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Viewing 30 posts - 14,101 through 14,130 (of 66,839 total)
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  • in reply to: Woocommerce: Double cart content and totals #1302309

    Hi,

    Thank you for the info.

    We tried to login using the account above but it seems to be invalid. Please check the info carefully or provide another login account. For the meantime, please try to disable the plugins temporarily, see if it changes anything in the cart or checkout view.

    Best regards,
    Ismael

    in reply to: Enfold & CLS issue on main Div #1302302

    Hi,

    Thank you for the update.

    Based on our initial test, as you can see in the screenshot above, the site scored poorly on mobile, so we just thought that you should focus on optimizing the site first instead of focusing on the CLS score. We did not mean that you should ignore CLS completely. We did not check or test it on gtmetrix though. And yes, unfortunately, we are not yet sure what is causing the layout shifts in the front page aside from the image animations on every section. We will keep the thread open.

    Best regards,
    Ismael

    in reply to: Background Video fullscreen #1302300

    Hi,

    Yeah, that is odd. I cannot figure out why the video resizes that way, but we may be able to remove the gray border by using this css code. Please note that this will decrease the height of the color section a bit.

    @media only screen and (max-width: 1024px) {
        .avia-builder-el-0.av-minimum-height-100 .container {
            height: calc(100vh - 170px) !important;
        }
    }
    

    You may want to apply a unique section ID or class name to the color section and use that instead of the generic selector above.

    Best regards,
    Ismael

    in reply to: Webfont installieren #1302293

    Hi,

    Thank you for following up.

    For more info about adding a new font in the theme, please check the following documentation.

    // https://kriesi.at/documentation/enfold/typography/#how-to-add-google-fonts-using-css

    And in order to properly upload a custom font, please check this section.

    // https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts

    You can also use the avf_google_heading_font filter to include a new item in the font selection. Usage examples can be found in the following threads.

    // https://kriesi.at/support/topic/google-fonts-not-appearing-in-safari/
    // https://kriesi.at/support/topic/unable-to-upload-google-font-into-enfold/#post-1138540
    // https://kriesi.at/support/topic/font-weight-issues/#post-1298391

    Best regards,
    Ismael

    Hi,

    Thank you for following up. :)

    Try to replace the window.location.href with the window.open function. Please look for this line..

    window.location.href = external_link;
    

    .. and replace it with:

    window.open( external_link, '_blank' );
    

    For more options, please check this link.

    // https://developer.mozilla.org/en-US/docs/Web/API/Window/open

    Best regards,
    Ismael

    in reply to: CPT UI + ACF with your theme #1302289

    Hi,

    The following folder structure is actually not valid…

    publication_post/loop-index.php
    

    .. unless you have modified the the single-publication_post.php file, and change this code.

     get_template_part( 'includes/loop', 'index' );
    

    This tells WP to get a template inside the includes folder with the name loop-index.

    But using a conditional function as we suggested above should be enough in this case.

    Best regards,
    Ismael

    in reply to: FAQ Accordion keeps randomly jumping on page #1302286

    Hi,


    @volmering
    : Would you mind providing a link to the page with the accordion element? We check the toggles and accordion demo on Chrome but we are not able to reproduce the issue.

    // https://kriesi.at/themes/enfold/shortcodes/toggles-accordions/#toggle-id-3

    Best regards,
    Ismael

    in reply to: Enfold latest portfolio widget publish time #1302285

    Hi,

    Thank you for following up.

    We added the orderby parameter in the new query.

     
    				$this->avia_new_query = array(	"orderby" => "modified", "posts_per_page"=>$count, 
    					'date_query' => array(
    						'column' => 'post_modified',
    					),'tax_query' => array(
    						array( 'taxonomy' => $this->avia_term,
    							'field' => 'id',
    							'terms' => explode(',', $cat),
    							'operator' => 'IN')
    					));
    

    We tested and confirmed that it is working by editing the REMOVALISTS RED HILL SOUTH portfolio item. We also deactivated the cache plugin and the file compression settings temporarily. Please enable them back after checking the widget.

    Best regards,
    Ismael

    in reply to: Accordion title change when active #1302284

    Hi,


    @volmering
    : Where can we see the issue? Please post the site or page URL in the private field.

    Best regards,
    Ismael

    Hi,

    Thank you for that info. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,


    @sldeutsch
    : Did you add this hook in the functions.php file?

    add_action( 'init', array( $this, 'force_settings'), 10, 0 );
    

    Make sure to purge the cache after adding the code. If it is still not working, please open another thread and post the details in the private field.

    Best regards,
    Ismael

    in reply to: Menu Items – Add more room? #1302279

    Hi,

    Sorry for the delay. You can replace the css code with this one to make sure that only the first level of the menu list is affected.

    #top #header .av-main-nav > li:nth-child(4) {
        margin-right: calc(100% - 500px);
    }
    

    We just added the greater-than symbol before the li:nth-child(4).

    Best regards,
    Ismael

    in reply to: Breadcrumb issue #1302277

    Hi,

    Alright. You can also add the filter that they provided in the link to remove the breadcrumb entry from the schema.

    /********* DO NOT COPY THE PARTS ABOVE THIS LINE *********/
    
    /* Remove Yoast breadcrumb from static blog page
     * Credit: Yoast team
     * Last Tested: May 12, 2021 using Yoast SEO 16.2 on WordPress 5.7.1
     */
    
    add_filter( 'wpseo_schema_webpage', 'remove_breadcrumb_schema_ref', 10, 1);
    function remove_breadcrumb_schema_ref( $piece ){
    	if ( !is_front_page() && is_home() ) {
    		unset( $piece['breadcrumb'] );
    		return $piece;
    	}
    	else return $piece;
    }
    
    add_filter( 'wpseo_schema_graph_pieces', 'remove_breadcrumbs_from_schema', 11, 2 );
    function remove_breadcrumbs_from_schema( $pieces, $context ) {
    	if ( !is_front_page() && is_home() ) {
    		return \array_filter( $pieces, function( $piece ) {
    			return ! $piece instanceof \Yoast\WP\SEO\Generators\Schema\Breadcrumb;
    		} );
    	}
    	else return $pieces;
    }
    

    Please feel free to open another thread if this continues to be an issue. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Links to Tab Sections do not work when on active page #1301988

    Hi,

    We are getting an error around this line.

    tab = $('.av-section-tab-title[href='+ hash +']');
    

    This is the error.

    Uncaught Error: Syntax error, unrecognized expression: .av-section-tab-title[href=]
    

    Try to replace the line with:

    tab = $('.av-section-tab-title[href="'+ hash +'"]');
    

    Best regards,
    Ismael

    in reply to: Volle Breite Untermenü | submenu #1301984

    Hi,


    @andreas_anselm
    : This is not possible out of the box and requires modification that is beyond the scope of support. You can try the solution that another user provided in the following link but we cannot guarantee that it will work.

    // https://kriesi.at/support/topic/make-fullwidth-submenu-element-stick-to-top-on-mobile-tablets/#post-1294584

    For more inquiries, please feel free to open another thread.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Can we access the dashboard? Please try to temporarily disable the Performance > File Compression settings and purge the cache. The scripts are compressed, so it is possible that the changes that we made to the file are not yet included.

    Best regards,
    Ismael

    in reply to: Display tags in the footer of a blog article #1301980

    Hi,

    Thank you for the update.

    Have you tried using the get_the_tags function as suggested above? If you want to place it below the article, you may need to modify the single.php or the includes > loop-index.php template. This code inside the loop-index.php file outputs the post content.

     if ( ! in_array( $blog_style, array( 'bloglist-simple', 'bloglist-compact', 'bloglist-excerpt' ) ) ) 
    			{
                    echo $content_output;
                }
    

    To show the tags, you can use this code.

    $post_tags = get_the_tags();
    if ( ! empty( $post_tags ) ) {
        echo '<ul class="av-post-tags">';
        foreach( $post_tags as $post_tag ) {
            echo '<li><a href="' . get_tag_link( $post_tag ) . '">' . $post_tag->name . '</a></li>';
        }
        echo '</ul>';
    }
    

    Best regards,
    Ismael

    in reply to: CPT UI + ACF with your theme #1301906

    Hi,

    You can check for the current post type or you can wrap the code inside a conditional tag. Example.

    if(get_post_type() == "publication_post") {
        $publi_revue = get_field( "publi_revue" );
        echo '<div class="av-publi-revue">' . $publi_revue . '</div>';
    }

    If you want to create a dedicated template file for the post type, please check the documentation

    // https://developer.wordpress.org/themes/template-files-section/custom-post-type-template-files/

    TL;DR You will have to create a file called single-publication_post.php.

    Best regards,
    Ismael

    in reply to: Enfold & CLS issue on main Div #1301903

    Hey Josh,

    Thank you for the inquiry.

    Layout shifts are usually caused by scripts that dynamically adds content or other elements in the page, and animations that causes existing containers to move. Removing those scripts or decreasing their occurrence should improve the CLS score.

    We ran a test using page speed insights tool and it returned very low scores on a lot of criteria, but found a lot of opportunities for optimization. CLS at this moment, should be the least of your concern.

    Screenshot: https://imgur.com/m4CCvjN

    For more info about site or WordPress optimization, please check the following articles.

    // https://gtmetrix.com/wordpress-optimization-guide.html
    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow

    Best regards,
    Ismael

    Hi,

    We tried to import the file that you mentioned above but the process fails. Unfortunately, we will not be able to tell what is actually wrong with the import file. You may understand if you check the content of actual text or import file below. (see private field)

    Do you have an actual site backup or a restore point? Please do not rely on the import file and make sure to always create a full site and database backup. You may need to manually reconfigure some of the options that are missing in the current installation, or if possible, restore the site to a previous point.

    You can also get a copy of the theme options directly from the database. Look for the avia_options_enfold_child or avia_options_enfold entry inside the _options table.

    Best regards,
    Ismael

    in reply to: Enfold theme & Memberpress #1301889

    Hi,

    We checked the page below (see private field) and surprisingly, the more tag seems to be working as expected — the content after the more tag is hidden. Not really sure what changed in the builder, but more tag is not supposed to function here correctly. We checked the site on incognito mode to make sure that we are not logged in.

    Screenshot: https://imgur.com/z5kMbFu

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Is it working correctly when litespeed’s css and js compression are disabled? We found a few script errors in the console, but we cannot exactly point out where they are coming from because the scripts are compressed and minified.

    Can we deactivate the cache and minification plugin temporarily? Is there a staging or development version of the site?

    Best regards,
    Ismael

    Hey ivpeve,

    Thank you for the inquiry.

    You may need to modify the includes > loop-page.php for pages or the loop-index.php file for posts. You can also use template hooks such as ava_after_main_title or the ava_after_content.

    Best regards,
    Ismael

    in reply to: Enfold Instagram Widget Error #1301883

    Hi,

    @tyger-tyger: What do you mean? The Instagram widget should work fine as long as Smash Balloon Social Photo Feed plugin is enabled.

    // https://wordpress.org/plugins/instagram-feed/

    Please check the documentation for more info. https://kriesi.at/documentation/enfold/instagram/

    If you have any questions, please feel free to open another thread. We will close this one for now.

    Best regards,
    Ismael

    Hey sandreucci,

    Thank you for the inquiry.

    The compressed and minified scripts and stylesheets produced by siteground-optimizer is probably doing more harm than good. You might want to disable the plugin’s compression settings and use other minification plugins such as Autoptimize. Make sure to set the Enfold > Performance > Disabling of template builder elements settings to Load only used elements to decrease the resource that the server has to load and improve the overall page performance.

    Screenshot: https://imgur.com/WzwxywO

    Best regards,
    Ismael

    in reply to: Portefolio items are with odd behaviour #1301877

    Hi,

    Thank you for the update.

    Have you tried manually adding excerpts to posts that were created with the advance layout builder? If you cannot find the Excerpt field or box, edit one the ALB posts and enable the Excerpt field from the Screen Options. You can then manually add the excerpt instead of showing the content of the ALB.

    We can remove the whitespace and linebreaks with a script but we may get unexpected results such as a missing space between the headline and the actual content.

    ARTIKELServitization er en strategi, og en strategi…
    

    Best regards,
    Ismael

    in reply to: Heigh and Scroll Down in Tab Section #1301873

    Hi,

    Thank you for following up.

    You should add the css code in the Quick CSS field, not in the tab section section’s custom css class name or ID field. We moved the code from those fields to the Quick CSS field and adjusted the maximum height. We also applied a unique ID (individualisierung-custom-table) to the tab section element.

    This is the css code.

    #top #individualisierung-custom-table .avia-table.avia-builder-el-first {
      margin-top: 50px;
      margin-bottom: 50px;
    }
    
    #top #individualisierung-custom-table.tabcontainer {
      max-height: 500px;
    }
    
    #top #individualisierung-custom-table .avia-table.avia-builder-el-first {
      margin-top: 30px;
    }
    

    Best regards,
    Ismael

    in reply to: History Slider Not Working Correctly In Chrome #1301872

    Hi,

    Thank you for the update.

    For some reason, the fade in animation of the other milestones is not kicking in. To fix the issue temporarily, we used this css code in the Quick CSS field.

    .avia_start_animation .av-milestone.av-animated-generic {
        opacity: 1;
    }
    

    Best regards,
    Ismael

    in reply to: Mobile Burger menu not working #1301871

    Hi,

    Thank you for the update.

    We found a few jQuery errors when we checked the site on Safari, but we are not yet sure which function is actually generating the issue because the scripts are compressed and minified.

    ReferenceError: Can’t find variable: jQuery
    Global Code — emr.ie:609
    Global Code — autoptimize_dc8f31add0442e7de20fe1cad99ab602.js:23:575

    Did you load jQuery to load in the footer? Please try to temporarily disable the File Compression settings.

    Best regards,
    Ismael

    in reply to: Background Video fullscreen #1301870

    Hey dondela,

    Thank you for the inquiry.

    Looks like you have already found the Video Display settings. If not, edit the video slide, then go to the Styling panel and set the Video Display to the second option.

    Best regards,
    Ismael

Viewing 30 posts - 14,101 through 14,130 (of 66,839 total)