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Viewing 30 posts - 17,641 through 17,670 (of 67,591 total)
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  • in reply to: Search String Indexed though Blocked #1240433

    Hey Daniel,

    Thank you for the inquiry.

    Indexing is already disabled for the search page as defined in the following meta tag.

    <meta name="robots" content="noindex, follow">
    

    Have you tried revalidating the changes or fix in the Search Console?

    Best regards,
    Ismael

    Hi,

    You can try and remove the code above but we are not really sure if it’s going to help or change anything. Please don’t forget to toggle the Performance > File Compression settings after removing the code.

    We recommend going on a different route by creating a separate set of menu for desktop and mobile view.

    Best regards,
    Ismael

    Hi,

    But, now BOTH versions of the background image is loading as you can see from this waterfall:

    The theme just hides the sections or elements with css, so the other version of the image is still in the DOM or document and will still be loaded even if it’s not visible in the page. So having two versions of the section or image doesn’t help with the site’s performance in this case.

    Best regards,
    Ismael

    in reply to: Update von 4.5 auf 4.7 zerstört js #1240412

    Hi,

    Where can we see the issue? Is it working properly when js compresion is disabled?

    FYI, the latest version of WordPress ships with an updated version of jQuery and this might cause some issues in the site including the plugins. You may need to contact the plugin developer to help inspect the issue and provide additional info about the problem.

    Best regards,
    Ismael

    in reply to: wp_options table is too large (40 GB!) #1240410

    Hi,

    Did you delete the following entries in the database after disabling the timestamp? After deleting these entries, the theme will just regenerate them automatically when necessary.

    aviaAsset_avia-head-scripts 
    aviaAsset_avia-footer-scripts 
    aviaAsset_css_filecontent 
    aviaAsset_js_filecontent 
    

    Please note that these entries will contain the content of every js and css files in the site, so expect the entries to get big specially when there are a lot of plugins installed in the site.

    If you’re still having the issue after deleting the entries, you might have to just disable the Performance > File Compression settings and instead use a third party plugin such Autoptimize or WP Super Minify to minify or compress the resource files.

    Best regards,
    Ismael

    in reply to: Header issues on mobile devices #1240406

    Hey Sophia,

    Thank you for the inquiry.

    You can hide the logo in the home or front page with this css code.

    .home .logo {
    	display: none;
    }

    To make the header of the front page transparent, try to edit the page and set the Layout > Header visibility and transparency option accordingly.

    Best regards,
    Ismael

    in reply to: Automatic update Enfold not working #1240403

    Hi,

    @jan_ftfa: We are not really sure why the auto update doesn’t work on some servers but it might be due to transients or old entries in the database. Have you tried clearing the database transients? Try to login again to the dashboard after deleting the transients.

    // https://www.wpbeginner.com/plugins/how-to-manage-and-delete-transients-in-wordpress/

    Best regards,
    Ismael

    in reply to: FAQ Accordion – Tab did not open on Link anymore #1240402

    Hi,

    Thank you for the info.

    We noticed a few class names in the toggle content which is not supposed to be there by default, but they don’t get added constantly which is quite odd. We tried to login to check the issue further but the account above is invalid. Please check the info or provide another admin account.

    Best regards,
    Ismael

    in reply to: Mangopay Woocommerce plugin breaks page #1240398

    Hi,

    Thank you for the inquiry.

    Where is the code located, and what did you change in it? Please explain the changes so that we can test it properly.

    Best regards,
    Ismael

    in reply to: Change styling portfolio categories #1240395

    Hi,

    Sorry for the delay. You can use this css code to move the sort buttons to the next lines.

    #top #js_sort_items .all_sort_button {
    	float: none;
    }
    
    #top #js_sort_items .all_sort_button + span {
    	display: none;
    }
    
    #top #js_sort_items .participatie-draagvlak_sort_button {
    	clear: left;
    }
    
    .text-sep.participatie-draagvlak_sort_sep {
        display: none;
    }

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Play video in fullscreen #1240388

    Hi,

    We have forwarded the request to our channel, so hopefully this option will get included in the next patch. For now, you have to do the modifications above.

    Best regards,
    Ismael

    Hi,

    Sorry for the late response but glad that you managed to solve the initial issue. Now to remove the space below the header on print preview, please try to include this css code inside the print media query that you added previously.

    .html_header_top.html_header_topbar_active.html_header_sticky.html_large #top #main {
    	padding-top: 0;
    }

    Let us know how it goes.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. You can try this css code in the Quick CSS field or the child theme’s style.css file to limit the height of the header on other pages.

    #top:not(.home) #header .av-logo-container, #top:not(.home) #header .av-logo-container .logo a, #top:not(.home) #header .av-logo-container, #top:not(.home) #header .av-logo-container .logo a img {
    	max-height: 59px !important;
    	height: 59px !important;
    	line-height: 59px !important;
    }
    
    #top:not(.home) #header .av-logo-container .main_menu li a {
    	height: 59px !important;
    	line-height: 59px !important;
    }
    
    #top:not(.home) #main {
    	padding-top: 64px !important;
    }

    Please don’t forget to toggle the Performance > File Compression settings and remove the cache after adding the css code.

    Best regards,
    Ismael

    in reply to: Display issues when activating Enfold cookie message #1240204

    Hi,

    Sorry for the delay. It is now working properly on our end — the main video plays automatically without us accepting the cookies.

    Where did you test it, or which browser? Please try to remove the browser cache and reload the page. And make sure that the browsers’ local cookie storage are empty.

    This is how we see the site on initial load or without accepting the cookies.

    // https://imgur.com/oOk0LCq

    Best regards,
    Ismael

    in reply to: WPML RTL Main menu sidebar css issue #1240201

    Hi,

    Thank you for the info.

    You can use this css code to override the default style of the menu items in the HE version or language.

    .html_header_sidebar[lang="he-IL"] #header .av-main-nav > li {
    	float: none !important;
    }

    It doesn’t work as expected when logged in because for some reason this css code is still in effect.

    #top .main_menu .menu li {
        float: right;
    }
    

    Best regards,
    Ismael

    in reply to: Layerslider video backgroun #1240200

    Hey John,

    Thank you for the inquiry.

    Yes, this is possible. Edit the slider and add a new Video/Audio layer to it, then upload the video or input the URL of the video that you want to use in the designated field. After that, look for the “Use video as background” toggle or option and enable it.

    Best regards,
    Ismael

    in reply to: YouTube videos for colour section background #1240199

    Hey John,

    Sorry for the delay. Are you referring to the related videos section which appears when the video stops? One thing that we can think of is to use self-hosted video (mp4) instead of youtube so that it doesn’t display any channel info or related videos. Unfortunately, controlling the behavior of the videos will require modifications that are beyond the scope of support.

    Best regards,
    Ismael

    Hi,

    Awesome! Thank you for the guidelines. Sure it will help other users.

    Best regards,
    Ismael

    in reply to: Youtube video in the Layerslider #1240197

    Hey DashaChichasova,

    Thank you for the inquiry.

    There was a parameter that you could attach to the video URL to prevent related videos from appearing in the player but they removed it in the latest version, so you won’t be able to disable the related videos anymore. One solution is to upload your videos to your server and host it locally.

    Best regards,
    Ismael

    Hey mealcasa,

    Sorry for the delay. The default quantity buttons are visible in the above product page when we checked it on Firefox Windows 10. Please check the screenshot below.

    // https://imgur.com/VGuvvpM

    Which browser are you currently using?

    Best regards,
    Ismael

    in reply to: Social media icons in footer #1239590

    Hey Jonas,

    Thank you for the inquiry.

    The Instagram icon is currently positioned below the first icon. To move the icons next to each other, please add this css code.

    #top #footer .social_bookmarks li {
    	clear: none;
    }
    

    Best regards,
    Ismael

    in reply to: Cart automatic redirect #1239589

    Hey mogasi,

    Thank you for the inquiry.

    Redirecting to the product page seems to be necessary because you have to select a date and configure the product option first before adding the product or event to the cart.

    You might want to replace the “Add to cart” text with something else instead. |Please add this code in the functions.php file to change the default text of the add to cart button.

    
    add_filter( 'woocommerce_product_single_add_to_cart_text', 'woocommerce_custom_single_add_to_cart_text' ); 
    function woocommerce_custom_single_add_to_cart_text() {
        return __( 'View Product', 'woocommerce' ); 
    }
    
    add_filter( 'woocommerce_product_add_to_cart_text', 'woocommerce_custom_product_add_to_cart_text' );  
    function woocommerce_custom_product_add_to_cart_text() {
        return __( 'View product', 'woocommerce' );
    }

    Best regards,
    Ismael

    in reply to: Accordian moving page on Chrome and Edge browsers #1239586

    Hi,

    That is actually the expected behavior because the height of the section changes when opening or closing a toggle. This in turn resizes the parallax container which holds the background image. We can’t really think of any solution for this right now aside from moving the toggle outside the section so that it doesn’t affect the parallax background.

    Have you tried disabling the parallax background or adjusting the background attachment settings of the color section?

    Best regards,
    Ismael

    in reply to: Mobile Woocommerce 2 columns #1239580

    Hey mtmundarain,

    Thank you for the inquiry.

    You can use this css code to adjust the width of the product items and create some space between them.

    @media only screen and (max-width: 767px) {
    .responsive #top #main .products .product {
    	width: 48%;
    	margin-left: 2%;
            margin-bottom: 2%;
    }
    
    .responsive #top #main .products .product:nth-child(2n+1) {
    	margin-left: 0;
    }
    }

    Best regards,
    Ismael

    in reply to: Using ModuloBox lighbox #1239579

    Hi,

    According to the plugin’s documentation, you can use a custom query selector (id or class) in order to open a matching element inside a page with ModuloBox.

    // https://theme-one.com/modulobox/documentation/#custom-selector

    For more info and additional assistance, please contact the plugin authors.

    Best regards,
    Ismael

    in reply to: How to set up rss feed link for enfold #1239575

    Hi,

    Thank you for the update.

    According to the documentation, you have to modify the rss templates (e.g wp-includes\feed-rss.php) in order to adjust the default feed content. But nlike the default theme templates, rss feeds can be overridden by removing the default actions (e.g do_feed_rss, do_feed_rss2) where the default rss templates are hooked, then create your own and use the get_template_part function to get the custom rss templates.

    Please check the documentation for more info.

    // https://codex.wordpress.org/Customizing_Feeds#Customizing_Your_Feeds

    You can also use the rss_item action hook to insert extra content in each rss feed item.

    Best regards,
    Ismael

    in reply to: Yoast breadcrumbs problem in Enfold #1239401

    Hey uribinsted,

    Thank you for the inquiry.

    The breadcrumb seems to be working properly — the home link redirects to the front page as expected. Could you explain the issue a bit further? Screenshots will also help.

    Best regards,
    Ismael

    Hi,

    The Table of Contents (TOC) element or widget can only detect heading tags (h1-h6) and the titles in the iconlist element are not wrapped in any of these tags. You have to use the Special Heading element or add the heading tags manually.

    Example:

    
    <h3>Custom Title</h3>
    

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. Looks like the issue occurs randomly. We suspected that the issue is cause by a lazyload plugin or script, but we didn’t find such option anywhere in the site, so it’s probably cause by something else.

    Have you tried disabling the plugins temporarily?

    Best regards,
    Ismael

    in reply to: Full width slider background image #1239360

    Hey marsh1984,

    Thank you for the inquiry.

    The slider is actually displaying the whole image or thumbnail but they are cropped to the center. You might have to set the Styling > Slideshow Settings > Slideshow Image and Video Size to No Scaling to display the original uncropped version of the image.

    Best regards,
    Ismael

Viewing 30 posts - 17,641 through 17,670 (of 67,591 total)