Hi,

Thanks for the update.

It is working properly on our end. Do you have a test page where we can see the issue?

Best regards,
Ismael

Hey!

We answered here:

// https://kriesi.at/support/topic/spam-emails-being-set-through-contact-forms/#post-1104723

Have you tried the actual recaptcha option in the theme? You’re probably referring to the plugin version of the recaptcha widget, which is now integrated in the theme and is using the database transient option to block spams. That layer is not available in the plugin version.

If you have more questions, please kindly your own ticket or thread.

Best regards,
Ismael

Hi,

Thanks for the update.

I’m not really sure how that’s related to the sliders though.

Best regards,
Ismael

Hi,

@eC: It was not addressed in the latest version because users don’t seem to encounter the issue a lot. This is the only related thread or ticket so far. Please create a new thread so that we can inspect your site separately. Provide the necessary details in the private field. We’ll close this thread now.

Best regards,
Ismael

Hi,

Thanks for the update.

Why did you put the shortcodes in the default editor? You can’t use a color section or any full width elements inside the default editor. Please switch to the advance layout builder.

Best regards,
Ismael

Hi,

Yes, it’s possible. Just add this css code to remove the grayscale effect.

.av-tab-section-image {
    filter: grayscale(0);
}

Thanks for the update.

Best regards,
Ismael

Hi,

Have you tried using the mailchimp default embed form? It has a GDPR support or option.

// https://mailchimp.com/help/add-a-signup-form-to-your-website/

You don’t actually need a checkbox there if I am not mistaken. All you need to do is explicitly inform those who have the interest to subscribe to your newsletter that you will be collecting some of their data.

// http://www.privacy-regulation.eu/en/article-5-principles-relating-to-processing-of-personal-data-GDPR.htm

You can create a text block with a link to the privacy policy page or notification saying that necessary data is going to be collected when they subscribe to the newsletter. Of course, you have to consult with the proper authority to confirm this.

Best regards,
Ismael

Hi,

Wir möchten uns für die verspätete Antwort entschuldigen.

Are you referring to the lightbox images? The lightbox script is using the “large” thumbnail version of the images by default. If you want to adjust that, go to the Settings > Media panel. Look for the “Large” thumbnail, adjust the width and height and then regenerate the thumbnails. You can use this plugin for that.

// https://wordpress.org/plugins/regenerate-thumbnails/

Best regards,
Ismael

Hi,

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. And try to avoid asking multiple questions in a single thread as much as possible. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hi,

Thanks for the update.

We just noticed that you’re using a custom post type called “retailers” and it’s not registered in the list of supported post types by the advance layout builder. We added the following filter in the functions.php file to register it.

function avf_alb_add_supported_post_types( array $supported_post_types )
{
  $supported_post_types[] = 'retailer';

  return $supported_post_types;
}
add_filter('avf_alb_supported_post_types', 'avf_alb_add_supported_post_types', 10, 1);

The elements are responsive now.

Best regards,
Ismael

Hi,

That is the default behavior of the category sort in the masonry element. A category will only display if an item that belongs to that particular category exists in the current page. We can use css to force the empty categories to display, but they won’t be able to dynamically fetch posts from another page, so they’re still useless. One workaround is to display all items in a single page and disable the pagination.

Unfortunately, we can’t help you extend the default functionality because it’s beyond the scope of support. You may need to hire a freelance developer or contact our partner, Codeable.

Best regards,
Ismael

Hi,

What is the password for that page? Please post it in the private field.
Is “termin” a post category? Which categories do the posts and events have in common?

Thank you for the update.

Best regards,
Ismael

Hi,

Thanks for the update.

Add this script in the functions.php file to mute the video.

add_action('wp_footer', 'ava_js_mute_video', 9999);
function ava_js_mute_video() {
    ?>
    <script>
        // mute video
        var p13881_html5v = document.getElementById("player_13881_1810960791_1134860002_html5");
        p13881_html5v.muted= true;
    </script>
    <?php
}

Best regards,
Ismael

Hi,

Thanks for the update.

The API keys for the ES version looks different from the ones in the EN version. Could you check that?

Best regards,
Ismael

Hi,

Thanks for the update.

We were able to reproduce the issue and would like to inspect it further. Could you generate a login token again? The first one has expired.

Best regards,
Ismael