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Hi,
Thank you for the update.
It is possible to override the whole shortcode in the child theme. Please check the documentation below.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
Best regards,
IsmaelHi,
Thank you for the info.
Try to use this css code to remove the zoom in effect.
.avia_desktop .av-masonry-entry:hover .av-masonry-image-container { -webkit-transform: none; transform: none; }Best regards,
IsmaelDecember 2, 2019 at 10:40 am in reply to: Variable product images not working when having featured image on products #1161788Hi,
Thank you for the update.
Where can we see the product overview? There are lot of categories, so we couldn’t find it. We set the Enfold > Shop Options > Product Gallery to the default WooCommerce Gallery. Let us know if it changes anything.
Best regards,
IsmaelHi,
Thank you for the update.
The theme automatically creates a burger or mobile menu, so you don’t have to install a plugin for it. Please disable the plugin.
Best regards,
IsmaelHi,
Thank you for the update.
The css modification is actually working — link colors are now set to #c3512f. Please try to remove the browser cache or check the site on incognito mode.
Best regards,
IsmaelHi,
Thank you for the update.
Looks like you manually defined the WP_HOME and WP_SITEURL value in the wp-config.php file, which is why you can’t edit them in the General Settings panel. And the .htaccess file is probably misconfigured, thus the redirects. Please try to remove any additional configuration in the .htaccess file and leave the defaults.
// https://wordpress.org/support/article/changing-the-site-url/
Best regards,
IsmaelHi,
You have to apply the background image to a full screen element such as the color section, grid row or the full width slider in order to make the image full width or stretch from end to end of the browser viewport. A column is a not a full width element. It inherits its width from the color section container, which is based on the value of the General Layout > Dimensions > Maximum container width option.
Best regards,
IsmaelHi,
Thank you for the update.
That is the default layout of the single product page — all widgets go under the featured image. You have to follow the instructions in the threads provided above if you want to change the default layout. Or post the login details in the private field so that we can apply the modifications.
Best regards,
IsmaelDecember 2, 2019 at 8:57 am in reply to: Styling on website not beeing displayed correctly. #1161770Hi,
Thank you for the update.
It took us a while, but we found out that there was an invalid hex color value in the General Styling > Footer > Hintergrundfarbe wechseln color option. It was set to “##24201c” — with a duplicate hash tag — and broke the dynamic stylesheet. We removed the extra symbol.
Best regards,
IsmaelHi,
You’re welcome! Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelDecember 2, 2019 at 8:07 am in reply to: Cookie Consent Message and Modal Window fixed at bottom of page #1161765Hi,
Thank you for the update.
We found an unclosed css code in the Quick CSS field, which broke the dynamic stylesheet. We added the missing bracket. The value in the maximum container width option should be applied properly now.
Best regards,
IsmaelDecember 2, 2019 at 7:58 am in reply to: Adding content to end of post – error with footer page selected #1161763Hi,
Glad that the modification works. This is not a bug. Both the single.php or the includes > loop-index.php file and template used for the advance layout builder contains or executes the “the_content” filter, so it’s expected that the additional content will be added on both.
Best regards,
IsmaelHi,
Thank you for the update.
We just noticed that the site contains a very old version of the theme, 4.0.5. You have to upgrade the theme to the latest version (4.6.3.1) manually via FTP to fix the image size issue.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
You may have to reconfigure a few of the theme options after the upgrade — specifically the Performance and Privacy settings.
Best regards,
IsmaelNovember 29, 2019 at 4:06 pm in reply to: Adding content to end of post – error with footer page selected #1161245Hi,
Try to look for a unique content in the custom footer page that is not available or present in the single post pages, and use it to create another conditional statement inside the “the_content” filter.
function auto_insert_after_post($content){ if (is_single() && strpos($content, '© 2019') === false) { $content .= 'The block of text you want to add goes here'; } return $content; } add_filter( "the_content", "auto_insert_after_post" );This checks for the “© 2019” string or text and if not found, it will return the default content without the author bio box. If you want it to be more specific or make sure that the conditional statement succeeds, create an invisible element inside the custom footer page, add a random text in it, then use it as the needle in the strpos function instead.
// https://www.php.net/manual/en/function.strpos.php
Best regards,
IsmaelHi,
Thank you for the update.
Did you copy the code from your email? Please try to copy it directly from the forum to prevent unwanted text conversion. Let us know if it still doesn’t work then.
Best regards,
IsmaelHi,
Glad it worked! Yes, if you don’t mind, please open a new thread for the next inquiry so that we don’t have to extend this one and keep it relevant to the original topic.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
Looks like a smaller version (180x180px) of the product image is being used in the product page. Have you tried adjusting it from the Customizer as suggested above? Please post the login details in the private field so that we can access the dashboard. We’ll try to adjust the default single and catalogue image size.
Best regards,
IsmaelHi,
Glad to know that the modifications are working properly now!
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Yes, that’s all you need to do — update the page and check it again. If it’s not fixed, then the issue is probably not related to the shortcodes. Please update us again once a development site is accessible so that we can actually check the issue.
Thank you for understanding.
Best regards,
IsmaelHi,
Those pages containing a Blog Posts element — assuming that they are built using the ALB and that the blog layout is set accordingly — will execute the loop-index.php file.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Awesome! Glad it worked. We’ll close this thread for now. Please take note of the modifications here so that you’ll be able to adjust it again after an update.
Have a nice day.
Best regards,
IsmaelHi,
Great! Glad to know that you’re able to adjust it. We’ll close this thread for now. Please open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelNovember 29, 2019 at 10:44 am in reply to: Screen option tick boxes don't seem to be working #1161166Hi,
We can adjust the condition on how the theme hides the element when the “tablet/medium” screen option is enabled for an element. Please add the following css code and make sure that the Performance > File Compression is temporarily disabled.
@media only screen and (min-width: 768px) and (max-width: 1366px) { .responsive.av-no-preview #top #wrap_all .av-medium-hide, .responsive.av-no-preview #top #wrap_all .av-medium-font-size-hidden, .responsive.av-no-preview #top #wrap_all .av-medium-font-size-title-hidden { display: none; } }The element will not display when the screen width is less than 1366px and more than or equal to 768px.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
We can’t seem to reproduce the issue on our installation. The html stays in the title of the portfolio item. As you can see in the screenshot below, the portfolio item “HTML Portfolio” contains a span tag with the class attribute “blank”.
// https://imgur.com/a/KuACTgs
Can we access the dashboard? Please provide the login details in the private field.
Best regards,
IsmaelHi,
Thank you for the motivation.
There is no interface available to create new elements for the builder, but your developer should be able to recognize the pattern in the shortcode files and will be able to come up with new elements in no time. All of the elements or shortcodes that you see in the builder lives inside the enfold > config-templatebuilder > aviashortcodes folder, and looking at two or more files will give you an idea on how an element’s options are created and how the element actually displays in the front end. And in order to add new shortcodes or elements in the child theme, you have to create a new path as described in the following documentation.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
We know this is not that easy if you don’t have prior coding experience, but as of this moment, it is the only way to create new elements in the builder.
There is a user who are creating custom elements using the same steps describe above — in case you want to check it.
// https://kriesi.at/support/topic/custom-advanced-layout-builder-elements/page/6/#post-1137734
Best regards,
IsmaelHi,
Thank you for the update.
The development team said that this is a known issue and is currently working on a solution. It hasn’t been finalized yet but hopefully, it will be included in the upcoming patch. @guenter is adjusting the link picker so that it returns the actual ID of the post/page in the current or active language.
Best regards,
IsmaelHi,
@ingridbrauner: The site contains an older version of the theme, 4.5.7, which is probably why the modification is not working. Try to upgrade the theme to the latest version, 4.6.3.1. You don’t need to manually add the patch because it’s already included in that version. Please open a new thread if the issue persists after the update. We’ll close this thread for now.Best regards,
Ismael -
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