Hey Ayumi,

Thank you for the inquiry.

The table in the text block is already transparent when we checked the page. Which table or element are you trying to adjust? Please provide a screenshot using imgur or dropbox.

Best regards,
Ismael

Hi,

Thank you for the update.

You do not have to create a special category for the first post. Just set both Blog Posts elements’ Content > Filter > Offset Number to the second option to disallow duplicate posts. The first post will automatically move to the second blog posts element when another post is created.

Best regards,
Ismael

Hey Valter,

Thank you for the inquiry.

The mega menu option only works in the desktop or default menu. It will automatically switch to a simple dropdown inside the menu overlay or when the burger menu is active.

Best regards,
Ismael

Hi,

Thank you for the update.

Yes, you can remove the following lines to enable the effect on mobile devices but it might return unexpected results, or create issues with image sizes and background transition.

if(_self.isMobile)
			{
				return; //disable parallax scrolling on mobile
			}

Best regards,
Ismael

Hi,

Yes, you have to purchase a new license if you do not have access to the account that was used to purchase the theme, or if you do not have the purchase code. Once you have purchased a new license using a different Themeforest account, you have to download the theme and update the installation manually via FTP.

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

You can also use the purchase code to register an account in the forum.

// https://kriesi.at/support/register/

The automatic update in the Theme Options should work again after upgrading the theme to version 4.8.6.1 but it will require a personal token. Here is how you can obtain one.

// https://kriesi.at/documentation/enfold/theme-registration/
// https://kriesi.at/documentation/enfold/theme-update

Best regards,
Ismael

Hi,

Thank you for the update.

Yes, I am afraid you will have to update the URL manually because they are in a format that the video shortcode does not recognized. You have to use the Youtube URL format with the v URL query parameter. We are not really sure how you made it work before, but this is the only Youtube URL format that the shortcode accepts ever since.

Example:

https://www.youtube.com/watch?v=videoIDhere1234

You can actually find the same format in the sample videos.

Best regards,
Ismael

Hi,

You can manually edit taxonomy or category query within the sort_buttons function in the enfold\config-templatebuilder\avia-shortcodes\portfolio\portfolio.php file but this will get applied on all sort buttons in every portfolio grid element. You have to adjust the order and orderby parameter.

//get all categories that are actually listed on the page
			$categories = get_categories( array(
								'taxonomy'		=> $params['taxonomy'],
								'hide_empty'	=> 0
							) );

// https://developer.wordpress.org/reference/functions/get_terms/

Have you tried using this plugin instead? We have not tested it, so we are not sure if it will work without interfering with the query filter.

// https://wordpress.org/plugins/custom-taxonomy-order-ne/

Best regards,
Ismael

Hi,

Thank you for the inquiry.

Looks like the get_pagenum_link function automatically transforms the URL because its second parameter is set to default, so it is using the esc_url() function instead esc_url_raw(). Please try to look for this line above the one we edited above.

if( empty( $query_arg ) )
		{
			$url = $method( $page_number );
		}
		else
		{
			$url = $method( 1 );

We have to set the second parameter to false.

if( empty( $query_arg ) )
		{
			$url = $method( $page_number, false, );
		}
		else
		{
			$url = $method( 1, false );

Let us know how it goes.

Best regards,
Ismael

Hi,

If you are using the Block Editor, you can save the post as draft by clicking one of the buttons in the top right corner of the editor. Please check the following documentation for more info.

// https://wordpress.com/support/wordpress-editor/#elements-of-the-word-press-editor

The theme has its own Advance Layout Builder (ALB), so using a third party builder plugin like Elementor is not really necessary, unless you are using features or elements that are not in the default builder. Unfortunately, we do not provide support for third party plugins as stated on our support policy. You will have to contact the plugin developers for additional assistance.

Best regards,
Ismael

Hey june,

Thank you for the inquiry.

The space below the portfolio items returns back to normal when we resize the browser. Adding this script in the functions.php file should help.

add_action('wp_footer', 'ava_auto_resize');
function ava_auto_resize(){
?>
<script>
(function($){	
	var int = window.setInterval(function(){
		$(window).trigger('resize');
	}, 1000);
	
	$(window).on("load", function () {	
		setTimeout(function() {
			clearInterval(int);
		}, 1000);
	});
})(jQuery);
</script>
<?php
}

Best regards,
Ismael

Hey pythagoras_microsoft,

Thank you for the inquiry.

The builder and Google maps rely on inline scripts, so they will not work when inline sources are blocked. Without the CSP directive, browsers allow inline sources (scripts, styles, onclick attr etc) by default, so you can just keep it as is.

Best regards,
Ismael

Hey stoneroad,

Thank you for the inquiry.

By default, it is not possible to deep link or to open a tab section using an anchor. You will have to add a custom script to activate a specific tab section based on the anchor value. Please check the following thread for more info.

// https://kriesi.at/support/topic/submenu-links-to-tab-sections/#post-1296895

Best regards,
Ismael

Hey Createve_Solutions,

Thank you for the inquiry.

Did you set a different menu for each language? According to the documentation, you have to set a different set of menu for each language and assign it to its respective theme location. For more info, please check the following link.

// https://polylang.pro/doc/create-menus/

Best regards,
Ismael

Hey DarioZurlo,

Thank you for the inquiry.

Parallax effect is disabled on mobile view by default. It only works on a browser emulation because the script that we are using can only detect actual mobile devices. The script can be found in the js > shortcodes.js file, around line 260 inside the AviaParallaxElement function, you will find this code.

var _self = this;
			if(_self.isMobile)
			{
				return; //disable parallax scrolling on mobile
			}

Best regards,
Ismael

Hey bemodesign,

Thank you for the inquiry.

The site in not accessible on our end — we get this error or notification. You may need to ask your hosting provider to disable the firewall temporarily.

Screenshot: https://imgur.com/0uqpVQ8

Regarding the contact form issue, the following troubleshooting steps might help.

// https://kriesi.at/documentation/enfold/contact-form/#my-contact-form-is-not-sending-emails-

Best regards,
Ismael