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  • #1219972

    I am not sure if anyone else is experiencing this but the instagram widget that comes with enfold stopped worked and now displays an error message in the admin view that says “Instagram has returned invalid data.”

    i provided the link and credentials at the bottom.

    the instagram feed is on product pages: http://staging.idgadvertising.com/pasadenahumanesociety/a491275/

    • This topic was modified 4 months, 2 weeks ago by  jgax87. Reason: missed adding a link to show instagram issue
    #1220245

    Hey Jason,

    Best regards,
    Victoria

    #1220605

    Those are cached images.

    View post on imgur.com

    • This reply was modified 4 months, 2 weeks ago by  jgax87.
    #1220670

    Hi jgax87,

    You need to install and activate Smash Balloon Social Photo Feed plugin – https://wordpress.org/plugins/instagram-feed/ and authorize your account in plugin settings. After that, you can use Instagram element in Plugin Additions tab of Advanced Layout Builder or Instagram Smash Balloon widget in Appearance > Widgets :)

    Best regards,
    Victoria

    #1221919

    yeah I did that. Any particular reason why the enfold IG feed doesnt work? I had it on a few sites i’ve designed. I had to change it out on all of them.

    #1223766

    Hi,

    We had to remove the old widget and replace it with the plugin integration because of the new authorization or authentication requirement by the Instagram API — scraping is no longer allowed and fetching data will now require an API key. Unfortunately, you will have to replace the old widgets with the current one.

    Thank you for your understanding.

    Best regards,
    Ismael

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