” with the color section’s Section ID for specificity.

3.) Use this css code to adjust the width of the blog content container.

#top .fullsize .template-blog .post .entry-content-wrapper > * {
    max-width: 1030px;
}

#top .fullsize .template-blog .post .entry-content-wrapper {
    max-width: 1030px;
}

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

I see one called “Navigation Menu” which allow you to add a menu to the sidebar.

Yes, that’s the same as the Page Navigation widget. You can add that in any widget area of your choice and then insert it in a page using the Widget Area element.

Best regards,
Ismael

Hi,

3.) Try to adjust the css media query view port value from 767 to 1024.

5.) The language switcher gets the initial contact with the logo, so I just asked if there are any modifications added to the theme to move the language switcher. Anyway, that css code should decrease the size of the logo and create more space for the language switcher along with the menu items.

Best regards,
Ismael