Forum Replies Created

Viewing 30 posts - 12,961 through 12,990 (of 66,065 total)
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  • in reply to: Update avia-builder-rtl.css when using a child theme #1307110

    Hi,

    Thank you for the update.

    Would you mind providing the login details? We may have to access the dashboard in order to check the site properly.

    Best regards,
    Ismael

    Hi,

    Videos should not start automatically if they are not muted or if audio is enabled. Did you mute the videos? Try to unmute the videos to prevent them from playing automatically.

    Best regards,
    Ismael

    in reply to: Problem with color section with a customized ID #1307104

    Hi,

    We cannot reproduce the issue on our end anymore. Clicking on the middle menu or directly loading the page with the anchor work exactly the same. It lands correctly to the corresponding section with the gray background and a couple drinking at a table as you described. We checked the site on Chrome and Firefox. Which browser are you using?

    Best regards,
    Ismael

    in reply to: Sorting "You might also like" #1307089

    Hi,

    Thank you for the update.

    Yes, please post the content of template file using pastebin.com, or provide the login details in the private field so that we can test it properly. Make sure that the Appearance > Editor panel is accessible.

    Best regards,
    Ismael

    in reply to: Translate Cookie Consent Message Bar #1307088

    Hi,

    Thank you for the info.

    We have added the following css code in the Quick CSS field, and disabled the Performance > File Compression settings temporarily.

    html[lang="fr-FR"] .avia-cookie-consent-button-3.av-extra-cookie-btn.avia-cookie-link-btn {
        display: none !important;
    }
    
    html[lang="en-GB"] .avia-cookie-consent-button-2.av-extra-cookie-btn.avia-cookie-link-btn {
        display: none !important;
    }
    

    This should hide the second button when the current language is en-GB and hide the third one when it is fr-FR.

    Best regards,
    Ismael

    in reply to: Archive.php Title h1 take the title first post #1307087

    Hi,

    Thank you for the update.

    We may need to access to the dashboard in order to check the issue further. Please post the login details in the private field and make sure that the Appearance > Editor panel is accessible.

    Best regards,
    Ismael

    in reply to: Direct link to masonry category #1307085

    Hi,

    No problem. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    The menu items are displaying properly on our end as shown in the screenshots below.

    // https://ibb.co/n1H2s82
    // https://ibb.co/8XLD77B

    Please try to remove the browser cache or check it on incognito mode.

    Best regards,
    Ismael

    in reply to: Masonry Grid on parallax color section firefox bug #1307083

    Hi,

    Thank you for the update.

    Would you mind posting a screencast of the issue? The masonry items load perfectly fine on our end without bouncing. We checked the site on Chrome and Firefox.

    Best regards,
    Ismael

    in reply to: scrolling no longer visible with layerslider #1307082

    Hi,

    Thank you for the update.

    We edited the functions.php file and adjusted the filter a bit. The navigations are now displaying correctly in the post with the layer slider.

    /*
    * Add your own functions here. You can also copy some of the theme functions into this file. 
    * WordPress will use those functions instead of the original functions then.
    */
    function avia_remove_fullwidth_slider_check($settings)
    {
       $settings['is_fullwidth'] = false;
       $settings['skip_output'] = false;
       return $settings;
    }
    add_filter('avia_post_nav_settings','avia_remove_fullwidth_slider_check', 10, 1);
    

    Best regards,
    Ismael

    in reply to: Fix Coupon Code Not Accepted #1307080

    Hi,

    Looks like the coupon toggle is now working correctly even without the previous script that we recommended previously. Please try to remove the cache and visit the checkout page.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Fontello after new update #1307079

    Hi,

    Did you add the code or filter in the functions.php file? You have to add the code manually and change the line that we mentioned above.

    Best regards,
    Ismael

    in reply to: Page Speed #1307078

    Hey Monika,

    Thank you for the inquiry.

    You can set the theme to only load stylesheets and scripts for elements that are actually used in the page. To do that, set the Enfold > Performance > Disabling of template builder elements settings to the second option and disable the Performance > File Compression settings. You can then install a plugin such as Autoptimize to compress and minify the scripts and stylesheets.

    Best regards,
    Ismael

    in reply to: SEO #1307077

    Hey Monika,

    Thank you for the inquiry.

    Yes, the elements will still exist in the page but the theme will hide them or prevent them from displaying using css and css media queries. Have you tried optimizing the site to improve the loading speed?

    // https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
    // https://gtmetrix.com/wordpress-optimization-guide.html

    Best regards,
    Ismael

    in reply to: Google Map Marker Size Increase #1307076

    Hi,

    Thank you for the update.

    1.) Yes, you have to create the folder manually.

    2.) It is not displaying the selected size because the actual marker image is only 80x80px. You may have to reselect the marker image or upload it again. Make sure that the minimum size is 160x160px.

    Best regards,
    Ismael

    in reply to: Front Page Not Updating #1306906

    Hi,

    The theme options should stay intact when you switch to a different theme and go back. But all the same, you should still create a site backup or a restore point just in case.

    The issue does not exist on most Enfold installations and on our own server, so this is likely not an issue with the theme. We have not encounter other reports or threads describing the same issue that have not been resolved by disabling the cache, which seems to be the issue based on your description.

    Best regards,
    Ismael

    Hi,

    Yes, the css has been added in the gallery.css file, which should be included in the next patch.

    Best regards,
    Ismael

    in reply to: Update avia-builder-rtl.css when using a child theme #1306900

    Hi,

    Did you toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code? Make sure to purge the cache too before checking the page.

    .rtl div.avia_layout_column,
    .rtl div.avia_layout_section,
    .rtl div.avia-highlight{
    	float: left !important;
    }
    
    .rtl div.avia_layout_column.avia-first-col{
    	clear: left !important;
    }
    

    Best regards,
    Ismael

    in reply to: Layerslider WP Glitching between transitions #1306899

    Hi,

    We NOT are saying that this is not a theme issue. We already told you that we cannot figure out the problem. Please note that we did not create the layer slider and only bundled it with the theme.

    Best regards,
    Ismael

    in reply to: burger menu left, logo centered #1306871

    Hey dondela,

    Thank you for the inquiry.

    This css should move the burger menu to the left of the logo.

    .html_header_top.html_bottom_nav_header #header_main_alternate .main_menu {
        clear: none;
        position: absolute;
        line-height: 40px;
        width: auto;
        float: none;
        right: auto;
        left: 50px;
        top: 30px;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings while configuring the site.

    Best regards,
    Ismael

    Hi,

    Thank you for the update.

    Whenever we check the page, only the color section video is playing automatically, other videos are paused or stopped.

    Are you referring to the preloading? You can set the Advanced > Privacy Settings > Lazy Load videos to the second option to prevent the videos from preloading.

    Best regards,
    Ismael

    in reply to: Sorting "You might also like" #1306867

    Hey Stefano,

    Thank you for the inquiry.

    Editing the template file directly should be enough to adjust the query. We can use hooks such as pre_get_posts but that would mean filtering other queries to make sure that we are actually adjusting the query for the related posts, which is more complicated than adjusting the query directly from the template.

    Best regards,
    Ismael

    in reply to: Product category page sidebar widget #1306866

    Hey kilimats,

    Thank you for the inquiry.

    The default widget will actually display when the widget area is empty. Have you tried adding any widgets in the Appearance > Widgets panel?

    Best regards,
    Ismael

    in reply to: Archive.php Title h1 take the title first post #1306864

    Hi,

    Thank you for the info.

    Did you add or use the avf_which_archive_output filter in the functions.php file? By default, the name of the category should display in the archive pages, not the title of the first post.

    Best regards,
    Ismael

    in reply to: Google Analytics Cookies are loaded automaticaly #1306863

    Hi,

    Yes, you can add the whole code directly in the field or just add the tracking ID. It should work fine.

    Best regards,
    Ismael

    in reply to: Translate Cookie Consent Message Bar #1306862

    Hey laboiteapixels12,

    Thank you for the inquiry.

    You can add another button for the other language in the Privacy & Cookies > Cookie Handling > Buttons section, then we can add a few css code to show the appropriate button for the current language. Please provide the site URL in the private field so that we can check it properly.

    Best regards,
    Ismael

    in reply to: A Design like that #1306857

    Hi,

    You can find the theme demo here.

    // https://kriesi.at/themes/enfold-overview/

    This is a page with a full screen slider.

    // https://kriesi.at/themes/enfold-2017/elements/fullscreen-slider/

    Best regards,
    Ismael

    Hey kilimats,

    Thank you for the inquiry.

    Did you override the product templates in your child theme? It is possible that the settings are not working correctly because the site is using a custom template. Please provide a link to an archive or shop page so that we can check it.

    Best regards,
    Ismael

    in reply to: Masonry Grid on parallax color section firefox bug #1306851

    Hey Tobias,

    Thank you for the inquiry.

    Are you referring to the masonry items’ animation? You can use this css code to disable it.

    .av-masonry-image-container, .av-inner-masonry-content, .av-masonry-pagination {
        -webkit-transition: none;
        transition: none;
        opacity: 1;
    }
    

    We checked the site on Firefox but we do not see any issue with it.

    Best regards,
    Ismael

    in reply to: Portfolio Grid alignment issues #1306849

    Hi,

    This must occur during the original upload. Is that true? If so, it would explain why my migration skipped the thumbnailing process.

    Yes, the thumbnails are generated when uploading an image.

    I am a bit concerned about this. Are all of the sizes necessary — and is there any way to reduce the number of thumbs generated?

    You can actually disable every registered thumbnails without causing any problem. WordPress will just fall back to the original image when necessary. The thumbnails are added to improve the site’s loading speed. They are there so that WordPress or the theme will not have to use the largest image when a smaller one will do.

    To unset or deregister the thumbnails, you can use this snippet in the functions.php file.

    
    // deregister theme thumbnails
    function ava_remove_enfold_image_sizes() {
      remove_image_size('square');
      remove_image_size('featured');
      remove_image_size('featured_large');
      remove_image_size('portfolio');
      remove_image_size('portfolio_small');
      remove_image_size('gallery');
      remove_image_size('magazine');
      remove_image_size('masonry');
      remove_image_size('entry_without_sidebar');
      remove_image_size('entry_with_sidebar');
      remove_image_size('shop_thumbnail');
      remove_image_size('shop_catalog');
      remove_image_size('shop_single'); 
      remove_image_size('shop_gallery_thumbnail');
    }
    add_action('init', 'ava_remove_enfold_image_sizes');
    

    Next time an image is uploaded, the thumbnails listed above will not be generated.

    Best regards,
    Ismael

Viewing 30 posts - 12,961 through 12,990 (of 66,065 total)