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Viewing 30 posts - 16,441 through 16,470 (of 67,565 total)
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  • in reply to: Sidebar confusion. #1268945

    Hi,

    has extra links in the Sidebar above SidebarPages:Office.

    Those are probably the default sidebar widgets or the dummy widgets. To disable it, please add this snippet in the function.php file.

    function avf_remove_default_sidebars( $show ) 
    {
    	return false;
    }
    add_filter( 'avf_show_default_sidebars', 'avf_remove_default_sidebars', 10, 1);
    

    Best regards,
    Ismael

    in reply to: Parallex #1268944

    Hi,

    The image is zoomed in because the theme has to maintain its aspect ratio, so parts of it will have to overflow outside the background positioning area or it will get cut off. We could set it so that the whole image is visible but it will create white spaces or gaps around the container. If you would like to test it, please try this css code.

    @media only screen and (max-width: 767px) {
        .avia-full-stretch {
    	background-size: contain !important;
    	background-position: top center !important;
        }
    }

    Best regards,
    Ismael

    in reply to: Featured Image Question #1268445

    Hi,

    Thank you for the info.

    Which documentation are you referring to? Please provide a link to the documentation so that we could see the instructions, and a link to one of the posts where the modification can be seen.

    Best regards,
    Ismael

    in reply to: Sidebar confusion. #1268443

    Hi,

    Thank you for the info.

    Is the Sidebar Pages widget area empty? The links above the widgets are from the default Page Sidebar navigation, which can be disabled from the Enfold > Sidebar Settings panel.

    Best regards,
    Ismael

    in reply to: Parallex #1268441

    Hi,

    Thank you for the update

    Yes, you should clear the cache or try to check the site on incognito mode. Also, make sure that the Performance > File Compression settings are disabled while you are still configuring the site.

    Best regards,
    Ismael

    in reply to: Update page and lose changes I made #1268440

    Hi,

    Are you saying that it works fine when you are not using the testimonial element? We checked the content of the testimonial element in the old page and it has some odd markup or the value of the class attribute is quite long. Where did you get it and what are those class names for?

    Example:

    <span class="d2edcug0 hpfvmrgz qv66sw1b c1et5uql oi732d6d ik7dh3pa fgxwclzu a8c37x1j keod5gw0 nxhoafnm aigsh9s9 d3f4x2em fe6kdd0r mau55g9w c8b282yb iv3no6db jq4qci2q a3bd9o3v knj5qynh oo9gr5id hzawbc8m" dir="auto">Mi sto preparando ad un viaggio a Zanzibar ed essendo la prima volta in questa destinazione, ho chiesto alcuni consigli allo staff di EasyZanzibar. Posso solo dire di aver ricevuto non solo degli ottimi consigli di viaggio, ma anche utili raccomandazioni in vista della partenza. Bravi e </span>complimenti <span class="d2edcug0 hpfvmrgz qv66sw1b c1et5uql oi732d6d ik7dh3pa fgxwclzu a8c37x1j keod5gw0 nxhoafnm aigsh9s9 d3f4x2em fe6kdd0r mau55g9w c8b282yb iv3no6db jq4qci2q a3bd9o3v knj5qynh oo9gr5id hzawbc8m" dir="auto">per il vostro sito web dove ho trovato ottimi spunti su come organizzare le mie vacanze. Grazie!</span>
    

    You might have to re-create the testimonial items from scratch and clean the markup.

    Best regards,
    Ismael

    Hi,


    @necessary66
    : The audio toggle or button works fine on Firefox Dev Windows 10. Do you see any error in the browser console when you check or test the audio button on Safari?

    Best regards,
    Ismael

    in reply to: LayerSlider Question #1268433

    Hi,

    Thank you for the update.

    Create an image that is 5000px long for example, add it as a layer in one of the slides and in the Styles panel, make sure that the width in the Layout | Sizing & Position is set to 5000px as well and height to 100% or auto. In the layer’s Transitions tab, edit the Opening Transition and disable the Fade effect in the Style Properties box to make sure that the image is actually visible when the slide starts, then set the Position & Dimensions > Offset X to -100lw or -100% layer width, and set the easing to linear and play around with the duration . This should make the layer or the image slide from start to end.

    Best regards,
    Ismael

    in reply to: Background video in color section is mute #1268425

    Hi,

    We forgot to inform you that by enabling the audio, the browser will prevent the video from autoplaying on page load. This is because of the new autoplay policy, which aims to minimize data consumption and network usage.

    // https://developers.google.com/web/updates/2017/09/autoplay-policy-changes

    Chrome’s autoplay policies are simple:

    Muted autoplay is always allowed.
    Autoplay with sound is allowed if:
    User has interacted with the domain (click, tap, etc.).
    On desktop, the user’s Media Engagement Index threshold has been crossed, meaning the user has previously played video with sound.
    The user has added the site to their home screen on mobile or installed the PWA on desktop.
    Top frames can delegate autoplay permission to their iframes to allow autoplay with sound.

    Best regards,
    Ismael

    in reply to: Toggle a section when a button is clicked #1268419

    Hi,

    Happy to help! Thank you for sharing. Please feel free to open a new thread if you need anything else.

    Have a nice day. :)

    Best regards,
    Ismael

    in reply to: Enfold matomo don't tracking #1268418

    Hi,


    @doppelaxel
    : The content of privacy modal popup window is actually editable, so you should be able to remove the default privacy toggle including the button for Google Analytics, and edit the privacy content when necessary. Please check the documentation for more info.

    // https://kriesi.at/documentation/enfold/privacy-cookies/#additional-custom-cookies

    Make sure that the Modal Window Custom Content option in the Privacy & Cookies > Cookie Handling tab is enabled. The Google Analytics privacy toggle or shortcode is located in the Google Analytics Cookies tab.

    These cookies collect information that is used either in aggregate form to help us understand how our website is being used or how effective our marketing campaigns are, or to help us customize our website and application for you in order to enhance your experience.
    
    If you do not want that we track your visit to our site you can disable tracking in your browser here:
    
    [av_privacy_google_tracking]
    

    Just remove this shortcode..

    [av_privacy_google_tracking]
    

    .. or remove the whole Google Analytics Cookies tab if it is not needed.

    Best regards,
    Ismael

    in reply to: Product masonry pagination issue #1268414

    Hi,

    Thank you for the inquiry.

    The solution that we provided in the following thread might help with the pagination issue.

    // https://kriesi.at/support/topic/the-grid-with-products-does-not-work-pagination/#post-1254673

    Best regards,
    Ismael

    in reply to: Mobile cart fix #1268412

    Hi,

    The following css code should ensure that the quantity buttons are visible on every device or screen sizes.

    .cart_item .plus, .cart_item .minus {
    	display: block !important;
    }
    

    Best regards,
    Ismael

    in reply to: Video controls don't show up on full width slider #1268411

    Hi,

    You might be able to make the above modification work with Vimeo by using its own player API. Unfortunately, this is beyond the scope of support and something that we will not be able to provide here. Please hire a freelance developer or contact our partner Codeble for further assistance.

    // https://developer.vimeo.com/player/sdk/reference#set-the-volume-level-of-a-player

    Best regards,
    Ismael

    in reply to: Featured Image Question #1268044

    Hey samanthashea,

    Thank you for the inquiry.

    That option or layout is not available by default, but you can always use the Advance Layout Builder and Templates option to create custom layouts for the posts. If you want the posts to have that layout automatically, then you will have to modify the single.php file or the includes > loop-index.php template.

    Best regards,
    Ismael

    in reply to: event and ticket plugin #1268043

    Hey Jorie,

    Thank you for the inquiry.

    The Events Calendar plugin is compatible with the theme but the new or the updated calendar design of the plugin is causing issues with the event and calendar views. You could disable that option in the Events > Settings > Display tab and the calendar and events template should work fine after that.

    Related threads:

    // https://kriesi.at/support/topic/the-events-calendar-breaks-design/#post-1260693
    // https://kriesi.at/support/topic/enfold-calendar-like-church-theme/#post-1263871

    Best regards,
    Ismael

    in reply to: Potential Bug in FAQ Schema Accordeon Toggle #1268042

    Hi,

    We do not see the mainEntity error in the Google Rich Results Testing Tool and most of the warnings (orange) are optional but nothing critical.

    Missing field "image" (optional)
    Missing field "headline" (optional)
    
    

    Best regards,
    Ismael

    Hi,

    Glad it works. Try to use this css code to adjust the size of the social icons in the burger menu container.

    .burger_social_bookmarks li a {
    	font-size: 16px !important;
    }
    

    Best regards,
    Ismael

    in reply to: Sidebar confusion. #1268040

    Hey Actionrev,

    Thank you for the inquiry.

    It is possible that Layout > Sidebar Setting of the pages have been set manually, or that a specific widget area has been selected for each page. Please edit the page and check the value of the Layout > Sidebar Settings.

    Best regards,
    Ismael

    in reply to: link to variation product #1268038

    Hey PilatInformatique,

    Thank you for the inquiry.

    The product gallery seems to be working properly now, showing the appropriate image for the selected variation. Did you set the Enfold > Shop Options > Product Gallery to the second option (Woocommerce 3.0 Product Gallery)?

    Best regards,
    Ismael

    in reply to: Update page and lose changes I made #1268037

    Hey soniavoice,

    Thank you for the inquiry.

    Looks like the the state of that particular page is frozen and it is not accepting any changes. Updating or saving works fine on other pages. (see private field)

    Have you tried recreating that particular page from scratch? Try to save the content as template, create a new page and apply the new template. Or better yet, try to re-create the page from scratch.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. This seems like a duplicate of the following thread wherein we provided a possible solution.

    // https://kriesi.at/support/topic/i-would-like-an-new-text-alignement-on-my-phone-display/#post-1267668

    We will close this thread for now. Please continue on the previous post.

    Best regards,
    Ismael

    Hey peter85,

    Thank you for the inquiry.

    Which images are you referring to? If you are talking about the background images of the color section, try to use this css code to hide them on mobile view.

    @media only screen and (max-width: 767px) {
        .avia-bg-style-scroll {
    	background-image: none !important;
        }
    }
    

    Best regards,
    Ismael

    in reply to: Add Search Box to Header Socket #1268031

    Hi,

    Thank you for the screenshot.

    We can use the avia_meta_header hook to insert additional elements in the top header and the get_search_form function to render the search bar. Please add this snippet in the functions.php file.

    add_action('avia_meta_header', function() { 
    	get_search_form();
    }, 10);
    
    add_filter('avf_execute_avia_meta_header', '__return_true');
    

    It might require a few css or style adjustments.

    Best regards,
    Ismael

    in reply to: Customer login icon to main header #1268030

    Hi,

    Thank you for the inquiry.

    You can insert additional elements in the header using widgets or by editing the includes > helper-main-menu.php file directly. Please check the documentation for more info.

    // https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    Best regards,
    Ismael

    in reply to: Background video in color section is mute #1268029

    Hey Elena,

    Thank you for the inquiry.

    Where can we see the issue or the page with the color section? Please post the site or page URL in the private field so that we could check the issue. If possible, please include an administrator account and make the Appearance > Editor accessible so that we could edit the files when necessary.

    Best regards,
    Ismael

    in reply to: Unable to add icons to Mega Menu items #1268028

    Hi,


    @Dzammit
    : You might have to copy the snippet or code directly from the forum, instead of from your email.

    Best regards,
    Ismael

    in reply to: LayerSlider Question #1268027

    Hey enfold_user,

    Thank you for the inquiry.

    That may be possible by using very wide or long images in the slide and set it so that the image moves or transitions from left to right or vice versa.

    Best regards,
    Ismael

    in reply to: Wrong footer page displayed for visitors #1268026

    Hey brandreach_at,

    Thank you for the inquiry.

    It works fine when we disable the User Switching plugin. What does it do? You may need to contact the plugin authors for more info about the issue.

    Best regards,
    Ismael

    in reply to: Parallex #1268025

    Hey Actionrev,

    Thank you for the inquiry.

    It looks distorted on certain screen sizes because of this css code.

    .avia-section, .avia-section .av-parallax-inner {
    	background-size: 100% 100% !important;
    }

    You may need to wrap it inside a css media query so that it only affects screens with the same aspect ratio as the background image.

    // https://www.w3schools.com/css/css3_mediaqueries_ex.asp

    Best regards,
    Ismael

Viewing 30 posts - 16,441 through 16,470 (of 67,565 total)