Hey Brian,

Thank you for the inquiry.

Did you mute the videos in the slider? The videos are automatically playing on our end — checked on Chrome.

Best regards,
Ismael

Hey NoraGTS,

Thank you for the inquiry.

1.) Did you add the css code in the child theme’s style.css file? You may need to check if the ID of the menu item in the DE version is different, or if the css selector is correct.

2.) You have to set the DE as the main language in Polylang and in the Settings > General panel.

// https://polylang.pro/doc/configure-the-languages/

Best regards,
Ismael

Hi,

Thank you for following up.

You can use the .av-tabsection-nav-prev and .av-tabsection-nav-next selectors to style the navigation. Example:

.av-tabsection-nav-prev, .av-tabsection-nav-net {
   position: absolute;
   color: red;
   top: 100px;
}

.av-tabsection-nav-prev {
   left: 20px;
}

.av-tabsection-nav-next {
   right: 20px;
}

@Guennie007: We could check for the parent container and find the active tab from there instead of directly using the .av-active-tab-title selector.

Best regards,
Ismael

Hi,

Glad to know that it is now working correctly. Please feel to open a new thread if you need anything else. A termite extinguisher for the previous server might help. :D

Have a nice day.

Best regards,
Ismael

Hi,

Did you purge the cache and toggle the Performance > File Compression settings after adding the css code?

Does it work correctly when you temporarily remove the layer slider? Please post the login details in the private field so that we could properly check the issue.

Best regards,
Ismael

Hey!

That is good to know. Please feel free to open another thread if you need additional assistance. We will close this one for now.

Have a nice day.

Best regards,
Ismael

Hi,

We have checked the Quick CSS field and looked for any invalid css code, but we did not find any. However, the child theme’s style.css file is empty. Did you edit that file? It should contain info about the child theme and it should point to the parent theme.

Please correct it by adding the following code, but before doing so, make sure that there is a site backup and a restore point.

Example:

/*
Theme Name: Enfold Child
Description: A <a href='http://codex.wordpress.org/Child_Themes'>Child Theme</a> for the Enfold WordPress Theme. If you plan to do a lot of file modifications we recommend to use this Theme instead of the original Theme. Updating will be much easier then.
Version: 1.0.1
Author: Kriesi
Author URI: http://kriesi.at
Template: enfold
*/

/*Add your own styles here:*/

If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

Thank you for your patience.

Best regards,
Ismael

Hi,

Thank you for the info.

Can we have access to the font? We would like to check the files and test it on our own installation. Please post the info in the private field.

Is it displaying properly when the Performance > File Compression settings are disabled?

Best regards,
Ismael

Hi,

Did you set a Custom Error 404 Page in the Theme Options? Try to adjust it to the second option to omit the avia_forced_reroute=1 parameter from the URL.

Best regards,
Ismael

Hi,

Thank you for the info.

This is odd. The background image gets automatically removed from the color section when we save the changes. Can we deactivate the security plugin temporarily? You may also have to ask the host if the server cache can be disabled.

We have also found this error in the browser console, but we are not yet sure what is causing it or why the avia_framework_globals is undefined.

post.php?post=74&action=edit:99 Uncaught SyntaxError: Invalid or unexpected token

avia_dynamic_templates.js?ver=5.0:20 Uncaught ReferenceError: avia_framework_globals is not defined
at avia_dynamic_templates.js?ver=5.0:20
at avia_dynamic_templates.js?ver=5.0:415

Best regards,
Ismael

Hi,

The logo there looks different from the ones we have checked. How did you change the logo on that specific page? And how would you like the header to look like on mobile view?

We also found this style in the Quick CSS field, which might require some adjustment.

.logo img {
    padding-top: 15px;
    margin-top: 15px !important;
    z-index: 99999999 !important;
    position: relative;
    margin-bottom: -17px !important;
}

.logo img {
    margin: 15px !important;
    z-index: 99999999 !important;
    position: relative;
}

Best regards,
Ismael

Hi,

Thank you for the update.

The code works fine on our end, no errors. Did you copy the snippet from your email? Please try to copy it directly from this forum instead.

We also noticed that the site contains a very old version of the theme, v4.4.1. You have to upgrade the theme to latest version (v4.8.1) first.

Best regards,
Ismael

Hi,

Thank you for the info.

How do you check this? Please provide a screenshot using imgur or dropbox. On our end, only the aviaPrivacyGoogleTrackingDisabled is added to the local storage when we disable google analytics tracker in the privacy modal popup window. This cookie prevents the analytics script from loading.

Best regards,
Ismael

Hi,

This recommendation has no relation to the topic.

What do you mean? By the looks of it, there are layers in the slider that are not actually used, which shows when you delete something.

Why does something shows up when i delete something?

We are not really sure but our first guess is because the slider is from an old template but since it is not, then it might be cause by cache. You might have to recreate the slider from scratch if this continues to happen.

Best regards,
Ismael

Hi,

Yes, we are still looking on it. Unfortunately, the filter that we previously used is no longer working. Please keep the updated calendar design disabled temporarily.

Best regards,
Ismael