Forum Replies Created
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AuthorPosts
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April 1, 2021 at 12:08 pm in reply to: 3 sets of 1/3-columns suddenly stacked in one long column in the builder #1291750
Hey Peter,
Thank you for the inquiry.
It is possible that the layout of the row breaks because of a particular content. Did you add any custom content in the columns such as scripts or input tags? You may need to re-add the columns and move the existing content, then remove the old ones.
Best regards,
IsmaelHey split-vote,
Thank you for the inquiry.
We may need to check the page containing the div in order to provide a fix or recommend an appropriate css code, if necessary. Please post the page URL in the private field, and provide an account for the dashboard if possible.
Best regards,
IsmaelHi,
Please let me if you can think of a different workaround than [sel] since that seems to no longer be working for us, and I do need to use this word.
Does the custom shortcode that we provided above still exists in the functions.php file?
function select_shortcode() { return "select"; } add_shortcode( 'sel', 'select_shortcode' );Maybe it was removed after one of the updates?
Best regards,
IsmaelApril 1, 2021 at 8:07 am in reply to: Partner/Logo Element no Tooltip, but fixed Text under the picture #1291704Hi,
We are not certain what you mean by that. Would you mind explaining further? If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Glad it is fixed. Thanks to @Guenni007 :). Please do not hesitate to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
@tsays: The mobile menu seems to be working properly on our end. Have you tried removing the cache and/or disabling the Enfold > Performance > File Compression settings?
@xenobyte: We can reproduce the issue on your site, but we are not yet sure what is causing it and we do not see any errors in the browser console. Did you modify the header.php or the includes > helper-main-menu.php file?
Please try to install the following plugin, then set jQuery to the legacy version.
// https://wordpress.org/plugins/enable-jquery-migrate-helper/
Best regards,
IsmaelHi,
Thank you for the inquiry.
When the size of the registered thumbnail is not the same as the size of the uploaded image, WordPress automatically crops it to the specified thumbnail dimension. We could set it so that the thumbnail is not cropped, but the blog grid or the current blog layout may look different than it is now.
Best regards,
IsmaelHey ConistonCommunityCentre,
Thank you for the inquiry.
We do not see any spaces or gaps above the header or main menu on desktop view. Would you mind providing a screenshot of the issue using imgur or dropbox?
Best regards,
IsmaelHi,
Glad @Guenni007 helped! Please feel free to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelApril 1, 2021 at 5:35 am in reply to: Enfold & Woocommerce: Displaying cross-sell products on product detail page #1291670Hey sescha,
Thank you for the inquiry.
The theme is using the avia_woocommerce_output_upsells function in the enfold > config-woocommerce > config.php file to render upsells, and you should be able to use almost the same function to include cross-sell products in the product page.
The function can be found around line 1303 of the mentioned file above, and it is attached to the woocommerce_after_single_product_summary hook.
Best regards,
IsmaelApril 1, 2021 at 5:30 am in reply to: Gallery Thumbnail Layout Issue on Chromium-based browsers #1291669Hi,
Thank you for the info.
We are able to reproduce issue on Chrome Windows 10, but we are not yet sure what is causing it. Temporarily, the solution in the following thread should help.
// https://kriesi.at/support/topic/enfold-photo-gallery-thumbnail-issue/#post-1260613
Best regards,
IsmaelApril 1, 2021 at 5:15 am in reply to: Responsive Features and Edited Content Sections Only Visible To Admin #1291666Hey ddezylva,
Thank you for the inquiry.
The missing elements or content are visible on our end even when we are not logged in, and the background image is correctly removed when we resize the browser. Is this still an issue on your end? We checked the site on Firefox Dev Windows 10.
Best regards,
IsmaelHi,
Thank you for the update.
We could not find the video in any of the color sections in the front page. Where did you apply it? Please provide a direct link to a test page so that we could check it.
Best regards,
IsmaelHi,
Thank you for the info.
The videos do not play automatically because the Privacy & Cookies > Cookie Handling > Default Cookie Behavior is set to the 4th option, which requires the users to manually opt in to external services including videos. You may have to set it to the first or second option if you want the videos to play automatically on page load.
Best regards,
IsmaelHi,
Thank you for the info.
We could use nth-child selectors to apply a different background for each slider item.
.avia-content-slider-inner .slide-entry-wrap:nth-child(1) { background: red; } .avia-content-slider-inner .slide-entry-wrap:nth-child(2) { background: orange; } .avia-content-slider-inner .slide-entry-wrap:nth-child(3) { background: blue; }// https://www.w3schools.com/cssref/sel_nth-child.asp
And if you want to apply this to a specific content slider element only, you have to give the element a unique class name or ID.
// https://kriesi.at/documentation/enfold/add-custom-css/
Best regards,
IsmaelHi,
Thank you for the update.
What is the login URL? We tried the default login URL and direct access to the dashboard, but it returned 404. Please post the login URL in the private field and the link to the test page with the masonry gallery.
Best regards,
IsmaelHi,
Thank you for the inquiry.
We tried logging in using the credentials above but they do not work. Please check the info carefully. For the meantime, please try to disable the Enfold > Performance > File Compression settings temporarily, then update the font selection or upload the custom font again. Let us know if that helps.
Best regards,
IsmaelHi,
Thank you for the update.
You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the latest css code that we provided above. Let us know if that helps.
Best regards,
IsmaelApril 1, 2021 at 4:31 am in reply to: After updating the ENFOLD theme a strange "white padding" appears in sections #1291657Hi,
Awesome! Glad to know that it is fixed. Please do not hesitate to open a new thread should you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Sorry for the late response, have been away for some days. Would you mind posting the login details again so that we could check this? The filter that we are referring to, if it is available, should be inside the function that the plugin is using to the output or render the content.
Have you tried using the new Custom Elements option from the theme? It should give you more flexibility with the button content and allow you to create custom dynamic elements, which can be modified globally.
// https://kriesi.at/documentation/enfold/custom-element-templates/
Best regards,
IsmaelApril 1, 2021 at 4:23 am in reply to: Multilanguage second DSGVO checkbox-text for contactform #1291655Hey phil-0071,
Thank you for the inquiry.
You should be able to add something like this in the functions.php file to change the text of the checkbox for another language.
add_action('after_setup_theme', function() { remove_filter( 'avf_sc_contact_form_elements', array( 'av_privacy_class', 'av_privacy_contactform_checkbox'), 10, 2 ); add_filter( 'avf_sc_contact_form_elements', 'av_privacy_contactform_checkbox_mod', 10, 2 ); }, 10); function av_privacy_contactform_checkbox_mod($fields, $atts) { $content = avia_get_option('privacy_message_contact'); if(pll_current_language("locale") == "en_GB") { $content = "CUSTOM TEXT FOR ANOTHER LANGUAGE en_GB"; } if( empty( $content ) ) { $content = av_privacy_class::get_default_privacy_message(); } $fields['av_privacy_agreement'] = array( 'label' => $content, 'type' => 'checkbox', 'options' => '', 'check' => 'is_empty', 'width' => '', 'av_uid' => '', 'class' => 'av_form_privacy_check av_contact_privacy_check', ); return $fields ; }This line of code adjusts the content when the active or current language has the locale en_GB.
if(pll_current_language("locale") == "en_GB") { $content = "CUSTOM TEXT FOR ANOTHER LANGUAGE"; }Adjust it as necessary.
Best regards,
IsmaelHi,
Sorry for the delay. You can use the filter that we provided in the following thread to adjust the order of the posts or events based on their start date.
// https://kriesi.at/support/topic/enfold-masonry-sort-by-date-in-the-events-calendar/#post-1280546
Just replace the avia_masonry_entries_query with avia_blog_post_query , and remove the conditional tag is_page.
Best regards,
IsmaelHey jomo5280,
Thank you for the inquiry.
We provided a modified version of the js > avia-snippet-megamenu.js in the following thread to activate the dropdown menu on tab focus. Please check the link below.
Best regards,
IsmaelHi,
Thank you for the update.
The layout builder breaks when the scripts are added because of the script tag itself, or the input fields inside if there are any. You may need to refrain from adding or embedding the script directly in the builder and create a custom shortcode for it instead.
// https://codex.wordpress.org/Shortcode_API
Related thread: https://kriesi.at/support/topic/shopify-buy-now-button-javascript-code-integration-problem/#post-1277117
Best regards,
IsmaelHey Jos,
Thank you for the inquiry.
The following css code should help adjust the header width so that it aligns properly with the wrapper.
.responsive.html_boxed.html_header_sticky #header { width: calc(1100px - 1px) !important; max-width: calc(90% - 1px) !important; }Please disable the Enfold > Performance > File Compression settings temporarily after adding the css code.
Best regards,
IsmaelApril 1, 2021 at 3:26 am in reply to: How to get a Vimeo video with poster image to open in same window or lightbox #1291639Hey Annemarie,
Thank you for the inquiry.
You can use an Image element and apply the video URL as the link of the image. The theme then will automatically detect the link and open the video inside a lightbox. Make sure that the Enfold > Theme Options > Lightbox Modal Window option is enabled.
Best regards,
IsmaelHi,
Thank you for the update.
The css code no longer exists in the Quick CSS field, so we added it again. We also disabled the Performance > File Compression settings temporarily. Please do not forget to delete or purge the cache before checking the page.
Best regards,
IsmaelHi,
Thank you for the info.
It is not working properly because the font is being loaded via http instead of https, so the content or the font file gets blocked by the browser. Please try to remove the custom font, purge the cache, then upload it again in the font manager.
This is the error.
Blocked loading mixed active content “http://site.eu/wp-content/uploads/avia_fonts/type_fonts/oranienbaum/oranienbaum-regular.ttf” downloadable font: failed to start download (font-family: "oranienbaum" style:normal weight:400 stretch:100 src index:0): content blocked source: http://site.eu/wp-content/uploads/avia_fonts/type_fonts/oranienbaum/oranienbaum-regular.ttfBest regards,
IsmaelHi,
You can use the default Tag Cloud widget or select from any widgets in the list below.
// https://wordpress.org/plugins/tag-list-widget/
// https://wordpress.org/plugins/cool-tag-cloud/
// https://wordpress.org/plugins/ultimate-tag-cloud-widget/Best regards,
IsmaelApril 1, 2021 at 2:55 am in reply to: ACF group is visible in Masonry element (should not be visible) #1291632Hi,
Sorry for the delay. Would you mind posting the FTP details so that we could check the issue the properly? For the meantime, please use this css code to hide the acf-field-group items in the masonry element.
.type-acf-field-group { display: none !important; }Best regards,
Ismael -
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