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Viewing 30 posts - 14,101 through 14,130 (of 66,634 total)
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  • in reply to: Error message while trying to update #1298901

    Hi,

    We get this error when we try to update the theme, and it looks like your token does not have the correct permissions.

    Errors occurred checking on 2021/05/07 08:26:
    Download Package URL: Errorcode 403 returned by Envato: Forbidden:
    – response_code: 403
    – reason: scope-missing
    Download Package URL: A problem occurred accessing your download link. Unable to perform update.
    Following Envato package errors occurred:
    Enfold – Request for Download URL failed.

    Please generate another token and make sure that the token has the necessary permissions.

    View and search Envato sites (checked by default)
    View your Envato account username
    View your email address
    View your account profile details
    Download your purchased items
    Verify purchases of your item
    List purchases you’ve made

    The following documentation should help.

    // https://kriesi.at/documentation/enfold/theme-registration/#toggle-id-5

    Best regards,
    Ismael

    in reply to: Rollback to 4.8 #1298898

    Hi,

    The static folder should not be empty and should contain these files.

    Screenshot: https://imgur.com/NjqlveO

    Please get copies of the missing files from the theme zip file and move it to the static directory.

    Best regards,
    Ismael

    in reply to: Importing blogs using WP looses double spaces #1298895

    Hi,

    Thank you for the update.

    Looks like this is a common issue with the WP import. Another user created a tool that prevents conversion of paragraphs to br tags, which is probably what is happening in your import. The tool is available in the following link.

    // https://scotthom.com/2018/12/fix-wordpress-import-wpautop/

    Download the zip file, extract it to the same directory where your XML file is, then run this command.

    php fix-wordpress-export-wpautop.php < original-export-file.xml > new-export-file.xml
    

    Replace the file name with the actual name of your XML file and the desired output name.

    IMPORTANT: Please create a backup of the XML file before doing the steps above.

    This is the original thread: https://wordpress.org/support/topic/double-line-breaks-changed-to-single-line-breaks-after-importing-xml-file/

    Best regards,
    Ismael

    in reply to: display content in lightbox popup #1298892

    Hi,

    Thank you for the update.

    You can adjust the style of lightbox container so that it only takes a percentage of the screen instead of depending on the content. Try to use this css code.

    .mfp-inline-holder .mfp-content, .mfp-ajax-holder .mfp-content {
        width: 80%;
        margin: 50px;
    
    }

    We also added a 50px margin around the lightbox container.

    Best regards,
    Ismael

    in reply to: Masonry gallery images blurry #1298889

    Hi,

    Alright. Please feel free to open another thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Modify display Avia Upcoming Events [SOLVED] #1298888

    Hi,

    That should be possible. Please add these filters in the functions.php file to disable the time in the event list.

    // disables the time for event list
    function ava_remove_time_list_view( $settings ) {	
    	$settings["time"] = false;
    	return $settings;
    }
    add_filter( "tribe_events_event_schedule_details_formatting", "ava_remove_time_list_view" );
    
    function ava_remove_end_date ( $settings ) {
      $settings["show_end_time"] = false;
      return $settings;
    }
    add_filter( 'tribe_events_event_schedule_details_formatting', 'ava_remove_end_date' );
    

    Best regards,
    Ismael

    in reply to: scroll margin top for accordion or tabs links #1298886

    Hi,

    Thanks for the update.

    We have added this script in the functions.php file to add the no-scroll class name to the hotspot links. This prevents the document from scrolling when clicking a hotspot with an anchor.

    // a custom script
    // prevent hotspot scroll
    function ava_custom_script_mod() {
        if ( wp_script_is( 'avia-default', 'registered' ) ) {
            wp_add_inline_script( 'avia-default', '
    		(function($) {
    			$(document).ready(function() {
    				$("a.av-image-hotspot_inner").each(function() {
    					$(this).addClass("no-scroll");
    				});
    			});
    		})(jQuery);
    	');
        }
     }
     add_action( 'wp_enqueue_scripts', 'ava_custom_script_mod', 9999);
    

    Best regards,
    Ismael

    in reply to: Add widget to topbar & Tax display #1298884

    Hi,

    Thank you for the inquiry.

    Would you mind posting the changes that you did with the previous code using the avia_meta_header hook?

    We were able to login to the site but the Appearance > Editor panel is not accessible, so we could not edit the files. Please enable the local editor or post the FTP details in the private field.

    Best regards,
    Ismael

    Hi,

    No problem. We will add a link to the modified file here.

    modified enfold/js/avia-snippet-sidebarmenu.js : https://pastebin.com/ewFtY1kE

    The actual fix will be included in the next patch.

    Best regards,
    Ismael

    in reply to: ALB does not work with User Role Editor #1298881

    Hi,

    Thank you for the info.

    The URE plugin is not available when we checked the site, so we installed it and created a new user with the editor role. We do not know the actual configuration of the user role that you previously created, so we used the default editor role from the plugin. We then logged in using the new user account, and was able to create a page using the advance layout builder. (see private field)

    Best regards,
    Ismael

    in reply to: Different header color for different categories #1298880

    Hi,

    Is “green” an actual name of a category? This is why it is not working.

    .category-green #top
    

    The #top is the ID of the body element and .category-green is one of its class names, so you have to combine those selectors.

    #top.category-green
    

    Or just use..

    .category-green
    

    .. without the #top selector or ID.

    Best regards,
    Ismael

    Hi,

    We just noticed that there is a new settings in the Enfold > Header > Extra Elements panel. The Enfold WPML Language Flags ( global setting – used for all languages ) settings should allow you to disable the default flags from the theme without removing the extra filters that the avia_WPML class added.


    @Bernd
    : We set the settings to the second option to disable the flags.

    Best regards,
    Ismael

    in reply to: Enfold theme & Memberpress #1298878

    Hi,

    so no partial limitation of MemberPress.

    What do you mean by that exactly? How is the more tag connected to the membership plugin?

    We may need to access the site in order to check this properly, but we cannot assure you that we can come up with something. As we have said previously, the more tag is not compatible with the advance layout builder, and will only work with the default editor.

    Best regards,
    Ismael

    in reply to: Add language switch under the burger icon #1298877

    Hi,

    No problem. Looks like you have also managed to adjust the style or position of the switcher on mobile using a css media query.

    @media only screen and (max-width: 767px) {
        #av-custom-lang-switcher {
           position: absolute;
           right: 26px;
           bottom: -5px;
           z-index: 9999;
           text-transform: uppercase;
           font-size: 12px;
        }
    }

    Best regards,
    Ismael

    in reply to: gallery thumbnail bug #1298876

    Hi,

    Looks like you are using a different lightbox plugin, and not the default one from the theme. You may need to contact the plugin authors regarding the lightbox gallery issue.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Layout Editor öffnet sich nicht (mehr) #1298875

    Hi,

    Thank you for the update.

    The layout settings are working properly on our end. To test it, we drafted a page and toggled the layout settings. (see private field)

    Screenshot: https://imgur.com/YZij223

    Best regards,
    Ismael

    Hey Harold,

    Thank you for the inquiry.

    Site looks and scrolls perfectly fine on MS Edge and IE browsers — at least on our end. Would you mind providing a screencast of the issue?

    This is how we see the site on our end. https://gifyu.com/image/5uPr

    Best regards,
    Ismael

    in reply to: slideshow size and fonts #1298774

    Hey Susanne,

    Thank you for the inquiry.

    1.) Did you upload the Oswald font in the font manager? For some reason, the font of the headings is set to “static”.

    2.) The image in the erkant site has a different aspect ratio compare to the kijuaa site. The slider image is almost square or has an aspect ratio of 1:1, while in the kijuaa site, it is more of a landscape image, which is why it is shorter.

    Best regards,
    Ismael

    in reply to: Error message while trying to update #1298766

    Hey buddy1,

    Thank you for the inquiry.

    The latest version 4.8.2 shows up in the Enfold > Theme Update panel. What is the error that you get when you try to update the theme?

    Is there a site backup? We would like to try and update the theme from the dashboard. A restore point or a site backup might be needed in case something went wrong.

    You can also try to update the theme manually via FTP.

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    Hey agenturwendt,

    Thank you for the inquiry.

    Did you add this css code? It shifts the inner container downwards by 50% relative to the parent container.

    .avia-icongrid-flipbox li .avia-icongrid-front .avia-icongrid-inner, .avia-icongrid-flipbox li .avia-icongrid-flipback .avia-icongrid-inner {
    	position: absolute;
    	color: initial;
    	width: 100%;
    	left: 0;
    	top: 50%;
    	-webkit-transform: translateY(-50%);
    	-ms-transform: translateY(-50%);
    	transform: translateY(-50%);
    	padding: 4em 3em;
    	backface-visibility: hidden;
    	-webkit-backface-visibility: hidden;
    	-moz-backface-visibility: hidden;
    }
    

    If you did not add it, try to add this css code in the Quick CSS field to adjust the position of the inner container.

    .avia-icongrid-flipbox li .avia-icongrid-front .avia-icongrid-inner, .avia-icongrid-flipbox li .avia-icongrid-flipback .avia-icongrid-inner {
    	top: 0;
    }

    Best regards,
    Ismael

    in reply to: Icon Größe verändern in Symbol-Box #1298760

    Hi,

    You can try this css code to increase the size of the font icons.

    #top .iconbox.av-no-box .iconbox_icon {
    	margin: 0 auto 20px auto;
    	width: 90px;
    	height: 90px;
    	line-height: 90px;
    	font-size: 50px;
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Image fullwidth? #1298759

    Hey DouPaule,

    Thank you for the inquiry.

    You can add a background image to a color section with a minimum height to it so that it will not depend on any content.

    Best regards,
    Ismael

    in reply to: Portfolio Masonry – polylang – 3 sprachen #1298735

    Hi,

    Thank you for the update.

    This is not working correctly because the post tags (landscape, portrait) are automatically translated to something else, so the theme does not recognize them. You may need to set it so that Polylang does not automatically translate the post tags.

    Try this filter in the functions.php file.

    
    // disables the post tag taxonomy translation
    function ava_pll_get_taxonomies_mod( $taxonomies, $is_settings ) {
        unset( $taxonomies['tag'] );
        return $taxonomies;
    }
    add_filter( 'pll_get_taxonomies', 'ava_pll_get_taxonomies_mod', 10, 2 );
    

    For additional info about post tag translations, please try to contact the plugin authors.

    Best regards,
    Ismael

    Hi,

    Some iOS devices do not fully support fixed background and have issue with background image when its size is set to “cover” as explained in the following thread.

    // https://caniuse.com/background-attachment
    // https://stackoverflow.com/questions/21476380/background-size-on-ios

    iOS has an issue preventing background-attachment: fixed from being used with background-size: cover – see details

    Unfortunately, the solution that they provided in the thread is not doable in the theme because the background is applied to the parent section or container.

    Best regards,
    Ismael

    in reply to: Load Google fonts in footer #1298731

    Hey DouPaule,

    Thank you for the inquiry.

    It will not really matter how the Load Google fonts in footer option is set since you are not using any Google fonts in the site.

    Best regards,
    Ismael

    Hi,

    Thank you for the udpate.

    You missed the second css declaration above. The css code should move or pull the social icons to the right.

    Best regards,
    Ismael

    in reply to: change gallery width for mobile #1298729

    Hi,

    Thanks for the info.

    For the gallery, this css should work.

    @media only screen and (max-width: 767px) {
        #top .grid-sort-container .no_margin.av_one_half {
           width: 100%;
        }
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: Screen Options #1298728

    Hi,


    @jyothisvikram
    : What is the current version of the theme in your installation? You may need to upgrade it to version 4.8.2, and toggle the Performance > File Compression settings. Purge the cache as well after updating the theme.

    Best regards,
    Ismael

    Hi,

    We added this snippet in the functions.php file to replace the description with the actual product archive title.

    
    add_action( 'init', 'avia_woocommerce_full_width_category_images', 50 );
    function avia_woocommerce_full_width_category_images()
    {
       	remove_action( 'ava_after_main_container', 'avia_woocommerce_shop_banner', 11 );
    	remove_action( 'ava_after_main_container', 'avia_woocommerce_big_cat_banner', 11 );
    	add_action( 'ava_after_main_container', 'avia_woocommerce_big_cat_banner_child_theme', 11);
    	//add_action( 'ava_after_main_container', 'avia_woocommerce_shop_banner_child_theme', 11);
    
    	function avia_woocommerce_shop_banner_child_theme()
    	{
    		global $avia_config;
    
    		if(is_shop() || (is_product_category() && avia_get_option('shop_banner_global') == "shop_banner_global") && !isset($avia_config['woo-banner']))
    		{
    			$options = avia_get_option();
    
    			if( isset( $options['shop_banner'] )  && ( $options['shop_banner'] == 'av-active-shop-banner' ) )
    			{
    				$bg 		= $options['shop_banner_image'];
    				$overlay 	= $options['shop_banner_overlay_color'];
    				$opacity 	= $options['shop_banner_overlay_opacity'];
    				$description= wpautop($options['shop_banner_message']);
    				$font 		= $options['shop_banner_message_color'];
    
    				echo avia_woocommerce_parallax_banner($bg, $overlay, $opacity, $description, $font);
    			}
    		}
    	}
    
    	function avia_woocommerce_parallax_banner_child_theme($bg, $overlay, $opacity, $description, $font)
    	{
    
    		if(is_numeric($bg))
    		{
    			$bg = wp_get_attachment_image_src($bg, 'full');
    			if(is_array($bg) && $bg[0] != "") $bg = $bg[0];
    		}
    
    		if($font) $font = "style='color:{$font};'";
    		if($bg) $bg = "background-image: url(".$bg.");";
    
    		$output = "";
    
    		$output .='
    <div id="av_product_description" class="avia-section main_color avia-section-large avia-no-border-styling avia-full-stretch av-parallax-section av-section-color-overlay-active avia-bg-style-parallax container_wrap fullsize" data-section-bg-repeat="stretch" '.$font.'>';
    		$output .='
    <div class="av-parallax  avia-full-stretch" data-avia-parallax-ratio="0.3">';
    		$output .='
    <div class="av-parallax-inner" style="'.$bg.' main_color background-attachment: scroll; background-position: 50% 50%; background-repeat: no-repeat;">';
    		$output .='</div>
    ';
    		$output .='</div>
    ';
    
    		$output .='
    <div class="av-section-color-overlay-wrap">';
    		if(!empty($overlay))
    		{
    			$output .='
    <div class="av-section-color-overlay" style="opacity: '.$opacity.'; background-color: '.$overlay.'; "></div>
    ';
    		}
    
    		$output .='
    <div class="container">';
    		$output .='<main class="template-page content av-content-full alpha units">';
    		$output .= "
    <h1>".get_the_archive_title()."</h1>
    ";
    		if(false) $output .= "
    <h1>".$description."</h1>
    ";
    		$output .='</main></div>
    </div>
    </div>
    ';
    
    		return $output;
    	}
    
    	function avia_woocommerce_big_cat_banner_child_theme()
    	{
    		if(is_product_category())
    		{
    			global $wp_query, $avia_config;
    
    			if(isset($wp_query->query_vars['taxonomy']))
    			{
    				$term = get_term_by( 'slug', get_query_var($wp_query->query_vars['taxonomy']), $wp_query->query_vars['taxonomy']);
    				if(!empty($term->term_id))
    				{
    					$description 	= term_description() ;
    					$style 			= get_woocommerce_term_meta($term->term_id, 'av_cat_styling');
    					$attachment_id 	= get_woocommerce_term_meta($term->term_id, 'thumbnail_id');
    
    					$overlay 	= get_woocommerce_term_meta($term->term_id, 'av-banner-overlay');
    					$font 		= get_woocommerce_term_meta($term->term_id, 'av-banner-font');
    					$opacity 	= get_woocommerce_term_meta($term->term_id, 'av-banner-overlay-opacity');
    
    					if(!empty($style))
    					{
    						remove_action( 'woocommerce_before_shop_loop', 'woocommerce_taxonomy_archive_description', 11 );
    						echo avia_woocommerce_parallax_banner_child_theme($attachment_id, $overlay, $opacity, $description, $font);
    						$avia_config['woo-banner'] = true;
    					}
    				}
    			}
    		}
    	}
    }
    
    

    Best regards,
    Ismael

    in reply to: H1, Text, Button Text not showing #1298714

    Hi,

    Thank you for the inquiry.

    Would you mind providing a screenshot of the issue? This is how we see the site on mobile view — h1 is completely visible.

    Screenshot: https://imgur.com/7ep0RlR

    Best regards,
    Ismael

Viewing 30 posts - 14,101 through 14,130 (of 66,634 total)