Hi,

Yes, we understand. And as we explained it looks like it’s not working correctly because there is an extra space below the header, which looks like an actual part of the header but is actually a space created because the main container has a top padding. The header is only 44px in height and the code above should adjust the top padding of the main container so that it is not twice as tall as the header.

Best regards,
Ismael

Hi,

Thank you for info.

Glad to know that you have found the issue. The code above initializes the theme’s implementation of the YT.Player API, which is probably conflicting with the AblePlayer’s youtube player implementation. By commenting it out, any element using the Youtube player such as the video and slider elements will not work properly.

Best regards,
Ismael

Hi,

Thank you for the info.

Why do you add the whole iframe tag in the video field? It works fine when we remove the iframe tag from the Content > Select Slide Content > Choose Video field and use the actual Youtube URL instead. (see private field)

Best regards,
Ismael

Hey Thilakzan,

Thank you for the inquiry.

By default, the Advance Layout Builder (ALB) is disabled for the base shop page, but as described in the documentation, we could use the following snippet in the functions.php file to enable it.

add_theme_support( 'avia_custom_shop_page' );

However, please note that some features or options in the shop page may not work properly when this is enabled.

Best regards,
Ismael

Hi,

Thank you for the clarification.

The whole image is not visible because its aspect ratio is different compare to the device or the screen. We can set the background image to be fully visible within the section but the it will get distorted, or there will be white spaces or gaps around the background image or within the content section.

You may need to add another version of the content section, toggle its visibility so that it only displays on mobile view and use an image that is actually resized for mobile view.

Best regards,
Ismael

Hey zerodotnine,

Thank you for the inquiry.

When we checked the page, the slide duration only starts once the page preloader is finished, and the interval between each slide including the first is consistent, 5 seconds.

Best regards,
Ismael

Hi,

Thank you for the info.

This is how we see the script in the document.

(function($) {
            (function($) {
                if(window.innerWidth >= 989) return;
                $(".av_searchform_wrapper").find("#s").attr("placeholder", "Search");
            })(jQuery);

As you may noticed, the symbols are encoded or in their html entity form. This may be due to the wp_add_inline_script function. Please post the login details in the private field so that we could test it.

Best regards,
Ismael

Hi,

It was probably an issue with the jQuery scripts and setting the library version to the old or the legacy version prevent the script errors from occurring. Please keep the jQuery migrate settings for now.

Have a nice day. :)

Best regards,
Ismael

Hey grwebs,

Thank you for the inquiry.

When i did this – I put the first half at the beginning of the shortcode block and the last part at the end of the whole block it did not stick nor work.

Are you trying to hide the content of the advance layout builder? Did you separate the opening and closing shortcode tag in a separate code block element? That will probably not work. You may need to use multiple shortcodes in order to hide certain parts of the page and if you are using the advance layout builder, you may only be able to use their shortcodes on elements with text editors such as the code or text block element.

Best regards,
Ismael

Hi,

Sorry for the delay. The grid in the archive page is currently using the portfolio thumbnail and by default, the crop option for this thumbnail is enabled, so images may get cut off if the original image does not have the same aspect ratio as the thumbnail. If you want to prevent this from happening, you have to disable the crop option for the portfolio thumbnail. To do that, we have to add this snippet in the functions.php file.

function ava_enfold_image_sizes() {
  remove_image_size('portfolio'); 
  add_image_size('portfolio', 495, 400, false );
}
add_action('init', 'ava_enfold_image_sizes');

After adding the snippet, try to refresh the page, then upload the images again or regenerate the thumbnails using the following plugin.

// https://wordpress.org/plugins/regenerate-thumbnails/

Best regards,
Ismael

Hi,

@Pas70: The site is currently using an older version of the theme, 4.7.2. You have to upgrade to version 4.7.6.4, then add the following snippet in the functions.php file to force the masonry items to reposition while the images are still loading.

@ancrerouge: Please refrain from posting any confidential info on a thread that you did not create yourself, because it is going to be visible to the post creator. To continue, please create your own thread and post the site details there instead.

// https://kriesi.at/support/forum/enfold/#new-post

Best regards,
Ismael

Hi,

You have to install another plugin in order to properly integrate Woocommerce with Polylang, and make the translations work. Please check the following link for more info about the integration.

// https://polylang.pro/downloads/polylang-for-woocommerce/

For further assistance with the integration, please contact the plugin authors or their support team.

Best regards,
Ismael

Hey therapiezentrumkahlgrund,

Thank you for the inquiry.

1.) Are you referring to the categories of the default posts? This should be possible using the post_type_link and post_link filter.

// https://kellenmace.com/remove-custom-post-type-slug-from-permalinks/
// https://developer.wordpress.org/reference/hooks/post_type_link/
// https://kriesi.at/support/topic/masonry-gallery-order-and-sizing/#post-741588
// https://kriesi.at/support/topic/portfolio-categories-into-url-permalink/#post-735882

2.) You have to modify the order of the menu items in the Appearance > Menus panel.

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thanks!

Best regards,
Ismael

Hey RMcKee,

Thank you for the inquiry.

The following script should activate the Radiographic Systems category sort item on page load. Please add the snippet in the functions.php file

// activate a specific category sort item
function ava_activate_sort_button() {
    if ( wp_script_is( 'avia-default', 'registered' ) ) {
        wp_add_inline_script( 'avia-default', '(function($) {
				$(document).ready( function() {
					$(".radiographic-systems_sort_button").trigger("click");
				});
			})(jQuery);
	');
    }
 }
 add_action( 'wp_enqueue_scripts', 'ava_activate_sort_button', 9999);

Best regards,
Ismael

Hi,

Glad to know that the initial fix is working. Could you provide a screenshot of the 3rd issue? Are you saying that the mobile menu container moves up when you swipe the screen up exposing the content in the bottom part? If that is the case, then this script might help.

// prevent mobile menu swipe
function ava_script_mobile_menu_swipe() {
    if ( wp_script_is( 'avia-default', 'registered' ) ) {
        wp_add_inline_script( 'avia-default', '
			(function($) {
				$('#av-burger-menu-ul').bind('touchstart touchend touchup', function(event) {
    event.stopPropagation();
});
			})(jQuery);
	');
    }
 }
 add_action( 'wp_enqueue_scripts', 'ava_script_mobile_menu_swipe', 9999);

Best regards,
Ismael