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Hey aph80,
Thank you for the inquiry,
1.) Have you tried muting the video? It may not be playing automatically because the video is not muted. Please note that autoplay is only allowed for muted videos.
2.) Video works fine when we checked the site on Chrome, but we have to click it twice because the video is not muted.
Best regards,
IsmaelHi,
Thank you for the inquiry.
In the blog post element, you could select a different thumbnail from the Styling > Preview Image Size settings. Have you tried it? However, it is best to always upload images with the same size and aspect ratio to get a consistent grid.
Best regards,
IsmaelFebruary 9, 2021 at 12:56 pm in reply to: Table of Contents (Widget): Exclude multiple classes #1279034Hey stop0bit,
Thank you for the inquiry.
I would like to set multiple classes in the Exclude headlines by class, how can I achieve this?
This is not possible right now because the script uses the hasClass function, which can only check for a single class name. The code for this is in the enfold\js\avia-snippet-widget.js file around line 44.
if (!$(this).hasClass('av-no-toc') && !$(this).hasClass($excludeclass) && !$(this).parent().hasClass($excludeclass)) { var $list_tag = '<a href="#' + $h_id + '" class="avia-toc-link avia-toc-level-' + $pos + '"><span>' + $txt + '</span></a>'; }
You may need to find a different way to add the “av-no-toc” class name for other headings that you want to exclude.
Best regards,
IsmaelHi,
No problem! What do you mean by “instead of cloning items”? Could you explain it further?
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the info.
Looks like you are now using the gravity form for that page. Would you mind creating a test page using the default contact form in the theme? And as we described above, the contact form fields already have labels, so the warnings or reports above are not accurate. This is the label for the email field for example.
<label for="avia_2_2">
Best regards,
IsmaelHi,
@vera: You may need to apply a custom css class name or ID to each Portfolio Grid element and use it to toggle the appropriate sorting button of each element accordingly. The class and ID field is in the Advanced > Developer Settings toggle of the Portfolio Grid element.
// https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support
If you use portfolio-1 and portfolio-2 in the class name field of the two portfolio grid elements respectively, the changes may look something like this.
$(".portfolio-1 .radiographic-systems_sort_button").trigger("click"); // activate radiographic-systems category for the portfolio grid 1 $(".portfolio-2 .other-systems_sort_button").trigger("click"); // activate other-systems category for the portfolio grid 2
Best regards,
IsmaelHi,
Yes, the snippet above should include an add to cart button after every product title in the shop loop. Did you try it? Please post the login details in the private field so that we could test the modification.
Best regards,
IsmaelHi,
Sure thing. You have a fairly new install, so database cleanup may not be necessary, but you can proceed if you want. Just make sure to create a site backup or a restore point first before doing so.
Best regards,
IsmaelHi,
Thank you for the update.
You should be able to use this css code to pull the svg image upwards and make sure that it is within the color section.
.page-id-7784 #av_section_1 svg { margin-top: -75px; }
Best regards,
IsmaelFebruary 9, 2021 at 12:07 pm in reply to: Enfold LayerSlider loading in footer causing high CLS #1279019Hi,
Thank you for the update.
We will forward your request to our channel for further consideration. For the meantime, you may have to keep the modification in order to select the location of the scripts.
Best regards,
IsmaelFebruary 9, 2021 at 12:03 pm in reply to: How to get Placeholder to correctly output shortcode #1279016Hi,
Thank you for that info.
You may need to add this filter in the functions.php file to enable execution of shortcodes or elements outside the advance layout builder.
function avf_custom_exec_sc_only_mod( $exec_sc_only, $obj_sc, $atts, $content, $shortcodename, $fake ) { return true; } add_filter( 'avf_alb_exec_sc_only', 'avf_custom_exec_sc_only_mod', 10, 6 );
Best regards,
IsmaelHi,
Have you tried removing the hover state from the above css code to set the initial text? This should work.
#menu-item-798 a.avia-menu-text::after { content: "Faeger Store!"; }
Best regards,
IsmaelHi,
HOWEVER it is now creating 7 sets of each image !
Those thumbnails are probably from another plugin. In Enfold > Performance > Responsive Images And Lazy Loading section, you could enable the Image Thumbnails Info option to display all registered thumbnails from the theme and from other plugins, including the name of the thumbnail and their sizes.
Best regards,
IsmaelHi,
Thank you for following up.
1.) We might be able to use the following snippet to disable the get_avatar override from the Ultimate Member plugin.
add_filter('avatar_defaults', 'um_avatar_defaults', 99999 ); function um_avatar_defaults($avatar_defaults) { remove_filter('get_avatar', 'um_get_avatar', 99999, 5); return $avatar_defaults; }
2.) Would you mind providing a screenshot of the alignment issue? You may need to disable the Performance > File Compression settings in order to see the css or style changes.
Best regards,
IsmaelHi,
Have you tried enabling the secondary menu from the Enfold > Header > Extra Elements panel? This should also enable the language switcher.
We could also use the following snippet in the functions.php file to prevent the default language selector from showing up and display a custom language switcher in the top bar or header_meta container.
// disable language switcher add_action('after_setup_theme','avia_remove_main_menu_flags'); function avia_remove_main_menu_flags(){ remove_filter( 'wp_nav_menu_items', 'avia_append_lang_flags', 20, 2 ); remove_filter( 'avf_fallback_menu_items', 'avia_append_lang_flags', 20, 2 ); remove_action( 'avia_meta_header', 'avia_wpml_language_switch', 10); } // Render the default language switcher (activate header meta) add_action('avia_meta_header', 'ava_icl_language_selector'); function ava_icl_language_selector(){ do_action('icl_language_selector'); }
Best regards,
IsmaelHi,
Alright. Let us know if we could help you with anything else. Unfortunately, we are not exactly sure why both attributes have to be selected first before the image switch, but the code above should preselect a specific size so that the users have to only select a color.
Best regards,
IsmaelHey crossline2,
Thank you for the inquiry.
Which specific animations are you referring to? The animations are triggered automatically on page load but we could modify the avia_waypoints function in the js > shortcodes.js file line 681 to only animate the elements once they are visible in the view port.
// waypoint script when something comes into viewport $.fn.avia_waypoints = function(options_passed) { if(! $('html').is('.avia_transform')) return; var defaults = { offset: 'bottom-in-view' , triggerOnce: true}, options = $.extend({}, defaults, options_passed), isMobile = $.avia_utilities.isMobile; return this.each(function() { var element = $(this); setTimeout(function() { element.waypoint(function(direction) { var current = $(this.element), parent = current.parents('.av-animation-delay-container:eq(0)'); if(parent.length) { current.addClass('avia_start_animation_when_active').trigger('avia_start_animation_when_active'); } if( !parent.length || (parent.length && parent.is('.__av_init_open')) || (parent.length && parent.is('.av-active-tab-content')) ) { current.addClass('avia_start_animation').trigger('avia_start_animation'); } }, options ); },100); }); };
Best regards,
IsmaelHey bdeller,
Thank you for the inquiry.
This css code should render the “coming soon” text and remove or hide the initial image on hover.
#menu-item-798 a:hover .avia-menu-text::after { content: "Coming Soon!"; } #menu-item-798 a:hover .avia-menu-text img { display: none; }
Best regards,
IsmaelFebruary 8, 2021 at 6:46 am in reply to: Enfold LayerSlider loading in footer causing high CLS #1278552Hi,
Thank you for the inquiry.
We could add the snippet in the functions.php file to disable the settings forced by the theme such as loading the script in the footer, but we are not entirely sure how this would affect the site. Please try this code.
remove_action( 'init', array( 'Avia_Config_LayerSlider', 'force_settings'), 10, 0 );
Or this..
add_action("init", function() { remove_action( 'init', array( 'Avia_Config_LayerSlider', 'force_settings'), 10, 0 ); }, 10);
If the above fails, try to edit the \enfold\config-layerslider\config.php, and comment out line 80 or just remove this code.
add_action( 'init', array( $this, 'force_settings'), 10, 0 );
Best regards,
IsmaelFebruary 8, 2021 at 6:36 am in reply to: Events (w/ TheEventsCalendar) listed in blog, but category not showing #1278551Hi,
Thank you for following up.
The site is still loading properly on our end but it is not using the theme anymore, and it looks like a parked domain. Did you do something in your server? We tried logging in again, but the account above is no longer valid. Please check the info carefully or provide another login account.
Best regards,
IsmaelFebruary 8, 2021 at 6:31 am in reply to: how setting pagination without "?avia-element-paging=2" #1278549Hi,
Where can we check the issue? Please post the URL of the site or the page so that we could check the pagination properly. Providing access to the dashboard will help as well.
Best regards,
IsmaelHi,
@smarta-brett: Please refrain from opening up old threads and create your own ticket instead. The inquiry form is located in the following page.// https://kriesi.at/support/forum/enfold/#new-post
We replied here: https://kriesi.at/support/topic/media-upload-and-enfolds-thumbnail-sizes/#post-1278521
Best regards,
IsmaelHi,
Thank you for the info.
The “medikamente” page is not showing as it should because there is a product category with the same name and slug, so the archive page for that category shows up instead of the actual page. You have to either adjust the name of the page or change the slug of the category. (see private field)
Best regards,
IsmaelFebruary 8, 2021 at 6:20 am in reply to: Paralax option blows picture up while extremely wide pic doesn't fill whole wndw #1278544Hi,
Glad it is working, and thank you for the info. The css media query for mobile view has been duplicated, so we have to remove it. We corrected the css code above and moved the css media query at the very bottom where it should be.
.av-tab-section-image { filter: none!important; } /* CSS – Tabs with equal space*/ .js_active .av-tab-section-tab-title-container { display: flex!important; justify-content: space-around; } #top .fullsize .template-blog .post .entry-content-wrapper { font-size: 14px; } .comment_meta_container, .comment_container { display: none !important; } .bloglist-excerpt .more-link { color: #816ccf; } .avia-cookie-consent { background-color: #fff; color: #444; } .avia-cookie-consent a.avia_cookie_infolink, .avia-cookie-consent p, .avia-cookie-consent .avia-cookie-consent-button { color: #444; border-color: #816ccf; } #top .avia-cookie-consent .avia-cookie-consent-button.av-extra-cookie-btn, #top .avia-popup .avia-cookie-consent-button.av-extra-cookie-btn { background-color: #816ccf; color: #fff; border-color: #816ccf; } #top #wrap_all .header_color #menu-item-1628.av-menu-button-colored > a .avia-menu-text, #top #wrap_all .header_color #menu-item-1627.av-menu-button-colored > a .avia-menu-text { background-color: #98d513; color: #f8f8f8; border-color: #98d513; } .html_elegant-blog #top .avia-content-slider .blog-categories { display: none; } /* Add your Mobile Styles here */ @media only screen and (max-width: 767px) { .home #av_section_1 .av-parallax.active-parallax { height: 100% !important; top: 0 !important; transform: translate3d(0px, 0, 0px) !important; } }
Best regards,
IsmaelFebruary 8, 2021 at 6:17 am in reply to: How to get Placeholder to correctly output shortcode #1278543Hi,
Thank you for the info.
We still do not quite understand how the button shortcode is added. We tried to modify one of the event items from the thursday-evening category but we cannot find the shortcode there. How did you add the following shortcode exactly?
[av_button label='Member Access' ...]
Best regards,
IsmaelHi,
Thank you for following up.
We just noticed that an alternate menu has been enabled, so we adjusted the snippet a bit to include the search item in the alternate menu instead of the main menu. The search field is now displaying in the mobile menu container properly.
Please do not forget to purge the cache or do a hard refresh before checking the page again.
Best regards,
IsmaelHi,
Thank you for the update.
Would you mind providing access to the dashboard or to the page so that we could check the svg code properly? Please post the login details in the private field.
Best regards,
IsmaelFebruary 8, 2021 at 5:54 am in reply to: Overlay above the content while the cookies not accepted #1278535Hi,
That should be possible. Please look for this line in the code above..
$(".avia-cookie-select-all").on("click", function() {
.., and replace it with:
$(".avia-cookie-select-all, .avia-cookie-info-btn").on("click", function() {
Let us know how it goes.
Best regards,
IsmaelHi,
You are very welcome! Glad to know it is solved. If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelHi,
Thank you for the update.
1.) The option is located in the Enfold > Performance > Disable Template Builder Elements section. Try to set the Disabling of template builder elements to the first option. You could also set the builder to debug mode to enable the shortcode parser, which automatically repairs shortcode if necessary. The elements are probably not displaying as they should because they were added using the old version of the builder.
2.) Did you import the demo more than once? You may have to reset the database in order to remove those pages, then import the demo once again.
// https://wordpress.org/plugins/wp-reset/
// https://wordpress.org/plugins/wordpress-database-reset/3.) We forgot to mention that you will have to set the builder to debug mode in order to insert the shortcodes manually in the shortcode field, which will show up below the actual builder when the debug mode is enabled. Just use the snippet provided in the following documentation.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#debug-mode
Best regards,
Ismael -
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