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Hey BelIblis,
Thank you for the inquiry.
The lightbox option is not working correctly because for some reason, the value of the href attribute for each item in the gallery is missing. Did you add any custom script to the site, and does it work correctly when the plugins are disabled?
Best regards,
IsmaelHey BelIblis,
Thank you for the inquiry.
Looks like you have managed to adjust the font size of the slideshow caption heading to 10px and the content to 12px using the following css code.
.slideshow_caption p { hyphens: none !important; width: 70vw; font-size: 12px !important; line-height: 110% !important; } .responsive #top #wrap_all .av-mini-font-size-10 { font-size: 10px !important; }Have you tried using the Full Screen Slider element instead of the current one? This slider will have more space for the caption and other content in general.
Best regards,
IsmaelHey Michael,
Thank you for the inquiry.
The subscription form has to be created in your Mailchimp Account (https://mailchimp.com/) panel, the same panel where you acquire the API key. You can then show this form in the site using the Mailchimp Signup element from the theme’s Advance Layout Builder (ALB). For more info about Mailchimp integration, please check the following documentation.
// https://kriesi.at/documentation/enfold/mailchimp-signup/#mailchimp-integration
Best regards,
IsmaelHey mmsdev,
Thank you for the inquiry.
The site redirects to a page that does not exist (see private field) after checking out. Did you configure the page endpoints in the Woocommerce settings? You may need to modify the checkout endpoints, specifically the order-received or thank-you page.
// https://docs.woocommerce.com/document/woocommerce-endpoints-2-1/
Best regards,
IsmaelHey rvga,
Thank you for the inquiry.
We could change the markup of the privacy & cookie modal popup window, but we have to manually edit the enfold\includes\helper-privacy.php file and adjust this code around line 1868:
$sc_content .= "[av_heading tag='h3' padding='10' heading='{$heading}' color='' style='blockquote modern-quote' custom_font='' size='' subheading_active='' subheading_size='15' custom_class='' admin_preview_bg='' av-desktop-hide='' av-medium-hide='' av-small-hide='' av-mini-hide='' av-medium-font-size-title='' av-small-font-size-title='' av-mini-font-size-title='' av-medium-font-size='' av-small-font-size='' av-mini-font-size='' margin='10px,0,0,0'][/av_heading]";Change the tag value from h3 to something else.
Best regards,
IsmaelHey!
Thank you for the clarification.
To completely remove the categories, and not just hide it using css as the theme does by default, we have to modify the includes > loop-index.php file and remove this code around 304:
if( ! empty( $cats ) ) { $cat_output .= '<span class="blog-categories minor-meta">'; $cat_output .= $cats; $cat_output .= '</span>'; $cats = ''; }.. and line 395:
if( ! empty( $cats ) ) { echo '<span class="blog-categories minor-meta">' . __( 'in','avia_framework' ) . ' '; echo $cats; echo '</span><span class="text-sep text-sep-cat">/</span>'; }Regards,
IsmaelHi,
Looks like you chose to use the gallery element instead of the product catalogue. By default, only one image can be added or shown in each catalogue item — and additional product images can be displayed in the actual product page. Please let us know if you need more assistance, or if we should close the thread.
Thank you for your patience.
Best regards,
IsmaelHey sfxmedia,
Thank you for the inquiry.
In the shortcode_insert_button function of the new element, you have to set the is_fullwidth config or parameter to “yes”.
// more $this-config here $this->config['is_fullwidth'] = 'yes';The filter avf_fwd_elements is now deprecated.
Best regards,
IsmaelHey Fiachra,
Thank you for the inquiry.
This is possible but we have to modify the privacy modal or tab shortcode directly in the enfold\includes\helper-privacy.php file around line 1872.
$sc_content .= "[av_tab_container position='sidebar_tab sidebar_tab_left' boxed='noborder_tabs' initial='1' av_uid='av-jhds1skt']";To close all tabs initially, we have to set the initial parameter of the av_tab_container shortcode to 0 or remove it completely.
$sc_content .= "[av_tab_container position='sidebar_tab sidebar_tab_left' boxed='noborder_tabs' av_uid='av-jhds1skt']";Best regards,
IsmaelHey Carsten!
Thank you for the inquiry.
We should be able to use the following css code to adjust the background and font color of the contact form’s response message container.
.responsive #top .main_color .avia-form-success { background-color: red; color: white !important; }Adjust the color values as you wish, and please toggle the Performance > File Compressions settings afterwards and the remove the browser cache.
Regards,
IsmaelHey!
Thank you for the update.
The link or button in the slide is not clickable because of the following css code.
#top .av-video-slide { pointer-events: none; }Please remove the custom css code, or add the following in the Quick CSS field to override it.
#top .av-video-slide { pointer-events: auto !important; }You may need to toggle or temporarily disable the Performance > File Compression settings afterwards.
Regards,
IsmaelHey Illingco,
Thank you for the inquiry.
You should be able to set the thumbnail size in the Styling > Appearance > Preview Image Size settings of the Blog Posts element. It is also recommended to upload images with the same size to maintain the alignment of each item in the grid.
Best regards,
IsmaelHey Commun-IT,
Thank you for the inquiry.
Did you set the Enfold > Blog Layout > Blog Layout settings to the same option for both languages? Also, please try to edit the Blog Posts element in the page and make sure that the Content > Select Entries > Blog Style on both languages are set accordingly.
Best regards,
IsmaelHey andreas_anselm,
Thank you for the inquiry.
Yes, you are right. This is a known issue on iOS devices where fixed backgrounds do not work correctly when the background size property is set to cover.
iOS has an issue preventing background-attachment: fixed from being used with background-size: cover – see details
// https://caniuse.com/background-attachment
To fix the issue, we could set or revert the background-attachment property back to scroll on iOS devices. Please add this css code to do so.
@media only screen and (max-width: 989px) { .avia-full-stretch{ background-attachment: scroll !important; } }Best regards,
IsmaelHey FD1981,
Thank you for the inquiry.
Where did you add the map element? We could not find it in the home and contact page. It might not be working yet when you click on the black box because you have not accepted the privacy cookies. Does it work correctly after accepting the privacy cookies?
Best regards,
IsmaelHi,
We could not reproduce the issue on our own installation, so it is probably an issue with a plugin or a custom script. The demo still contains an older version of the theme, which is probably why it displays the same issue.
Is there a staging or development version of the site where we could check the issue? We would like to be able to disable the plugins while debugging the site.
Best regards,
IsmaelHey BNA1956,
Thank you for the inquiry.
Have you tried applying a background color directly to the text layer? You should find the option in the layer’s Styles > Background panel.
Best regards,
IsmaelHi,
Great! Glad that you found the issue. Please do hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHey Munford,
Thank you for the inquiry.
It seems to be working properly on our end — it just redirects to the quickpay payment gateway after checking out. How can we reproduce the issue? (see private field)
Best regards,
IsmaelHi,
Thank you for the info.
Did you follow their suggestions, or add the css code that they recommended? These changes should allow the date picker to display correctly. Just add it in the Quick CSS field or in the child theme’s style.css file. And do not forget to toggle the Performance > File Compressions settings after adding the modification.
Best regards,
IsmaelHi,
Thank you for the update.
Did you enable the “active item” indicator, or the zoom effect? It is true that you have to click twice before the slide moves because it has to go through the first and second item first. It looks like nothing is happening during this transition because the indicator for the active item is probably disabled, or because the zoom effect is not enabled. You have to enable the zoom effect, or find a way to add an indicator for the active item using css or a custom script.
Best regards,
IsmaelHi,
Have you tried defining the height of the second column manually? Thee difference in height is less than a pixel, so it is probably not noticeable. If it is, you could manually define the height of the second column using css and use css media queries to adjust the height value on different screen sizes.
Best regards,
IsmaelHi,
1.) The hentry markup is a type of schema added as a css class in a container that directs the search engines to the main content of the page, while CreativeWork is a schema that tells the type of the content or page. Please check the documentation for more info.
2.) What do you mean by site navigation elements? Did you a full width submenu element to the page?
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Sorry for the confusion. If you could post the WP and FTP details in the private field, we will be happy to do the necessary modifications to the template files. Please post the info in the private field.
Best regards,
IsmaelHi,
But if your support asks for a link that is clearly placed in the private content of my first post
We are very sorry about that. Sometimes, we tend to miss little details like that, maybe due fatigue or being engaged on another topic or thread that we are trying to solve, or both. We also acknowledge that our response time has dip a bit because of the number of inquiries that we have to tackle in the queue, but we always try to provide quality answers and as much as possible tackle every inquiries that comes in our way as long as we can handle it.
We hope that you will continue using the theme, and that we would be able to help you better in the future in case you have questions regarding the theme. Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
Would you mind posting the htaccess and WP login info in the private field so that we could check the element settings? For some reason, the title and caption container in the masonry items are missing so nothing shows up on hover.
Best regards,
IsmaelHi,
Downloading is not available. The RAW Paste Data field contains the same code. You could select all (ctrl+a) code from that field, copy (ctrl+c) then paste (ctrl+v) it to the actual file.
Best regards,
IsmaelHi,
Glad it worked. We will forward the thread to our channel and notify our developers of the modification. The above changes should be available in the next patch.
Best regards,
IsmaelHi,
Please try to click menu over 10 times.
We could not reproduce the issue even when we clicked the anchors many times. It just lands or scrolls to the corresponding sections as expected.
What actually happens when you click a menu over 10 times? Do we have to click the same menu over and over just to reproduce the issue? Users will probably not do that many clicks to the menu items, normally.
Best regards,
IsmaelHi,
It should regenerate new thumbnails when you upload the images again after the code adjustment, but make sure to purge the server and plugin cache before doing so because the old thumbnails might still be in used instead of the updated ones.
Could you post the updated code? Have you tried adjusting the size of the other thumbnails a bit so that they are completely different? Just add or subtract a pixel for the width and height and update the first value in the array so that they are valid.
Best regards,
Ismael
