Forum Replies Created
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October 27, 2020 at 5:23 am in reply to: Multilanguage results in ajax search with Polylang and Relevanssi #1255966
Hi,
Sorry for the delay. There are still mixed results in the search page when we use the default WordPress search field, so this might not be an issue with the AJAX search. Using the keyword “review” shows posts from both language. (see private field)
Does it work correctly when a default or twenty theme is activated?
Best regards,
IsmaelOctober 27, 2020 at 5:06 am in reply to: scrollin between the same category post using left and right navigation #1255961Hey caledoman,
Thank you for the inquiry.
Are you referring to the post navigation that are located on both sides or edges of the post? If so, then we could use the following filter in the functions.php file to limit it so that it only run through posts that have same category.
function avf_post_nav_settings_mod($settings) { $settings['same_category'] = true; return $settings; } add_filter('avf_post_nav_settings','avf_post_nav_settings_mod', 999, 1);Best regards,
IsmaelOctober 27, 2020 at 4:43 am in reply to: reCAPTCHA (v3) – We detected that your site is not verifying reCAPTCHA tokens #1255957Hey tadpohl,
Thank you for the inquiry.
Did you enable the V3 version? Please note that this will automatically check the visitors in the background, and so the spam protection widget will not display if that is what you are expecting. You have to use the V2 version of the Google ReCAPTCHA if you want to enable the spam protection widget.
For additional assistance, please try to contact the plugin developer.
Best regards,
IsmaelHey emilconsor,
Thank you for the inquiry.
Please try to adjust the priority value of the image_size_names_choose filter to 9999.
add_action( 'after_setup_theme', 'avf_custom_image_sizes' ); function avf_custom_image_sizes() { if ( function_exists( 'add_image_size' ) ) { //Header Titelbild 1920 x 700 add_image_size( 'header-top', 1920, 700, array('center', 'top') ); add_image_size( 'header-center', 1920, 701, array('center', 'center') ); add_image_size( 'header-bottom', 1920, 702, array('center', 'bottom') ); //Trennerbild 1920 x 500 add_image_size( 'trenner-top', 1920, 500, array('center', 'top') ); add_image_size( 'trenner-center', 1920, 501, array('center', 'center') ); add_image_size( 'trenner-bottom', 1920, 502, array('center', 'bottom') ); //Bild Spalte 1/1 800 x 450 add_image_size( 'bild-content-1-1', 800, 450 ); //Bild Spalte 1/2 650 x 366 add_image_size( 'bild-content-1-2', 650, 366 ); //Newsbereich 450 x 253 add_image_size( 'bild-news', 450, 253 ); //Thumbnails für Menü 334 x 188 add_image_size( 'menu-thumbnails', 334, 188 ); } } add_filter( 'image_size_names_choose', 'avf_image_size_names_choose_mod', 9999 ); function avf_image_size_names_choose_mod( $sizes ) { return array_merge( $sizes, array( 'header-top' => __('Header Top 1920x700', 'avia_framework'), 'header-center' => __('Header Center 1920x700', 'avia_framework'), 'header-bottom' => __('Header Bottom 1920x700', 'avia_framework'), 'trenner-top' => __('Trenner Top 1920x500', 'avia_framework'), 'trenner-center' => __('Trenner Center 1920x500', 'avia_framework'), 'trenner-bottom' => __('Trenner Bottom 1920x500', 'avia_framework'), 'bild-content-1-1' => __('Bild Content 1/1 800x450', 'avia_framework'), 'bild-content-1-2' => __('Bild Content 1/2 650x366', 'avia_framework'), 'bild-news' => __('Newsbereich 450x253', 'avia_framework'), 'menu-thumbnails' => __('Menü Thumbnails 334x188', 'avia_framework') )); }Best regards,
IsmaelHi,
Thank you for the inquiry.
The phone info container is restricted in size because of this css code.
.responsive .phone-info { width: 10%; float: left; }This limits the width to only 10% of the parent container. Please try to set the width to 100%.
Best regards,
IsmaelHi,
You may need to do more optimization procedures aside from installing a cache or speed plugin, such as image compression, browser caching and resource minification. Please check the following article to you help you further with the site optimization.
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
Best regards,
IsmaelOctober 27, 2020 at 3:32 am in reply to: Color Section for Elements – Please include a Set of "Branded colors" #1255950October 27, 2020 at 3:31 am in reply to: Color Section for Elements – Please include a Set of "Branded colors" #1255949Hey cacvaquero,
Thank you for the inquiry.
The slider navigation is actually accessible using the keyboard, you can tab through them and display the next or previous slide using the enter key, but they do not show up or fades in when focused. We might have to adjust the style of the navigation so that they are always visible and set the focus style accordingly.
.avia_desktop .av_slideshow.avia-slideshow .avia-slideshow-controls a { opacity: 1; filter: alpha(opacity=100); } .avia_desktop .av_slideshow.avia-slideshow:focus, .avia-slideshow-controls a:focus { opacity: 0.5 !important; filter: alpha(opacity=100) !important; }The next and prev arrow should fade out a bit when focused.
Best regards,
IsmaelOctober 26, 2020 at 1:40 pm in reply to: WooCommerce – variation pictures of variable product not changing #1255705Hi,
Sorry for the delay. We tried to login to the site but it is temporarily unavailable — we encounter a 503 Service Unavailable error. Did you bring the site down temporarily?
To make the product variation switch work, make sure to the set the Enfold > Shop Options > Product Gallery to the second option or to the default WooCommerce 3.0 Product Gallery.
Best regards,
IsmaelHey Lin84,
Thank you for the inquiry.
The name of the blog_style should be bloglist-excerpt instead of single-big. Please replace the snippet or filter with the following code.
add_filter('avf_blog_style','avia_change_archive_blog_layout', 10, 2); function avia_change_archive_blog_layout($layout, $context){ if($context == 'archive') $layout = 'bloglist-excerpt'; return $layout; }Best regards,
IsmaelHey 7thflow,
Thank you for the inquiry.
The file that holds the sticky header script is called avia-snippet-sticky-header.js which is inside the enfold > js folder. The shrink behaviour starts around line 75.
Best regards,
IsmaelHey KeyshaunSmith,
Thank you for the inquiry.
The product gallery uploader is still available in the site when we checked. You probably disabled it accidentally from the Screen Options before.
Best regards,
IsmaelHi,
Thank you for the info.
We will forward your request to our channel for further considerations. We might add a small note directly in the element informing the users how or where they could adjust the size of the product thumbnails.
Best regards,
IsmaelHi,
Thank you for the info.
The sticky header option is disabled on mobile devices by default but we could use the following css code to enable it back.
@media only screen and (max-width: 767px) { #header { position: fixed !important; } }Best regards,
IsmaelHey holgerlietz,
Thank you for the inquiry
1.) The related posts section should display automatically when the default or classic editor is active, but not when the Advance Layout Builder (ALB) is used, which is probably why it does not show in this case. To automatically insert additional content after the default content when ALB is active, we might be able to use the avf_template_builder_content filter to render the Blog Posts shortcode.
Usage example:
2.) To remove the comment count and date, please use this css code.
.post-meta-infos .text-sep-date, .post-meta-infos .comment-container { display: none !important; }If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the inquiry.
Have you tried updating the page after enabling the option? This should rebuild the element index and include the mailchimp element in the list of enabled elements. If updating did not work, try to remove the mailchimp element from the page, update the page, add the element back, then update the page again. This should not be necessary but it usually helps to rebuild the element index.
We could also try the solution in the following thread.
Best regards,
IsmaelHi,
Thank you for the inquiry.
Looks like the Advance Layout Builder is not active for that page because the sections including the tab section are wrapped inside a single container, which should only happen when the builder is not used. Did you switch to the default editor?
Best regards,
IsmaelHi,
Thank you for following up.
We have added the code in the Enfold > General Styling > Quick CSS field, but we could also insert it in the child theme’s style.css file if you prefer. Please use the same css code in the other site and toggle or temporarily disable the Performance > File Compression settings afterwards. And purge the cache or remove the browser history prior to checking the page.
We will forward this thread and notify the team about the fix or the css modification, and hopefully it will get included in the next patch.
Best regards,
IsmaelHi,
Thank you for following up.
We can now access the dashboard properly and as a quick test, we activated the Google ReCAPTCHA V2 version from the Google Services panel, and also enabled it directly in the contact form element, but we are still not able to reproduce the issue. The spam protection widget shows up as expected and we are able to successfully send the form after bypassing the puzzle widget.
Please check the screenshot of the home page on Edge browser.
Screenshot: https://imgur.com/a/PyEH4rd
We did find an error from Google Analytics in the console but we don’t really think it has anything to do in this case.
Best regards,
IsmaelOctober 26, 2020 at 5:33 am in reply to: Special Heading only loaded when "All Elements" have to be loaded #1255608Hi,
Yes, hopefully this will initiate a rebuild of the index and include all of the shortcodes or elements that are actually added in the pages or across the site, without updating the pages manually as you did previously.
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for info. It will surely help a lot of users. Please feel free to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
We do not see any errors or warnings in the page, so it is quite difficult to know why the page breaks when the shortcode is added to it. Did you try to contact the plugin developers?
And regarding the issue with the pagination, please make sure that the version of the theme is v4.7.6.5. This contains the fix described in the following thread.
// https://kriesi.at/support/topic/gallery-pagination-only-page-1-is-visible/#post-1241975
Best regards,
IsmaelHi,
Thank you for the info.
You might be able to use the avia_masonry_entries_query filter to adjust the set query of the masonry element and include additional categories that are not selected in the editor.
Usage examples of the filter:
// https://kriesi.at/support/topic/display-pictures-by-number-order/#post-1221028
// https://kriesi.at/support/topic/out-of-stock-products-showing-up-in-search/#post-1188782
// https://kriesi.at/support/topic/show-arrows-in-easy-slider-and-full-screen-slider-but-not-dot-things/#post-1149381The selected terms or categories are defined in the tax_query.
Best regards,
IsmaelOctober 26, 2020 at 5:07 am in reply to: Adjust height of full width slider and automatically fit video to container size #1255603Hi,
We would like to set the video to always inherit the height (not size) of the container (
This will surely create black bars within the slider, or on both sides of the video because the aspect ratio of the video is 16:9, so the video is wider than it is taller. Making it overflow to the left and right means we have to distort or stretch the video because the slider container is also wider compare to its own height. Again, your best option is to set the Video Size settings to the second option so that the video overflows outside the background positioning area while maintaining its aspect ratio.
Best regards,
IsmaelHi,
Thank you for the update.
The iPad Pro device is wider and has a much bigger screen resolution compare to non-Pro tablets, so the columns will display as they do on desktop view. To make the columns stack or make them full width on this device, we have to use the following css code.
@media only screen and (max-width: 1366px) { .responsive #top .container .av-content-small, .responsive #top #wrap_all .flex_column, .responsive #top #wrap_all .av-flex-cells .no_margin { margin: 0; margin-bottom: 20px; width: 100%; } }Best regards,
IsmaelHi,
Thank you for the clarification.
We found out that the shadow or border pseudo container covers the actual content of the flipbox, preventing the links from working correctly. We could use this css code to adjust the stack order of the border container so that it is positioned behind the actual content instead of in front of it.
.avia-icongrid-borders-all li .avia-icongrid-wrapper::after, .avia-icongrid-borders-between li .avia-icongrid-wrapper::after { z-index: -1; }You may need to toggle or temporarily disable the Performance > File Compression settings after adding the code.
Best regards,
IsmaelHi,
@Vasilis: Thank you for the inquiry. Please open or create a new thread and post the necessary details in the private field so that we could check the site properly.
Best regards,
IsmaelHi,
Thank you for the info.
We tried logging in to the dashboard but the user account above seems to be incorrect. Please check the info carefully so that we could check the issue further.
Best regards,
Ismael -
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