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Viewing 30 posts - 13,201 through 13,230 (of 67,085 total)
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  • Hey LaurenKaz,

    Thank you for the inquiry.

    Are you adding custom html tags to the page or to the content? You have to make sure that all tags are closed properly because unclosed or invalid tags could break the content. Please post the site URL in the private field and include the login details so that we could check the issue properly.

    Best regards,
    Ismael

    in reply to: Enfold Template builder error #1319059

    Hey seferdemirci,

    Thank you for the inquiry.

    It seems to be related to the custom footer section. Did you select a custom page to display as footer? This is where the warning occurs.

    // global fix for https://kriesi.at/support/topic/footer-disseapearing/#post-427764
    			if( in_array( $last_el['tag'], AviaBuilder::$full_el_no_section ) )
    			{
    				avia_sc_section::$close_overlay = '';
    			}
    

    The error is not critical, so it should not affect how the builder or how the theme works.

    Best regards,
    Ismael

    in reply to: V4.8.6.2 causing errors – Urgent #1319056

    Hey Nik,

    Sorry for the delay. We provided a reply in one of the threads, about the possible cause of error. Please continue there. https://kriesi.at/support/topic/enfold-v4-8-6-2-causing-errors-to-portfolio/

    Best regards,
    Ismael

    in reply to: Default Cookie Behaviour on last Option Bug or Feature? #1319055

    Hi,

    Thank you for the inquiry.

    The theme only hides the notification for the current session, so when the user continue browsing and moved to a different page, the session will end, and so the message bar will display again.

    We could set it so that the message bar is always hidden when the value of the aviaCookieConsent cookie is the same, but we might get unexpected results. If you want to continue, try to edit the enfold/js/avia-snippet-cookieconsent.js file, look for this code around line 111..

    if( ! ( oldCookieContents || aviaCookieRefused ) || msgbar_changed )
    			{
    				aviaCookieConsentBar.removeClass('cookiebar-hidden');		
    				set_cookie_consent_aria_attr( 'show' );
    			}
    

    .., and replace it with:

    
    			if( ! ( oldCookieContents ) || msgbar_changed )
    			{
    				aviaCookieConsentBar.removeClass('cookiebar-hidden');		
    				set_cookie_consent_aria_attr( 'show' );
    			}
    

    You may have to toggle or temporarily disable the Enfold > Performance > File Compression settings after the modification.

    Best regards,
    Ismael

    in reply to: Theme Issues #1319053

    Hey Nik,

    Sorry for the delay. We provided a reply in the following thread. https://kriesi.at/support/topic/enfold-v4-8-6-2-causing-errors-to-portfolio/

    We will close this thread for now. Thank you for your patience.

    Best regards,
    Ismael

    Hi,

    Sorry for the delay. What happens when you add the modification directly within the avia_woocommerce_overwrite_catalog_ordering function in the enfold/config-woocommerce/config.php file?

    You may also have to assign the order and orderby value to the $avia_config global variable in order to actually override the avia_woocommerce_overwrite_catalog_ordering function, which is using the same filter.

    $avia_config['woocommerce']['product_order'] = strtolower(  $args['orderby'] );
    $avia_config['woocommerce']['product_sort'] = strtolower(  $args['order'] );
    

    Best regards,
    Ismael

    in reply to: Fatal error #1319051

    Hey Murmeltier,

    Thank you for the inquiry.

    Where can we see the issue? Please post the site URL in the private field and make sure to update the theme to version 4.8.6.1. After the update, make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings.

    Best regards,
    Ismael

    in reply to: Blog Featured Image Size #1319049

    Hi,

    Glad to know that it is working. Template modification and adding custom css code are some of most common way to achieve or create a certain layout. Sadly, we cannot add every little options in the theme without it getting bloated, so we have to be very selective on what options to actually add.

    If you have more questions, please feel free to open another thread. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Contact form elements via php functions #1319047

    Hi,

    Alright. Glad to know that it is fixed. Please feel free to open another a thread if you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Avia Layout Architect not sticky #1319046

    Hi,

    No problem. Thank you for your patience. We will probably include the expand button on the latest version of the theme, or make sure that the builder tabs are sticky when fullscreen mode is enabled. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: The video is unavailable #1319045

    Hey nancyag11,

    Thank you for the inquiry.

    The patch or fix for this particular issue has been included in the latest version of the theme. Please upgrade to version 4.8.6.1.

    Related threads:

    // https://kriesi.at/support/topic/youtube-video-throwing-error-when-played-in-color-selection/#post-1284934
    // https://kriesi.at/support/topic/embedded-youtube-video-in-fullwidth-easy-slider-not-looping/#post-1283725

    Best regards,
    Ismael

    in reply to: Color section video and cookies #1318943

    Hey macjeffff,

    Thank you for the inquiry.

    Did you try to refresh the page after accepting the cookies? Please post the site URL in the private field and
    make sure that the site contains the latest version (4.8.6.1) of the theme.

    Best regards,
    Ismael

    in reply to: RSS Feed old and numeric URLs #1318942

    Hey hammerseo,

    Thank you for the inquiry.

    We are not really sure how or where the rss retrieves those links or pages. Did you manually modify the database before? Have you tried to manually search the database for those pages using the numbers presented in the URL? Try to clean the database using a database optimization plugin and remove the transients, maybe this will help remove the ghost pages.

    // https://wordpress.org/plugins/wp-optimize/

    Make sure to create a site backup or restore point before doing anything to the database.

    Best regards,
    Ismael

    in reply to: Preload key requests #1318939

    Hey Luc,

    Thank you for the inquiry.

    Have you tried deselecting the skin from the Slider Settings > Appearance > Skin settings? This may affect the appearance of your slider.

    Best regards,
    Ismael

    in reply to: Enfold V4.8.6.2 causing errors to portfolio #1318938

    Hey Nik,

    Thank you for the inquiry.

    Why did you override the portfolio registration in the child theme? The error occurs because this array or variable is not defined.

    $permalinks[‘portfolio_entries_taxonomy_base’]
    

    In the enfold/includes/admin/register-portfolio.php file, you will find this code around line 25.

      $permalinks = get_option('avia_permalink_settings');
        if(!$permalinks) $permalinks = array();    
    
        $permalinks['portfolio_permalink_base'] = empty($permalinks['portfolio_permalink_base']) ? __('portfolio-item', 'avia_framework') : $permalinks['portfolio_permalink_base'];
        $permalinks['portfolio_entries_taxonomy_base'] = empty($permalinks['portfolio_entries_taxonomy_base']) ? __('portfolio_entries', 'avia_framework') : $permalinks['portfolio_entries_taxonomy_base'];
    

    Best regards,
    Ismael

    Hey ihawkr14,

    Thank you for the inquiry.

    The plugin automatically applies unique class names to the body tag for each account subpage, e.g. woocommerce-payment-methods for the payment method page, woocommerce-billing-address for the billing address page, so on and so forth. You can use those class names to adjust the style of an icon or link when viewing a corresponding sub page.

    .woocommerce-payment-methods .avia-icon-list li:nth-child(3) .iconlist_icon {
        background: orange;
    }
    

    The code above should adjust the background color of the third icon in the list when viewing the payment methods page. For the billing address, this should work.

    .woocommerce-billing-address .avia-icon-list li:nth-child(1) .iconlist_icon {
        background: orange;
    }
    

    We could also create a custom script that checks for the current page and apply a background to the corresponding link, but that would a bit more complicated.

    Best regards,
    Ismael

    in reply to: Tabs: Images as tab no text #1318908

    Hey Sebastian,

    Thank you for the inquiry.

    The screenshot above is not accessible. Please try to use imgur or dropbox instead. You might be able to apply the images as background using custom css.

    // https://kriesi.at/documentation/enfold/add-custom-css/#how-to-inspect-an-element-on-the-page

    Best regards,
    Ismael

    in reply to: Animate Portfolio items by CSS #1318907

    Hey Sebastian,

    Thank you for the inquiry.

    There is no option for it by default, but you might be able to use css animations to animate the portfolio items…

    Example:

    .grid-entry .inner-entry {
    	position: relative;
    	animation-duration: 2s;
    	animation-name: slideup;
    	animation-iteration-count: 1;
    }
    
    @keyframes slideup {
    	10% {
    		bottom: -500px;
    	}
    
    	100% {
    		bottom: 0;	
    	}
    }
    

    Or adjust the options of the isotope script.

    // https://isotope.metafizzy.co/options.html#transitions

    You will have to modify the enfold/config-templatebuilder/avia-shortcodes/portfolio/portfolio.js file directly.

    Best regards,
    Ismael

    in reply to: How to set the delay to display the Sticky Header #1318894

    Hi,

    The white space is the default background of the header. You might be able to get rid of it by adding this css code.

    .header_color .header_bg {
        opacity: 1;
        background-color: #1e5825 !important;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code. The issue does not occur when scrolling normally using a trackpad or the middle mouse. The header transitions smoothly downward and display the header fully. We can only reproduce it when we intentionally scroll at the very bottom of the slider first and gradually move downwards as you did in the video.

    Best regards,
    Ismael

    in reply to: Error message of type E_ERROR #1318892

    Hi,

    We are now seeing a completely different error in the debug log, which seems to be related to WPCLI commands and the instagram widget from the theme. Are you using the instagram widget? If yes, then you will have to install the Smash Balloon Social Photo Feed plugin.

    [30-Aug-2021 01:47:09 UTC] PHP Notice: Undefined index: avia_key in /home/wp/disk/wordpress/wp-content/themes/enfold/framework/php/class-framework-widgets.php on line 3417
    [30-Aug-2021 01:04:50 UTC] PHP Notice: Trying to access array offset on value of type null in phar:///home/wp/rbsh/wp-cli.phar/vendor/wp-cli/extension-command/src/Theme_Command.php on line 473

    Are you experiencing any issues with the dashboard or the page builder?

    The previous error probably occurred because the WooCommerce Shipping & Tax plugin is still enabled while the base plugin Woocommerce is disabled. We deactivated the plugin temporarily.

    Best regards,
    Ismael

    in reply to: Database MySQL problem #1318888

    Hi,

    File merging/compression returns to default “enable” and I couldn’t activate the plugin.

    Sorry for the delay. We tried to login to the site using the account above and the security answer, but when logging in, it just redirects back to the same page without giving any errors or warnings. Are you sure that the info is correct? Please post the FTP details in the private field so that we could access the server and edit the files when necessary.

    Which plugin are you referring to? The theme’s merging/compression settings are located in the Enfold > Performance panel. It is not a plugin. If you are using a different minification/compression plugin, please keep it disabled temporarily.

    Best regards,
    Ismael

    in reply to: Category page styling #1318886

    Hi,

    Thank you for the update.

    Did you toggle or emporarily disable the Enfold > Performance > File Compression settings after adding the css code?

    // https://kriesi.at/documentation/enfold/add-custom-css/#how-to-inspect-an-element-on-the-page

    Style and layout adjustments for the archive pages are currently limited and you cannot use the Advance Layout Builder (ALB), so you will have to modify the template files directly and adjust the styles manually. But yes, you could create a page using the ALB and do a redirect. We have not encountered any documentation or article, which says that doing a 301 redirect is a bad SEO practice.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    What happens when you remove the avia_events_display_tab and avia_events_general_tab functions from the enfold/config-events-calendar/config.php file? These functions use the tribe_display_settings_tab_fields and the tribe_general_settings_tab_fields filters respectively to remove a few options options from the display and general tabs.

    Best regards,
    Ismael

    in reply to: Portfolio – excerpt – working with span #1318881

    Hi,

    Do you see the $entry parameter in the filter?

    $content = apply_filters( 'avf_masonry_entry_content', $content, $entry, $this->atts );
    

    This parameter was recently added on version 4.8.6.1, if I am not mistaken.

    Best regards,
    Ismael

    in reply to: Cookies #1318880

    Hi,

    Thank you for the update.

    What do you mean by “internal cookies”? Do you add any cookies that contains user data or that allows script to collect data from the current user? Cookies should only be disabled initially if they allow a certain script to collect data or any information from the users, or if the cookie itself contains personal information. Cookies that only enables essential site features such as breadcrumbs, shopping cart etc. should be allowed on page load.

    Best regards,
    Ismael

    in reply to: All Enfold sites crash because of wrong CSS MIME type #1318879

    Hi,

    @conflock: Sorry for the confusion. @rikard is actually asking the other user (GWS) to open a new thread so that we could focus on yours. We checked the site and found out that an older version (4.8.3) of the theme is still active. Is there a staging or development version of the site containing the latest version (4.8.6.1)?

    Please try to use the latest version of the theme (4.8.6.1), then add the snippet or filter that we provided above to prevent the post-css files from being generated. You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the filter and make sure to purge the cache, or disable the plugin temporarily.

    Best regards,
    Ismael

    Hi,

    I see. Thank you for the clarification. Using the shortcode should help.

    Best regards,
    Ismael

    Hi,

    Is it possible to have the arrows move back to the first tab when on the last tab section.

    Sorry for the delay. What do you mean by “moving the arrows back to the first tab”? Please provide a screenshot so that we can see the element that you would like to change.

    Best regards,
    Ismael

    in reply to: Portfolio random – cache GetFlywheel & WP Rocket #1318875

    Hi,

    No problem. Please feel free to open a different thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Burger menu set screen size #1318633

    Hey Hejanni,

    Thank you for the inquiry.

    Yes, we could show the mobile menu icon earlier than what is set in the theme options. Please add this code in the Quick CSS field.

    @media only screen and (max-width: 1366px) {
      .responsive #top .av-main-nav .menu-item-avia-special {
          display: block !important;
      }
    
      .responsive #top .av-main-nav .menu-item {
        display: none !important;
      } 
    
      .responsive #top .av-main-nav .menu-item-avia-special {
        display: block !important;
      }
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

Viewing 30 posts - 13,201 through 13,230 (of 67,085 total)