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Viewing 7 posts - 1 through 7 (of 7 total)
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  • August 3, 2020 at 9:13 am #1234757
    Morticka

    Hi guys,

    In this thread I explained the timeline not loading on mobile problem with screenshots; https://kriesi.at/support/topic/responsive-issue-with-timeline-element-not-correctly-loading-on-iphone

    The solution was to copy the following code:

    @media only screen and (max-width: 767px) {
   .responsive #top #wrap_all .flex_column {
     padding: 10px !important;
   }
   .avia_transform .avia-timeline-vertical.avia-timeline-animate .milestone_icon {
    opacity: 1;
     transform: scale(1);
     -webkit-transform: scale(1);
    -ms-transform: scale(1);
   }
}

    That worked perfectly, until I updated to 4.7.6

    Now the same problem is back: The timeline element does not fully load on iphone and ipad. You have to refresh the page to see the icons.

    How can I fix this again?

    Sincerely,
    Morticka

    August 6, 2020 at 6:29 am #1235596
    Ismael

    Hey Morticka,

    Thank you for the inquiry.

    Where did you add the css code previously? Looks like you haven’t installed a child theme, so you have to add the code in the Enfold > General Styling > Quick CSS field to retain it on update. And please make sure to toggle the Performance > File Compression settings after adding the code.

    Best regards,
    Ismael

    August 6, 2020 at 8:28 am #1235612
    Morticka

    Hi Ismael,

    Ehm, I always work with childthemes and the code IS installed in quick css?

    Can you please check the actual website? (EDIT: What I meant is, check inside the website. I saw you visited the link, but you did not log in. I’m very security aware, so a lot is blocked from the outside.)

    Sincerely,
    Morticka

    August 7, 2020 at 4:21 pm #1236029
    Morticka

    Hello, can anybody help me? I’m really struggling because of a couple of weird problems/bugs.

    Overview bugs in 4.7.6
    Special headline: The modern centre option aligns to the right (this bug is also present in version 4.7.6, updating Dutch po and mo files does not work) I don’t have have a ticket for this one, so maybe somebody sees this and can help me here?
    Accordion: Page jumps to the top or halfway when a toggle is clicked (this 4 day old ticket has not had any response as of yet and apparently some Android users have this problem as well: https://kriesi.at/support/topic/weird-toggle-bug-in-accordion-element-when-used-as-faq-on-iphone-ipad/)
    Timeline element bug in this ticket: Waiting for response after my reply yesterday?

    I do not want to upgrade to 4.7.6.1 because I am reading about a whole lot of other problems/bugs that show up in that version, so I’m waiting for 4.7.6.2.

    Please, can someone help me?

    Sincerely,
    Morticka

    August 10, 2020 at 3:17 am #1236362
    Ismael

    Hi,

    Sorry for the delay. The timeline element in the page is displaying properly on mobile view and we are not able to reproduce the alignment issue in the Special Heading element. Please check the draft page in the private field.

    Could you provide a screenshot of the timeline element issue?

    Best regards,
    Ismael

    August 10, 2020 at 11:28 am #1236412
    Morticka

    Hi Ismael,

    Thx for checking it out.

    In the mean time Mike helped me with another problem and it turned out that there was a conflict with a script. We found the reason, removed it and at first glance everything works now.

    You can close this ticket.

    Sincerely,
    Morticka

    August 10, 2020 at 10:07 pm #1236512
    Jordan Shannon

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

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  • The topic ‘After update, timeline element again not loading on iphone ipad’ is closed to new replies.