Hi,

We can now access the site and noticed that it still contains an older version (v4.9.2) of the theme. Upgrading the theme to version 5.1.2 might help solve the issue with the sticky post in the archive pages.

Thank you for your patience.

Best regards,
Ismael

Hey BlutVampir,

Sorry for the delay. We can reproduce the issue on our end but we are not yet sure what is causing it. We may need to access the site in order to inspect the issue further. Please provide the login details in the private field.

Best regards,
Ismael

Hey solf,

Thank you for the inquiry.

Would you mind providing a screenshot of the issue? You can use imgur, savvyify or dropbox for the screenshot. Thanks.

To align the list items to the right and implement a work-break rule, please add this css code.

.entry-content-wrapper div li {
    text-indent: 0;
    text-align: left;
    word-break: break-all;
}

Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael

Hi,

Thank you for the info.

The error doesn’t occur when we removed the code block element containing the bookings_open shortcode. We were able to add some text blocks at the very of the page and update it. Unfortunately, we are not sure why the booking shortcode is causing the error. You may need to contact the plugin authors for more info.

Best regards,
Ismael

Hey Samuel Ng,

Thank you for the inquiry.

You can extend your support license on Themeforest using the same account used to purchase the theme. Please check the documentation below for more info.

// https://help.market.envato.com/hc/en-us/articles/207886473-Extending-and-Renewing-Item-Support

You can extend the license directly from the Enfold theme page, just click the Renew Support button.

// https://themeforest.net/item/enfold-responsive-multipurpose-theme/4519990/support

Best regards,
Ismael

Hey rixi,

Thank you for the inquiry.

You can use this css code to adjust the background color of the tab on hover and when it is active.

#top .main_color .tabcontainer .tab:hover {
    background-color: #f7f2ee;
}

 #top .main_color .tabcontainer .tab.active_tab {
    background-color: #000000;
}

You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael

Hey Vera,

Thank you for the inquiry.

We can reproduce the issue but we are not sure where the flicker is coming from. We’ve checked the css code and inspected every link states but we cannot find it. Did you add any custom css in the site? Do you see the flicker when the plugins are deactivated?

Best regards,
Ismael

Hey valorum,

Thank you for the inquiry.

Fallback images will only display on mobile devices where background videos are usually not allowed to play as inline element. Please note that the image will not display on desktop view as a slider preview if that is what you are expecting.

Best regards,1
Ismael

Hey sky19er,

Thank you for the inquiry.

There is a plugin that can convert a post from a particular post type to another, please check the link below.

// https://wordpress.org/plugins/post-type-switcher/

Did you reregister the old post type in the Enfold site before importing the posts?

// https://developer.wordpress.org/reference/functions/register_post_type/

Best regards,
Ismael

Hi,

Great! Glad to know that this has been resolved. Please feel free to open another thread if you have more questions about the theme.

Have a nice day.

Best regards,
Ismael

Hi,

Thank you for the login info.

We cannot find the “hall of fame” section in the home page or any color sections without a background image. The issue might have occurred temporarily due to the Enfold > Performance > File Compression settings, toggling the file compression option or disabling it temporarily should fix the issue with the background images.

Best regards,
Ismael

Hey Marina,

Thank you for the inquiry.

We can use the following css code to hide the tooltip of the sharing links.

.av-share-link .avia-related-tooltip {
    display: none !important;
}

Please make sure to toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css.

Best regards,
Ismael

Hi,

Thank you for the update.

The images in the magazine element get distorted because of this css code.

.AVR-home-page .av-magazine-thumbnail {
    width: 320px !important;
    height: 180px !important;
}

.AVR-home-page .av-magazine-thumbnail img {
    height: 168px !important;
    width: 309px !important;
}

Removing the css code should bring the magazine element back to its default style or layout, screenshot below.

// https://1drv.ms/u/s!AjjTfXSRbKTvxAoJplsUeMQf6rZy?e=HVdrI7

Best regards,
Ismael

Hi,

Thank you for the inquiry.

We get the following result when we apply the code directly in the browser.

// https://1drv.ms/u/s!AjjTfXSRbKTvxAiXmnMnMXORgNr8

Please switch the role of the account above to admin so that we can check the modification further.

Best regards,
Ismael

Hi,

No problem! Please feel free to open another thread if you encounter any issues or if you have more questions about the theme.

Have a nice day.

Best regards,
Ismael