Forum Replies Created

Viewing 30 posts - 16,411 through 16,440 (of 67,565 total)
  • Author
    Posts
  • in reply to: Update page and lose changes I made #1269842

    Hi,

    Glad to know that it is working properly now. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Mobile cart fix #1269440

    Hi,

    Thank you for the screenshot.

    Looks like the modification only works on Firefox Dev Windows 10 where we initially checked the issue, but not on Chrome. To make it work on the other browser, we might have to set the display property of the product-quantity column back to table-cell instead of block. Please look for this css modification..

    .responsive .shop_table .product-quantity {
        display: block;
    }
    

    .. and replace the value block with table-cell.

    .responsive .shop_table .product-quantity {
        display: table-cell;
    }
    

    Screehshot on Chrome: https://imgur.com/budXMeS

    Best regards,
    Ismael

    in reply to: Adding an extra class to a button #1269433

    Hi,

    Thank you for the info.

    Looks like you have managed to apply a custom color to the button using the generic selectors or class names. If you’d like to set a custom css class name to the button, just fill in the custom_class parameter in the shortcode.

    [av_button label='INQUIRE' icon_select='no' icon='ue800' font='entypo-fontello' size='small' position='left' label_display='' title_attr='' color='dark' custom_bg='#ff0000' custom_font='#ffffff' link='manually,https://theavantnyc.com/contact/' link_target='_self' id='' custom_class='my_custom_class' av_uid='av-8v8kw' admin_preview_bg='']
    

    Then use the value of that parameter, which is the class name, to adjust the style of the button.

    .my_custom_class { 
     /* custom styles here */
    }
    

    Best regards,
    Ismael

    in reply to: Tabbed Megamenu #1269427

    Hi,

    That is possible, but the megamenu from the plugin is deeply nested inside parent containers which are not full width, so you may have to adjust the width of the parent containers first in order to adjust the width of the megamenu container. Or create a script that dynamically calculates the width of the browser window, then applies it to the menu container. Unfortunately, we cannot provide this kind of modification here, so you may need to hire a freelance developer or contact our partner, Codeable.

    Best regards,
    Ismael

    in reply to: Single page menu – indicator at wrong positions #1269424

    Hi,

    Thank you for the info.

    As Mike observed, it seems to be an issue with the lazy loading, so we disabled WP Rocket’s lazy loading option to make sure that the the images are automatically loaded and that the height of the section are properly calculated. Please remove the browser cache or do a hard refresh before testing the page again.

    Best regards,
    Ismael

    in reply to: PayPal Smart Buttons not working on theme #1269422

    Hi,

    Thank you for the update.

    Could you provide a sample of the snippet from Paypal? How do you register the script? We tried to login to the site but the account above seems to be invalid. Please check the info carefully or provide another admin account.

    Best regards,
    Ismael

    in reply to: Change portfolio items to not have "portfolio item" in url #1269421

    Hey mbesh,

    Thank you for the inquiry.

    The portfolio permalink or URL can be changed in the Settings > Permalinks > Portfolio Entry Settings section, but when you want to remove it completely, you have adjust the post_type_link and the post query. Please check the following article for more info.

    // https://kellenmace.com/remove-custom-post-type-slug-from-permalinks/
    // https://developer.wordpress.org/reference/hooks/post_type_link/

    We have not tested the provided modification in the article but it should work for custom post types.

    Best regards,
    Ismael

    in reply to: Site title and category title overwritten by post title #1269231

    Hi,

    Alright! Thank you for that info. Please feel free to open a new thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: WMPL not working for headline with full-width slideshow #1269230

    Hi,

    Thank you for the update.

    When using the translation management, you are limited to the existing elements or shortcodes that are already included in the original page and have no way to change the layout of the translated page. You will have more control over the translated page when the translation management is not enabled because you will be able to actually use the Advance Layout Builder or the classic editor to edit the page.

    Best regards,
    Ismael

    in reply to: Background video in color section is mute #1269229

    Hi,

    as the video should be only appear in the home page which works as an intro. So it is juts to have a background video going on, but he really wants to let the audio playing as well.

    The video will never appear if audio is enabled. It will not play automatically because of the browser policy.

    Please post the FTP details in the private field so that we could test the modifications.

    Best regards,
    Ismael

    in reply to: edit portfolio categories default grid #1269228

    Hi,

    The end result is exactly the same.

    The archive page is now using the masonry element as you can see in the screenshot below.

    Screenshot: https://imgur.com/a/OD61OAq

    To remove the extra line above the element, use this css code.

    .archive .category-term-description {
    	display: none !important;
    }

    If you want to revert back to the default layout, just rename or remove the taxonomy-portfolio_entries.php file in the child theme.

    Best regards,
    Ismael

    in reply to: Woocommerce Product Grid #1269227

    Hi,

    Thank you for the clarification.

    We could use this snippet or hook to display a product description below the title.

    function avf_short_desc_product() {
    	the_excerpt();
    }
    add_action( '<a href='https://refer.wordpress.com/r/84/woocommerce/' target='_blank' rel="nofollow">woocommerce</a>_after_shop_loop_item_title', 'avf_short_desc_product', 50);
    

    Or this: https://gist.github.com/om4james/9883140

    Best regards,
    Ismael

    in reply to: Hoover Button #1269220

    Hi,

    Alright! Glad we could be of help. Please do not hesitate to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    The Zillow site is not using WordPress and unfortunately, we are still not sure why the tear occurs in your images. This is the only report that we encountered so far.

    Best regards,
    Ismael

    in reply to: left to right and right to left animation modification #1269213

    Hi,

    Thank you for the info. Try to replace the animation-timing-function to linear from cubic-bezier.

    // https://www.w3schools.com/cssref/css3_pr_animation-timing-function.asp

    Best regards,
    Ismael

    in reply to: Enfold Mobile Change Container Order #1269210

    Hi,


    @AGSGE
    : What would you like to do with the image sections or elements? Please create a new thread and further explain what it is that you are trying to do. Include the site details in the private field so that we could check it.

    Best regards,
    Ismael

    in reply to: Site title and category title overwritten by post title #1269006

    Hey msgrt,

    Thank you for the inquiry.

    The title of the first post (Weihnachtsgruß des Bürgermeisters) is now being used as the title of the front page. Did you figure out the issue?

    Best regards,
    Ismael

    in reply to: WMPL not working for headline with full-width slideshow #1269005

    Hey BelIblis,

    Thank you for the inquiry.

    We are not yet sure why the caption title is not properly translated. Have you tried to remove the slider, update the page, then add it again from scratch? As you may already know, you could also duplicate the page to another language and translate or edit the content manually instead of using the translation management.

    Best regards,
    Ismael

    in reply to: autoloaded data is too large and crashing my server #1268997

    Hi,


    @Cloudypro
    : Would you mind creating your own ticket or thread for the issue? Please include the login details to the dashboard, cpanel and the file server so that we could check the issue properly. We will close this one for now.

    Best regards,
    Ismael

    in reply to: Featured Image Question #1268996

    Hi,

    Thank you for the info.

    Are you referring to this modification?

    // https://kriesi.at/documentation/enfold/blog-post/#fullwidth-single-post

    Did you add the provided css code?

    /*-----------------------------------------
    // CSS - Full-width Single Post 
    //----------------------------------------*/
    #top.single .post .blog-meta {
        margin: 0 30px 10px 30px;
        }
    #top.single .post .post-title {
        text-align: left;
        width: 100%;
    }
    #top.single .post .post-meta-infos {
      text-align: left!important;
    }
    #top.single .post .entry-content-wrapper, 
    #top.single .post .entry-content-header,
    #top.single .post .entry-content,
    #top.single .post .post-title,
    #top.single .post .entry-footer  {
      min-width: 100%!important;
    }
    

    Please add the css cod again or post the login details in the private field so that we could test the modification.

    Best regards,
    Ismael

    in reply to: Blog post image sizes suddenly all different sizes? #1268970

    Hi,

    Thank you for the info.

    We tried logging in to the site but got locked out by the security plugin. Please disable the plugin temporarily or whitelist the countries listed in the following page so that we could check the dashboard and the blog settings.

    // https://kriesi.at/about

    Best regards,
    Ismael

    in reply to: Woocommerce Product Grid #1268969

    Hi,

    Sorry for the delay. The link above is not a product archive or category page. Where would you like to display the category description? Please provide a screenshot or a mockup using imgur or dropbox.

    Best regards,
    Ismael

    in reply to: edit portfolio categories default grid #1268968

    Hi,

    Sorry for the delay. We modified the taxonomy-portfolio_entries.php file a bit so that it displays the masonry element instead of default post grid.

     $atts = array(
                                'type'			=> 'grid',
                                'items'			=> get_option('posts_per_page'),
                                'columns'		=> 3,
                                'class'			=> 'avia-builder-el-no-sibling',
                                'paginate'		=> 'yes',
                                'use_main_query_pagination' => 'yes',
                                'custom_query'	=> array( 
                                                        'post__in'	=> $post_ids, 
                                                        'post_type'	=> get_post_types() 
                                                    )
                            );
    
                            $blog = new avia_masonry($atts);
                            $blog->extract_terms();
                            $blog->query_entries();
                            echo $blog->html();
    

    We also added this snippet or filter in the functions.php file to adjust the portfolio archive query.

    
    function my_avia_masonry_query_func( $query, $params ) {
        if(!is_archive()) return $query;
    
        global $wp_query;
        return $wp_query->query;
    }
    add_filter( 'avia_masonry_entries_query', 'my_avia_masonry_query_func', 10, 2);

    `

    See private field.

    Best regards,
    Ismael

    in reply to: link to variation product #1268965

    Hi,

    Glad to know that you have found a solution. Please feel free to open a new thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: fullscreen slider isn't mobile-responsive #1268964

    Hi,

    Thank you for the update.

    Have you tried displaying a different slider that is specifically configured for mobile view or that uses images that are actually resized for smaller screens? You can toggle the sliders’ Advanced > Responsive > Element Visibility to control their visibility of different screen sizes or devices.

    Best regards,
    Ismael

    in reply to: Exclude a category in masonry portfolio #1268963

    Hi,

    Thank you for the info.

    We adjusted the filter in the functions.php file a bit to remove the items that belong to the Reservados category.

    function avia_masonry_custom_query( $query ) {
    	if(is_page(38)) {
    		$query['tax_query'][] = array(
    			'taxonomy'  => 'portfolio_entries',
    			'field'     => 'id',
    			'terms'     => 38,
    			'operator'  => 'NOT IN'
    		);
    
    	}
    	return $query;
    }
    add_filter('avia_masonry_entries_query', 'avia_masonry_custom_query');

    Best regards,
    Ismael

    in reply to: Slow site performance, site stops loading #1268959

    Hi,

    What is the actual specs of the server, and how do you test the memory consumption ? Try to use this query in your database to show a list of the top autoloaded data, and post it here so that we can check if some of the entries can be deleted.

    SELECT option_name, length(option_value) AS option_value_length FROM wp_options WHERE autoload='yes' ORDER BY option_value_length DESC LIMIT 200;
    

    You should also try to clean the database transients and do a database repair once in while.

    // https://kinsta.com/knowledgebase/wordpress-repair-database/

    Best regards,
    Ismael

    in reply to: Mobile cart fix #1268953

    Hi,

    @El: Sorry about that. Can we access the site or the dashboard? We would like to test the modifications. As you can see in the previous screenshot, setting the height of the td tag or of the woocommerce-cart-form__cart-item container fixes the issue on our end.

    Screenshot: https://imgur.com/UBCGGFv

    This is the previous fix.

    table.shop_table .woocommerce-cart-form__cart-item.cart_item {
        height: 100% !important;
    }
    
    

    Best regards,
    Ismael

    in reply to: Background video in color section is mute #1268951

    Hi,

    Is there any method to bypass the issue? My client wants specifically a video he created (the one that is in the link you received) which has sound.

    Please tell the client that by enabling the audio, the video will not autoplay and since there are no video controls in the color section, users will not be able to play the video manually and will probably never see it.

    If you really want to enable the audio, please keep the previous modification, then edit the enfold\config-templatebuilder\avia-shortcodes\av-helper-slideshow.php file and remove this code around line 488:

    $video_class	 .= ! empty( $video_mute ) ? ' av-mute-video' : '';
    

    Best regards,
    Ismael

    in reply to: Update page and lose changes I made #1268949

    Hi,

    Have you tried removing the class attribute from the html or markup? They seem to be unnecessary. Those markups or the extra characters in the html might be causing the error in the builder.

    Best regards,
    Ismael

Viewing 30 posts - 16,411 through 16,440 (of 67,565 total)