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  • #1289724

    I’ve added a video background before with no problem. But suddenly when I’m workin on this new site:

    the background is very small and doesn’t auto play.

    Why is this?

    Any assistance is greatly appreciated.




    Hi Mike,

    Sorry for the late reply. I tried logging with the details you posted, but they are not working:

    ERROR: Incorrect email address or password.

    Please check and verify.

    Best regards,


    Hello Rikard,
    Thanks for the reply.

    Here is the login link and info:

    Username: (Email address hidden if logged out)
    Password: bh_graphX.14




    Hi Rikard,
    It looks like the sizing issue is fixed but my video still doesn’t play. I’ve tried both vimeo and youtube.





    Thank you for the update.

    We could not find the video in any of the color sections in the front page. Where did you apply it? Please provide a direct link to a test page so that we could check it.

    Best regards,


    This video is not behaving. it is covering the content below it. Can you suggest what we have done wrong?


    never mind this – we switched to using layerslider


    Hi nancy2434,

    Thanks for the update. Please let us know if you should need any further help on the topic.

    Best regards,

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