Forum Replies Created
-
AuthorPosts
-
June 22, 2020 at 9:19 am in reply to: Blog Posts ALB with Portfolio – do not work as expected #1224516
Hi,
Have you tried repairing or optimizing the database? Maybe that will help repair the portfolio items and the categories? It is kind of difficult to reproduce the issue on our end, or recreate the environment in which those items are created.
Best regards,
IsmaelHi,
Thank you for the update.
Looks like it only happens when the button is not located at the very bottom of the Contact Form Elements list. To fix the issue temporarily, we manually adjusted the position of the button in the list and place it at the very bottom.
We’ll forward the issue to our channel.
Best regards,
IsmaelHi,
Can we access the site? Please post the login details in the private field.
Best regards,
IsmaelHi,
Sorry for the delay. Would you mind if we take a look at the dashboard? You may need to open your own thread because you won’t be able to see our private messages on this one, and yours will be visible for the OP. In the new thread. please include the FTP and WP login details in the private field.
Best regards,
IsmaelJune 22, 2020 at 7:58 am in reply to: Fullscreen Slider Jumping On Mobile After last Update #1224494Hi,
Sorry about the screenshot. I’ll post it again below.
Screenshot: https://imgur.com/a/zXpgVAf
I’ll try to ask the team to check it on iPhone SE.
Best regards,
IsmaelHi,
Thank you for the update.
Try to use this css code to cover up the bottom part of the image.
.archive .product-category a::after { content: ''; background: #ffffff; width: 100%; height: 20px; position: absolute; bottom: 15px; }The effect is not working as expected because along with the image, the title is also inside the link tag, which is what’s supposed to contain the image.
Best regards,
IsmaelJune 21, 2020 at 7:23 pm in reply to: Layout grid didn't respect content high and columns overlap (using Enfold 4.5.7) #1224431Hi,
You’re welcome! Glad we could help. Please don’t hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelJune 21, 2020 at 7:22 pm in reply to: Product page built in default layout editor jumps to advanced layout editor. #1224430Hi,
Thank you for the update.
Could you provide a link to examples of the products where we can reproduce the issue? And please post the login details in the private field so that we can check it further.
Best regards,
IsmaelJune 21, 2020 at 7:20 pm in reply to: Filter Problems with Premium Plugin – Woocommerce-product-filter #1224429Hi,
We don’t see the filter in the category page, only the shortcode. We also checked the Shophistic Lite demo, but we don’t see the filter either. (see private field)
Best regards,
IsmaelHi,
Sorry for the delay. You can use this filter in the functions.php file to adjust the av-mini-font-size media query.
add_filter('avf_mobile_font_size_queries' function($queries) { $queries['av-mini-font-size'] = 'only screen and (max-width: 375px)'; return $queries; }, 10, 1);Unfortunately, we can’t override the values in the popup-templates.class.php file, so you can either do the modification directly in the parent theme or use css code to override the media queries.
Best regards,
IsmaelHi,
We’ll forward your concerns to our channel for further considerations. For the meantime, you can use third party plugins like WP Retina 2x to automatically add an srcset attribute to the images.
// https://wordpress.org/plugins/wp-retina-2x/
Thank you for your patience.
Best regards,
IsmaelHi,
Link to the custom popup_masonry_gallery script (by @Guenni007) in case someone else wanted to implement it: https://pastebin.com/uQTbY8Cb
Example: https://webers-testseite.de/pureinstall/masonry-gallery/
Best regards,
IsmaelHi,
Thank you for that info. Have you tried using the avf_custom_sidebar filter to change the current sidebar on a specific archive page?
add_filter('avf_custom_sidebar','avf_custom_sidebar_mod'); function avf_custom_sidebar_mod($sidebar) { if ( CONDITIONS HERE ) { $sidebar = "special"; } return $sidebar; }Replace the placeholder with the actual conditions.
This might help: https://codex.buddypress.org/developer/template-tag-reference/
Best regards,
IsmaelHey klara999!
Please continue here: https://kriesi.at/support/topic/w3-markup-validation-service-errors/
Regards,
IsmaelHey klara999,
Thank you for the inquiry.
The modification provided in the following thread should help.
We’ll forward it to our channel.
Best regards,
IsmaelJune 18, 2020 at 4:55 pm in reply to: Page summary and Blog summary different – cookie text #1223802Hi,
Sorry for the delay. We are not really sure how the tool detects the content of the page/post, or what are its criteria for detecting the summary, so it would be difficult for us to help you with this. Did you try asking the creator of the smmry tool?
The hierarchy of the elements on the post and page above are almost the same and there is nothing really different between the structure of their content except that the summary that is properly detected or the summary that is inside the page is wrapped inside a text block. Other than that the structure of the post and page is the same. It’s also odd that the tool managed to detect the summary in the page when it contains a lot more sections compare to the post.
Best regards,
IsmaelHey burdeMedia,
Thank you for the inquiry.
The images are set to have a maximum height of 321px but you can adjust it manually by editing the entry_with_sidebar thumbnail size in the functions.php file,
$avia_config['imgSize']['entry_with_sidebar'] = array('width'=>845, 'height'=>321);Or install the following plugin, then go to the Settings > Media panel and adjust the size of the entry_with_sidebar thumbnail there. And yes, you have to regenerate the thumbnails after the size adjustment. This is the plugin.
// https://wordpress.org/plugins/simple-image-sizes/
Best regards,
IsmaelHey wasserklinik,
Sorry for the delay. Could you provide a screenshot of the issue? Are you referring to the slider editor? Please try to upgrade the theme to the latest version 4.7.5, then post the login details in the private field so that we can inspect the issue.
Best regards,
IsmaelHi,
Sorry for the late reply. Looks like the plugin has its own content builder or editor, and it might not be compatible with the theme’s advance layout builder or the existing templates. How does the plugin render the content, or what template does it use to render the capture pages? Additional info from the plugin authors will help.
Please note that we don’t provide support for third party extensions as stated on our support policy but we’ll try to help as much as possible.
Best regards,
IsmaelHi,
Sorry for the delay. What do you mean by “blank hotspots”? Your code above looks fine and should append the extra content beside the default number.
.av-image-hotspot_inner::after { content: ''; color: black; left: -3px; position: relative; } div .av-image-hotspot:nth-child(1) .av-image-hotspot_inner::after { content: '3A'; } div .av-image-hotspot:nth-child(2) .av-image-hotspot_inner::after { content: '2A'; }You can hide the default content with this one:
.av-image-hotspot_inner { color: transparent !important; }Make sure to add it above this css:
.av-image-hotspot_inner::after { content: ''; color: black; left: -3px; position: relative; }Best regards,
IsmaelHi,
Yes, they are actually the same. You can add the snippet in the functions.php file of the child theme. The script will remove the title attribute of the images. Please don’t forget to remove the browser cache after adding the code.
Best regards,
IsmaelJune 18, 2020 at 4:01 pm in reply to: Instagram Widget "Instagram has returned invalid data." #1223766Hi,
We had to remove the old widget and replace it with the plugin integration because of the new authorization or authentication requirement by the Instagram API — scraping is no longer allowed and fetching data will now require an API key. Unfortunately, you will have to replace the old widgets with the current one.
Thank you for your understanding.
Best regards,
IsmaelJune 18, 2020 at 3:55 pm in reply to: Empty product title notice when using add to cart WooCommerce short code #1223762Hi,
You might have to deregister the default config-woocommerce/woocommerce-mod.js file from the parent theme, create a copy of it in the child theme, add the modification and register it back using the same wp_enqueue_script function. This is how the scripts and stylesheets are registered.
function avia_woocommerce_register_assets() { wp_enqueue_style( 'avia-woocommerce-css', AVIA_BASE_URL.'config-woocommerce/woocommerce-mod.css'); if( version_compare( WC()->version, '2.7.0', '<' ) ) { wp_enqueue_script( 'avia-woocommerce-js', AVIA_BASE_URL.'config-woocommerce/woocommerce-mod-v26.js', array('jquery'), 1, true); } else { wp_enqueue_script( 'avia-woocommerce-js', AVIA_BASE_URL.'config-woocommerce/woocommerce-mod.js', array('jquery'), 1, true); } }Best regards,
IsmaelJune 18, 2020 at 3:48 pm in reply to: Read-More text for blog entries missing on home when using Avia Layout Architec #1223759Hi,
Since you’re using the advance layout builder for the posts, you have to add the excerpt manually in the Excerpt field or box. Try to edit one the posts, then look for the Screen Options in the top right corner and tick the Excerpt metabox. You can now manually define the excerpt of the post and it should display in the blog overview page.
Best regards,
IsmaelHey wzshop,
Sorry for the delay. Yes, the avia_get_option(‘frontpage’) will only return the front page ID. Sorry about that. Quite odd that it worked for the previous user. He probably missed it like I did.
Best regards,
IsmaelHi,
Yes, that should be possible. You can use the pauseVideo or stopVideo function from the Youtube player API.
// https://developers.google.com/youtube/iframe_api_reference
You can find an example here:
// https://developers.google.com/youtube/iframe_api_reference#Getting_Started
function onPlayerStateChange(event) { if (event.data == YT.PlayerState.PLAYING && !done) { setTimeout(stopVideo, 6000); done = true; } } function stopVideo() { player.stopVideo(); }Best regards,
IsmaelHi,
@dreirad-studios: We get this error when we try to add an event ticket.
Warning: count(): Parameter must be an array or an object that implements Countable in /www/htdocs/site.com/wp-content/plugins/event-tickets/src/Tribe/Commerce/PayPal/Cart/Unmanaged.php on line 112Unfortunately, we are not really sure what’s causing it but it looks like a function in the plugin file (Unmanaged.php) is not getting the correct parameter type which should be an array or an object. Did you try asking the plugin authors?
Best regards,
IsmaelJune 18, 2020 at 3:07 pm in reply to: button link option display wrong after copy to other language using WPML again #1223732Hi,
We are not really sure about that. You will have to do the modification manually for now.
Best regards,
IsmaelJune 18, 2020 at 3:04 pm in reply to: Images added with image component under media elements do not appear #1223726Hi,
The image doesn’t display because of this css code. It was probably added in the Quick CSS field or the child theme’s style.css file.
.avia-image-overlay-wrap { margin-top: -1750px !important; margin-right: -60px !important; width: 30% !important; z-index: 2 !important; }Please remove it then disable the Performance > File Compression settings temporarily.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
After the thumbnail size adjustment, did you regenerate the thumbnails or upload the images again? You can use the plugin that we suggested above to regenerate the images or thumbnails in bulk.
// https://wordpress.org/plugins/regenerate-thumbnails/
Best regards,
Ismael -
AuthorPosts
