Forum Replies Created
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AuthorPosts
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November 27, 2020 at 4:58 am in reply to: How to show Breadcrumb and title of the page on all pages #1263443
Hi,
Thank you for the info.
We could use this filter in the functions.php file to display the title and breadcrumb container back even when the default header is disabled or when using a vertical menu as you put it.
add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1); function avf_header_setting_filter_mod($header) { $header['header_title_bar'] = ''; return $header; }Best regards,
IsmaelHi,
One of the moderators have already replied to the previous thread. Did you manage to adjust the script so that the value of the data-quantity responds or adjusts based on the actual registered quantity for the product? Please contact the script author for more info about the script.
Best regards,
IsmaelHey fcp,
Thank you for the inquiry.
The reason is because I’m not always using the same way to display my menu (sticky, not sticky, and so on…) and it depends on screen size.
It would be beneficial to the site and for the users if the design and layout of the pages are consistent, and if the location and behavior of the menu or navigation is the same. It gives familiarity and allow users to easily navigate the site without unnecessary strain and confusion.
If you want to adjust the main container’s offset value, you have to use the avf_header_setting_filter and adjust the value of header_scroll_offset parameter.
Example:
function avf_header_setting_filter_mod($header) { $header['header_scroll_offset'] = $header['header_scroll_offset'] + 48; return $header; } add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1);You could also insert additional conditional function (e.g is_page, is_archive, is_single) if you want to only apply the changes on certain pages or posts.
Best regards,
IsmaelNovember 27, 2020 at 4:13 am in reply to: Shopping cart icon states "no products" and has display issues? #1263430Hi,
Sorry for the delay. We are not yet sure why the initial product is not visible in the mini cart, and why the list only shows when another product has been added to the cart.
Could we have access to the file server? Please post the FTP details in the private field so that we could debug the issue properly.
Best regards,
IsmaelNovember 27, 2020 at 3:42 am in reply to: Video preview in post doesn't update after publishing scheduled Video #1263425Hey bernhardstemp,
Thank you for the inquiry.
Have you tried removing the cache or checking the site on incognito mode? Did you enable the privacy cookies? It is possible that videos from external sources are blocked because of the cookie options. You may need to set the Privacy & Cookie > Cookie Handling > Default Cookie Behavior settings to the first or second option to enable external scripts even when the required cookies have not been accepted yet.
Best regards,
IsmaelHi,
Thank you for the update.
We could not reproduce the overlap issue with the columns, but we noticed that the subtotal column is missing and that the quantity buttons are still hidden. You have to remove this css code to display the qty buttons back.
.cart_item .plus, .cart_item .minus { display: none !important; }What is the actual resolution of the screen in the screenshot above?
Best regards,
IsmaelHi,
Thank you for the update.
We could not reproduce the overlap issue with the columns, but we noticed that the subtotal column is missing and that the quantity buttons are still hidden. You have to remove this css code to display the qty buttons backs.
.cart_item .plus, .cart_item .minus { display: none !important; }What is the actual resolution of the screen in the screenshot above?
Best regards,
IsmaelHi,
Thank you for the update.
We are now able to reproduce the issue on a device emulation and it seems to be an issue with the jQuery script. Did you set jQuery to load in the footer? Please disable the Load jQuery in your footer option in the Enfold > Performance > Change WordPress defaults section.
This is the script error in the browser console.
Uncaught ReferenceError: jQuery is not definedBest regards,
IsmaelHi,
Thank you for the update.
The site is loading relatively fast on our end, and according to gmetrix the largest element in the page (usually the slider) loads in less than 1.5s, but the whole page completely loads only after 2.9s. The home page is quite neat and simple, and there are not a lot of content in it, so it should be loading much faster. Is the site on a shared server or hosting?
You could try the recommendations provided by the testing tool to further improve the performance of the site. (see private field)
Best regards,
IsmaelNovember 26, 2020 at 7:29 am in reply to: Blog post image sizes suddenly all different sizes? #1263198Hi,
Sorry about the delay. I am not really sure how we missed your inquiry. The settings should be available in the Advance Layout Builder, just edit the page containing the posts, click the Blog Posts element and go to the Styling tab. Or post the login details in the private field so that we could check the settings.
Best regards,
IsmaelHi,
You might have to click on the field first to make sure that the pointer is focused on it or that it is active before selecting all code. And yes, you could select it manually if it is not working. :)
Best regards,
IsmaelHi,
Thank you for the update.
The products display fine when using the default Woocommerce product shortcode, so this goes to show that the theme could handle shortcodes just fine, but for some reason the other shortcode from the woobewoo plugin is not working as it should. Unfortunately, we will not be able to help you effectively with it because we are not familiar with the plugin’s code. Please keep in touch with the plugin developer for further assistance. (see private field)
Also, the filter shortcode in the abstract-masonry page is not working because there is no filter with the ID 6.
[wpf-filters id=6]The site also contains an older version of the theme, but it is very unlikely that this is the reason that the filter or shortcode is not working. Still, you have to update the theme to the latest version, 4.7.6.4.
Best regards,
IsmaelNovember 26, 2020 at 6:00 am in reply to: PDF tracking in Google Analytics from button click #1263180Hi,
Thank you for the update.
Did you already create an event in your Google Tag Manager console? Instead of adding the onclick attribute to the link, try to track the button based on a custom css class or ID. There are a lot of instructions, documentation or tutorials available out there such as the following.
// https://www.lovesdata.com/blog/google-tag-manager-button-click-tracking
If you want to read more about tracking events, please check the documentation.
// https://developers.google.com/analytics/devguides/collection/gtagjs/events
And if you have not created a tracking event or goals yet, please refer to the following instructions.
// https://support.google.com/analytics/answer/1033068#Anatomy
// https://support.google.com/analytics/answer/1032415Best regards,
IsmaelHi,
Thank you for the update. It would not help looking on a page where the issue does not occur, but when we checked the live site, the overlay effect or the content container does not appear on hover. Did you disable it on the live site?
Best regards,
IsmaelNovember 26, 2020 at 5:04 am in reply to: WPML / Easy slider / image links to Lightbox / wrong picture when language diff #1263162Hi,
Thank you for the info.
We found out that the lightbox link or image URL is retrieved using the generic get_url function, so we modified the config-templatebuilder\avia-template-builder\php\generic-helper.class.php file around line 267 and applied the same WPML filter.
$link = wp_get_attachment_image_src( apply_filters('wpml_object_id', $slide->ID, 'attachment', TRUE ), apply_filters( 'avf_avia_builder_helper_lightbox_size','large' ) );The lightbox is now displaying the appropriate images from the current language. (see private field)
Best regards,
IsmaelHi,
The code above looks correct, the values of the crop parameter are valid. Did you purge the cache and regenerate the thumbnails after editing the code?
We would like to test this again but the login token above seems to have expired. Please create another token, or post the WP and FTP details in the private field so that we could test the site properly.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the info. Let us know if you need any help regarding the new design, or if we could still assist you with the previous implementations. As it will certainly be off the original topic, we will close this thread for now. Please do not hesitate to open another if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
We tried to access the dashboard using the account above but the username or account does not exist. Did you remove the account? Please check the info carefully and post it again in the private field. Also, make sure that the Appearance > Editor panel is accessible.
// https://wordpress.org/support/article/hardening-wordpress/#disable-file-editing
Set the DISALLOW_FILE_EDIT to false. If you are not sure how to do this, please post the FTP details in the private field so that we could access the file server. You could ask your hosting provider on how to obtain or create an FTP account if you have not created one yet.
Best regards,
IsmaelHi,
Welcome! Glad we could help. Please do not hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
The unregistered thumbnails will be removed automatically when you regenerate the images using a plugin or a custom script, but we recommend installing an extension. This process might take a while depending on the number of images uploaded in the media library. Please check these plugins.
// https://wordpress.org/plugins/regenerate-thumbnails/
// https://wordpress.org/plugins/simple-image-sizes/This process is safe but please do not forget to create a restore point or a site backup before regenerating the images in case something went wrong.
Best regards,
IsmaelHi,
Thank you for the update.
The unregistered thumbnails will be removed automatically when you regenerate the images. Please install one of the following plugins to regenerate the images. This process might take a while depending on the number of images uploaded in the media library.
// https://wordpress.org/plugins/regenerate-thumbnails/
// https://wordpress.org/plugins/simple-image-sizes/This process is safe but please do not forget to create a restore point or a site backup before regenerating the images in case something went wrong.
Best regards,
IsmaelHi,
We are still not able to reproduce the issue on Firefox Dev Windows 10. You can see the number of clicks that we did in the screenshot below, and the menu still works.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
You may need to extract the actual markup or html instead of using the shortcodes because the theme closes the containers prematurely, which breaks the layout the page. This is the extracted markup from the above shortcode.
// https://pastebin.com/MXRuBuep
Best regards,
IsmaelHey El,
Thank you for the inquiry.
Did you set the quantity buttons to not display on smaller screens? We found this css code in the site.
.cart_item .plus, .cart_item .minus { display: none !important; }If you’d like, we could also adjust the minimum width of the product quantity column and decrease the size of the input fields so that they fit exactly inside the container.
Please try this css code in the Quick CSS field.
td.product-quantity { min-width: 120px; } #top div .quantity input.plus, #top div .quantity input.minus { line-height: 29px; width: 30px; height: 30px; } td { font-size: 12px; } #top div .quantity input.qty { height: 30px; width: 30px; line-height: 29px; }Best regards,
IsmaelNovember 25, 2020 at 4:42 am in reply to: Widget Area in Nav (Logo Left, Nav Left, Widget Right) #1262888Hi,
Thank you for the screenshot.
We have to set the justify-content property of the inner container from space-between to start so that the elements float to the left.
#top #header #header_main .container.av-logo-container .inner-container { height: inherit; position: relative !important; flex-wrap: nowrap; justify-content: start; }We can then move the phone info to the right of the container with this css code.
.responsive #top #header #header_main .inner-container .widget { right: 0; position: absolute !important; }Best regards,
IsmaelHi,
Sorry for the delay. The images in the slider are displaying properly on our end and the layers are fading in as expected on mobile view. Did you manage to figure out the issue?
Best regards,
IsmaelNovember 25, 2020 at 4:26 am in reply to: Accordion re-loading page instead of opening lightbox #1262886Hey BelIblis,
Thank you for the inquiry.
The lightbox option is not working correctly because for some reason, the value of the href attribute for each item in the gallery is missing. Did you add any custom script to the site, and does it work correctly when the plugins are disabled?
Best regards,
IsmaelHey BelIblis,
Thank you for the inquiry.
Looks like you have managed to adjust the font size of the slideshow caption heading to 10px and the content to 12px using the following css code.
.slideshow_caption p { hyphens: none !important; width: 70vw; font-size: 12px !important; line-height: 110% !important; } .responsive #top #wrap_all .av-mini-font-size-10 { font-size: 10px !important; }Have you tried using the Full Screen Slider element instead of the current one? This slider will have more space for the caption and other content in general.
Best regards,
IsmaelHey Michael,
Thank you for the inquiry.
The subscription form has to be created in your Mailchimp Account (https://mailchimp.com/) panel, the same panel where you acquire the API key. You can then show this form in the site using the Mailchimp Signup element from the theme’s Advance Layout Builder (ALB). For more info about Mailchimp integration, please check the following documentation.
// https://kriesi.at/documentation/enfold/mailchimp-signup/#mailchimp-integration
Best regards,
IsmaelNovember 25, 2020 at 3:48 am in reply to: Unable to complete woocommerce payment. Only on Enfold theme. #1262883Hey mmsdev,
Thank you for the inquiry.
The site redirects to a page that does not exist (see private field) after checking out. Did you configure the page endpoints in the Woocommerce settings? You may need to modify the checkout endpoints, specifically the order-received or thank-you page.
// https://docs.woocommerce.com/document/woocommerce-endpoints-2-1/
Best regards,
Ismael -
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