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Hi,
Thank you for the update.
We are get the following errors in the IE console, which seems to be related to recaptcha script. Did you install a plugin for that?
SCRIPT5: Access is denied.
File: anchor, Line: 1, Column: 1
SCRIPT5: Access is denied.File: anchor, Line: 1, Column: 1
SCRIPT5: Access is denied.Best regards,
IsmaelJune 26, 2019 at 4:41 am in reply to: NON SI CARICA LE CORDINATE DI GOOGLE MAPS NONOSTANTE L'API NELLE OPZIONI TEMA #1113448Hi,
Thank you for the update.
The error says that you have exceeded your quota. This error usually occurs when you didn’t enable a billing account, you have imposed a daily limit to the API or you forgot to add http referrers.
js?v=3.35&callback=aviaOnGoogleMapsLoaded:54 You have exceeded your request quota for this API. See https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errorsPlease make sure that you have attached a billing account to the project, the site is included as one of the http referrers and that the Geocoding API is enabled.
// https://kriesi.at/documentation/enfold/google-map/#enable-services-for-google-api
Best regards,
IsmaelJune 26, 2019 at 4:35 am in reply to: Cannot Update Post With .pdf Contained in The Text, Showing 404 Error #1113446Hi,
Thanks for the update.
We have reported the issue to our @dev, but they can’t reproduce the issue. I can’t either. Have you tried updating the element while the plugins are disabled?
Best regards,
IsmaelJune 26, 2019 at 4:16 am in reply to: Trying to Add JS Particles Background via Enfold theme #1113440Hi,
@chanjelin: Add this css code to move the particle container inside the color section.canvas.particles-js-canvas-el { position: absolute; left: 0; top: 0; }Thank you for using Enfold.
Best regards,
IsmaelHi,
Thank you for the update.
You can try this css code to adjust the width of the logo container so that it doesn’t cover the main menu.
@media only screen and (min-width: 768px) { .container.av-logo-container { width: 150px; padding: 0; z-index: 50; } .html_header_top.html_logo_center .logo { left: 0; transform: none; } }Best regards,
IsmaelHi,
The screenshot doesn’t exist. Is it private? Please try to upload it to imgur or dropbox.
Thank you for the update.
Best regards,
IsmaelHi,
Thank you for the update.
I can’t reproduce the issue on IE11 Windows 7. Did you modify the shortcodes.js file as instructed in the previous thread?
Best regards,
IsmaelHi,
Thank you for the update.
Did you toggle the Enfold > Performance > File Compression settings after upgrading WordPress and the theme? You should also purge the plugin cache if you installed one. Please upgrade WordPress to version 5.2.2, then post the login details in the private field so that we can check it.
Best regards,
IsmaelJune 26, 2019 at 3:27 am in reply to: How to change CSS in config-templatebuilder/avia-shortcodes #1113431Hey!
Thank you for the update.
You should be able to accomplish the same thing using the following css code.
@media only screen and (max-width: 767px) .responsive #menu div .avia_responsive_table .avia-data-table td { display: inline-block; width: 50%; vertical-align: top; } }Screenshot: https://imgur.com/a/7hJbGn2
Regards,
IsmaelHi,
We applied custom css class attributes to the elements, “conduit-larger-text” for the text block and “conduit-masonry” for the masonry gallery element. We then used the following code in the Quick CSS field to apply the desired style.
.conduit-masonry .av-masonry-entry-title { font-family: 'transfonter.org-20190530-150259', 'HelveticaNeue', 'Helvetica Neue', 'Helvetica-Neue', Helvetica, Arial, sans-serif !important; } .conduit-larger-text { font-size: 32px !important; }Adjust the values as you wish. We also disabled the compression and the cache plugin temporarily.
Best regards,
IsmaelHi,
We would like to test this again but we can’t access the file server using the previous account. Did you update it? Please provide the FTP login details.
Best regards,
IsmaelHi,
The soon to be deprecated “gutenberg_can_edit_post_type” function should be replaced with “use_block_editor_for_post_type” function if it exists, so it’s quite odd that the error occurs even on the latest version of WP. Please upgrade the theme to version 4.5.7, remove the Classic Editor plugin and switch to the old editor via the Enfold > Theme Options panel.
This is where the error lies ( line 529 of class-avia/config-gutenberg/class-avia-gutenberg.php file )
if( $post instanceof WP_Post ) { $post_type = $post->post_type; $use_block = function_exists( 'use_block_editor_for_post' ) ? use_block_editor_for_post( $post ) : gutenberg_can_edit_post( $post ); } else if( is_string( $post ) ) { $post_type = $post; $use_block = function_exists( 'use_block_editor_for_post_type' ) ? use_block_editor_for_post_type( $post_type ) : gutenberg_can_edit_post_type( $post_type ); }Related thread: https://github.com/WordPress/gutenberg/pull/14096
Best regards,
IsmaelJune 26, 2019 at 2:42 am in reply to: Boxed Layout: Transparent Main Content Are + Boxed Content Width #1113423Hey deeennis90,
Thank you for using Enfold.
1.) You have to set the background of the color sections to transparent as well if you want the body background to display through.
2.) You can do that in the Enfold > General Layout panel. Adjust the value of the Maximum Container width field.
Best regards,
IsmaelHey sailentpooN,
Thank you for using Enfold.
Are you referring to the plugin’s canonical URL field? Have you tried switching from the block editor to the classic one? You can do that in the Enfold > Theme Options panel. Look for the “Select your editor” settings.
Best regards,
IsmaelHey dgmassimo,
We can’t check the events because the account doesn’t have administrator rights. Please set the user role to admin so that we can toggle the settings and see what’s going on.
Thank you for using Enfold.
Best regards,
IsmaelHi,
Thank you for the update.
You should be able to remove the portfolio item title with this css code.
.portfolio-grid-title { display: none !important; }Best regards,
IsmaelHi,
Did you install an image compression plugin? Please disable it temporarily, then upload the images again.
The color of the original image or copy looks the same as the thumbnails above. (see private field)
Best regards,
IsmaelHi,
The slide captions display properly on Chrome Windows 8, same on IE11. I didn’t get the chance to check it on Edge because I don’t have a Windows 10 machine. Could you provide a screenshot of the issue?
Best regards,
IsmaelHi,
Is the issue fixed? If it is, then you can just ignore this message. Please don’t hesitate to open a new thread if you have other inquiries.
Best regards,
IsmaelJune 25, 2019 at 3:50 am in reply to: How to change CSS in config-templatebuilder/avia-shortcodes #1113093Hi,
The default display property of elements is either block or inline. Why do you need to remove the “block” value? Have you tried to change the display property to “inline” instead of overriding the whole file?
You can find more info about different types of display property value in the following link.
// https://www.w3schools.com/cssref/pr_class_display.asp
Best regards,
IsmaelJune 25, 2019 at 3:41 am in reply to: Enfold Safari & Internet Explorer Darstellungsproblem #1113091Hi,
You can add an actual image or svg instead of text. Unfortunately, that property is not supported on IE.
// https://codepen.io/brenna/pen/mybQVx
Thank you for the update.
Best regards,
IsmaelJune 25, 2019 at 3:34 am in reply to: ATT Jordan – problem still remains on mobile -Menu has dropped down approx 20px #1113089Hi,
We can’t reproduce the issue on our end. And we can’t pin point the issue in the screenshot. Could you annotate the screenshot so that we can understand the issue better?
The following css code should remove the space between the header and the slider on mobile view.
@media only screen and (max-width: 989px) { .html_header_top.html_header_sticky #top #wrap_all #main { padding-top: 45px!important; } }Best regards,
IsmaelHi,
When i click on a tab name, the page scrolls up, so the user has to scroll down again to view the content. See link for example. I have already contacted the plugin developer and he thinks its a problem with the Enfold theme.
This is because of the smooth scroll feature of the theme. All links containing anchors will automatically scroll to their corresponding container. You can find that script in the js > avia.js file.
//smooth scrolling if($.fn.avia_smoothscroll) $('a[href*="#"]', container).avia_smoothscroll(container);You can either disable that script altogether or exclude the custom product tabs.
Best regards,
IsmaelHi,
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the update.
That is possible but it’s not available in the theme by default. The animation will not restart once it’s done. You may need to hire a freelance developer or contact our partner, Codeable if you really need that feature.
// https://kriesi.at/contact/customization
Best regards,
IsmaelHi,
The navigation doesn’t display for those items because they contain a full width slider or element. You have to add this filter in the functions.php file.
add_filter('avf_post_nav_settings','avf_post_nav_settings_mod', 10, 1); function avf_post_nav_settings_mod($settings){ $settings['is_fullwidth'] = false; return $settings; }Best regards,
IsmaelHi,
Did you create another page for the “press review”?
The images in the masonry gallery now display properly. (see private field)
Best regards,
IsmaelHi,
Awesome! Glad we could be of help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
And don’t forget to bookmark the Enfold Documentation for future reference.Thank you for using Enfold! And have a nice day! :)
Best regards,
IsmaelHi,
Have you tried reverting the post_type back to “any” or change it to “q_a”? If “Ordliste” is a custom post category, then using it as a value in the post type parameter is invalid. You should remove it or replace it as suggested previously. If you want to fetch posts by category, use the “tax_query” parameter or the default “cat” or “category” arguments.
// https://codex.wordpress.org/Class_Reference/WP_Query#Category_Parameters
// https://codex.wordpress.org/Class_Reference/WP_Query#Taxonomy_ParametersBest regards,
IsmaelJune 25, 2019 at 2:11 am in reply to: Cannot Update Post With .pdf Contained in The Text, Showing 404 Error #1113050Hi,
Yes, we can reproduce the issue with the buttons. We will forward this thread to the dev team. For now, please enable the debug mode so that you can edit the shortcodes directly.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Thanks for the update.
Best regards,
Ismael -
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