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Viewing 30 posts - 22,051 through 22,080 (of 66,745 total)
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  • in reply to: Website sections not loading in Internet Explorer #1113450

    Hi,

    Thank you for the update.

    We are get the following errors in the IE console, which seems to be related to recaptcha script. Did you install a plugin for that?

    SCRIPT5: Access is denied.

    File: anchor, Line: 1, Column: 1
    SCRIPT5: Access is denied.

    File: anchor, Line: 1, Column: 1
    SCRIPT5: Access is denied.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The error says that you have exceeded your quota. This error usually occurs when you didn’t enable a billing account, you have imposed a daily limit to the API or you forgot to add http referrers.

    
    js?v=3.35&callback=aviaOnGoogleMapsLoaded:54 You have exceeded your request quota for this API. See https://developers.google.com/maps/documentation/javascript/error-messages?utm_source=maps_js&utm_medium=degraded&utm_campaign=billing#api-key-and-billing-errors
    

    Please make sure that you have attached a billing account to the project, the site is included as one of the http referrers and that the Geocoding API is enabled.

    // https://kriesi.at/documentation/enfold/google-map/#enable-services-for-google-api

    Best regards,
    Ismael

    Hi,

    Thanks for the update.

    We have reported the issue to our @dev, but they can’t reproduce the issue. I can’t either. Have you tried updating the element while the plugins are disabled?

    Best regards,
    Ismael

    Hi,


    @chanjelin
    : Add this css code to move the particle container inside the color section.

    canvas.particles-js-canvas-el {
        position: absolute;
        left: 0;
        top: 0;
    }

    Thank you for using Enfold.

    Best regards,
    Ismael

    in reply to: Center Logo alignent and logo linking issues #1113439

    Hi,

    Thank you for the update.

    You can try this css code to adjust the width of the logo container so that it doesn’t cover the main menu.

    @media only screen and (min-width: 768px) {
    .container.av-logo-container {
        width: 150px;
        padding: 0;
        z-index: 50;
    }
    
    .html_header_top.html_logo_center .logo {
        left: 0;
        transform: none;
    }
    }

    Best regards,
    Ismael

    in reply to: Problem after updating #1113437

    Hi,

    The screenshot doesn’t exist. Is it private? Please try to upload it to imgur or dropbox.

    Thank you for the update.

    Best regards,
    Ismael

    in reply to: Internet Explorer 11 #1113433

    Hi,

    Thank you for the update.

    I can’t reproduce the issue on IE11 Windows 7. Did you modify the shortcodes.js file as instructed in the previous thread?

    Best regards,
    Ismael

    in reply to: HOTSPOT BIG PROBLEM INTERFACE #1113432

    Hi,

    Thank you for the update.

    Did you toggle the Enfold > Performance > File Compression settings after upgrading WordPress and the theme? You should also purge the plugin cache if you installed one. Please upgrade WordPress to version 5.2.2, then post the login details in the private field so that we can check it.

    Best regards,
    Ismael

    Hey!

    Thank you for the update.

    You should be able to accomplish the same thing using the following css code.

    @media only screen and (max-width: 767px)
    .responsive #menu div .avia_responsive_table .avia-data-table td {
        display: inline-block;
        width: 50%;
        vertical-align: top;
    }
    }

    Screenshot: https://imgur.com/a/7hJbGn2

    Regards,
    Ismael

    in reply to: Sub Menu Font size #1113429

    Hi,

    We applied custom css class attributes to the elements, “conduit-larger-text” for the text block and “conduit-masonry” for the masonry gallery element. We then used the following code in the Quick CSS field to apply the desired style.

    .conduit-masonry .av-masonry-entry-title { 
        font-family: 'transfonter.org-20190530-150259', 'HelveticaNeue', 'Helvetica Neue', 'Helvetica-Neue', Helvetica, Arial, sans-serif !important;
     }
    
    .conduit-larger-text {
        font-size: 32px !important;
    }

    Adjust the values as you wish. We also disabled the compression and the cache plugin temporarily.

    Best regards,
    Ismael

    in reply to: auction plugin compatibility with Enfold #1113428

    Hi,

    We would like to test this again but we can’t access the file server using the previous account. Did you update it? Please provide the FTP login details.

    Best regards,
    Ismael

    in reply to: FATAL ERROR class-avia-gutenberg.php on line 529 #1113426

    Hi,

    The soon to be deprecated “gutenberg_can_edit_post_type” function should be replaced with “use_block_editor_for_post_type” function if it exists, so it’s quite odd that the error occurs even on the latest version of WP. Please upgrade the theme to version 4.5.7, remove the Classic Editor plugin and switch to the old editor via the Enfold > Theme Options panel.

    This is where the error lies ( line 529 of class-avia/config-gutenberg/class-avia-gutenberg.php file )

    
    	if( $post instanceof WP_Post )
    			{
    				$post_type = $post->post_type;
    				$use_block = function_exists( 'use_block_editor_for_post' ) ? use_block_editor_for_post( $post ) : gutenberg_can_edit_post( $post );
    			}
    			else if( is_string( $post ) )
    			{
    				$post_type = $post;
    				$use_block = function_exists( 'use_block_editor_for_post_type' ) ? use_block_editor_for_post_type( $post_type ) : gutenberg_can_edit_post_type( $post_type );
    			}
    

    Related thread: https://github.com/WordPress/gutenberg/pull/14096

    Best regards,
    Ismael

    Hey deeennis90,

    Thank you for using Enfold.

    1.) You have to set the background of the color sections to transparent as well if you want the body background to display through.

    2.) You can do that in the Enfold > General Layout panel. Adjust the value of the Maximum Container width field.

    Best regards,
    Ismael

    in reply to: missing canonical in some pages #1113421

    Hey sailentpooN,

    Thank you for using Enfold.

    Are you referring to the plugin’s canonical URL field? Have you tried switching from the block editor to the classic one? You can do that in the Enfold > Theme Options panel. Look for the “Select your editor” settings.

    Best regards,
    Ismael

    in reply to: Problem The event #1113420

    Hey dgmassimo,

    We can’t check the events because the account doesn’t have administrator rights. Please set the user role to admin so that we can toggle the settings and see what’s going on.

    Thank you for using Enfold.

    Best regards,
    Ismael

    in reply to: Image hover effect on mobile #1113419

    Hi,

    Thank you for the update.

    You should be able to remove the portfolio item title with this css code.

    .portfolio-grid-title { display: none !important; }
    

    Best regards,
    Ismael

    in reply to: Mansory gallery changes the "color" of pictures #1113416

    Hi,

    Did you install an image compression plugin? Please disable it temporarily, then upload the images again.

    The color of the original image or copy looks the same as the thumbnails above. (see private field)

    Best regards,
    Ismael

    in reply to: Easy Slider Captions Hidden Until Mouseover #1113096

    Hi,

    The slide captions display properly on Chrome Windows 8, same on IE11. I didn’t get the chance to check it on Edge because I don’t have a Windows 10 machine. Could you provide a screenshot of the issue?

    Best regards,
    Ismael

    in reply to: Code in a Link #1113094

    Hi,

    Is the issue fixed? If it is, then you can just ignore this message. Please don’t hesitate to open a new thread if you have other inquiries.

    Best regards,
    Ismael

    Hi,

    The default display property of elements is either block or inline. Why do you need to remove the “block” value? Have you tried to change the display property to “inline” instead of overriding the whole file?

    You can find more info about different types of display property value in the following link.

    // https://www.w3schools.com/cssref/pr_class_display.asp

    Best regards,
    Ismael

    in reply to: Enfold Safari & Internet Explorer Darstellungsproblem #1113091

    Hi,

    You can add an actual image or svg instead of text. Unfortunately, that property is not supported on IE.

    // https://codepen.io/brenna/pen/mybQVx

    Thank you for the update.

    Best regards,
    Ismael

    Hi,

    We can’t reproduce the issue on our end. And we can’t pin point the issue in the screenshot. Could you annotate the screenshot so that we can understand the issue better?

    The following css code should remove the space between the header and the slider on mobile view.

    @media only screen and (max-width: 989px) {
    .html_header_top.html_header_sticky #top #wrap_all #main {
        padding-top: 45px!important;
    }
    }

    Best regards,
    Ismael

    in reply to: Product tabs automatically scrolling up on click #1113085

    Hi,

    When i click on a tab name, the page scrolls up, so the user has to scroll down again to view the content. See link for example. I have already contacted the plugin developer and he thinks its a problem with the Enfold theme.

    This is because of the smooth scroll feature of the theme. All links containing anchors will automatically scroll to their corresponding container. You can find that script in the js > avia.js file.

    
    //smooth scrolling
    if($.fn.avia_smoothscroll)
    $('a[href*="#"]', container).avia_smoothscroll(container);
    

    You can either disable that script altogether or exclude the custom product tabs.

    Best regards,
    Ismael

    in reply to: Google fonts not loading on some computers/browsers #1113081

    Hi,

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: portfolio item image zoom #1113068

    Hi,

    Thank you for the update.

    That is possible but it’s not available in the theme by default. The animation will not restart once it’s done. You may need to hire a freelance developer or contact our partner, Codeable if you really need that feature.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: lateral page navigation buttons between posts #1113059

    Hi,

    The navigation doesn’t display for those items because they contain a full width slider or element. You have to add this filter in the functions.php file.

    add_filter('avf_post_nav_settings','avf_post_nav_settings_mod', 10, 1);
    function avf_post_nav_settings_mod($settings){
    	$settings['is_fullwidth'] = false;
    	return $settings;
    }
    

    Best regards,
    Ismael

    in reply to: Gallery Masonry with WPML #1113058

    Hi,

    Did you create another page for the “press review”?

    The images in the masonry gallery now display properly. (see private field)

    Best regards,
    Ismael

    in reply to: Change color of timeline nav hover #1113053

    Hi,

    Awesome! Glad we could be of help!

    Please take a moment to review our theme and show your support https://themeforest.net/downloads
    And don’t forget to bookmark the Enfold Documentation for future reference.

    Thank you for using Enfold! And have a nice day! :)

    Best regards,
    Ismael

    in reply to: Private post made public after update #1113052

    Hi,

    Have you tried reverting the post_type back to “any” or change it to “q_a”? If “Ordliste” is a custom post category, then using it as a value in the post type parameter is invalid. You should remove it or replace it as suggested previously. If you want to fetch posts by category, use the “tax_query” parameter or the default “cat” or “category” arguments.

    // https://codex.wordpress.org/Class_Reference/WP_Query#Category_Parameters
    // https://codex.wordpress.org/Class_Reference/WP_Query#Taxonomy_Parameters

    Best regards,
    Ismael

    Hi,

    Yes, we can reproduce the issue with the buttons. We will forward this thread to the dev team. For now, please enable the debug mode so that you can edit the shortcodes directly.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode

    Thanks for the update.

    Best regards,
    Ismael

Viewing 30 posts - 22,051 through 22,080 (of 66,745 total)