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Viewing 30 posts - 22,141 through 22,170 (of 66,745 total)
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  • Hi,

    Thank you for the update.

    It seems to be an issue with the compression. Could you deactivate the Enfold > Performance > File Compression settings temporarily? We can’t access the dashboard because the previous account is no longer valid.

    Best regards,
    Ismael

    in reply to: Problem with custom design #1110159

    Hi,

    Thank you for the update.

    The YITH WooCommerce Product Add-ons Premium plugin overrides the jquery ui styles with their own. We disabled it temporarily. Please ask the plugin author if we can deactivate that particular css file or stylesheet.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    We were able to upload 2 set of fonts without encountering any issue. Is this fixed? We tested it on Opera Windows 7. Perhaps using another browser will help.

    Best regards,
    Ismael

    in reply to: Questions about filters #1110154

    Hi,

    We are getting the following error in the site. Did you enable a firewall or security plugin?

    Error 403
    We’re sorry, but we could not fulfill your request for /wp-login.php on this server.
    You do not have permission to access this server. Data may not be posted from offsite forms.
    Your technical support key is: 3195-4232-cd36-1abb
    You can use this key to fix this problem yourself.
    If you are unable to fix the problem yourself, please contact info at oneirotravel.com and be sure to provide the technical support key shown above.

    Thank you for the update.

    Best regards,
    Ismael

    in reply to: Content not showing on Internet Explorer #1110151

    Hi,

    Thank you for your understanding.

    Did you set a minimum height to that section? The solution in this thread might help.

    // https://kriesi.at/support/topic/internet-explorer-11-compatability/#post-1109429

    Best regards,
    Ismael

    in reply to: Full-width submenus seem wonky #1110150

    Hi,

    Great! Glad that you found a solution. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Social links in the top meta bar are not visible #1110149

    Hey webmasterynl,

    Thank you for using Enfold.

    The icons are displaying properly on our end. Is this fixed? If you can still see the error, please try to disable the Enfold > Performance > File Compression settings temporarily.

    Best regards,
    Ismael

    in reply to: How-To Change Header Logo Link Based on User Role #1109882

    Hi,

    differentiate between logged in customer and logged in reseller.

    Are you using a plugin for that? There may be a meta information that we can pull to differentiate the users.

    btw. dear team : on function-set-avia-frontend.php on lines: 513ff i see that there is still a h1 tag for that. Why have all my enfold installations a span instead – what i think is better?

    I think it depends on the structure of the page. If you don’t have a post title or heading in the frontpage, then it is appropriate to use the h1 tag for the logo. You can then convert it to something else for inner pages because they usually contain a title, which is typically wrap in an h1 tag.

    Best regards,
    Ismael

    in reply to: Hamburger Mobile Menu Not Showing When Logged In #1109880

    Hi,

    The following plugin might work.

    // https://wordpress.org/plugins/if-menu/

    Just include all items in a single menu and use conditional functions to control their visibility.

    This conditional function should be of use in this case.

    /// https://developer.wordpress.org/reference/functions/is_user_logged_in/

    Best regards,
    Ismael

    in reply to: Font style changing on other pages than homepage #1109877

    Hi,

    Thank you for the update.

    We added the following css code to correct the font weight and disabled the file compression temporarily. Please don’t forget to remove the browser cache before checking.

    Best regards,
    Ismael

    in reply to: Location of masonry gallery html construction… #1109872

    Hi,

    Thank you for the update.

    What are you going to do with the attributes once they are included in the markup? The masonry loop is done in the aviashortcodes > av-helper-masonry.php file. Look for the “html” function or method around line 306. The actual image markup is located around line 380:

    	
    					if(isset($attachment[0]))
    					{
    						if($size == 'flex')  
    						{
    							$img_html  = '<img src="'.$attachment[0].'" title="'.$title.'" alt="'.$alt.'" />';
    							$outer_title = '';
    						}
    
    						if($size == 'fixed') $img_style = 'style="background-image: url('.$attachment[0].');"';
    						$class_string .= " av-masonry-item-with-image";
    					}
    					else 
    					{
    						$outer_title = '';
    					}
    
    					if(isset($attachment_overlay[0]))
    					{
    						$over_html  = '<img src="'.$attachment_overlay[0].'" title="'.$title.'" alt="'.$alt.'" />';
    						$over_style = 'style="background-image: url('.$attachment_overlay[0].');"';
    						$img_before = '
    <div class="av-masonry-image-container av-masonry-overlay" '.$over_style.'>'.$over_html.'</div>
    ';
    					}
    
    

    Best regards,
    Ismael

    in reply to: IE11 and Mobile issues #1109870

    Hey Nerohm,

    Thank you for using Enfold.

    1.) The following solution might help.

    // https://kriesi.at/support/topic/internet-explorer-11-compatability/#post-1109429

    2-3.) Add this css code to re-align the timeline icon and reduce the padding below the header.

    @media only screen and (max-width: 767px) {
    .avia-timeline .milestone_icon {
        left: 10px;
    }
    
    .entry-content-header {
        padding-bottom: 0;
    }
    }

    Best regards,
    Ismael

    in reply to: Remove portfolio items from enfold search results #1109835

    Hi,

    Thank you for the update.

    You can use this filter to exclude the portfolio post type from the search results.

    add_filter('avf_portfolio_cpt_args', 'avf_portfolio_cpt_args_mod');
    function avf_portfolio_cpt_args_mod($args) {
    	$args['exclude_from_search'] = true;
    	return $args;
    }

    Best regards,
    Ismael

    in reply to: Custom Styling of Icon Box #1109834

    Hi,

    Thank you for the update.

    1.) Look for this css code.

    .avia-icon-list .iconlist_title {
        text-transform: uppercase;
        top: 4px;
        margin-bottom: 0;
        position: relative;
    }

    Remove the “top” property or set the value to 0, then adjust the top margin from 17px to 21px.

    2.) Use this css code to remove the text decoration or underline.

    #top .avia-icon-list .iconlist_title a:hover {
        text-decoration: none;
    }

    Best regards,
    Ismael

    in reply to: Permanent Image Overlay on linked Pictures #1109829

    Hi,

    Glad to hear that you found a solution.

    Use this additional css code to remove the “white overlay” effect.

    .avia-image-overlay-wrap a.avia_image .image-overlay {
        transform: none;
        opacity: 0;
    }

    Best regards,
    Ismael

    in reply to: Tag Archive #1109827

    Hi,

    1.) Try to remove the date manually with css.

    time.date-container.minor-meta.updated, .text-sep-date {
        display: none !important;
    }

    2.) Can we see an actual archive or category page from your site? Please post the URL in the private field.

    Thank you for the update.

    Best regards,
    Ismael

    in reply to: contact form – date #1109715

    Hi,

    Thank you for the update.

    That option will only enable the media element scripts, so we’re not sure how it fixed the issue, but glad to hear that it did. Did you confirm that it’s not due to cache?

    Best regards,
    Ismael

    in reply to: Mobile menu settings #1109713

    Hi,

    Thank you for the update.

    Yes, I get what you mean but what I’m telling you is that it’s not possible out of the box without custom modifications. Unfortunately, we won’t be able to help you with that. You can only select an alternate set of menu in place of the main menu for mobile or for the hamburger menu, and possibly hide the secondary menu with css.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Did you copy the code from your email? Please copy it directly from this forum to avoid the conversion of html symbols.

    Or post the WP login details in the private field so that we can check it directly.

    Best regards,
    Ismael

    Hi,

    Awesome! Thank you for your patience as well. Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Custom Error 404 Page #1109705

    Hi,

    Glad it works. That token is only applicable for the themes that you own. Let us know if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Event Tracking Social Media Links #1109703

    Hi,

    You’re welcome! Glad we could be of help. Please don’t hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Upcoming Events #1109701

    Hi,

    Thank you for using Enfold.

    Could you give us a link to the actual page where you want to display the upcoming and current events? A screenshot will help as well. Please upload it to imgur or dropbox.

    Best regards,
    Ismael

    in reply to: Change position of post-nav buttons below post #1109700

    Hi,

    Thanks for the update.

    The modification that we originally suggested should position the post navigation between the sharing and comments section, right below the post content. Did you override any templates in your child theme aside from those suggested here?

    Please post the WP and FTP details in the private field so that we can check it.

    Best regards,
    Ismael

    in reply to: auction plugin compatibility with Enfold #1109698

    Hi,

    Thanks for the update.

    The sorting element is displaying properly in the shop page. (see private field)

    // https://imgur.com/a/Dj4sElM

    Is that what you need?

    Best regards,
    Ismael

    in reply to: Tab Section – cant make tabs above/below content #1109696

    Hi,

    Thank you for the update.

    The “Position der Reiter” options came back when we switched the language from “Deutsch (Sie)” to “Deutsch”. Is there any difference between the two?

    We will tag one of our developers to check this.

    Best regards,
    Ismael

    in reply to: A button directly to a picture gallery #1109692

    Hi,

    How I can add an ID to buttons and Galleries ?

    Thank you for the update.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#turn-on-custom-css-class-field-for-all-alb-elements

    Did you enable the custom css class field? A custom css class attribute will suffice.

    
    $( ".custom-button-class a" ).click(function() {
      $( "#myGallery" ).toggle( "slow", function() {
        // Animation complete.
      });
    });
    
    

    Replace the “custom-button-class” selector with the button’s custom css class attribute.

    Best regards,
    Ismael

    in reply to: Contact Form Not Sending Email #1109690

    Hey Courtney,

    Thank you for using Enfold.

    We would like to test the contact form on a new page, but we can’t create one because we keep getting an error. Please create a test page and deactivate the plugins temporarily.

    Is there a staging site?

    Best regards,
    Ismael

    Hey cristinagrafik,

    Thank you for using Enfold.

    Have you tried removing the time or “t” parameter in the URL? Let us know once the site is live so that we can inspect it.

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    We were able to update the page without encountering any errors. We just added a text block at the very bottom of the page. (see private field)

    How can we reproduce the issue? Which element are you trying to edit?

    Best regards,
    Ismael

Viewing 30 posts - 22,141 through 22,170 (of 66,745 total)