Forum Replies Created

Viewing 30 posts - 10,381 through 10,410 (of 66,288 total)
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  • in reply to: Error Code #1341907

    Hey MikeTandySwag,

    Thank you for the inquiry.

    We were not able to reproduce the issue when we edited one of the pages using the Advance Layout Builder. Is it only happening on a specific page? Have you tried disabling the Genesis Blocks plugin temporarily?

    Best regards,
    Ismael

    in reply to: WOOF product filter plugin breaks layout #1341906

    Hey marcusss,

    Thank you for the inquiry.

    This is because this theme has a shop template that does not meet the woocommerce recommendation

    The theme does not override any Woocommerce or product templates. We only use hooks and filters to adjust a few elements in the product pages, so this is not the issue. You should ask the plugin author how the plugin renders the widget above the content or in the sidebar, and ask them if these hooks can be disabled manually.

    Best regards,
    Ismael

    Hey Julio,

    Thank you for the inquiry.

    The image in the about page is actually taller by 150px compare to the other image. The size of the image in the about page is 1920 x 850px while the smaller one is 1920 x 700px.

    Best regards,
    Ismael

    in reply to: Put metadata under images inside post #1341904

    Hey mischael1,

    Thank you for the inquiry.

    You can use this plugin to automatically add alt and title attributes to the images in the classic editor.

    // https://wordpress.org/plugins/auto-image-attributes-from-filename-with-bulk-updater/

    Unfortunately, the plugin doesn’t have a copyright option out of the box. You may need to look for another plugin in the link below.

    // https://wordpress.org/plugins/search/copyright/

    Best regards,
    Ismael

    in reply to: Embedded Form Styling #1341903

    Hi,

    Looks like the code is not yet added to the site. Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css. The display property in the css code above should make the fields inline and place them beside each other. Please contact the script authors for additional assistance.

    Best regards,
    Ismael

    in reply to: Need to style Tab #1341901

    Hi,

    Thank you for the info.

    You can add this css code to remove the arrow and center align the title.

    #top .av-tab-arrow-container span {
        display: none;
    }
    
    #top .avia-tab-title-padding-none .av-outer-tab-title {
        padding: 0 0;
        position: relative;
        top: 0;
        width: 100%;
        left: -6px;
    }

    If you want to change the style of the active tab, use this css code.

    #top .av-tab-section-tab-title-container .av-active-tab-title {
        color: red;
        background: black;
    }
    

    Best regards,
    Ismael

    in reply to: Double headings in the table of contents #1341900

    Hi,

    Thank you for the info.

    In the Magazine element, there is an Offset Number settings in the Styling > Pagination section where you can disallow duplicate posts on the entire page. Please set it to the second option to remove the duplicate posts.

    Best regards,
    Ismael

    in reply to: html-code in contact form #1341899

    Hi,

    Thank you for the screenshots.

    Looks like you have copied the code from your email based on your screenshots. Please make sure to copy the code directly from the forum and check if the code is actually the same as what we posted above.

    Best regards,
    Ismael

    in reply to: Change website URL #1341898

    Hey ollea,

    Thank you for the inquiry.

    How did you change the URLs? You can do a search and replace in those tables manually or with the help of a plugin. Make sure to create site backup before updating the database.

    // https://wordpress.org/plugins/better-search-replace/

    Best regards,
    Ismael

    in reply to: Mobile homepage opening video not displaying #1341897

    Hey cbroome12,

    Thank you for the inquiry.

    You can use the Layer Slider element and its background options instead of the color section. Unfortunately, the color section’s background video option is disabled on mobile devices by default, which is why you have the option to apply a background image as a fallback. And some devices do not automatically play videos inline, so the video if it does automatically start, will not actually play inside the color section as background but will open and start in a standalone player.

    // https://developer.mozilla.org/en-US/docs/Web/HTML/Element/video#attr-playsinline

    Best regards,
    Ismael

    in reply to: How to create sticky side navigation? #1341896

    Hey vanherel,

    Thank you for the inquiry.

    Have you tried using the Fullwidth Submenu element in the builder? It has an option where you can set the navigation to stay fixed below the main header.

    Which element are you trying to modify or make sticky using the WP Sticky plugin?

    Best regards,
    Ismael

    in reply to: Double headings in the table of contents #1341752

    Hey Fischpi,

    Thank you for the inquiry.

    We cannot find the TOC element or widget in the page. Are you using a different plugin for the TOC? Please provide a screenshot of the TOC element using imgur or dropbox so that we can check it properly.

    Best regards,
    Ismael

    in reply to: BUTTOMS ON MOBILE NOT OK #1341750

    Hi,

    Glad to know that the solution is working properly. Please feel free to open another thread if you need anything else.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Sticky header issue after last update #1341749

    Hey Stelios Smirnakis,

    Thank you for the inquiry.

    We have found a copy of an outdated header.php file in your child theme directory. This file has to be updated using the copy from the latest version of the theme. Please make sure to purge the cache and toggle the Enfold > Performance > File Compression settings after updating the template file.

    Best regards,
    Ismael

    in reply to: WordPress Enfold theme and WPML plugin not full-width #1341748

    Hi,

    Thank you for the update.

    Translations are made using dublicate pages or posts. Online translation are not used.

    The translations should be done using the default translation editor option, the page should not be cloned or duplicated. You don’t need the online translation if you can translate the pages yourself. Please watch this video to learn more on how to properly translate pages using the default translation editor.

    // https://www.youtube.com/embed/fHwjObRRhN0

    Best regards,
    Ismael

    in reply to: html-code in contact form #1341747

    Hi,

    Thank you for the inquiry.

    We might be able to use the pointer-events property to make the links within the message unclickable. Please add this filter in the functions.php file to add the style attribute to the links and set the pointer-events css property to none.

    add_filter("avf_contact_form_incoming_mail", function($mail_array, $new_post, $form_params, $cs, $from, $from_filtered) {
        $mail_array["Message"] = preg_replace('/<a/', '<a style="pointer-events: none; color: inherit;"', $mail_array["Message"]);
        return $mail_array;
    }, 10, 6);
    

    Best regards,
    Ismael

    in reply to: Horizon Gallery fixed height on mobile screen #1341746

    Hi,

    when i squeeze the destop-view to mobile,

    Did you try purging the cache on your desktop? You may need to refresh the page in order to get the correct sizes because the theme dynamically calculates the size of the images or of the sliders on page load. Please feel free to open another thread if you have more questions.

    Thank you for your patience.

    Best regards,
    Ismael

    in reply to: /wp-content/uploads/avia_fonts/flaticon/flaticon.woff2 #1341745

    Hey pr24gmbh,

    Thank you for the inquiry.

    Do you have a copy of the original font icon files? You can just upload it again in the avia_fonts directory. But if you don’t have a copy of the original files, then you have no choice but to remove the icon font entries from the Import/Export > Iconfont Manager and upload another zip file again. How did you lose the woff2 file?

    Best regards,
    Ismael

    Hi,

    Thank you for the info.

    The translations for the toggle description might still be missing from the language files. You may need to manually add the translations in the enfold/lang/de_CH.po language file or use the Loco Translate plugin to translate the strings.

    // https://wordpress.org/plugins/loco-translate/

    If you want to manually translate the strings instead of using the plugin, look for this lines in the de_CH.po file.

    #: includes/helper-privacy.php:941
    #, php-format
    msgid "Click to enable/disable %s."
    msgstr ""
    
    #: includes/helper-privacy.php:766
    msgid "Click to enable/disable essential site cookies."
    msgstr ""
    
    #: includes/helper-privacy.php:785
    msgid "Click to enable/disable Google Analytics tracking."
    msgstr ""
    
    #: includes/helper-privacy.php:828
    msgid "Click to enable/disable Google Maps."
    msgstr ""
    
    #: includes/helper-privacy.php:867
    msgid "Click to enable/disable Google reCaptcha."
    msgstr ""
    
    #: includes/helper-privacy.php:809
    msgid "Click to enable/disable Google Webfonts."
    msgstr ""
    
    #: includes/helper-privacy.php:848
    msgid "Click to enable/disable video embeds."
    msgstr "Klicken Sie, um Videoeinbettungen zu aktivieren/deaktivieren."
    

    You may need to install the POEdit application to convert the .po file to .mo.

    // https://poedit.net/

    Best regards,
    Ismael

    in reply to: Embedded Form Styling #1341743

    Hi,

    Thank you for the info.

    You may need to contact the script authors in order to modify the donation form and override the theme styles. For starters, you can add this code in the Quick CSS field to override the default contact form styles but the positioning of the form fields will still require some modifications.

    #bbox-root {
        font-size: 13px;
    }
    
    #top .bbox-root .input-text, #top .bbox-root input[type="text"], #top .bbox-root input[type="input"], #top .bbox-root input[type="password"], #top .bbox-root input[type="email"], #top .bbox-root input[type="number"], #top .bbox-root input[type="url"], #top .bbox-root input[type="tel"], #top .bbox-root input[type="search"], #top textarea, #top select {
        -webkit-appearance: none;
        border: 1px solid #e1e1e1;
        padding: 4px 0;
        outline: none;
        font: 1em "HelveticaNeue","Helvetica Neue",Helvetica,Arial,sans-serif;
        margin: 0;
        margin-bottom: 0;
        background: #fff;
        line-height: 1.4em;
        padding-left: 5px;
        display: inline;
        font-family: inherit;
        float: none;
        border-radius: 3px;
        width: 50%;
        max-width: 171px;
        margin-right: 4px;
    }

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

    Best regards,
    Ismael

    Hey estherj6,

    Thank you for the inquiry.

    Did you set the home page as blog page in the Enfold > Theme Options panel? The home and blog page should be set in the theme options. If you edited the options in Settings > Reading panel, you may need to reset it back to default. You can then modify the index.php file to increase the number of columns in the grid.

      $atts = array(
    									'type'		=> 'grid',
    									'items'		=> get_option('posts_per_page'),
    									'columns'	=> 3,
    									'class'		=> 'avia-builder-el-no-sibling',
    									'paginate'	=> 'yes');
    

    Regarding the images, looks like the featured images have different sizes, which is why the generated thumbnails are not the same. The best solution is to upload images with the same sizes and aspect ratios to get a consistent grid.

    Best regards,
    Ismael

    in reply to: Background on mobile #1341741

    Hi,

    Did you toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code that we suggested above? The css code should put the second section above the first section and prevent that first section from covering the columns with the margin offset.

    You may need to apply a unique class name or ID to the color section containing the columns with the offset and use that instead of the generic ID that is automatically applied to the color section elements.

    Example:

    .av-custom-section-offset {
        z-index: 9999;
        position: relative;
    }

    Edit the color section, go to the Advanced > Developer Settings section and place the name “av-custom-section-offset” in the Custom CSS Class field.

    Best regards,
    Ismael

    in reply to: Embedding VideoAsk widget inside the tags #1341740

    Hi,

    You can open a new thread here.

    // https://kriesi.at/support/forum/enfold/#new-post

    Please note that the background video of the color section is disabled on mobile devices by default. This is why a fallback image option is available.

    If you have any additional questions at this time we kindly ask that you open them up in a separate thread. The longer threads get in the forum, they become more difficult to support as they tend to drift off topic and they also make it troublesome for users trying to search for solutions. Keeping threads relevant to their original inquiry ensures that we can keep better track of what has been resolved and that users can more effectively find answers to similar issues they might be experiencing.

    Thanks!

    Best regards,
    Ismael

    in reply to: Sidebar not showing up on WooCommerce category page #1341739

    Hi,

    Thank you for following up.

    You can actually override the avia_woocommerce_before_main_content function in your child theme. As we have said previously, this part is working correctly on our installation, so the issue is probably cause by a plugin or by a custom modification in your installation. The sidebar in the product category page displays fine on a fresh Enfold install with or without the modification above.

    Best regards,
    Ismael

    in reply to: Events Calendar Pro Featured Images #1341738

    Hi,

    Sorry about that. You can modify the themes/enfold/config-events-calendar/views/single-event.php or override it in your child theme, then edit this code around line 72.

    <?php echo tribe_event_featured_image( $event_id, 'entry_with_sidebar', false ); ?>
    

    You can replace the thumbnail “entry_with_sidebar” thumbnail with “full” or any size that you want. For more info about template customization, please check this link.

    // https://theeventscalendar.com/knowledgebase/k/customizing-template-files-2/

    Best regards,
    Ismael

    in reply to: Codepen code to enfold #1341737

    Hi,

    Thank you for the inquiry.

    Did you include the whole html tag in the code block? You have to take only the elements or parts starting from the wrapper.

    // https://pastebin.com/nXZcg6CC

    And use the css code without the rules for the html tag.

    // https://pastebin.com/39eVYV0L

    The javascript can be added in an external file and then use the wp_enqueue_script function. to register it

    // https://developer.wordpress.org/reference/functions/wp_enqueue_script/

    Best regards,
    Ismael

    in reply to: Category in Postslider #1341596

    Hi,

    Glad we could be of help. Please do not hesitate to open another thread should you need anything else. We will be closing this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    Hi,

    No problem. Please let us know if you need anything else. We will close this thread for now.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Errors on my website #1341591

    Hey Natesh,

    Thank you for the inquiry.

    The site is still using a very old version (4.6.3.1) of the theme. You have to upgrade it to version 4.8.9.1 and toggle or temporarily disable the Enfold > Performance > File Compression settings to regenerate the scripts and stylesheets. Purge the cache afterwards.

    Best regards,
    Ismael

    in reply to: Events Calendar Pro Featured Images #1341590

    Hey acscreativenew,

    Thank you for the inquiry.

    The original image is actually displaying in the events page, not any thumbnail. Please check the screenshot in the private field.

    Best regards,
    Ismael

Viewing 30 posts - 10,381 through 10,410 (of 66,288 total)