Forum Replies Created
-
AuthorPosts
-
Hi,
Thank you for the info.
We created a js folder inside the child theme directory and place the avia-snippet-megamenu.js file inside so that it coincides with the declared path in the functions.php file, or in the wp_enqueue_script function.
add_action("after_setup_theme", function() { wp_dequeue_script('avia-megamenu'); wp_enqueue_script('avia-megamenu', get_stylesheet_directory_uri().'/js/avia-snippet-megamenu.js', array('avia-default'), '', true); }, 999);
You can now tab though the mega menu items to open the sub menu container. Please purge the cache and make sure to do a hard refresh before checking the page.
Best regards,
IsmaelHi,
Thank you for the inquiry.
We cannot reproduce the issue on our end when we used a locally uploaded font. Are you using a layer slider or a Google map element? These elements may still load custom fonts from Google, so you have to make sure that they do not load without user permission.
Best regards,
IsmaelHi,
Thank you for the update.
We cannot reproduce the same issue on IE, but we will forward the issue to our channel. Temporarily, you can keep the filter above and use videos from Youtube, instead of uploading the video to your server. It is much faster and you save a little space in your server.
Best regards,
IsmaelHi,
Sorry about that. In the css code, please look for this part or selector.
.main_menu li a
Replace it with:
.main_menu > li a
This should exclude the sub menu items.
Best regards,
IsmaelHi,
Thank you for the update.
Would you mind if we check the page where this has been implemented? Did you disable the file compression and purge the cache after adding the recommended css code? It is possible that no images are showing because the opacity of the mfp-container is still set to 0.
Best regards,
IsmaelFebruary 22, 2021 at 1:38 pm in reply to: copyright option for Easy Slider (Einfacher Slider) #1282791Hi,
I was just describing the previous modifications that we have done for the color section, which could be implemented for the gallery or the slider elements as well, with some tweaks. Unfortunately, this is not yet available for the sliders and for the gallery. Please contact our partner, Codeable, or a hire a freelance developer to adjust the modification for the gallery and slider elements.
Thank you for understanding.
Best regards,
IsmaelFebruary 22, 2021 at 1:33 pm in reply to: Automatische E-Mail Antwort an den Kunden. Anrede "Du" und "Sie" / #1282788Hi,
Thank you for the inquiry.
You can use the Loco Translate plugin to adjust the existing translation for the theme.
// https://wordpress.org/plugins/loco-translate/
Or the PO Edit software to manually adjust the language files.
If you need further assistance, please create a new thread.
Best regards,
IsmaelHi,
Glad to know that you have found a working solution. For the sidebar, this css code should help.
.container .template-shop.av-content-small.units { width: 100%; } .template-shop .sidebar { display: none !important; }
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelFebruary 22, 2021 at 1:04 pm in reply to: 403 Forbidden Access to this resource on the server is denied! #1282780Hi,
Thank you for the update.
We were able to update the home page and create another page without encountering any issues. Is this still a problem on your end? (see private field)
If this continue to be a problem, please disable the cache plugin and set the Enfold > Theme Options > Select Your Editor settings to the second option or the classic editor. Let us know if it helps.
We will tag Yigit in the thread.
Best regards,
IsmaelHey egouldmedia,
Thank you for the inquiry.
We see a few syntax errors in the browser console, which is not directly related to the layer slider but it could be causing the issue with the navigation. Do you remember adding this snippet anywhere?
// your code goes here <link rel="preconnect" href="https://fonts.gstatic.com"> <link href="https://fonts.googleapis.com/css2?family=Hammersmith+One&display=swap" rel="stylesheet">
This part is not valid.
// your code goes here
Best regards,
IsmaelFebruary 22, 2021 at 12:40 pm in reply to: Change Color of Masonry Gallarey "Load More" Button #1282773Hi,
Thank you for the info.
1.) Try to use this css code to adjust the style of the loading icon.
.avia_loading_icon { position: fixed; top: 0; left: 0; background: rgba(0,0,0,0.5); width: 100%; height: 100%; z-index: 10000; } .av-siteloader { transform: translate(50%, 50%); top: 50%; }
2.) Looks like the default image title is showing instead of the updated one. How did you adjust the first 3 entries previously?
Best regards,
IsmaelHey Matt,
Thank you for the inquiries.
1.) The shadow effect on hover can be removed using this css code.
.avia-content-slider:hover .slide-entry:hover { box-shadow: none !important; }
2.) This seems to be the css code that is causing the transition issue.
.slide-entry-wrap.active > article { padding: 0px 0px 0px 70px; }
Please replace it with the following css instead.
.slide-entry-wrap > article { padding: 0px 0px 0px 70px; }
If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.
Thanks!
Best regards,
IsmaelFebruary 22, 2021 at 12:16 pm in reply to: “Updating failed. The response is not a valid JSON response.” #1282765Hi,
Thank you for the update.
Will this setting go back to the default “portfolio-item”
The option should be retained, but make sure to add the previous snippet again in the functions.php file to omit the post type path from the URL. We recommend using a child theme so that you do not have to redo the changes every update.
// https://kriesi.at/documentation/enfold/child-theme/
Best regards,
IsmaelFebruary 22, 2021 at 12:05 pm in reply to: Links to Tab Sections do not work when on active page #1282763Hi,
Thank you for the info.
That is the default behavior of the tab section, but we could use a script to allow opening of a specific section when a corresponding menu item is clicked.
// https://kriesi.at/support/topic/link-to-a-tab-in-tab-section/#post-1252181
Let us know if it helps.
Best regards,
IsmaelHey Stephan,
Thank you for the inquiry.
Are you referring to the lightbox preview? Please provide the site URL in the private field so that we could check the gallery. By default, the image shown in the lightbox preview is the “large” thumbnail and it can be adjusted it in the Settings > Media panel.
Best regards,
IsmaelHi,
Have you tried wrapping a phrase inside an html tag with a unique class name, and style it differently?
Example:
Ultraschalluntersuchung der <span class="break">Halsschlagadern – Carotissonographie in Wien</span>
You can then use a css code like the following to move it on another line, or to control how it looks on mobile view.
.mobilleistung li a .break { display: inline-block; }
Best regards,
IsmaelFebruary 22, 2021 at 11:18 am in reply to: When I upload images I couldn´t see the thumbnails #1282754Hi,
Thank you for the update.
Did you define the UPLOADS constant before this line in the wp-config.php file?
require_once(ABSPATH.'wp-settings.php');
Please post the FTP details in the private field so that we could test it properly.
Best regards,
IsmaelHey Lars,
Thank you for the inquiry.
We can see the issue on Firefox, but could not figure out what is causing it. Maybe this css code will help.
.av-align-top { vertical-align: top !important; }
That is the only property that seems to be affecting the alignment of the icons.
Best regards,
IsmaelHi,
Thank you for that info.
Looks like the issue is caused by an undefined function called by the really-simple-captcha plugin. You may need to disable the plugin, or contact the plugin developers so that they can inspect the issue. The function that it is trying to call is imagettftext.
Best regards,
IsmaelHi,
As we have said above, you cannot use the link tag to load the icon font, it will only work with the fontface rule, so the warning in the page speed insight tool will remain unless you disable the icon fonts.
Thank you for your understanding.
Best regards,
IsmaelHi,
Thank you for the info.
We cannot edit the files because the Appearance > Editor panel is not available. Please include the FTP details as well so that we could access the file server, or just enable the WP file editor.
Best regards,
IsmaelFebruary 19, 2021 at 3:38 pm in reply to: sorting by category and post author for a website for writers #1282251Hi,
Thank you for the update.
The code should look something like this..
/** alter masonry query **/ function avia_masonry_entries_query_mod( $query ) { $query["author"] = 35; return $query; } add_filter("avia_masonry_entries_query", "avia_masonry_entries_query_mod");
.. where 35 is the ID of the author. And in the Masonry element, you can already select the categories in the Which Entries? settings, so you do not have to adjust the taxonomy or category query.
Best regards,
IsmaelHi,
Thank you for following up.
The page using Youtube is now looping properly on our end — playlist parameter is removed. Have you tried viewing it on a Safari browser? Please make sure to purge the cache and do a hard refresh before testing it.
We checked the page using Vimeo on older versions of IE (11, 10, 9) but we are not able to reproduce the issue. The video loops and the slider autorotates indefinitely.
Best regards,
IsmaelHi,
That is good to know. Thank you for the above info. Please do not hesitate to open another thread should you need anything else.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
If you want to continue using the responsive images option, then we would have to modify the gallery.php file and remove the responsive image option manually. Look for the same line of code that you mentioned above, and remove it.
$img_tag = Av_Responsive_Images()->prepare_single_image( $img_tag, $attachment->ID, $html_lazy_loading );
This should disable the responsive image option for the gallery only, and in order to preserve the modification in your child theme, please check the following documentation.
// https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb
Best regards,
IsmaelFebruary 19, 2021 at 2:48 pm in reply to: Enfold and Yoast Premium combined show odd information #1282236Hi,
Thank you for the inquiry.
The SEO analysis tool from those plugins are still not compatible with shortcodes or most of the layout builder including the Advance Layout Builder from the theme, but search optimization if done properly should not be affected by it. The analysis tool will just return limited data and will not recognized most of the content when layout builder is active, and thus may return lower scores based on the available data that the analysis could actually read.
Best regards,
IsmaelHi,
The latest version should be available anytime soon, but we do not know the exact date yet. Please feel free to open another thread should you need anything else. Glad that @Guenni007 helped you with this one.
Have a nice day.
Best regards,
IsmaelHi,
We can now reproduce it on an Galaxy S9/S9+ emulation, but we do not see any errors. The video does not automatically play after clicking once, so you have to click it again. Is it OK if we access the dashboard and adjust the video settings?
Thank you for your patience.
Best regards,
IsmaelHi,
Thank you for the update.
1.) Is it still stretched vertically? Which browser are you using, and have you tried using a different one?
2.) Awesome! Glad it is fixed.
Best regards,
IsmaelHi,
We still don’t see any error messages in the front end. Are you sure that you added the snippet above correctly? Please post the FTP details in the private field so that we could access the file server and/or edit the files when necessary.
Temporarily, you could use the Contact Form element from the Advance Layout Builder (ALB).
Thank you for your patience.
Best regards,
Ismael -
AuthorPosts