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Viewing 30 posts - 13,201 through 13,230 (of 66,745 total)
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  • in reply to: .svg background , image , slider #1313806

    Hey beatazalewa,

    Thank you for the inquiry.

    You can only use raster images (png, jpg, gif) as background of column and slider elements. Unfortunately, you cannot use svg images. If you want to display an svg image, you may need to use a code or a text block element.

    Best regards,
    Ismael

    in reply to: Contact Form 7 #1313802

    Hey Dom,

    Thank you for the inquiry.

    What did change after the update? Please provide a link to the page containing the contact form and a screenshot of the issue. You can use imgur, dropbox or any third party image hosting for the screenshot.

    Best regards,
    Ismael

    in reply to: Next porfolio item link – wrong sorting #1313801

    Hey Michael,

    Thank you for the inquiry.

    The post navigation displays or returns the adjacent posts, based on the date that they were published. It is not based on the order of the posts in the portfolio grid. We could set it so that it displays the posts based on their title or sort them alphabetically, but we cannot guarantee that it will return posts based on where they are positioned in the grid.

    You can add this filter in the functions.php file.

    function avf_get_prev_post_sort_mod( $sort ) {
    	return "ORDER BY p.post_title DESC LIMIT 1";
    }
    add_filter( 'get_previous_post_sort', 'avf_get_prev_post_sort_mod' );
    
    function avf_get_next_post_sort_mod( $sort ) {
    	return "ORDER BY p.post_title ASC LIMIT 1";
    }
    add_filter( 'get_next_post_sort', 'avf_get_next_post_sort_mod' );
    

    Unfortunately, we cannot set the navigation to display posts based on grid order or sorting.

    Best regards,
    Ismael

    in reply to: Advanced Custom Fields Shortcode in excerpt blog post #1313796

    Hey soltner,

    Thank you for the inquiry.

    Have you tried manually adding it in the posts’ Excerpt box? If you cannot find the excerpt box, make sure to enable it from the Screen Options, or from the block editor’s Options > Preferences > Panels > Document Settings.

    Best regards,
    Ismael

    Hi,

    Thank you for the inquiry.

    To enable the arrows, you have to set the tab section’s Layout > Tab Buttons Out Of Screen Behaviour settings to the first option. Please note that the arrows will only display on mobile view or on smaller screens. You may need to upgrade the theme to the latest version (4.8.5) first.

    Best regards,
    Ismael

    in reply to: scr-set Attribut for full width Slider #1313789

    Hi,

    Thank you for the update.

    Would you mind posting the login details in the private field? We would like to check the plugins and the theme settings. Please make sure to upgrade the theme to the latest version, 4.8.5.

    Best regards,
    Ismael

    in reply to: post slider show full content #1313783

    Hi,

    Yes, the shortcode in the content slider is quite limited and adding shortcodes manually may not be what your client wanted. We could use the avf_post_slider_entry_excerpt filter to return the actual content of the post entry instead of the excerpt.

    function avf_post_slider_entry_excerpt_custom($excerpt, $prepare_excerpt, $permalink, $entry ) {
    	$excerpt = $entry->post_content;
    	return $excerpt;
    }
    add_filter('avf_post_slider_entry_excerpt', 'avf_post_slider_entry_excerpt_custom', 10, 4);
    

    This should display the full content of the posts in the post slider element, but it may require some css or style adjustments.

    Best regards,
    Ismael

    in reply to: Painfully slow blog #1313778

    Hi,

    We have found suppressed errors in the site coming from the wp-admin/css/colors/coffee/vl2eb.php:1 file. This file is not included in WordPress by default, so it must have been added by a plugin. Please locate the file and disable it temporarily. You could also download the latest version of WordPress and override your installation.

    Deprecated	Directive 'allow_url_include' is deprecated	1	
    wp-admin/css/colors/coffee/vl2eb.php:1
    Core
    Notice (Suppressed)	Undefined index: nsetts	1	
    wp-admin/css/colors/coffee/vl2eb.php:1
    

    We also disabled the Performance > File Compressions settings and it seems to have helped a bit. You should try to optimize the database to improve the site speed further.

    // https://kinsta.com/blog/wordpress-database-plugin/
    // https://www.wpbeginner.com/plugins/optimize-your-wordpress-database-with-one-click/

    Best regards,
    Ismael

    Hi,

    You can try this script in the functions.php file to remove the loading attribute from the product image.

    
    function ava_custom_script_remove_lazy(){
      ?>
      <script>
            (function($) {
                $(document).ready(function($) {
      		$('.size-shop_single').removeAttr('loading');
      	    });
            })(jQuery);
      </script>
      <?php
    }
    add_action('wp_footer', 'ava_custom_script_remove_lazy');
    

    Best regards,
    Ismael

    in reply to: FAQ Accordion keeps randomly jumping on page #1313767

    Hi,

    You may need to do the changes that we suggested above to prevent the accordeon element from scrolling.

    // https://kriesi.at/support/topic/faq-accordion-keeps-randomly-jumping-on-page/#post-1302789

    If you need more assistance, please feel free to open another thread.

    Best regards,
    Ismael

    in reply to: ENFOLD 4.8.3 + WP5.8: Import theme settings not working #1313766

    Hi,

    Thank you for the info.

    We exported the theme settings from on our own installation (see private field) and successfully uploaded it to the staging site, so this seems to be an issue with the exported theme settings file.

    Best regards,
    Ismael

    in reply to: missing translation #1313762

    Hi,

    Alright. Glad to know that it is working. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    You might be looking on a cached version of the page. Please add the css code again and make sure to purge the cache or check the site on incognito mode. Adjust the top margin as necessary.

    Best regards,
    Ismael

    in reply to: Youtube video is unavailable #1313759

    Hi,


    @madmanbean
    : Yes, the changes have been included in the latest version of the theme.


    @manchust
    : Thank you for the confirmation.

    Best regards,
    Ismael

    Hi,

    Looks like all of the plugins have been disabled or removed. Did you remove them all, or did you rename the plugins folder? Can we access the file server? Please include the FTP details in the private field.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Column box-shadow styling #1313756

    Hi,

    Alright. Please do not hesitate to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Move woocommerce cart icon on mobile #1313755

    Hi,

    Thank you for the info.

    We adjusted the css code a bit — combined and moved the css media queries at the bottom of the Quick CSS field. Please make sure to purge the cache before checking the page.

    Best regards,
    Ismael

    in reply to: Plugin funktioniert mit neuem Theme nicht mehr #1313569

    Hi,

    Great! Glad to know that the plugin is working properly again. Please do not hesitate to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    No problem. Glad to know that it is now back to normal. Let us know if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    For some reason, there were back and forward slashes before and after the css media query, which makes it invalid and it is also why it is not working correctly. We adjusted the css code. The logo should now have an additional 10px margin above it.

    Best regards,
    Ismael

    in reply to: Avia Layout Builder Search Content Element #1313559

    Hi,

    No problem. Thank you for sharing the link. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Drop down button (Possibly missing function) #1313558

    Hi,

    should I create a new “Code Block” with the html provided by the codepen.io and then use a custom CSS

    Yes, you could do it that way. You could also create your custom builder element but that would be more complicated and unfortunately, beyond the scope of support. You may need to hire a freelance developer to create a custom element if you are not comfortable with this kind of customization. For more info on how to add a custom shortcode or element, please check the following documentation.

    // https://kriesi.at/documentation/enfold/intro-to-layout-builder/#add-elements-to-alb

    Best regards,
    Ismael

    in reply to: Column box-shadow styling #1313555

    Hi,

    Glad to know that it is working. Unfortunately, there is no dedicated option for it in the element editor, so you will have to continue using the custom css code.

    Best regards,
    Ismael

    Hi,

    Glad to know that it is working. Yes, you can now re-enable the file compression settings. We suggested disabling it temporarily to make sure that the css changes get reflected in the frontend.

    Best regards,
    Ismael

    in reply to: Move woocommerce cart icon on mobile #1313553

    Hi,

    Thank you for the update.

    We are not seeing the latest css code in the stylesheets. Where did you add the code? Please post the login details in the private field so that we could test it properly.

    Best regards,
    Ismael

    in reply to: Youtube video is unavailable #1313552

    Hi,


    @madmanbean
    : Thank you for the info. The changes to the Youtube video data or parameters have been included in the latest version, so you do not have to add the filter anymore. Upgrading the theme to the latest version should unset the playlist parameter.

    Best regards,
    Ismael

    in reply to: missing translation #1313551

    Hi,

    Alright. We will keep the thread open. Please let us know if the filter above helps.

    Best regards,
    Ismael

    in reply to: cookie consent lightbox not working #1313550

    Hi,

    Thank you for the update.

    For some reason, the lightbox script it still not loading in the page. Would you mind posting the login details in the private field? We would like to check the dashboard and the theme settings.

    Best regards,
    Ismael

    in reply to: Black space on videos (both self hosted and youtube) #1313548

    Hi,


    @hitrev
    : As @guenni007 mentioned above, you have to actually know the dimension and aspect ratio of the videos that you are using. It is common for videos to have an aspect ratio of 16:9 because that is the most common aspect ratio on most devices and allows you to fit more on the screen when you set the video to go full screen.

    Best regards,
    Ismael

    in reply to: Adjusting background position in a gridrow element #1313547

    Hi,

    Thank you for following up.

    Have you tried removing the browser history or check the site on another machine? It looks the same on our end — same as the screenshot that we posted above. You might be looking on a cached version of the page.

    Best regards,
    Ismael

Viewing 30 posts - 13,201 through 13,230 (of 66,745 total)