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  • #1270181

    Hello,

    My video Background in a Colorsection on the first page is not starting after the acceptation of privacy policy (german).

    I’ve got to refresh the side, then it disappears. How can I change that behavior?

    #1270743

    Hey acardell887,

    Thank you for the inquiry.

    You have to set the Enfold > Privacy & Cookies > Cookie Handling > Default Cookie Behavior to the first or second option to allow external scripts or services such as the video background to work on page load, even without cookie consent or without the users accepting the privacy options.

    Best regards,
    Ismael

    #1272088

    Hi,

    Thank you. Problem solved.

    #1272323

    Hi,

    If you need additional help, please let us know here in the forums.

    Best regards,
    Jordan Shannon

Viewing 4 posts - 1 through 4 (of 4 total)

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