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Hi,
Thank you for the follow up.
You can directly modify the script in the js > avia.js file, look for the “avia_smoothscroll” function and adjust the value of the “fixedMainPadding” variable to adjust the scroll position.
Best regards,
IsmaelOctober 10, 2019 at 6:35 am in reply to: Fullscreen-slider not responsive in mobile (portrait mode) #1146752Hi,
Thank you for the update.
As you can See, in portrait mode the image is cut left and ride.
The slider is supposed to show the images that way because it has to maintain the images’ aspect ratio. How would you like it look like? If you want to focus on the left part of the image, edit the slide and set the “Image Position” to “Center Left”.
Best regards,
IsmaelOctober 10, 2019 at 2:41 am in reply to: iframe lightbox not responsive on tablet and mobile portrait #1146714Hi,
Thank you for the update.
Opening an external page in a lightbox is not really recommended because the space is limited — moreso on mobile devices. You should consider opening the page in a new tab or window. And since the other site (oetztal) can’t save its own cookies inside the frame, the cookie consent bar will always cover the whole page, greatly limiting the view.
Best regards,
IsmaelOctober 10, 2019 at 2:28 am in reply to: The 1st Post in my search results and in Category Archives is missing the title #1146712Hi,
Thank you for the update
We don’t see the issue in the search results page anymore. The featured image and title of the posts are displaying properly in the archive page. Is the issue fixed?
Best regards,
IsmaelHey apajo,
Thank you for the inquiry.
You can adjust the default style of the menu in the Enfold > Main Menu panel. Toggle the “Separator between menu items” settings to remove the borders between the items. And for more style options, go to the Advanced Styling panel and modify the “Main Menu Links” element.
Best regards,
IsmaelOctober 10, 2019 at 2:12 am in reply to: Postion of sub menu container when using transparency layout #1146710Hi Lyse,
You can use this css code to adjust the position of the sub menu container when the header is still transparent.
.av_header_transparency .sub-menu { top: 100px; }
It should move it closer to the parent menu item.
Best regards,
IsmaelOctober 10, 2019 at 2:07 am in reply to: Layerslider won't load on iphone (maybe all mobile devices) #1146707Hey CodeSamurai,
The slider in the home page seems to be displaying properly on our end. Is it fixed?
Thank you for the inquiry.
Best regards,
IsmaelHi,
Thank you for using Enfold.
Previously, those fields are activated using a snippet (avia_template_builder_custom_css) in the functions.php file. These snippets will be removed/disabled in the upcoming version, but the fields will stay active as long as it is enabled in the theme options. There’s nothing to worry about.
Best regards,
IsmaelHi,
Thank you for the update.
How are you naming the font sets? Did you follow Yigit’s suggestion above? Please delete the existing font sets in the media library, download the set again — make sure that the name of the set is different from the previous ones — then upload it to the iconfont manager.
Best regards,
IsmaelOctober 10, 2019 at 1:49 am in reply to: Development status parallax effect working on mobile devices #1146704Hi,
Thank you for the update. You can try one of these plugins for now.
// https://wordpress.org/plugins/parallax-image/
// https://wordpress.org/plugins/parallax-scrolling-enllax-js/We are not really sure if the theme’s parallax effect is going to be enabled on mobile view soon, if at all. It doesn’t really add any advantage on mobile view, and if anything the effect just slows down the mobile experience.
Best regards,
IsmaelHi,
Thank you for the update.
The font is either loaded by the recaptcha or the google map services. It is the font used in their widgets. Why are you trying to disable it? There is a way to prevent the font from loading, but it’s not implemented in the theme.
// https://stackoverflow.com/questions/25523806/google-maps-v3-prevent-api-from-loading-roboto-font
Best regards,
IsmaelHi,
Thank you for the update.
The following script might help. Please add it in the functions.php file.
add_action('wp_footer', function() { ?> <script> (function($) { $('.av-image-hotspot').trigger('mouseenter'); })(jQuery); </script> <?php });
This will simulate a hover event on the hotspots on page load and it should trigger the script to calculate the position of the tooltip.
Best regards,
IsmaelHi,
@peruwan: Thank you for the inquiry. You can use this filter to append a text before the price.// http://hookr.io/filters/woocommerce_get_price_html/
Please open a new thread if you need further assistance.
Best regards,
IsmaelHi,
UPDATE: Can you set a 404 page in the cerber panel? If we are not mistaken, this line checks if the plugin’s 404 page exists or not.
if ( 0 == crb_get_settings( 'page404' ) ) {
Setting a 404 page might help prevent the issue.
Best regards,
IsmaelHi,
When do you usually get the error notifications? Are the errors the same?
We tested the 404 theory and can say, that this can’t be the reason.
The stack trace clearly states that the error occurs in the 404 templates and in the search form icon.
#1 /var/www/clients/xxxxxx/web00/web/wp-content/themes/enfold/includes/error404.php(17): get_search_form() #5 /var/www/clients/xxxxxx/web00/web/wp-content/themes/enfold/404.php(32): get_template_part(‘includes/error4…’) #6 /var/www/clients/xxxxxx/web00/web/wp-content/plugins/wp-cerber/cerber-load.php(3632): include(‘/var/www/client…’) #7 /var/www/clients/xxxxxx/web00/web/wp-content/plugins/wp-cerber/cerber-load.php(1900): cerber_404_page()
Please disable the plugin temporarily, wait for the error notification and then post the info here.
Best regards,
IsmaelOctober 9, 2019 at 11:24 pm in reply to: Enfold – with the Visual Artist Demo files – two small issues #1146679Hi,
Sorry for the delay.
We added the following script in the functions.php file to resize the window automatically on page load, which triggers the masonry element animation and reset the scroll position target from 6614px to 5630px.
add_action('wp_footer', 'ava_auto_resize'); function ava_auto_resize(){ ?> <script> (function($){ var int = window.setInterval(function(){ $(window).trigger('resize'); $(window).trigger('debouncedresize'); $(window).trigger('av-height-change'); }, 1000); $(window).on('load', function() { setTimeout( function() { clearInterval(int); }, 5000); }); })(jQuery); </script> <?php }
Best regards,
IsmaelHi,
Thank you for the update.
We removed an invalid code in the Quick CSS field and disabled the file compression settings temporarily. Please check the page again. (see private field)
/*outline button color*/ #top .avia-button.avia-color-dark { border-color: #719430;!important; }
We removed the semi colon after the hex value.
Best regards,
IsmaelHi,
Thank you for the update.
We upgraded the theme to v4.6.3.1, modified the class-htmlhelper.php file and set the post_status value directly to fix the issue temporarily.
Best regards,
IsmaelHi,
Thank you for the update.
Are you trying to apply borders to the menu items? You can try this css code.
#top #wrap_all .header_color .av-menu-button-colored > a .avia-menu-text { background-color: #6786a1; color: #fff; border-color: red; }
You can also adjust the menu style in the Enfold > Advanced Styling panel.
Best regards,
IsmaelHey Michael,
Thank you for the inquiry.
Some of the elements have to be disabled manually because they are still use by other elements or templates in the site. For example, the gallery is still loaded because it is required by the default gallery shortcode. Another example is the post slider css, which is still loaded despite the settings because the archive page requires its stylesheets when the blog layout is set to “grid”.
Best regards,
IsmaelHey senfdazu,
Thank you for the inquiry.
The option is not available by default, but you can do the following steps to render a notification box inside the slider when the users have not accepted the cookies, yet.
Add this script in the functions.php file to append a custom box inside the slider on load.
add_action('wp_footer', function() { ?> <script> (function($) { function getCookie(name) { var value = "; " + document.cookie; var parts = value.split("; " + name + "="); if (parts.length == 2) return parts.pop().split(";").shift(); } var accepted = getCookie('aviaCookieConsent'); if(!accepted) { $('<div class="av-video-privacy-notice"><p>Accept Cookies First</p></div>').appendTo('.av-video-slide'); } })(jQuery); </script> <?php });
You can then use this code in the Quick CSS field to style the box.
.av-video-privacy-notice { width: 100%; height: 100%; background: #fff; z-index: 100; position: relative; text-align: center; display: table; } .av-video-privacy-notice p { position: relative; top: 0; display: inline-block; vertical-align: middle; background: orange; border: 1px solid red; border-radius: 2px; padding: 24px 74px; width: auto; top: 74px; }
Best regards,
IsmaelOctober 9, 2019 at 11:17 am in reply to: GDPR modal without message bar not possible anymore? #1146467Hi,
That’s odd. There should be 4 options under the “Enable cookie consent messages” settings. Please download the latest version of the theme from your Themeforest account and try to update the theme again manually via FTP.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHi,
Thank you for the update.
Can we access the site? Please post the login details in the private field, and make sure that the Appearance > Editor panel is accessible.
Best regards,
IsmaelOctober 9, 2019 at 7:01 am in reply to: Self Hosted Video in background of Color Section aren't looping #1146398Hi,
Thank you for the inquiry.
This is possible, but we can’t change the setting of the video element by overriding the scripts in the child theme. We have to modify parent theme files.
wp-content\themes\enfold\framework\php\function-set-avia-frontend.php: https://pastebin.com/m9Bzv04Z
wp-content\themes\enfold\config-templatebuilder\avia-shortcodes\video\video.php: https://pastebin.com/pz44LdviReplace the content of the files with the designated pastebins. This will add new options in the video element.
Best regards,
IsmaelHey webprojektdonauwoerth,
Thank you for the inquiry.
Can we access the site? We would like to check the actual name of the cookie added in the local storage. You can define the name of the cookie and its path in the Additional Custom Cookies panel, then include the designated shortcode in the modal popup window or the privacy page to allow users to enable/disable that particular cookie. This will create a custom cookie that when present, will delete the cookie assigned to it. Example:
[av_privacy_custom_cookie cookie_name="MATOMO_SESSID"]
That shortcode when enabled will create a cookie called “aviaPrivacyCustomCookieMATOMO_SESSIDDisabled”, which then deletes the “MATOMO_SESSID” cookie.
Best regards,
IsmaelOctober 9, 2019 at 5:32 am in reply to: Fonts changed and Envato Token says invalid. …but it is valid. #1146370Hi,
Alright. Shall we close this thread then? Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
We added this snippet in the functions.php file to enable the advance layout builder (ALB) for the “angebot” post type. You can now edit the “angebot” posts using the ALB.
function avf_alb_supported_post_types_mod( array $supported_post_types ) { $supported_post_types[] = 'angebot'; return $supported_post_types; } add_filter('avf_alb_supported_post_types', 'avf_alb_supported_post_types_mod', 10, 1);
Best regards,
IsmaelHi,
@maiscom: How did you create the custom taxonomy, and to which post type did you apply it? Please create a new thread/ticket and provide the necessary details in the private field such as the login account and the site URL. We’ll check the issue there.
Best regards,
IsmaelOctober 9, 2019 at 5:04 am in reply to: WP caught error in admin-ajax after upgrading to 4.6.2? #1146357Hi,
@Illingco: We don’t really see any errors in the site because the debug mode is not enabled yet. Please go to the Dashboard panel and look for the PHP Error Log panel. You’ll see an instruction on how to properly create and enable the error logs. Or post the FTP details in the private field so that we can enable it.@El: Thank you for the info. Please modify the config-relevanssi > class-avia-relevanssi.php file, look for the avia_ajax_relevanssi_search function around line 155. Include the function name in the parameters.
function avia_ajax_relevanssi_search( $function_name, array $search_query, array $search_parameters, array $defaults )
Let us know if the modification changes anything.
Best regards,
IsmaelOctober 9, 2019 at 4:48 am in reply to: Optimize the display of your sites by delaying the loading of the images #1146355Hi,
Thank you for the update.
The noscript tag is used when browser scripts are disabled, so it won’t help in your case. You can, however, optimize the images used in the slider or optimize the site in some other ways. This short article should help.
// https://kriesi.at/archives/4-key-wordpress-image-optimization-tips
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslowBest regards,
Ismael -
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