Forum Replies Created

Viewing 30 posts - 17,611 through 17,640 (of 67,463 total)
  • Author
    Posts
  • in reply to: Delete Basket Woocommerce in menu #1236804

    Hi,

    Thank you for the info. Temporarily, you can add this snippet in the functions.php file to remove the mini cart icon from the header.

    remove_action( 'init', 'avia_woocommerce_cart_placement', 10);
    

    We’ll forward the request to our channel.

    Best regards,
    Ismael

    in reply to: Jetpack Lazy Load Image Link Styling Bug #1236802

    Hey Thomas,

    Thank you for the info. We’ll forward this to our channel. Is there a test page where we can see the issue?

    Best regards,
    Ismael

    in reply to: Video to spread across whole background in cell #1236800

    Hey amyteslin,

    Sorry for the delay. This is not available in the theme by default but you might be able to create the layout by using the Grid Row element. Set the height of the grid row, add a code block element on the first cell, then insert the video tag. We can then resize the video element with this css code.

    .flex_cell .flex_cell_inner video {
    	object-fit: cover;
    }
    
    .flex_cell .flex_cell_inner, .flex_cell_inner .avia-video {
    	height: 100%;
    }

    Best regards,
    Ismael

    in reply to: Event calendar PRO – tribe bar broken #1236799

    Hey YU-Design,

    Sorry for the delay. Did you use the default-template.php file from the enfold\config-events-calendar\views folder? Is there a staging or development version of the site?

    To adjust the layout of the filter container, try this css code.

    #tribe-bar-form .tribe-bar-filters-inner {
    	padding: 10px 20px 0 20px;
    }

    Best regards,
    Ismael

    in reply to: Click anywhere on fullwidth overlay to close #1236583

    Hey Jason,

    Thank you for the inquiry.

    You can use this modified avia.js file or script to force the menu to close when you click anywhere in the overlay.

    // https://pastebin.com/k2w3NXDd

    We just added this block of code around line 1153:

    $('body').click(function (e) {
    			if ($(e.target).is('.av-hamburger, av-burger-menu-main, av-burger-menu-main a')) return;
    
    			burger = $(this).find('.av-hamburger'),
    				animating = true;
    
    			if (burger.is(".is-active")) {
    				burger.removeClass("is-active");
    				htmlEL.removeClass("av-burger-overlay-active-delayed");
    
    				overlay.animate({ opacity: 0 }, function () {
    					overlay.css({ display: 'none' });
    					htmlEL.removeClass("av-burger-overlay-active");
    					animating = false;
    				});
    
    			}
    		});
    

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The Enfold > Performance > File Compression settings are currently enabled, so you may need to disable it temporarily in order to see the changes.

    To adjust the font style of the masonry title, try to use this css code.

    #top #wrap_all .av-masonry-entry-title.entry-title {
        font-size: 10px;
        color: #fff !important;
    }
    

    Please make sure to remove all cache from browser or plugins before testing the page.

    Best regards,
    Ismael

    Hey sylvia5113,

    Sorry for the delay. We may need to access the file server in order to debug the issue properly. Please include the FTP details in the private field so that we can enable the debug mode and edit the files when necessary.

    // https://wordpress.org/support/article/debugging-in-wordpress/#wp_debug

    Best regards,
    Ismael

    in reply to: Trouble with cookie consent message #1236568

    Hi!

    Sorry for the delay. We may need to access the file server in order to debug the issue properly. Please include the FTP details in the private field so that we can enable the debug mode and edit the files when necessary.

    Regards,
    Ismael

    in reply to: Promobox change font size #1236566

    Hi,

    You can add the custom css class attribute in the Developers tab of the promobox element and use it to adjust the style of the button. Example:

    #top .custom-promobox .avia-button {
    	font-size: 20px;
    	color: red;
    }
    

    You have to replace “custom-promobox” with the actual class name or attribute.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Element changes size when scrolled on mobile #1236564

    Hi,

    Thank you for the screencast.

    Looks like the container resizes because the browser URL field or the top part of the browser collapses or hides when you scroll down. Is there a setting in the phone browser where you can prevent the URL field from disappearing when scrolling down?

    Best regards,
    Ismael

    in reply to: Use Search & Filter Pro plugin with masonry #1236563

    Hi,

    Thank you for the update.

    How did you set the Search to work with the Masonry element? Did you set it manually, or does the search automatically alters the query in the page? It’s possible that the search script looks for the closest element that is using a query and alters that one. The search still works when we added a static text below the code block.

    Best regards,
    Ismael

    in reply to: Problem in footer while using a shortcode on the page #1236558

    Hi,

    Thank you for the update.

    Looks like the slider unexpectedly closes the column or section ahead of time breaking the layout of the succeeding containers. You may need to contact the plugin developers to help inspect the issue because we don’t provide support for third party plugins as stated on our support policy.

    Have you tried using the sliders in the theme’s Advance Layout Builder?

    Best regards,
    Ismael

    in reply to: I can't create product filters #1236553

    Hey force-com,

    Thank you for the inquiry.

    What do you mean by AJAX module, or which plugin are you using? Unfortunately, the theme doesn’t have an AJAX filter for products by default aside from the variation filter that comes with Woocommerce, so you’ll have to look for another plugin or script if the current one is not working.

    // https://docs.woocommerce.com/document/woocommerce-product-search/widgets/product-filter-attributes/

    Best regards,
    Ismael

    in reply to: Ajax search issue: admin-ajax.php error 500 #1236552

    Hey!

    According to our developer, this patch is already available in the latest version of the theme and the site it turned out contains an older version. Please upgrade to version 4.7.6.2 to get the latest patch.

    Thank you for your patience.

    Cheers!
    Ismael

    in reply to: Page Speed – Cumulative Layout Shift (CLS) #1236389

    Hi,

    Thank you for the update.

    Is there a staging version of the site? We might have to disable the plugins, features and modifications temporarily in order to check and compare the performance or the score properly.

    Best regards,
    Ismael

    in reply to: Focus point on category banner image #1236387

    Hi,

    Thank you for the update.

    The css code above should only work on or affect the mobile view, so you don’t really need to use a different image. There is also no option for it in the theme by default.

    Best regards,
    Ismael

    in reply to: Search – number of displayed results #1236385

    Hi!

    The solution in this thread might help fix the AJAX search issue.

    // https://kriesi.at/support/topic/ajax-search-issue-admin-ajax-php-error-500/#post-1236382

    Cheers!
    Ismael

    in reply to: Ajax search issue: admin-ajax.php error 500 #1236382

    Hi,

    Thank you for the update.

    We found the issue in the themes\enfold\config-woocommerce\config.php around line 1956:

    foreach( $tax_query as $value ) 
    			{
    				$params['tax_query'][] = $value;
    			}
    

    For some reason, tax query is not set or found as string. To fix the issue, we added a condition around it.

    if(isset($params['tax_query'])) {
    			foreach( $tax_query as $value ) 
    			{
    				$params['tax_query'][] = $value;
    			}
    		}
    

    Best regards,
    Ismael

    in reply to: Masonry and Magazine – exclude current blogpost #1236378

    Hi,

    Thank you for the update.

    Try to replace the filter with the following snippet to remove the first trail in the breadcrumb on archive or category pages.

    add_filter( 'avia_breadcrumbs_trail', 'mmx_remove_element_from_trail', 50, 2 );
    function mmx_remove_element_from_trail( $trail, $args ) {
    	if ( is_single() || is_archive() ) {
    		unset ($trail[1]);
    	}
    	return $trail;
    }
    

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    We are able to reproduce the issue on Chrome Windows but we are not yet sure what’s causing it. The theme doesn’t really alter the default closing method of the info window, so this is probably cause by a plugin or a custom script in the site. Did you add modifications or scripts in your installation?

    Have you tried testing it while all the plugins are deactivated?

    Best regards,
    Ismael

    in reply to: contact form not sending emails #1236374

    Hi,

    For some reason, the top part of the page is now editable and the preview is still working properly. If you’re still experiencing the issue on your end, you can easily transfer the content by saving it as template but since this method doesn’t work, we recommend re-creating the page from scratch or by manually copying the content from the current page to a new page.

    Have you tried testing it on a different machine?

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. The timeline element in the page is displaying properly on mobile view and we are not able to reproduce the alignment issue in the Special Heading element. Please check the draft page in the private field.

    Could you provide a screenshot of the timeline element issue?

    Best regards,
    Ismael

    in reply to: How to check for updates automatically #1236360

    Hi,

    I have forwarded your concern to our channel and post the question so that we can clarify or confirm how the updater actually works, or if it does check for updates every 12 hours. Maybe I just misread the code or missed something.

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. We actually thought that the comment section is not displaying for all portfolio items. Unfortunately, the login token above has expired, so we were not able to check the portfolio items again. Please generate another token and extend its expiry, or post a login account in the private field so that we can check it again.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. It turned that there is an available filter in that file that we can use to add extra content below the venue info. So instead of editing the file directly, we can just add this snippet in the functions.php file:

    add_filter('avf_upcoming_event_extra_data', function($output, $entry) {
        $excerpt = get_the_excerpt($entry->ID);
        $output .= "<span class='av-upcoming-event-excerpt'>{$excerpt}</span>";
        return $output;
    }, 10, 2);
    

    You can include more content to the $output.

    Best regards,
    Ismael

    in reply to: Video background malfunctioning on mobiles #1236357

    Hi,

    As suggested previously, the only other option that is available in the theme is the layer slider. You have to create a new layer, set the type to Video / Audio and enable the Use this video as slide background option. You may also need to adjust the Fill Mode if you want to retain the actual resolution or size of the video. The default option Cover will automatically resize the video so that it fully covers the slider container.

    Best regards,
    Ismael

    Hi,

    Thank you for the info. We’ll forward this thread to our channel and maybe include the missing parameter in the next patch.

    Best regards,
    Ismael

    in reply to: Woo Commerece Columns equal Height #1235967

    Hi,

    Thank you for the update.

    Yes, you have to copy the whole content of the avia_add_cart_button function from the said file and place it inside the new function avia_add_cart_button_mod. The text that you’re looking for is located in this line:

    
    		$output .= '<a class="button show_details_button" href="'.get_permalink($product->get_id()).'"><span '.av_icon_string("details").'></span>  '.__("Show Details","avia_framework").'</a>';
    

    Best regards,
    Ismael

    in reply to: link doesn't work #1235963

    Hi,

    Glad to know it’s solved. We’ll close the thread now. Please don’t hesitate to create another if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: New Font Only Work on One Page (Mockup for client) #1235961

    Hey Aurora,

    Thank you for the inquiry.

    It doesn’t work because Arkhip is not a Google font. Please note that only Google fonts are allowed in the theme’s font manager. You have to use fontface in order to add the font manually. Please check this article for more info.

    // https://css-tricks.com/snippets/css/using-font-face/

    Best regards,
    Ismael

Viewing 30 posts - 17,611 through 17,640 (of 67,463 total)