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Hey Asterios,
Thank you for the inquiry.
Did you enable the updated calendar designs? The single event page looks broken when this option is enabled because the default-template.php file from the theme is not loaded. You have to use this snippet in the functions.php file to make sure that the required template file is used.
// register default v2 templates if( ! function_exists( 'avia_events_template_paths_v2' ) ) { add_filter( 'tribe_template_file', 'avia_events_template_paths_v2', 10, 2 ); function avia_events_template_paths_v2( $found_file, $name ) { if( $name[0] == "default-template" && is_single() ) { $file = AVIA_EVENT_PATH . "views/" . $name[0] . '.php'; } return $found_file; } }
Best regards,
IsmaelHey RMConnection,
Thank you for the inquiry.
Have you tried setting the Enfold > Shop Options > Product gallery to use the Woocommerce 3.0 Product Gallery instead of the default one? Variation switching is not compatible with the theme’s default gallery, so you have to switch to the shop plugin’s actual product gallery.
Best regards,
IsmaelHey jannnnnneke,
Thank you for the inquiry.
The submenu item is not accessible because the header_meta container where the top menu resides is under the header_main container — the header_main is the logo and main menu container. We could adjust the stack order or the z-index property of the header_meta so that it is positioned above the header_main container but this will cause the header_meta container to cover the logo, which is supposed to overlap or overflow on both containers.
#header_meta { position: relative; z-index: 50; }
Another solution is to adjust the width of the top bar, but it does not look as good as the current design.
#header_meta { position: relative; z-index: 50; width: 80%; float: right; }
Best regards,
IsmaelHey gcibura1,
Thank you for the inquiry.
1.) Have you tried applying an alt text to the images in the Media > Library panel?
2.) Where can we see this issue? Please provide a link to the page where the stuttering occurs so that we could check it.
3.) How did you add a table to the product page? The theme does not create or add any table elements in the product templates, so it is probably from a plugin or a custom modification to the templates. Again, providing a link to the actual page should help.
Best regards,
IsmaelFebruary 1, 2021 at 5:26 am in reply to: Play YouTube video within page by clicking static image #1276685Hey CharlieTh,
Thank you for the inquiry.
The Video element in the builder has an option where you can set the video to only load after a user interaction — meaning user has to click on the preview image first before the actual video will load.
Please add a Video element, apply a preview or fallback image to it and in the Advanced > Privacy Settingspanel, set the Lazy Load videos settings to the second option (Wait for user interaction to load the video).
Best regards,
IsmaelFebruary 1, 2021 at 5:19 am in reply to: enfold masonry sort by date in the events calendar #1276681Hey ariane1001,
Sorry for the delay. Try to adjust the $eventquery so that the items are sorted by events date, so..
$eventquery = array(‘paged’=> false, ‘eventDisplay’ => ‘list’);
.. should be adjusted to.
$eventquery = array(‘paged’=> false, 'orderby'= => 'event_date', 'order' => 'ASC',);
Best regards,
IsmaelFebruary 1, 2021 at 5:10 am in reply to: ‘social profiles – zusätzliche Icons hinzufügen’ – mehrere icons- wie möglich #1276680Hi,
Thank you for the inquiry.
Do you have an svg file of the mewe icon? You should be able to upload it to fontello to create a custom icon font and upload it to the theme’s icon font manager. You can then follow the instructions above on how to assign a custom icon font to a social icon.
Best regards,
IsmaelHi,
Thank you for the info.
In the functions.php file, we just replaced the “ava_main_header” with the “ava_after_main_menu” hook to move the widget inside the proper container after the main menu. Please purge the cache or do a hard refresh before checking the page.
Best regards,
IsmaelHi,
You are very welcome! Glad we could help.
Yes, we removed the previous ava_remove_custom_slug and added it again along with the ava_add_cpt_post_names_to_main_query and avf_portfolio_cpt_args_mod functions. To avoid further confusion, you can copy the final code here.
// https://kriesi.at/support/topic/enfold-remove-portfolio-item-from-the-url/#post-1275954
Thank you for your patience.
Best regards,
IsmaelHi,
As we mentioned above, fixed elements or backgrounds are not fully supported on iOS devices and some mobile browsers. You may need to consider setting it to scroll on mobile view.
Unfortunately, we cannot do anything about it because fixed elements are not yet fully supported on those devices.
// https://caniuse.com/background-attachment
// https://stackoverflow.com/questions/21476380/background-size-on-iosBest regards,
IsmaelFebruary 1, 2021 at 4:26 am in reply to: Paralax option blows picture up while extremely wide pic doesn't fill whole wndw #1276669Hi,
Thank you for the inquiry.
Have you tried adjusting the position of the background image to center center? It is currently set to center right, so the right portion of the background image displays on smaller screens instead of the center. You probably wanted the 3 children to be visible on mobile view.
Best regards,
IsmaelHi,
Alright. You have to modify the enfold\config-woocommerce\config.php file and this code around line 1289.
$output .= " <h3>".(__('Related Products', 'avia_framework'))."</h3> ";
Another plugin that might be of use is the following.
// https://wordpress.org/plugins/say-what/
Best regards,
IsmaelFebruary 1, 2021 at 3:59 am in reply to: How to avoid feature image cropping in a masonry line of blog posts? #1276653Hi,
1:1 into a 1:1.5 without cropping,
We are thinking more of a 1:1.1 or just a bit tad taller than wider for a 3 column Masonry. Please feel free to open a new thread should you need anything else. We will close this one for now.
Thank you for your patience.
Best regards,
IsmaelHi,
Awesome! Glad to know. Please do not hesitate to open a new thread if you need anything else.
Have a nice day.
Best regards,
IsmaelFebruary 1, 2021 at 3:50 am in reply to: Woocommerce Product image in Avia Builder using wooswatches #1276644Hi,
What do you mean by numbering? Could you provide a link to the product page with the gallery so that we could check it? Unfortunately, there is no plan on integrating this feature in the theme anytime soon, so you will have to continue using the code above for the moment.
Best regards,
IsmaelJanuary 29, 2021 at 3:44 pm in reply to: Adding button to mute/unmute audio on fullscreen background video #1276332Hi,
Thank you for that info.
Do you see that error when the Performance > File Compression settings are disabled? Based on the stack trace, the scripts are compressed, so we are not really sure where the error actually occurred or started. But it looks like it has something to do with the _html5_play function in the enfold\config-templatebuilder\avia-shortcodes\slideshow\slideshow-video.js file.
Best regards,
IsmaelJanuary 29, 2021 at 3:39 pm in reply to: Accordion Element – set "Initial Open" depending on screen size #1276327Hi,
You are very welcome! Glad it is working.
To prevent the script from executing on other pages, please look for this line in the script above.
if(window.innerWidth > 769) return;
Below that, add this code.
var terminvereinbarung= document.querySelector(".page-id-3779"); if(!terminvereinbarung) return;
Best regards,
IsmaelHi,
We tested the video on IE 11/10 for quite a while but we always get stuck in this error.
Screenshot: https://imgur.com/xXqUPhW
Do you see that error on Safari browser?
The slider does not reset because this line (297) in the slideshow-video.js file never gets executed.
_self.$option_container.trigger(command);
Or the onStateChange event never gets called.
Best regards,
IsmaelHi,
Thank you for the info.
The code that we recommended above is nowhere to be found in the functions.php file, so we added it. You may need to use a child theme in order to preserve this modification. (see private field)
Best regards,
IsmaelHi,
Thank you for the info.
Are you sure that you have copied all of the css code from the documentation? Some of the styles are missing like the css that is supposed to be applied to the widget.
Try to remove the previous css code and replace it with this one.
// https://pastebin.com/vwtMD5zk
Please do not forget to purge the cache and temporarily disable the Performance > File Compression settings.
Or post the login details in the private field so that we could take a look in the dashboard.
Best regards,
IsmaelHi,
Thank you for the update.
Have you tried inspecting the demo directly in the browser to see the size of the images used in the pages? For example, in the front page of the demo, these are the images used.
// https://kriesi.at/themes/enfold-restaurant/wp-content/uploads/sites/39/2014/07/pasta.jpg
// https://kriesi.at/themes/enfold-restaurant/wp-content/uploads/sites/39/2014/07/pizza-710×375.jpg
// https://kriesi.at/themes/enfold-restaurant/wp-content/uploads/sites/39/2014/07/burger-845×684.jpg
// https://kriesi.at/themes/enfold-restaurant/wp-content/uploads/sites/39/2014/07/kitchen_chef_edit.jpgThis might help. https://developers.google.com/web/tools/chrome-devtools/open
A specific thumbnail is usually assigned to a specific element in the builder such as the masonry thumbnail for the Masonry element, or the portfolio thumbnail for the Portfolio Grid but there is also an option called Preview Image Sizes in the elements’ Styling tab where you could select the size of the images manually if you prefer to use a different one.
Best regards,
IsmaelHi,
For some reason we cannot connect to the server using the account above. Are you blocking certain countries? Please make sure that connections coming from these countries are allowed.
Thank you for your patience.
Best regards,
IsmaelJanuary 29, 2021 at 5:29 am in reply to: Accordion Element – set "Initial Open" depending on screen size #1276236Hi,
Thank you for the info.
We just noticed that all toggler are opened on page load, so we adjusted the script in the functions.php file a bit to loop through all togglers and close all of them on mobile view. This is the final code.
/*------------------------------------------------------------- // Close open accordion toggles on mobile devices //------------------------------------------------------------*/ add_action('wp_footer', function() { ?> <script> document.addEventListener("DOMContentLoaded", function() { if(window.innerWidth > 769) return; setTimeout(function() { var actives = document.getElementsByClassName("toggler"); Array.prototype.forEach.call(actives, el => { el.dispatchEvent(new Event('click')); el.classList.remove("activeTitle"); }); }, 500); }); </script> <?php }, 9999);
Best regards,
IsmaelHi,
Thank you for the update.
If you want to adjust the dimensions or cropping options of the existing thumbnails, try to use the following plugin.
// https://wordpress.org/plugins/simple-image-sizes/
After the thumbnail adjustment, please do not forget to regenerate the images or upload them again.
Best regards,
IsmaelHi,
On which device are you testing it? As we mentioned above, fixed elements or backgrounds are not fully supported on iOS devices and some mobile browsers. You may need to consider setting it to scroll on mobile view.
Best regards,
IsmaelHi,
Thank you for the update.
The easiest solution that we can think of is to resize the original image so that its aspect ratio is the same as the aspect ratio of entry_with_sidebar thumbnail before uploading it. Unfortunately, we cannot change the size of the designated thumbnail for a single post.
Best regards,
IsmaelHi,
You have to remove the previous snippet that we provided and use the recent one above because that is the complete code. After adding the code, make sure that the Portfolio Item Slug is set to a slash (“/”) and make sure to flush or save the permalink settings. After that, refresh the page, go to the Portfolio panel, and view one of the portfolio items. The post type slug should be removed from the URL.
Would you mind if we access the dashboard and the file server? Please post the WP and FTP login details in the private field so that we could test the modification.
Thank you for your patience.
Best regards,
IsmaelJanuary 29, 2021 at 4:56 am in reply to: How to avoid feature image cropping in a masonry line of blog posts? #1276224Hi,
Thank you for the info.
Last time we checked, the Masonry element is set to 3 columns, which is why we recommended a squarish images. For full width or a single column Masonry element, you should use a wider image. Please note that the maximum size of the default thumbnail used in the Masonry element is 705x705px.
Best regards,
IsmaelJanuary 29, 2021 at 4:47 am in reply to: Help with WP Popup. Trigger popup via ALB button click #1276221Hi,
You are very welcome. Please feel free to open a new thread if you need anything else. We will close this one for now.
Have a nice day.
Best regards,
Ismael -
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