Hi,

Sorry about that. Not really sure why the screenshot is missing. We get a Secure Connection Failed page when we visit the site. (see private field)

You may need to contact your hosting provider for additional info.

Best regards,
Ismael

Hi,

@scubasnsi: Please open a new thread or ticket and post the site credentials in the private field so that we can inspect the issue. We’ll close this thread now and continue on the next thread.

Best regards,
Ismael

Hey!

Thank you for the update.

You can use the following tool to check for differences between the original or parent file and the one with the modification.

// https://www.diffchecker.com/diff

Unfortunately, we can’t help you trace back modifications added by a different person or team.

If you want to properly override the shortcode file in the child theme, please check the documentation for more info.

// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

Best regards,
Ismael

Hi,

Glad it worked! We’ll forward the request to our channel.

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the update.

Can you give us a link to the site so that we can inspect the images? Please post the site URL in the private field. For the meantime, try to check if the window actually contains the original version of the image instead of the thumbnail.

UPDATE: If you mean the lightbox container, try to adjust the Large thumbnail size from the Settings > Media panel, then regenerate the thumbnails or upload the images again.

// https://wordpress.org/plugins/regenerate-thumbnails/

Best regards,
Ismael

Hey 7thflow,

Thank you for the inquiry.

The theme automatically loads inline scripts and stylesheets in the head to speed up loading of above the fold content. Is that what you’re referring to?

We could also use the avf_force_print_asset_to_head filter to manually add files in the array and print them as inline scripts or stylesheets.

For further optimization, please check the following article.

// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

Best regards,
Ismael

Hey mistercupix,

Thank you for the inquiry.

The feature retina ready means that the site is fully responsive on mobile devices. Now, if you’re question pertains to images in the site or if you’d like to make them sharper on retina displays, then uploading images that are twice the size of the current ones or simply uploading larger images should help.

Best regards,
Ismael

Hi,

Thank you for the update.

You have to remove the default form element completely and replace it with the wcas-search-form shortcode. And you probably don’t need to wrap it inside a div tag. Let us know if that helps.

Best regards,
Ismael

Hi,

It can’t be translated directly by WPML because the script dynamically loads the content or form in the frontend. Technically, the form doesn’t exists in the builder or the editor, so there’s nothing to translate. You might have to contact the script authors and ask them if there is a way to manually translate the form.

Best regards,
Ismael

Hi,

We actually removed the old instagram widget and integrated the Smash Balloon Social Photo Feed to the theme because of the same reasons mentioned above. It is not possible to connect to Instagram without proper authentication or access keys.

// https://wordpress.org/plugins/instagram-feed/

Best regards,
Ismael

Hi,

Try to wrap the remove_filter line inside an after_setup_theme hook.

add_action('after_setup_theme', function() {
    remove_filter( 'avf_builder_elements', 'avia_woocommerce_product_elements', 500, 1 );
}, 10);

And if you want to enable the option by default, look for this line:

"std" 	=> "",

.. and replace it with:

"std" 	=> "hover_active",

Best regards,
Ismael

Hi,

Thank you for the update.

We forgot to add the class attribute to the link tag. Please try to use this one instead.

<div class="avia-button-wrap avia-button-center  avia-builder-el-52  el_after_av_codeblock  avia-builder-el-last ">
	<a onclick="Calendly.initPopupWidget({url: 'https://calendly.com/mattias-aggeler/demo-penumbra-en'});return false;" href="" class="avia-button  enavia-icon_select-yes-left-icon avia-color-theme-color avia-size-small avia-position-cter">
		<span class="avia_button_icon avia_button_icon_left " aria-hidden="true" data-av_icon="" data-av_iconfont="entypo-fontello"></span>
		<span class="avia_iconbox_title">Schedule a demo</span>
	</a></div>

Best regards,
Ismael

Hi,

We can’t access the dashboard anymore. Did you remove the user account above? Please try to update the theme to v4.7.5, then post the WP and FTP details in the private field so that we can check the issue. We had difficulty finding the issue last time, but we’ll try to debug further.

Thank you for your patience.

Best regards,
Ismael

Hey Go2People,

Thank you for the inquiry.

Did you add any script in the functions.php file? The editor should not switch to the advance layout builder (ALB) unless there’s a script that automatically triggers the ALB button on page load.

Best regards,
Ismael

Hi,

Thank you for the update. This should be fine as long as you’re using an admin account or a user that can edit posts — else will be redirected to the home page.

Best regards,
Ismael