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Viewing 30 posts - 12,871 through 12,900 (of 67,424 total)
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  • in reply to: Background Video Not Formatting #1327887

    Hi,

    I found the solution. Under theme settings and under “Self hosted videos and audio features (WP-Mediaelement scripts)” I selected ” Always Load”

    Thank you for the updates. Glad to know that you have found a working solution. Please let us know if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Z-index problem with Event Ticket plugin in mobile view #1327886

    Hey Marc,

    Thank you for the inquiry.

    Looks like you have managed to fix it by adjusting the z-index property of the dialog container.

    .tribe-common div.tribe-dialog {
        top: 0 !important;
        z-index: 99999999 !important;
    }
    

    This is how it looks on our end.

    Screenshot: https://imgur.com/ANHYtMd

    Best regards,
    Ismael

    in reply to: WPML translation not showing #1327883

    Hi,

    Thank you for the update.

    Looks like you have already selected a front page in the Enfold > Theme Options (Danish) but not yet on the Enfold > Theme Options (English) version. Please note that the theme options have to be configured separately for both languages.

    Best regards,
    Ismael

    in reply to: Emojis showing in preview but not in frontend #1327879

    Hi,

    Thank you for the screencast.

    It is possible that some emojis or emoticons are not supported. Can you add other emojis other the ones you tried in the screencast?

    Best regards,
    Ismael

    in reply to: Enfold Single Post Navigation #1327876

    Hi,

    Thank you for following up.

    Is there also a code to add a loop in the single post navigation? That would be great!

    Unfortunately, that option is not available out of the box. You may need to hire a freelance developer to modify the default behavior of the post navigation.

    Best regards,
    Ismael

    in reply to: WooCommerce Add to Cart Issue #1327610

    Hey jnightingale,

    Thank you for the inquiry.

    Looks like you have disabled Javascript and cookies in your browser, which the site requires in order work properly. Did you try using a different browser?

    To enable Javascript back on a Chrome browser, please check the following documentation. Steps may differ a bit on other browsers.

    // https://developer.chrome.com/docs/devtools/javascript/disable/

    Best regards,
    Ismael

    in reply to: category alignment #1327608

    Hey Veronika,

    Thank you for the inquiry.

    The image above was not uploaded correctly. Please try to upload the screenshot again and make sure to check the imgur URL. Have you tried adjusting the posts layout in the Enfold > Blog Layout > Blog Layout settings?

    Best regards,
    Ismael

    in reply to: Background Video Not Formatting #1327607

    Hey MikeTandySwag,

    Thank you for the inquiry.

    We cannot reproduce the issue on our end. Aside from the 7px margin at the left of the slider, the video seems to be resizing correctly. To remove the left margin, try to use this css code.

    .avia-slideshow-inner {
        margin-left: 0 !important;
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    This is how the slider looks on our end.

    Screenshot: https://imgur.com/pPexGgV

    Best regards,
    Ismael

    in reply to: I'm not able to download and import demo template. #1327606

    Hi,

    Thank you for the info.

    Just in case the demo I chose: Consulting Demo

    We managed to import the demo without encountering the error above. You can now begin with the site modification.

    Hello, every time I try to download ‘Photography Portfolio Demo’ I get this information:

    If you want to import a different demo, try to reset the database and the whole installation using the WP Reset plugin.

    // https://wordpress.org/plugins/wp-reset/

    Best regards,
    Ismael

    in reply to: Fade in animation on section #1327590

    Hey Sigmund,

    Thank you for the inquiry.

    This option is not available in the color section element by default but you can use the layer slider instead. Add a new layer and enable the fade option in the Transitions > Style Properties settings.

    Best regards,
    Ismael

    in reply to: PDF link not opening #1327559

    Hey onedesignprint,

    Thank you for the inquiry.

    We cannot open the PDF file on desktop and mobile view. The file doesn’t seem to exist. Please remove the old file, then try to upload it again. (see private field)

    Best regards,
    Ismael

    in reply to: Enfold / Formidable Forms javascript problem (Other Field) #1327557

    Hey sitesme,

    Thank you for the inquiry.

    Looks like you are now using the default contact form from the theme. Where did you add the formidable forms? Please provide the page URL in the private field.

    Best regards,
    Ismael

    in reply to: Enfold Single Post Navigation #1327554

    Hi,

    Thank you for the update.

    The post navigation is not displaying in some of your posts because there are fullwidth elements within the page. The post navigation is set to hide by default on pages with fullwidth elements including sliders, grid row or color sections. To enable it back, you have to adjust the settings using the avia_post_nav_settings filter.

    Please add the code in the functions.php file.

    /*
    * Add your own functions here. You can also copy some of the theme functions into this file. 
    * WordPress will use those functions instead of the original functions then.
    */
    function avia_remove_fullwidth_slider_check($settings)
    {
       $settings['is_fullwidth'] = false;
       $settings['skip_output'] = false;
       return $settings;
    }
    add_filter('avia_post_nav_settings','avia_remove_fullwidth_slider_check', 10, 1);
    

    Best regards,
    Ismael

    in reply to: Sticky Blogposts when using a masonry gallery #1327552

    Hey emilconsor,

    Thank you for the inquiry.

    Would you mind creating a test page so that we can check the issue? Please provide the site URL and the login account in the private field.

    Best regards,
    Ismael

    in reply to: 4.8.7 Broke Site #1327551

    Hi,

    Thank you for the info.

    Would you mind updating the theme again to the latest version? After the update, try to remove the logo, update the theme options, then upload the logo again. Also, make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.

    Best regards,
    Ismael

    in reply to: Purchase upgrade? #1327549

    Hi,

    Alright! Please feel free to open another thread if you need anything else. We will close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Where to put a code behind button #1327548

    Hey Monika,

    Thank you for the inquiry.

    How did set the content to open inside a lightbox? You may need to apply a custom css class name or ID to the button in order to trigger the lightbox popup.

    // https://kriesi.at/documentation/enfold/add-custom-css/

    Best regards,
    Ismael

    in reply to: Sound button next to logo. #1327547

    Hi,

    Thank you for the inquiry.

    You can modify the enfold/includes/helper-main-menu.php file and add the text directly around line 211.

    if($icon_beside) {
          $main_nav .= $icons;
    }
    

    Try to replace the code with.

    if($icon_beside) {
          $main_nav .= "<div class='avia_connect'><span>Connect with us:</span></div>";
          $main_nav .= $icons;
    }

    It might require a few css adjustments afterward.

    Best regards,
    Ismael

    in reply to: Pop-Up Form Bitrix #1327546

    Hey Krizz1989,

    Thank you for the inquiry.

    You can use the default lightbox option in the theme to open a specific content inside a lightbox. Please check the following threads for more info.

    // https://kriesi.at/support/topic/form-in-popup-on-mobile/#post-1308520
    // https://kriesi.at/support/topic/page-scroll-up-on-accordion-click/#post-1315133

    Best regards,
    Ismael

    in reply to: Second language version anomaly #1327545

    Hi,

    Thank you for the inquiry.

    Did you adjust the EN settings in the Enfold > Footer > Default Footer & Socket Settings? Please note that each language has each own set of options, which has to be configured separately. (see private field)

    Best regards,
    Ismael

    in reply to: A question about the files #1327542

    Hey Martin,

    Thank you for the inquiry.

    That is the new post css mechanism and the number in the file name refers to the page ID. The css files contain custom styles for the elements within a specific page. It was introduced in the later versions of the theme.

    Best regards,
    Ismael

    in reply to: How to stop animations effect upon loading homepage #1327541

    Hey Antonio,

    Thank you for the inquiry.

    You can try this css code to completely disable every animations and transitions in the page, but this might cause some of the elements to not entirely show.

    body * {
        animation: none !important;
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings, and
    make sure to check the page for any inconsistencies after adding the css code.

    Best regards,
    Ismael

    in reply to: Responsive issue (bug?) with accordion element #1327445

    Hi,

    Thank you for the info.

    Adding this css code should help resize the input fields in the IDX contact form.

    #ihf-contact-request-form fieldset {
        width: 100%;
        max-width: 100%;
        min-width: 0 !important;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    in reply to: Google Maps no longer displaying #1327442

    Hi,

    Thank you for the inquiry.

    The map is displaying correctly on our end (see private field). Did you manage to find the cause of the issue?

    Screenshot: https://imgur.com/NZECwSp

    Best regards,
    Ismael

    in reply to: Anchor links goes to wrong position on mobile #1327438

    Hi,

    We cannot reproduce the issue on an iPad Pro device emulation. To deactivate the sticky header on larger tablets temporarily, try to use this css code.

    @media only screen and (min-width: 768px) and (max-width: 1366px) {
    .responsive.html_mobile_menu_tablet #top #wrap_all #header {
        position: relative;
        width: 100%;
        float: none;
        height: auto;
        margin: 0 !important;
        opacity: 1;
        min-height: 0;
    }
    }
    

    Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: Leaflet map CSS styling #1327434

    Hey forevershining,

    Thank you for the inquiry.

    You can toggle the visibility of the element by adjusting the Advanced > Responsive > Element Visibility options. You can also apply a unique class name or ID to the element and use it to hide the element on certain screen sizes.

    // https://kriesi.at/documentation/enfold/add-custom-css/

    Best regards,
    Ismael

    in reply to: Logo gets bigger after Enfold update #1327432

    Hi,

    Thank you for the update.

    Do you have a staging or development version of the site? Try to do the update in the staging version first so that we can check the changes and fix any issues that may occur.

    Best regards,
    Ismael

    in reply to: About table function #1327430

    Hi,

    Thank you for the update.

    We cannot find the table element in the page. Where did you add it? The Styling > Table Styling > Table Purpose should be set to the second option (tabular) first in order to make it scrollable.

    Best regards,
    Ismael

    in reply to: Problem with widgets #1327375

    Hey Bruno,

    Thank you for the inquiry.

    Did you follow the instructions in the WPML documentation? There are a few ways of translating the widgets. One method requires the String Translation module and another way is to create a widget for each language. Please check the documentation for more info.

    // https://wpml.org/documentation/getting-started-guide/translating-widgets/

    Best regards,
    Ismael

    in reply to: There Was an Error Getting Your Stats #1327374

    Hey jnightingale,

    Thank you for the inquiry.

    Did you install other plugins prior to the issue, or did you update the theme? We are getting a lot of errors in the console including an internal server error (see private field), but we are not yet sure why it is happening. You may need to contact the plugin developers for additional assistance. For the meantime, please toggle or temporarily disable the Enfold > Performance > File Compression settings, then disable third party shop extensions. One of these plugins in combination with the theme might be causing the issue.

    Best regards,
    Ismael

Viewing 30 posts - 12,871 through 12,900 (of 67,424 total)