Forum Replies Created

Viewing 30 posts - 12,871 through 12,900 (of 66,075 total)
  • Author
    Posts
  • in reply to: Unable to log in to the admin panel #1308286

    Hi,

    Thank you for the inquiry.

    We tried to access the server via FTP but the login account seems to be invalid. Please check the info carefully or provide another account. Did you modify the layer slider shortcode in the child theme?

    Best regards,
    Ismael

    in reply to: Hosting fonts with FTP #1308282

    Hi,

    Alright. Glad to know. Please feel free to open a new thread should you need anything else. We will close this one for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: ENFOLD PROBLEMS #1308278

    Hey AndreaMantegazza,

    Thank you for the inquiry.

    1.) You can set the menu to switch to icon or burger menu earlier or when the screen width is less than 989px. The option can be found in the Enfold > Main Menu > General > Menu Items for mobile settings.

    2.) Did you add custom code to move the onsale badge beside the price? It should be on top of the product image by default. To fix it, try to move the badge upwards with this css code.

    #top .onsale {
        margin-top: -60px;
    }
    

    You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Problem with color section with a customized ID #1308275

    Hi,

    Thank you for the update.

    We were able to reproduce the issue on initial load but then it works fine after refreshing the page. Is it working correctly when you remove the wp-spaios-slider inside the Unni imu section? It is possible that the slider only loads once the document is scrolled or when it is in view causing a layout shift, which is affecting the supposed landing or anchor position.

    You should also try to disable the animations of the elements.

    Best regards,
    Ismael

    in reply to: Portfolio grid hover like masonry grid hover #1308274

    Hi,

    Glad to know that you managed to improve the css code. Now, regarding the layout shift, it seems that the script is still calculating the height of the grid content because we set the transition property to include all css properties including the position. To change it, try to set the transition property so that it only affect the opacity. Change this line..

    transition: all 0.4s ease-in-out;
    

    .. to.

    transition: opacity 0.4s ease-in-out;
    

    Best regards,
    Ismael

    in reply to: Add fx border to fullwidth sub menu #1308272

    Hey webWahine,

    Thank you for the inquiry.

    Looks like the full width sub menu is only available in the home page. Are you trying to highlight the active menu item? The solution that we provided in the following thread might help.

    // https://kriesi.at/support/topic/enfold-gaming-demo-menu-functionality-on-sub-menu

    Best regards,
    Ismael

    in reply to: Rumble Icon available in 'Social Profiles' section #1308271

    Hey Kyle,

    Thank you for the inquiry.

    If you have an svg file of the Rumble logo, you can upload it to fontello and convert it to an icon file. You can then upload it in the Enfold > Import/Export > Iconfont Manager as a custom icon. You will then have to register the new social icon and assign the custom icon to it.

    Please check the following documentation for more info.

    // https://kriesi.at/documentation/enfold/social-share-buttons/#how-to-add-custom-social-icons-to-enfold-options

    Best regards,
    Ismael

    in reply to: height of the underline in hover/active main menu #1308269

    Hey Justin,

    Thank you for the inquiry.

    You might be referring to the active menu indicator. To adjust its style, you can start with the following css code.

    .avia-menu-fx {
        position: absolute;
        bottom: -1px;
        height: 5px;
        z-index: 10;
        width: 100%;
        left: 0;
        opacity: 0;
        visibility: hidden;
    }
    

    Best regards,
    Ismael

    Hey denisechapman,

    Thank you for the inquiry.

    Yes, this should be possible by editing the header.php template directly or by adding a widget area inside the header. For more info, please check the following documentation.

    // https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    You can also check the header layouts in the same documentation.

    // https://kriesi.at/documentation/enfold/header/#header-layouts

    Best regards,
    Ismael

    in reply to: BBPress can't create new topics #1308255

    Hey amyteslin,

    Thank you for the inquiry.

    You might have to login first before creating a new topic. There is actually a notification below the topic or category list.

    You must be logged in to contribute.
    

    We tried to login using the account above but it seems to be invalid. Please check the info carefully or provide another account.

    Best regards,
    Ismael

    Hi,

    The canonical URL actually exists in the posts as you can can see in the example below.

     	<link rel="canonical" href="https://e-site.com/b2b-koopsignalen/">
    

    Are you using the Yoast plugin? You can manually enable it the plugin’s settings.

    // https://yoast.com/help/canonical-urls-in-wordpress-seo/

    Best regards,
    Ismael

    in reply to: Tab Section problem, doesnt show full content #1308248

    Hi,

    Would you mind posting the login details in the private field? Please make sure that the Appearance > Editor panel is accessible so that we could edit the files and debug the issue properly.

    Best regards,
    Ismael

    in reply to: portfolio items url presonalized #1308247

    Hey Empatica,

    Thank you for the inquiry.

    You can try the solution that we provided in the following thread.

    // https://kriesi.at/support/topic/portfolio-categories-into-url-permalink/#post-735882

    These articles and documentation should also help.

    // https://kellenmace.com/remove-custom-post-type-slug-from-permalinks/
    // https://developer.wordpress.org/reference/hooks/post_type_link/

    And you should also try this plugin.

    // https://wordpress.org/plugins/wp-permastructure/

    Best regards,
    Ismael

    in reply to: Tag archive #1308131

    Hi,

    Where did you add the code? We cannot find it in the functions.php file. Duplicating the function might break the site, so we did not add it.

    Best regards,
    Ismael

    in reply to: Mobile device display order #1308129

    Hi,

    Glad to know that you figured it out.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: masonry gallery caption #1308128

    Hi,

    for now what i do is swapping the two fields.

    Yes, that is actually what we are suggesting because by default, the theme displays whatever is the value of the title attribute inside the lightbox. We could change this but we have to modify the \enfold\config-templatebuilder\avia-shortcodes\av-helper-masonry.php file.

    Best regards,
    Ismael

    in reply to: Parallax effect with text over image #1308047

    Hi,

    Thank you for the update.

    We added a 1/1 column element inside the color section and move the text inside it. We then applied a background color to the column and set the transparency to 50%. Is that what you are trying to do?

    Best regards,
    Ismael

    in reply to: can't change page after update theme (503 error) #1308045

    Hi,

    No problem. Glad to know that we could help. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Featured images as full-width header #1308044

    Hey Gavin,

    Thank you for the inquiry.

    This should be possible but we have to modify the single.php file template directly. We can use the default markup of the color section element and place it in the template file. Please edit the single.php file, remove everything and replace it with the following code.

    // https://pastebin.com/nFnuKsas

    You can add the featured image as usual and it will display as a full width element at the very top of the page.

    Best regards,
    Ismael

    in reply to: Alternative to Slide-Show (full width) #1308043

    Hey Monika,

    Thank you for the inquiry.

    You can actually use the Image element and the Color Section to create a full width image. Just insert an Image element inside a Color Section, then follow the instruction in the following documentation to adjust the width of the color section container and make it full width.

    // https://kriesi.at/documentation/enfold/color-section/#color-section-with-100-content-width

    Best regards,
    Ismael

    Hey AlpseeDesign,

    Thank you for the inquiry.

    Would you mind providing a link to a page containing the related posts section? By default, the theme is not using h3 tags for the titles of the related posts, so it might be generated by a plugin or a custom script. Did you modify the includes > related-posts.php file?

    Best regards,
    Ismael

    in reply to: Hosting fonts with FTP #1308041

    Hey spooniverse,

    Thank you for the inquiry.

    The custom font manager is using the wp_upload_dir function by default to get the location of the uploads directory where the theme uploads and retrieves the font. The function returns an array containing information about the uplaods directory.

    // https://developer.wordpress.org/reference/functions/wp_upload_dir/

    You might be able to change the default directory by editing the upload location in the enfold/framework/php/font-management/class-avia-icon-fonts.php file around line 36.

    $upload = wp_upload_dir();
    

    Unfortunately, we haven’t tried or tested this before.

    Best regards,
    Ismael

    in reply to: Hiding/showing div(s) when checkbox(es) are selelcted #1308039

    Hey FlatText,

    Thank you for the inquiry.

    We edited the html and the javascript or jQuery script a bit, then add a few css code to hide the option initially.

    jQuery:

    $(".ywapo_input_container_checkbox").on("click", function() {
    	var checked = $(this).find("input").is(":checked");
    	var option = "." + $(this).find(".ywapo_option_label").text().toLowerCase();
    
    	if(checked) {
    		$(option).toggle();
    	} else {
    		$(option).css("display", "none");
    	}
    });
    

    HTML:

    
    -- checkboxes here --
    <div class="ywapo-option">
        <p class="breakfast">Breakfast</p>
        <p class="lunch">Lunch</p>
        <p class="dinner">Dinner</p>
    </div>
    

    CSS:

    .ywapo-option p {
        display: none;
    }
    

    We are not sure if this fiddle link is going to expire, so we added the changes above.

    // https://jsfiddle.net/zmy8xuf0/15/

    Best regards,
    Ismael

    in reply to: Do not print logo #1308038

    Hi,

    Thank you for the update.

    Adding the following css code helped remove the gap or the layer slide space above the actual content.

    .avia-layerslider.container_wrap {
        display: none;
    }

    Screenshot: https://postimg.cc/xXSQxgVS

    Best regards,
    Ismael

    Good morning there!

    We took screenshots of the site on Firefox and Microsoft Edge. The menu item is displaying properly on both browsers. Please check the screenshots below.

    Screenshot: https://postimg.cc/gallery/5zCXmfc

    We are not really sure why it is not displaying on your end.

    Best regards,
    Ismael

    in reply to: WooCommerce Checkout Page Layout #1308035

    Hi,

    Would you like to move the order details beside the checkout form? You can try this css code in the Quick CSS field.

    @media only screen and (min-width: 768px) {
      .woocommerce-checkout {
        display: flex;
        justify-content: space-between;
      }
    
      .woocommerce-checkout #customer_details {
        overflow: visible;
        flex: 1 1 60%;
        margin-right: 4%;
      }
    
      .woocommerce-checkout #order_review_heading {
        position: absolute;
        left: 64%;
      }
    
      .woocommerce-checkout #order_review {
        flex: 1 3 34%;
        top: 54px;
        position: inherit;
      }
    }
    

    Best regards,
    Ismael

    in reply to: woocommerce 2 column checkout #1308034

    Hi!

    Yes, that is possible. We wrapped the code inside a css media query so that it will only affect the desktop view. Please try it again.

    Cheers!
    Ismael

    in reply to: Enfold & CLS issue on main Div #1308033

    Hi,

    Did you actually try the css code? We cannot find it in the document. Applying a minimum height or specifying the height of the element manually should prevent the next elements from shifting, thus improving the CLS score. For desktop view, you can add this css code to define the height of the pricing row, which seems to be shifting a bit when the font swapped.

    li.avia-pricing-row {
        min-height: 83px;
    }
    

    Best regards,
    Ismael

    in reply to: Mobile Site Issues with responsiveness #1307963

    Hey Colferg,

    Thank you for the inquiry.

    You should edit the column containing the text blocks with right alignment and apply a unique class name or ID to it so that you can style it differently on mobile view.

    // https://kriesi.at/documentation/enfold/add-custom-css/#enable-custom-css-class-name-support

    You can use this css code to adjust the text alignment of the text block and remove the left margin of the column.

    
    @media only screen and (max-width: 767px) {
        .custom-css-name {
    	margin-left: 0 !important;
        }
    
        .custom-css-name .avia_textblock p {
    	text-align: center !important;
        }
    }
    

    Make sure to replace “custom-css-name” with the actual class name of the column.

    Best regards,
    Ismael

    in reply to: Error using the /blog URL #1307961

    Hey Colferg,

    Thank you for the inquiry.

    Would you mind posting the content of the .htaccess file? There might be a folder or directory in the root directory of your installation with the name “blog”. You should have your hosting provider check the directories or folders in your server, and have them rename or remove the folder.

    Best regards,
    Ismael

Viewing 30 posts - 12,871 through 12,900 (of 66,075 total)