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Viewing 30 posts - 16,651 through 16,680 (of 67,566 total)
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  • in reply to: Blog posts element – same settings, different result #1264355

    Hi,

    Thank you for the update.

    The difference was in the pages’ Layout > Sidebar Settings. The FR version was set to No Sidebar, which is why it is displaying the full width version of the Blog Posts element. We set the sidebar settings of the FR page to default same as with the EN version.

    Best regards,
    Ismael

    in reply to: Schema Markup Errors when Turning Blog Post to ALB #1264281

    Hi,

    I first noticed it when Yoast changed their Schema and you guys added the SEO deferring to the SEO plugin.

    What happens when you disable the schema markup from the theme? If you are using the Yoast SEO plugin, enabling the built in schema option should be enough. It is also much more preferable because it is already in JSON-LD format.

    // https://yoast.com/help/implementing-schema-with-yoast-seo/

    I would not appreciate having to use another plugin for Schema to replace what the theme should provide by default.

    The theme provides basic schema for the posts but you have to use the default editor.

    Best regards,
    Ismael

    in reply to: Custom image size cropping #1264276

    Hi,

    That is odd. Have you tried removing the existing thumbnails and adding them again from scratch with totally different names?

    Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    I actually missed the info about adding internal styles. Adding internal style using the code block element should work fine even without the plugin that we mentioned above.

    Adding this css style in a code block works properly on our own installation.

    <style>
    body { 
      display: none !important; 
    }
    </style>
    

    Please test it on a fresh installation without plugins to see if it works.

    Best regards,
    Ismael

    in reply to: Layerslider php error #1264271

    Hi!

    Are you suggesting I edit slideshow_layerslider.php ?

    Yes, you have to dump the value of the $height variable to check it, or add a breakpoint to the line if you are using any debugging extension in your code editor. The format of the value there might be different compare to the value in the settings panel.

    // https://www.geeksforgeeks.org/php-var_dump-function/

    Did you try the suggested modification above?

    Best regards,
    Ismael

    in reply to: Mobile cart fix #1264269

    Hi,

    Thank you for the info.

    Upon further inspection, it is actually not an overlap issue. The table cells or data (td) have to inherit the height of the table row so that the bottom border of the row is always aligned even when the product title is a bit long. Please try this css code in the Quick CSS field.

    .shop_table td {
    	height: 100% !important;
    }
    

    Best regards,
    Ismael

    in reply to: Google Maps Shortcode issue in a non-GDPR country #1264262

    Hi,

    Thank you for the update.

    This might not be working correctly because the site still contains an older version of the theme, v4.7.4. Please upgrade the theme to version 4.7.6.4, then toggle the Performance > File Compressions settings afterwards.

    You might also have to add this filter to allow shortcode execution outside the Advance Layout Builder.

    function avf_custom_exec_sc_only_mod( $exec_sc_only, $obj_sc, $atts, $content, $shortcodename, $fake )
    {
    	return true;
    }
    
    add_filter( 'avf_alb_exec_sc_only', 'avf_custom_exec_sc_only_mod', 10, 6 );
    

    Best regards,
    Ismael

    in reply to: Where are the definitions from popup_key() function #1264260

    Hey BlutVampir,

    Thank you for the inquiry.

    The popup templates are defined in the enfold\config-templatebuilder\avia-template-builder\php\popup-templates.class.php file. This was created to simplify code maintenance and make the elements’ editor extensible.

    Best regards,
    Ismael

    in reply to: Layerslider php error #1263951

    Hi,

    What is the value of the $height variable? It is possible that the height value contains the measurement unit px or the value is in string format, which is why it throws the notice or error. Try to use the intval function to make sure that the actual integer value is extracted from the variable.

    // https://www.php.net/manual/en/function.intval.php

    Example:

    intval($height) + 1
    

    Best regards,
    Ismael

    in reply to: Schema Markup Errors when Turning Blog Post to ALB #1263949

    Hey havi,

    Thank you for the inquiry.

    When you switch from the default editor to ALB, the theme will just convert the text or the content of the posts to a Text Block, but this element does not contain the necessary schema or markup by default. You will have to use a third party plugin such as the following to recreate the schema markup in JSON-LD format.

    // https://wordpress.org/plugins/wp-structuring-markup/
    // https://wordpress.org/plugins/schema/

    We recommend using the default editor for the posts if you are after the basic schema markup from the theme.

    Best regards,
    Ismael

    in reply to: Partner Logo On Mobile #1263875

    Hi,

    Sorry for the delay. It would be a lot easier for us moderators if you would open a single thread for each inquiry. You will also get a faster response if the moderators could focus on a single inquiry instead of multiple unrelated questions.

    Now to answer your first inquiry, you may have to move the modification inside a css media query so that it only affects the desktop, and so that the footer container remains as is and not squeezed on mobile view.

    @media only screen and (min-width: 768px) {
        #top .container { 
           width: 85%; 
           max-width: none; 
        }
    }

    Please open new tickets or threads for the remaining inquiries.

    Best regards,
    Ismael

    in reply to: Add mute/unmute button to video background #1263872

    Hi,

    This should be possible using the same scripts or modifications in the previous thread, but you have to adjust it a bit and use the Vimeo player API instead. Unfortunately, this will require modifications that are beyond the scope of support.

    // https://developer.vimeo.com/player/sdk/reference#set-the-volume-level-of-a-player

    Best regards,
    Ismael

    in reply to: Enfold Calendar Like Church Theme #1263871

    Hi,

    Thank you for the inquiry.

    The demo uses the old calendar design which is probably why it is different compare to the calendar in your installation. If you want to disable the new design, please check the following documentation.

    // https://theeventscalendar.com/knowledgebase/k/enabling-updated-calendar-views/

    The updated calendar design toggle or option is located in the Events > Settings > Display tab.

    Best regards,
    Ismael

    in reply to: Rich snippet problem with Google pricing #1263867

    Hey FelixB,

    Thank you for the inquiry.

    We cannot reproduce the issue on our end. The schema is showing the correct value or the correct format of the product price.

    lowPrice 34.9000
    highPrice 74.9000
    

    Unfortunately, we are not sure where the extra zeroes came from, but the value is still valid even if the price has those extra zeroes.

    Best regards,
    Ismael

    in reply to: easy slider full width: links are not working #1263866

    Hi,

    Thank you for the info.

    Did you add a general or global caption to the slider? The links will not work if the global caption is enabled because its container will cover the entire slider container. To make the links work again, you have to disable the global caption and transfer it to each slides.

    Best regards,
    Ismael

    in reply to: PROBLEM WITH LOOP IN VIDEO #1263863

    Hey analidia2,

    Thank you for the inquiry.

    The video plays automatically on initial load and plays repeatedly without issue on our end. Which browser are you using on mobile device? It is possible that autoplay is disabled on the mobile browser.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Where could we see the issue? Please post the site or page URL with the video, and provide the login details in the private field so that we could check issue properly.

    We are not certain, but this might be a cache issue on the site or the video server. Have you tried to wait for a few minutes or for at least an hour after the post has been published without updating it? See if the visibility status of the video changes or if it shows after a delay.

    Best regards,
    Ismael

    in reply to: Advanced Layerslider #1263859

    Hi,

    Thank you for the info.

    Does it work properly when there is only one layer slider in the page? The images are probably not fading in because the waypoint script, which is one of the functions responsible for the animation, fails to calculate the height of the hidden layer slider.

    Best regards,
    Ismael

    in reply to: Issue with Masonry on mobile #1263858

    Hi,

    Thank you for the update.

    The option works fine on our own installation, so it is probably cause by a custom modification or by a plugin. Unfortunately, we will not be able to help further if we cannot see or reproduce the issue. The overlay effect still works on the dev and live site.

    Best regards,
    Ismael

    in reply to: Move anchors offset on mobile #1263856

    Hi,

    I completely agree with you and I would love to use the same layout on all devices! And It would be beneficial to the theme if the design and layout of the pages are consistent ;-)

    I thought that you are intentionally changing the layout of the navigation on different pages. As you may already know, the layout of the page or the position and behavior of the navigation has to be adjusted a bit on mobile devices because of the screen size, and the layout has to respond to the available space. But you have the option to disable the responsiveness of the site in the Enfold > General Layout > Dimensions > Responsive Site option and maintain the desktop layout on mobile view, but having a non-responsive site is not common nowadays.

    The second snippet above with the is_page function should work, but you have to move the closing curly brace above the return statement.

    function avf_header_setting_filter_mod($header) {
    	if(is_page(array( 921, 923))) {
    	    $header['header_scroll_offset'] = $header['header_scroll_offset'] + 48;
            }
    	return $header;
    }
    add_filter('avf_header_setting_filter', 'avf_header_setting_filter_mod', 9999, 1);
    

    Best regards,
    Ismael

    in reply to: Link in pagination & Breadcrumb wrong? #1263851

    Hi,

    You are most welcome! Please do not hesitate to open a new thread if you need anything else. We will close this one for now.

    Have a nice day. :)

    Best regards,
    Ismael

    in reply to: Custom image size cropping #1263849

    Hi,

    Thank you for the update.

    We adjusted the height values a bit and uploaded an image with 3 different colors but it did not work. Looks like there is an issue with the image cropping option because when we visited an official documentation or article about WP images, the examples are cropped the same way even though they are supposed to show in different crop positions.

    // https://havecamerawilltravel.com/photographer/wordpress-thumbnail-crop/

    UPDATE: We edited the custom_modified_thumb_sizes function and use the add_image_size function instead of modifying the existing thumbnails. It did not work at first because we were trying to modify thumbnails that do not actually exist. (see private field)

    Best regards,
    Ismael

    in reply to: Invisible 301s being created av-blog-meta-category-disabled #1263847

    Hi,

    You are welcome! We will keep the thread open for further updates. Please let us know if the modification above helps.

    Best regards,
    Ismael

    in reply to: Invisible 301s being created av-blog-meta-category-disabled #1263846

    Hi,

    You are welcome! We will keep the thread open for further updates. Please let us know if the modification above helps.

    Best regards,
    Ismael

    in reply to: edit portfolio categories default grid #1263845

    Hi,

    I am very sorry for the delay. We created a copy of the taxononomy-portfolio_entries.php file in the child theme and modified it a bit so that the portfolio grid becomes full width. We just removed the main containers. Let us know if that is the layout that you are after.

    Best regards,
    Ismael

    in reply to: Custom image size cropping #1263452

    Hi,

    Unfortunately, we will not be able to help properly if we cannot edit the files and test the modification. Please allow file editing in the Appearance > Editor panel at least so that we could edit the snippet and do the necessary changes. And aside from updating the height values, try to also adjust the width values as well so that the thumbnails are completely different from each other.

    Best regards,
    Ismael

    in reply to: Advanced Layerslider #1263450

    Hi,

    The Load jQuery in your footer option is still enabled when we checked the Performance panel of the theme options, so we disabled it. We also disabled the file compression settings and it seems to have helped with the issue. The error is now gone and the images are now displaying properly on mobile view. Please remove the browser cache or try to check the site on incognito mode.

    If the issue persists on your end, please try to disable the plugins temporarily, including the cache plugin, and remove the cache before checking the page again.

    Best regards,
    Ismael

    in reply to: Slideshow overlay text size #1263448

    Hi,

    (Problem solved, though, by following your advice. Using a full-page slider for mobile.)

    You are welcome! Glad we could help. Please let us know in another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Plugin conflict with slick menu pro #1263447

    Hi,

    Thank you for the info.

    Aside from disabling the burger menu, try to also disable the avia_smoothscrollfunction in the avia.js file, but this will disable the smooth scrolling effect and the anchors will land immediately on the corresponding sections.

    //smooth scrooling
    if($.fn.avia_smoothscroll)
    $('a[href*="#"]', container).avia_smoothscroll(container);
    

    If the issue persists, you may need to contact the plugin developers or the script creators to further inspect the issue.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    You may need to use this plugin in order to properly use those symbols in the text or code block element.

    // https://github.com/KriesiMedia/enfold-library/blob/master/integration%20plugins/Enfold/Special%20Character%20Translation/avia-special-characters/avia-special-characters-plugin.php

    As described above, you will have to use special placeholders for the symbols such as ###lt### for less than symbol or ###gt### for greater than symbol and the plugin will then convert these placeholders to the actual symbols in the front end.

    Best regards,
    Ismael

Viewing 30 posts - 16,651 through 16,680 (of 67,566 total)