Viewing 4 posts - 1 through 4 (of 4 total)
  • Author
    Posts
  • June 24, 2019 at 2:58 pm #1112933
    berichair

    Hey
    Since I update my wordpress and my enfold, I have some problems with my interface administration specially the hotspots !
    I can modify and it didn’t work anymore !
    Can you please tell me what can do ?

    thanks

    June 25, 2019 at 5:44 am #1113111
    Rikard

    Hey berichair,

    Where can we see and reproduce the problem you are having?

    Best regards,
    Rikard

    June 25, 2019 at 6:47 am #1113133
    berichair

    Hey thanks i had to found a solution quickly for my client.
    So i tried in my website to update the new version of wordpress and same thing happened like my client website.
    Hotspot don t work and some problems are present in pages.
    So the solution : update a old wp version 4.9. Can you tell me what s the problem with the last version of wordpress and enfold them?
    Thanks

    • This reply was modified 4 years, 10 months ago by berichair.
    June 26, 2019 at 3:31 am #1113432
    Ismael

    Hi,

    Thank you for the update.

    Did you toggle the Enfold > Performance > File Compression settings after upgrading WordPress and the theme? You should also purge the plugin cache if you installed one. Please upgrade WordPress to version 5.2.2, then post the login details in the private field so that we can check it.

    Best regards,
    Ismael

  • Author
    Posts
Viewing 4 posts - 1 through 4 (of 4 total)
  • You must be logged in to reply to this topic.