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Hi,
Thank you for following up.
We adjusted the custom scripts in the functions.php file and increase the priority of the wp_footer hooks to get rid of the jQuery errors. The home page should now load without the script errors. Please make sure to purge the cache before testing the page again.
Best regards,
IsmaelHi,
Thank you for the info.
Yes, the theme is compatible with the latest version of PHP. The second error is generated from the Instagram widget. Are you using this widget anywhere in the site? We cannot find the widget in the home page.
Best regards,
IsmaelHi,
Thank you for the info.
The site is using an older version of the theme, 4.7.6.4. Please make sure to update the theme to version 4.9.2, then toggle or temporarily disable the Enfold > Performance > File Compression settings. If the issues persists, go to the plugins panel and install the Classic Widgets plugin.
Best regards,
IsmaelHey Chiefi,
Thank you for the inquiry.
Have you tried using the Color Section element? You can apply apply the background to the color section and place all content inside of it.
Best regards,
IsmaelHey Akhurst,
Thank you for the inquiry.
But, can I edit in bulk when using the advanced layout builder?
This is not possible, unfortunately. You can only save the content as builder template and manually apply it on other products. You can also use global elements or custom element templates (CET), which can be updated globally but you will still have to manually edit them.
// https://kriesi.at/documentation/enfold/custom-element-templates/
Best regards,
IsmaelHi,
Thank you for the info.
All custom cookies are properly blocked when the plugins are deactivated. Prior to this, we get an error with the media element scripts which might be affecting the privacy options but we are not sure what is causing it. It might be from one of the video plugins.
Please check the screenshot below.
Screenshot: https://1drv.ms/u/s!AjjTfXSRbKTvwE1-Mv1q5n7Axk5j?e=Cm5ehg
Best regards,
Ismael3fHi,
Would you mind giving us a link to the page containing the heading element? You may need to apply a custom css class name or ID to the element in the Advanced > Developer Settings panel. The following documentation might help.
// https://kriesi.at/documentation/enfold/add-custom-js-or-php-script/
Best regards,
IsmaelHi,
Alright! Thank you for your patience. Please let us know if you have more questions regarding the theme.
Have a nice day.
Best regards,
IsmaelHi,
Thank you for the update.
The css seems to be working correctly when we checked the site. Please make sure to purge the cache, and toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
IsmaelHi,
Great! Glad to know that this has been solved. Please feel free to open another thread should you need anything else.
Have a nice day.
Best regards,
IsmaelHey Andreas,
Thank you for the inquiry.
The tab section is responding correctly on mobile view when we checked the site. How would you like it to display? You may need to hide the tab section element on mobile view and use a different element to display the same information. To hide or to toggle the visibility of a specific element, you have to edit it and select the appropriate check boxes on the Advanced > Responsive Settings > Element Visibility settings.
Best regards,
IsmaelHi,
Are you using any third party scripts to track the events? How are you planning to record the events? Unfortunately, this kind of customization if built from the ground up will take significant amount of the modifications which are beyond the scope of support. You may need to use GTM as suggested above to track the events via GTM console or use plugins such as the following.
// https://wordpress.org/plugins/track-the-click/
// https://wordpress.org/plugins/wp-google-analytics-events/Best regards,
IsmaelHi,
Alright. Glad to know that you managed to install the hotel demo. If you have any questions, please feel free to open another thread. We will close this one for now.
Have a nice day.
Best regards,
IsmaelHey Kristin,
Thank you for the inquiry.
You can use this filter in the functions.php file to assign a different logo on the home page.
add_filter('avf_logo','avf_change_logo_img'); function avf_change_logo_img($img) { if( is_front_page() ) { $img = "logo-home.png"; } return $img; }Make sure to replace the image URL or the value of the $img variable with the actual image URL that you would like to display in the home page. You need to adjust this line.
$img = "logo-home.png";Best regards,
IsmaelHi,
The SFTP account above is invalid. We tried the correct spelling of the username but it still didn’t work. Please check the info carefully so that we can check the files. You should also update to version 4.9.1 as soon as possible.
Best regards,
IsmaelHi,
Thank you for the update.
You can use this css code in the Quick CSS field to increase the size of the content inside the av-milestone-content container.
media only screen and (max-width: 989px) { .av-no-preview ul.avia-timeline-vertical li { padding: 0; } }Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.
Best regards,
IsmaelHi,
Thank you for the update.
The logo image has a large gap above the actual image. Please remove the transparent gap to increase the size of the logo. You should also make sure to select the full size of the uploaded image before inserting it as logo.
Best regards,
IsmaelHi,
The username that you provided above is not valid. Please check the info carefully. Regarding the theme registration, please ask your colleague for the purchase code so that you can register an account here in the forum.
You should also update the theme to version 4.9.1 as soon as possible, then toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards.
Best regards,
IsmaelHey keir2012,
Thank you for the inquiry.
Did you set jQuery to load in the footer? In the code above, please look for this line..
add_action('wp_head', 'popup_inline');.. and try to replace it with.
add_action('wp_footer', 'popup_inline', 999);And if possible, please update the theme to version 4.9.1 to avoid issues with the product pages.
Best regards,
IsmaelHi,
We cannot see any info in your last reply. Did you place the details in the private field? Installing the following plugin might temporarily fix the issue.
// https://wordpress.org/plugins/classic-widgets/
Best regards,
IsmaelHi Julio,
Thank you for the info.
The latest video still doesn’t show up when we directly access the playlist in the browser. Have you tried regenerating the list name or ID? (see private field)
Best regards,
IsmaelHi,
Great! Glad to know that this is solved. If you encounter any issues with the product page, please try to update to version 4.9.1 as soon as possible.
Best regards,
IsmaelHey Andreas,
Thank you for the inquiry.
We included a hotfix for the product issue on 4.9.1. Please download the latest version from Themeforest or try to do an automatic update in the theme dashboard.
Best regards,
IsmaelHey!
That is good to hear. Please feel free to open another thread if you encounter other issues with the theme.
Cheers!
IsmaelHey josk-design,
Thank you for the inquiry.
You have to set the Enfold > Blog Layout > Blog Layout settings to the last option (Use advanced layout builder..), and make sure that the intended blog page is set as blog in the Enfold > Theme Options > And where do you want to display the Blog? settings. You can then edit the blog page using the Advance Layout Builder (ALB) and create your own layout same as in the demo with the hero banner or color section above the actual blog posts element. You can also use the ALB for your posts but you will have to add all the elements (e.g featured image, post meta info, comments) manually.
Best regards,
IsmaelHey!
Thank you for the info.
Would you mind posting the FTP and WP login info so that we can test this further? Please post the details in the private field, and make sure that the theme is updated to version 4.9.1.
Regards,
IsmaelHey Saskiag08,
Thank you for the inquiry.
Some of the uploaded images are not square or they don’t have the same width and height. Please make sure that the upload images have the aspect ratio of 1:1. For example, the first image in the private field has a dimension of 260×185, while the second image is 400x400px.
Best regards,
IsmaelHey Manos,
Thank you for the inquiry.
We actually created a custom script for this. Please check the following thread for more info.
// https://kriesi.at/support/topic/submenu-links-to-tab-sections/#post-1296895
You may need to adjust the element selector in this line.
scrollToTab( '.menu-item a', 'click' );The code above targets the default menu item, so if you are using a custom element or a button, you need to use their selectors instead.
Best regards,
IsmaelHey Jorge,
Thank you for the inquiry.
How do you track the click events? Are you using the Google Tag Manager (GTM)? You may need to track a css selector when creating a trigger filter in your GTM console.
// https://support.google.com/tagmanager/answer/7679109?hl=en
Best regards,
IsmaelHi,
Unfortunately, there is no fix for this as of yet but we already opened an issue with WPML, which you can find in the link below.
// https://wpml.org/errata/enfold-content-width-is-not-the-same-on-translated-pages/
Thank you for your patience.
Best regards,
Ismael
