Forum Replies Created
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June 23, 2021 at 11:03 am in reply to: Update avia-builder-rtl.css when using a child theme #1307110
Hi,
Thank you for the update.
Would you mind providing the login details? We may have to access the dashboard in order to check the site properly.
Best regards,
IsmaelJune 23, 2021 at 10:59 am in reply to: Videos play automaticly, although autoplay has been deactivated #1307107Hi,
Videos should not start automatically if they are not muted or if audio is enabled. Did you mute the videos? Try to unmute the videos to prevent them from playing automatically.
Best regards,
IsmaelHi,
We cannot reproduce the issue on our end anymore. Clicking on the middle menu or directly loading the page with the anchor work exactly the same. It lands correctly to the corresponding section with the gray background and a couple drinking at a table as you described. We checked the site on Chrome and Firefox. Which browser are you using?
Best regards,
IsmaelHi,
Thank you for the update.
Yes, please post the content of template file using pastebin.com, or provide the login details in the private field so that we can test it properly. Make sure that the Appearance > Editor panel is accessible.
Best regards,
IsmaelHi,
Thank you for the info.
We have added the following css code in the Quick CSS field, and disabled the Performance > File Compression settings temporarily.
html[lang="fr-FR"] .avia-cookie-consent-button-3.av-extra-cookie-btn.avia-cookie-link-btn { display: none !important; } html[lang="en-GB"] .avia-cookie-consent-button-2.av-extra-cookie-btn.avia-cookie-link-btn { display: none !important; }
This should hide the second button when the current language is en-GB and hide the third one when it is fr-FR.
Best regards,
IsmaelHi,
Thank you for the update.
We may need to access to the dashboard in order to check the issue further. Please post the login details in the private field and make sure that the Appearance > Editor panel is accessible.
Best regards,
IsmaelHi,
No problem. Please feel free to open another thread if you need anything else.
Have a nice day.
Best regards,
IsmaelJune 23, 2021 at 8:01 am in reply to: Menu item is not displayed on the home page + different video size in microsoft #1307084Hi,
Thank you for the update.
The menu items are displaying properly on our end as shown in the screenshots below.
// https://ibb.co/n1H2s82
// https://ibb.co/8XLD77BPlease try to remove the browser cache or check it on incognito mode.
Best regards,
IsmaelHi,
Thank you for the update.
Would you mind posting a screencast of the issue? The masonry items load perfectly fine on our end without bouncing. We checked the site on Chrome and Firefox.
Best regards,
IsmaelHi,
Thank you for the update.
We edited the functions.php file and adjusted the filter a bit. The navigations are now displaying correctly in the post with the layer slider.
/* * Add your own functions here. You can also copy some of the theme functions into this file. * WordPress will use those functions instead of the original functions then. */ function avia_remove_fullwidth_slider_check($settings) { $settings['is_fullwidth'] = false; $settings['skip_output'] = false; return $settings; } add_filter('avia_post_nav_settings','avia_remove_fullwidth_slider_check', 10, 1);
Best regards,
IsmaelHi,
Looks like the coupon toggle is now working correctly even without the previous script that we recommended previously. Please try to remove the cache and visit the checkout page.
Thank you for your patience.
Best regards,
IsmaelHi,
Did you add the code or filter in the functions.php file? You have to add the code manually and change the line that we mentioned above.
Best regards,
IsmaelHey Monika,
Thank you for the inquiry.
You can set the theme to only load stylesheets and scripts for elements that are actually used in the page. To do that, set the Enfold > Performance > Disabling of template builder elements settings to the second option and disable the Performance > File Compression settings. You can then install a plugin such as Autoptimize to compress and minify the scripts and stylesheets.
Best regards,
IsmaelHey Monika,
Thank you for the inquiry.
Yes, the elements will still exist in the page but the theme will hide them or prevent them from displaying using css and css media queries. Have you tried optimizing the site to improve the loading speed?
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://gtmetrix.com/wordpress-optimization-guide.htmlBest regards,
IsmaelHi,
Thank you for the update.
1.) Yes, you have to create the folder manually.
2.) It is not displaying the selected size because the actual marker image is only 80x80px. You may have to reselect the marker image or upload it again. Make sure that the minimum size is 160x160px.
Best regards,
IsmaelHi,
The theme options should stay intact when you switch to a different theme and go back. But all the same, you should still create a site backup or a restore point just in case.
The issue does not exist on most Enfold installations and on our own server, so this is likely not an issue with the theme. We have not encounter other reports or threads describing the same issue that have not been resolved by disabling the cache, which seems to be the issue based on your description.
Best regards,
IsmaelJune 22, 2021 at 10:39 am in reply to: Gallery Thumbnail Layout Issue on Chromium-based browsers #1306902Hi,
Yes, the css has been added in the gallery.css file, which should be included in the next patch.
Best regards,
IsmaelJune 22, 2021 at 10:37 am in reply to: Update avia-builder-rtl.css when using a child theme #1306900Hi,
Did you toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code? Make sure to purge the cache too before checking the page.
.rtl div.avia_layout_column, .rtl div.avia_layout_section, .rtl div.avia-highlight{ float: left !important; } .rtl div.avia_layout_column.avia-first-col{ clear: left !important; }
Best regards,
IsmaelHi,
We NOT are saying that this is not a theme issue. We already told you that we cannot figure out the problem. Please note that we did not create the layer slider and only bundled it with the theme.
Best regards,
IsmaelHey dondela,
Thank you for the inquiry.
This css should move the burger menu to the left of the logo.
.html_header_top.html_bottom_nav_header #header_main_alternate .main_menu { clear: none; position: absolute; line-height: 40px; width: auto; float: none; right: auto; left: 50px; top: 30px; }
Please toggle or temporarily disable the Enfold > Performance > File Compression settings while configuring the site.
Best regards,
IsmaelJune 22, 2021 at 6:50 am in reply to: Videos play automaticly, although autoplay has been deactivated #1306869Hi,
Thank you for the update.
Whenever we check the page, only the color section video is playing automatically, other videos are paused or stopped.
Are you referring to the preloading? You can set the Advanced > Privacy Settings > Lazy Load videos to the second option to prevent the videos from preloading.
Best regards,
IsmaelHey Stefano,
Thank you for the inquiry.
Editing the template file directly should be enough to adjust the query. We can use hooks such as pre_get_posts but that would mean filtering other queries to make sure that we are actually adjusting the query for the related posts, which is more complicated than adjusting the query directly from the template.
Best regards,
IsmaelHey kilimats,
Thank you for the inquiry.
The default widget will actually display when the widget area is empty. Have you tried adding any widgets in the Appearance > Widgets panel?
Best regards,
IsmaelHi,
Thank you for the info.
Did you add or use the avf_which_archive_output filter in the functions.php file? By default, the name of the category should display in the archive pages, not the title of the first post.
Best regards,
IsmaelHi,
Yes, you can add the whole code directly in the field or just add the tracking ID. It should work fine.
Best regards,
IsmaelHey laboiteapixels12,
Thank you for the inquiry.
You can add another button for the other language in the Privacy & Cookies > Cookie Handling > Buttons section, then we can add a few css code to show the appropriate button for the current language. Please provide the site URL in the private field so that we can check it properly.
Best regards,
IsmaelHi,
You can find the theme demo here.
// https://kriesi.at/themes/enfold-overview/
This is a page with a full screen slider.
// https://kriesi.at/themes/enfold-2017/elements/fullscreen-slider/
Best regards,
IsmaelJune 22, 2021 at 5:33 am in reply to: SHop archive and product category pages show sidebar even though disabled #1306853Hey kilimats,
Thank you for the inquiry.
Did you override the product templates in your child theme? It is possible that the settings are not working correctly because the site is using a custom template. Please provide a link to an archive or shop page so that we can check it.
Best regards,
IsmaelHey Tobias,
Thank you for the inquiry.
Are you referring to the masonry items’ animation? You can use this css code to disable it.
.av-masonry-image-container, .av-inner-masonry-content, .av-masonry-pagination { -webkit-transition: none; transition: none; opacity: 1; }
We checked the site on Firefox but we do not see any issue with it.
Best regards,
IsmaelHi,
This must occur during the original upload. Is that true? If so, it would explain why my migration skipped the thumbnailing process.
Yes, the thumbnails are generated when uploading an image.
I am a bit concerned about this. Are all of the sizes necessary — and is there any way to reduce the number of thumbs generated?
You can actually disable every registered thumbnails without causing any problem. WordPress will just fall back to the original image when necessary. The thumbnails are added to improve the site’s loading speed. They are there so that WordPress or the theme will not have to use the largest image when a smaller one will do.
To unset or deregister the thumbnails, you can use this snippet in the functions.php file.
// deregister theme thumbnails function ava_remove_enfold_image_sizes() { remove_image_size('square'); remove_image_size('featured'); remove_image_size('featured_large'); remove_image_size('portfolio'); remove_image_size('portfolio_small'); remove_image_size('gallery'); remove_image_size('magazine'); remove_image_size('masonry'); remove_image_size('entry_without_sidebar'); remove_image_size('entry_with_sidebar'); remove_image_size('shop_thumbnail'); remove_image_size('shop_catalog'); remove_image_size('shop_single'); remove_image_size('shop_gallery_thumbnail'); } add_action('init', 'ava_remove_enfold_image_sizes');
Next time an image is uploaded, the thumbnails listed above will not be generated.
Best regards,
Ismael -
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