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Hi,
Thank you for the update.
Try to apply a class attribute to the paragraph tags. Example:
<p class="dont-remove-me">An awesome text here.</p>Best regards,
IsmaelHey sealmaster,
Thank you for the inquiry.
You don’t have to fill them out if you don’t need a custom from address or an auto reply to the contact form users.
Best regards,
IsmaelApril 20, 2020 at 7:10 am in reply to: Slider error: Uncaught TypeError: ie.transitions._slideTimeline.stop is not a f #1205402Hi,
Alright. We’ll close the thread now. Have a nice day.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update. We have already added the modification in the single.php file of the parent theme. If you want to preserve it on update, just create a copy of the file in the child theme directory.
Best regards,
IsmaelApril 20, 2020 at 7:06 am in reply to: Checkbox For Terms Of Service and Checkout Page missing/disfigured #1205400Hi,
Thank you for the update.
It does make the checkbox display but you can’t tick it, or the check sign doesn’t display inside the box when you click it. Please replace it with the following css code instead.
input[type="checkbox"] { -webkit-appearance: checkbox !important; } input[type="radio"] { -webkit-appearance: radio !important; }// https://developer.mozilla.org/en-US/docs/Web/CSS/appearance
Best regards,
IsmaelHi,
What do you mean by “text only”? The content (video, images, text etc) is situated in a single container, so you can’t really define a different padding for the media files and text.
Best regards,
IsmaelApril 20, 2020 at 6:57 am in reply to: Burger/Mobile submenu links / How can I add a further colour for the… #1205398Hi,
Did you change the login details? We can’t access the site anymore. Please post the new WP and FTP details in the private field.
Best regards,
IsmaelHi,
Sorry for the delay. The text in the slider actually looks a bit small on our end and it is in a single line. Please check the screenshot below.
Screenshot: https://imgur.com/a/QG6vJd2
Best regards,
IsmaelHi,
Sorry for the late response. Looks like the plugin automatically removes the video URL parameters on page load. Can we access the site and check the layer slider? Please post the login details in the private field.
Best regards,
IsmaelHi,
@milkboy31: Thank you for the info. Would you mind creating another thread/ticket and provide the details in the private field? Please attach the URL of this thread for reference. We’ll close it for now.Best regards,
IsmaelHi,
Sorry for the delay. We edited the hooks in the functions.php file to render the pagination before the taxonomy description.
/** * Hook in each tabs callback function after single content. */ function av_woo_hooks() { add_action( 'woocommerce_after_single_product_summary', 'woocommerce_product_description_tab' ); add_action( 'woocommerce_after_single_product_summary', 'woocommerce_product_additional_information_tab' ); add_action( 'woocommerce_after_single_product_summary', 'comments_template' ); add_action( 'woocommerce_after_shop_loop', 'woocommerce_taxonomy_archive_description', 2 ); remove_action( 'woocommerce_after_shop_loop', 'avia_woocommerce_after_shop_loop', 10); add_action( 'woocommerce_after_shop_loop', 'avia_woocommerce_after_shop_loop_mod', 1); add_action( 'woocommerce_after_shop_loop', 'avia_woocommerce_after_shop_loop_mod_close', 10); } add_action( 'init', 'av_woo_hooks'); function avia_woocommerce_after_shop_loop_mod() { global $avia_config; if(isset($avia_config['dynamic_template'])) return; if(isset($avia_config['overview'] )) echo avia_pagination('', 'nav'); } function avia_woocommerce_after_shop_loop_mod_close() { echo "</div> </main>"; //end content }Best regards,
IsmaelHi,
The css compression in the Enfold > Performance panel is enabled, so it’s possible that the recent changes are not yet included in the stylesheets. Please disable the compression temporarily and make sure to purge the cache.
Best regards,
IsmaelApril 17, 2020 at 8:50 am in reply to: Breadcrumbs are not showing its hierarchy properly for few products #1204647Hi,
Sorry about that. We adjusted the code a bit to display the second sub category that is actually related to the product. This is how the breadcrumb looks in the SATADOM-ML 3IE3 V2 16GB~128GB product.
You are here:Home/FLASH DRAM & EP/Industrial Flash/Sata Dom/ SATADOM-ML 3IE3 V2 16GB~128GBBest regards,
IsmaelHi,
Thank you for the update.
The scripts and stylesheets are still compressed when we checked the site again today. Please disable the compression temporarily and go to the plugins panel, then disable the cache and minifications plugins. Can we access the site?
Best regards,
IsmaelApril 17, 2020 at 8:11 am in reply to: Checkbox For Terms Of Service and Checkout Page missing/disfigured #1204622Hi,
Thank you for the update.
The checkbox in the terms section looks fine on our end. Please toggle the Performance > File Compression settings or disable it temporarily. You should also remove this css code because it prevents the actual check symbol in the checkbox from displaying.
input[type="checkbox"], input[type="radio"] { /* -webkit-appearance: button !important; */ }Best regards,
IsmaelHi,
1.) Did you enable CDN? The icons are not displaying because of it. Please contact your CDN provider for more info.
3.) Instead of using the hook, we placed the modification directly in the single.php file. Please create a copy of the template in the child theme.
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
checking the memory limit with our hosting provider was the first thing we did, months ago before raising this ticket with you.
Yes, we are aware of that but according to the error logs the limit is still set to 268435456 Bytes or 268 MB, so the defined limit is not applied. Please forward it to your hosting provider. Did you update the plugins?
Best regards,
IsmaelApril 17, 2020 at 7:04 am in reply to: Main menu sub category items should show on mouse over. #1204610Hi,
Thank you for the update.
Looks like you have enabled the mega menu option for every item. You have to disable it first in the Appearance > Menus panel to bring back the default menu layout without columns and to display the child menu items on hover.
Best regards,
IsmaelApril 17, 2020 at 6:54 am in reply to: Fatal error caused in enfold/config-woocommerce/woo-loader.php #1204606Hi,
Thank you for the update. We didn’t find any errors in the site and the log files aside from a non-critical notice or warning generated from the jquery_diamond_flipbook plugin.
[17-Apr-2020 04:16:58 UTC] PHP Notice: Trying to get property 'post_content' of non-object in /home/deb77506/domains/site.com/public_html/wp-content/plugins/jquery_diamond_flipbook/index.php on line 94 [17-Apr-2020 04:16:58 UTC] PHP Notice: Trying to get property 'post_excerpt' of non-object in /home/deb77506/domains/site.com/public_html/wp-content/plugins/jquery_diamond_flipbook/index.php on line 95The shop page looks fine as well. Please check the screenshot below.
Screenshot: https://imgur.com/a/FxgxnUY
Best regards,
IsmaelHi,
Are you referring to the cookie consent bar? Could you provide a screenshot of the issue? You can just disable the cookie consent option if the site doesn’t contain any of the elements that we mentioned above. The theme itself doesn’t generate any cookies, at least nothing that collects data from the visitors, aside from a few cookies that it uses to extend a particular functionality such as the breadcrumb.
Best regards,
IsmaelApril 17, 2020 at 6:38 am in reply to: Layerslider loads twice, layers don't display, transitions display blanks #1204603Hi,
The site contains a number of images, so having an image optimization plugin will be of big help to optimize the page speed as well as serving pages from cache. We recommend the the plugins listed in the Performance panel. It’s common nowadays to have those two types of plugin in any site — image optimizer and cache plugins.
Best regards,
IsmaelApril 16, 2020 at 2:44 pm in reply to: Burger/Mobile submenu links / How can I add a further colour for the… #1204440Hi,
We can’t edit the functions.php file from the Appearance > Editor panel. Please locate the previous script that we provided above and look for this line of code.
if(href.includes(window.location.pathname)) { link.addClass('current-child-menu-item'); }Replace it with:
if(href == window.location.href) { link.addClass('current-child-menu-item'); }Best regards,
IsmaelHi,
Do you have this issue on another site? If you do, try to implement the changes above and let us know if it helps.
Thank you for your patience.
Best regards,
IsmaelHi,
Replace the filter with avf_portfolio_title to render the additional content below the title.
add_filter( 'avf_portfolio_title', 'avf_portfolio_extra_mod_cat', 10, 2 ); function avf_portfolio_extra_mod_cat( $output, $entry ) { $clients = get_field('nom_du_client', $entry->ID); $output .= "<div class='zebra-client'>". $clients ."</div>"; return $output; }Best regards,
IsmaelHey ehquionest,
Thank you for the inquiry.
You can use this snippet to add a new item in the social share section.
// Register new icon as a theme icon function avia_add_custom_icon($icons) { $icons['instagram'] = array( 'font' =>'entypo-fontello', 'icon' => 'ue909'); return $icons; } add_filter('avf_default_icons','avia_add_custom_icon', 10, 1); //Add items on the social share section add_filter('avia_social_share_link_arguments', 'avia_add_social_share_link_arguments', 10, 1); function avia_add_social_share_link_arguments($args) { $new_array = array( 'instagram' => array( "encode"=>true, "encode_urls"=>false, "pattern" => "https://www.instagram.com://send?text=[title]-[permalink]" ) ); return array_merge($new_array, $args); }This one adds an instagram icon, but you replace the value in the array with your own.
Best regards,
IsmaelApril 15, 2020 at 3:38 pm in reply to: Checkbox For Terms Of Service and Checkout Page missing/disfigured #1204015Hey hermankittle,
Thank you for the inquiry.
Please try to add this css code in the Quick CSS field.
#top input[type="checkbox"] { display: inline-block; }Don’t forget to toggle the Performance > File Compression settings and purge the cache after adding the css.
Best regards,
IsmaelHi,
Thank you for the inquiry.
1.) The theme doesn’t have this option by default but it should be possible. You have to find a way to add the data-avia-tooltip attribute and the avia-tooltip class name to the menu items. Unfortunately, this will require modification that is beyond the scope of support. Please hire a freelance developer or contact our partner, Codeable.
2.) You can add the css code in the Quick CSS field or the style.css file. However, please note that the one page dots menu is a custom modification in itself and the custom menu doesn’t respond to the current active section, so we won’t be able to target or apply a different style to the active menu item. If you only want to change the style of the dots, use this css code.
#top .dots-menu .av-subnav-menu li a { border: 1px solid grey; max-width: 25px; max-height: 25px; border-radius: 25px; overflow: hidden; padding: 0 !important; border: none !important; background: red; }Best regards,
IsmaelHi,
Thank you for the info.
The site contains an old version of the theme, v4.4.1. You have to upgrade it to version v4.7.4 manually via FTP. Please check the documentation below for more info.
// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp
Best regards,
IsmaelHey hanyin83,
Thank you for the inquiry.
Did you enable the Performance > File Compression settings? Please try to disable it temporarily and purge every kind of cache, then try to check the page again. Disabling the compression should help regenerate the scripts and stylesheets.
Best regards,
IsmaelHi,
Looks like you’ve managed to add the overlay using the following css code.
#top #cs-flex-cell-2 .flex_cell::before { content: ""; position: absolute; top: 0; left: 0; width: 100%; height: 100%; background-color: rgba(0,0,0,0.8); }It also changes to red oh hover. Do you require more help with it?
Best regards,
Ismael -
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