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Viewing 30 posts - 21,241 through 21,270 (of 67,482 total)
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  • in reply to: Change color of specific Tooltip element on a page #1142549

    Hi,

    Thank you for the update.

    You need to remove the space between the “.blue-tooltip” and the “.avia-tooltip” selectors because they are from the same element.

    #top .blue-tooltip.avia-tooltip,
    #top .blue-tooltip.avia-tooltip .avia-arrow
    {
    background: #037ef3;
    color:#fff;
    }
    

    And it would probably be better if you apply another class name and style for the second tooltip.

    Best regards,
    Ismael

    in reply to: WP caught error in admin-ajax after upgrading to 4.6.2? #1142548

    Hi,

    Thank you for the inquiry.

    Looks like the E_COMPILE_ERROR error occurs intermittently, but the error points to different files in the theme. Have you tried updating the theme manually again via FTP? Please check if the includes/admin/register-dynamic-styles.php actually exists in the theme directory or if it has the correct file permission.

    // https://kriesi.at/support/topic/wordpress-sends-message-about-technical-problem-with-enfold/#post-1136705
    // https://kriesi.at/support/topic/problems-with-ajax-search-relevanssi-after-update-to-enfold-4-6-1/
    // https://kriesi.at/support/topic/error-fatal-error-message-wp-content-themes-enfold-functions-php-on-line-574/

    Best regards,
    Ismael

    in reply to: previous / next links on single posts #1142547

    Hi,

    You can echo the $avia_post_nav directly in the single.php or the includes > loop-index.php file, then add a few css code to remove the image and dark transparent background as @Guenni007 suggested above.

    Best regards,
    Ismael

    in reply to: Google Adwords ios #1142546

    Hi,

    Thank you for the info.

    Did you set the front page as the custom 404 page? That option is located in the Enfold > Theme Options panel. You should create a different page for that. Or use this filter in the functions.php file to prevent the theme from setting the http status to 404.

    add_filter('avf_404_supress_status_code', function() {
        return true;
    });

    Best regards,
    Ismael

    in reply to: Fullwidth Google Map #1142544

    Hi,

    Sorry for the delay. You have to adjust the maximum width of the color section container and remove the default padding. The steps necessary to accomplish that is included in the documentation.

    // https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width

    Please open a new thread or ticket if you need further help.

    Best regards,
    Ismael

    in reply to: Streaming video #1142542

    Hi,

    Thank you for the update.

    Where did you get that code, and what does it do? Please provide a link to the script source or the documentation so that we can understand how to properly embed it.

    Best regards,
    Ismael

    in reply to: CHECKBOX contact form without text #1142541

    Hey maryenvato,

    Thank you for the inquiry.

    Did you hide the contact form labels? This css code should help display the checkbox labels back.

    .avia_ajax_form.av-form-labels-hidden .input_checkbox_label {
        position: static;
    }
    

    Best regards,
    Ismael

    in reply to: Show excerpt in all magazine blog list with "Read More" link #1142537

    Hi,

    Thank you for the update.

    Yes, the content of that file has changed a bit. Please look for this code around line 955:

    if( $style == 'small' )
    			{
    				if(empty($this->atts['thumbnails']))
    				{
    					 $image = "";
    					 $extraClass = "av-magazine-no-thumb";
    				}
    			}
    			else
    			{
    				$excerpt = !empty($entry->post_excerpt) ? $entry->post_excerpt : avia_backend_truncate($entry->post_content, apply_filters( 'avf_magazine_excerpt_length' , 60) , apply_filters( 'avf_magazine_excerpt_delimiter' , " "), "…", true, '');
    			}
    

    Replace it with this one:

    
    			if( $style == 'small' )
    			{
    				if(empty($this->atts['thumbnails']))
    				{
    					 $image = "";
    					 $extraClass = "av-magazine-no-thumb";
    				}
    			}
    
    			$excerpt = !empty($entry->post_excerpt) ? $entry->post_excerpt : avia_backend_truncate($entry->post_content, apply_filters( 'avf_magazine_excerpt_length' , 60) , apply_filters( 'avf_magazine_excerpt_delimiter' , " "), "…", true, '');
    

    That will enable the excerpt for every items in the magazine element.

    Best regards,
    Ismael

    in reply to: Inline Small Javascript #1142532

    Hi,

    Thank you for the inquiry.

    The theme has its own file compression option, which is located in the Enfold > Performance panel. You can use that to merge the scripts and stylesheets. If the site has a lot of plugins or third party scripts, use a third party minify tool like Autoptimize because the native compression might not include those scripts in the merged file.

    Best regards,
    Ismael

    in reply to: Offset for sticky header on mobile #1142531

    Hey pinxe,

    Thank you for the update.

    We can use the wp_is_mobile function to wrap the adjustment so that it won’t affect the desktop view. The function checks if the site is viewed on a mobile device.

    add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1);
    function avf_header_setting_filter_mod($header) {
            if ( wp_is_mobile() ) {
    	    $header['header_scroll_offset'] = $header['header_scroll_offset'] + 48;
            }
    	return $header;
    }

    `

    Best regards,
    Ismael

    in reply to: Googe Maps not showing with 4.6.2 #1142527

    Hey stefan,

    Thank you for the inquiry.

    We can’t login to the site because the page reloads, the spam protection appears but then after filling it in, it just redirects back to the login page. Can you disable the login protection temporarily? And please provide a link to the actual page with the issue.

    Best regards,
    Ismael

    in reply to: CSS compression and Google font #1142525

    Hi,

    Thank you for the update.

    Try to add this css code in the Quick CSS field before enabling the compression.

    h1, h2, h3, h4{
        font-weight: 800;
    }

    Best regards,
    Ismael

    in reply to: Video Not Working #1142223

    Hi,

    Thank you for the update.

    For that issue, you can set the constant WP_DEBUG_DISPLAY in the wp-config.php file to false, which should be enough to hide the warnings. They are not actual errors, so they will not affect the site. You can also provide the FTP details in the private field so that we can check the actual file emitting the error.

    // https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug_display

    Best regards,
    Ismael

    in reply to: Problem with Enfold Page on Internet Explorer #1142220

    Hey UNID2017,

    Thank you for the inquiry.

    This is probably an issue with a function that is not supported by the IE browser. We added a compatibility fix for that in the latest version of the theme, v4.6.2. Please upgrade the theme, then toggle the Performance > File Compression settings afterwards. Let us know if that helps.

    Best regards,
    Ismael

    in reply to: All Options for Enfold Now Appear as Text #1142217

    Hi,

    Thank you for the update.

    We can’t find the issue in the dashboard. Are you referring to the theme options? It looks fine on our end. Please provide a screenshot of the issue using imgur or dropbox so that we can understand the issue better.

    Best regards,
    Ismael

    in reply to: Help with isolating an element #1142214

    Hey jonrouse,

    Thank you for the inquiry.

    I appreciate this is probably breaking Enfold, but it’s the only way I can think t

    You can actually add a unique class name to an element and apply a specific style to it. Have you tried that? You can enable the custom css class field in the Enfold > Layout Builder > Builder Options For Developers section. You can then add a unique class attribute to the cell or the grid row element, and adjust the css code above to target that specific element.

    // https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    Best regards,
    Ismael

    in reply to: Demo import failled #1142208

    Hi,

    Thank you for the update.

    It’s possible that your server blocks the source of the demo files or vice versa. Have you tried doing the manual import? It is described in the documentation.

    // https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

    You can also try to import the demo on your localhost before migrating it to the live site.

    Best regards,
    Ismael

    in reply to: Masonry Element mobile 2 columns instead of 1 #1142205

    Hi,

    Thank you for the update.

    Try to adjust the max-width value in the css media query from 768px to 480px.

    @media only screen and (max-width: 480px) {
    .responsive #top .av-masonry-entry {
        width: 49.9% !important;
    }
    }

    Please don’t forget to toggle the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    in reply to: Advance Layout Builder & Layer Sider Issues #1142193

    Hi,

    Thank you for the update.

    Those are archive or category pages. How did you add the layer slider there? Did you modify the template directly?

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    You have to import the parent theme settings after the child theme activation. The button is located in the Enfold > Import/Export panel. That should transfer the parent theme settings to the child theme.

    Related thread: https://kriesi.at/support/topic/child-theme-for-an-existing-enfold-site/#post-787672

    Best regards,
    Ismael

    in reply to: In Widget kann Menuepunkt nicht ausgewählt werden #1142121

    Hi,

    Great! Glad it is now solved. We’ll close the thread now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Gravity Forms Email Notifications will not work with Enfold #1142119

    Hi,

    Thank you for the update.

    Have you tried setting the “From Email” of the Admin Notification to ” (Email address hidden if logged out) ” instead of the default {admin_email}? Or try to add the actual email address instead of the admin_email placeholder. We’ll try to assist you further with the issue, but you’ll need to get in touch with the plugin developer for additional help.

    Best regards,
    Ismael

    in reply to: Add Pop-up from Mailchimp #1142113

    Hi,

    Thank you for the update.

    You can simulate a click event to any element after a few seconds, which will open the popup automatically without user interaction. Is that what you’re after? Please follow the above instructions on how to create a popup, then provide a link to the page where you added it. We will then create a script that will automatically trigger that popup after a specified time. You can also use the Popup Maker plugin.

    // https://wordpress.org/plugins/popup-maker/

    Best regards,
    Ismael

    in reply to: Enfold Photography change description under Cattegories #1142111

    Hi,

    Thank you for the update.

    1.) Yes, that’s possible. Go to the Enfold > Footer panel, then add the [nolink] shortcode in the “Copyright” field along with your own custom footer text.

    2.) You can manually add your own text in the Privacy & Cookies panel. Just look for the “Modal Popup Window” section.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Bug when using transparant header and custom footer #1142110

    Hi,

    I use the latest Enfold and the issue persist. On all sites where I use the transparent header the footer has this additional space above it’s content. I have not yet tried a CSS solution myself .

    Thank you for the update.

    This is cause by this css declaration using an autogenerated builder selector.

    .html_header_transparency #top .avia-builder-el-0 .container, .html_header_transparency #top .avia-builder-el-0 .slideshow_caption {
        padding-top: 170px;
    }
    

    The section in the custom footer also contains the “avia-builder-el-0” class attribute, so the css code above is being applied to it. You can fix it by adding this css code.

    .html_header_transparency #top .avia-builder-el-0 .container {
        padding-top: 0px;
    }
    

    Best regards,
    Ismael

    in reply to: reCAPTCHA problem + background video first loading #1142107

    Hi,

    This was our last reply regarding the video.

    And regarding the video, you have to accept the cookies first and reload the page. In the upcoming version, you can choose to automatically reload the page after accepting the cookies.

    As stated above, this is because of the new privacy and cookie options. Users have to accept the cookies first, then reload the page in order to see the videos. In the latest version, you’ll be able to autoreload the page once the user accepted the cookies. That version is now available in the beta version in case you want to try it. (see private field)

    Best regards,
    Ismael

    in reply to: Activation Code Error ?? #1142106

    Hi,

    Sorry for the delay.

    We couldn’t login to the site using the credential above. It seems to be invalid. Please check it carefully. Did you happen to toggle the Enfold > Layout Builder > Integrated (Bundled) LayerSlider Plugin settings?

    Best regards,
    Ismael

    in reply to: Serve scaled images #1142105

    Hey ICEMAN,

    Thank you for the inquiry.

    Where can we see the actual images? Are they from a blog posts or archive widget? Please provide the link in the private field. That thumbnail (940x940px) is not generated by the theme if I am not mistaken.

    Best regards,
    Ismael

    in reply to: Vertically centered menu #1142104

    Hi,

    Thank you for the update.

    You should remove the top padding applied to the menu text to get rid of the space between the menu items.

    span.avia-menu-text {
        padding-top: 12vh !important;
    }
    

    Let us know if that helps.

    Best regards,
    Ismael

    in reply to: Theme update error ('unable to copy some files') #1142103

    Hi,

    Thank you for the update.

    We deactivated the plugins temporarily, then tried to update the theme in the dashboard but it didn’t work, so we activated the plugins again. Now it’s stuck in the “google_authenticator_user_page”. You may need to update the theme manually via FTP this time.

    // https://kriesi.at/archives/the-complete-guide-to-updating-enfold
    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

Viewing 30 posts - 21,241 through 21,270 (of 67,482 total)