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Hey lovrov,
Thank you for the inquiry.
Looks like you are using a third party plugin for the popup. You may need to ask the plugin developer for more info about the issue. And regarding the social icon, please check the thread below.
// https://kriesi.at/support/topic/tiktok-icon-social-media-buttons/#post-1395376
Best regards,
Ismael-
This reply was modified 3 years, 1 month ago by
Ismael.
February 8, 2023 at 5:18 am in reply to: Updating to WordPress 6 = white screen and menu disappears #1397079Hi,
Thank you for the info.
We enabled the debug mode in the test site and got this error while loading the site.
Fatal error: Maximum execution time of 30 seconds exceeded in wp-includes/nav-menu-template.php on line 213
You may need to increase the max_execution_time limit as described below.
// https://www.webnots.com/how-to-increase-php-max-execution-time-in-wordpress/
Best regards,
IsmaelHi,
Glad to know that you’ve found a working solution. You can replace the height property with min-height so that the content container is not restricted to a certain height and can still adjust when the title needs to break into another line.
Best regards,
IsmaelHey Lene,
Thank you for the inquiry.
You can enable the social icons in the Enfold > Footer panel, just for the Social Icons toggle. If you need to add the social icons in the footer widgets, try to use a Text or HTML widget and the HTML manually, or install a plugin.
// https://wordpress.org/plugins/new-social-media-widget/
// https://wordpress.org/plugins/simple-social-icons/Best regards,
IsmaelFebruary 8, 2023 at 4:50 am in reply to: Font loading blocked on English WPML by using different URLs for each language #1397076Hey annevoelkel,
Thank you for the inquiry.
The font files for the EN version have to be loaded from the DE site but it is currently not allowed because the cross-origin resource sharing policy (CORS) is not configured accordingly. Please check the article below for more info.
You may need to contact your hosting provider and ask them to set the CORS policy according to your requirements.
Best regards,
IsmaelFebruary 8, 2023 at 4:30 am in reply to: Store Wide Notice displayed only in Woocommerce pages #1397071Hey profumopuntoit,
Thank you for the inquiry.
Yes, that might be the default behavior. The plugin may need to hook into an element, which is not present on a non-woocommerce page. You may need to contact the extension developers in order to confirm this.
Best regards,
IsmaelFebruary 8, 2023 at 4:25 am in reply to: Custom template part and custom element template (CET) #1397070Hey MotiveAgency,
Thank you for the inquiry.
We are not really sure what you are trying to do, but there is a core function called get_template_part, which allows you to load a template to another. Please check the documentation below for more info.
// https://developer.wordpress.org/reference/functions/get_template_part/
Best regards,
IsmaelFebruary 8, 2023 at 4:14 am in reply to: Can’t get this font to show up in the light version #1397066Hey daineax,
Thank you for the inquiry.
The font is not available in the theme by default. Did you upload the font files using the Custom Font Manager? Please check the documentation below for more info about the font manager.
// https://kriesi.at/documentation/enfold/typography/#how-to-upload-custom-fonts
Best regards,
IsmaelHey peterolle,
Thank you for the inquiry.
Are you using the suggested URL format for vimeo? We may need to check the page in order to debug the issue. Please provide the site URL in the private field.
Best regards,
IsmaelFebruary 8, 2023 at 4:05 am in reply to: Cannot activated enfold and Code Block doesn’t work #1397061Hi,
Are you using the Advance Layout Builder (ALB) to create the content? The ALB doesn’t use the page.php file. You have to create a copy of the template-builder.php file instead and convert it to a template.
Best regards,
IsmaelHi,
Sorry for the delay. There are no inline styles for the element in the page and we cannot reproduce the issue anymore. Did you disable the inline styles? Please note that the filter above will actually disable the post css file and re-enable the inline styles.
Best regards,
IsmaelFebruary 7, 2023 at 6:42 am in reply to: Enfold Theme Footer Text Font Not Working on Some Pages #1396931Hi,
You can add it in the child theme’s style.css file or in the Enfold > General Styling > Quick CSS field.
Best regards,
IsmaelHi,
Thank you for the screenshot.
Instead of editing the template, try to add this filter in the functions.php file.
add_filter('avf_markup_helper_attributes', 'avf_markup_helper_attributes_modified', 10, 2); function avf_markup_helper_attributes_modified($attributes, $args) { global $post; if( $args['context'] == 'entry_time' ) { $attributes['datetime'] = get_the_modified_time(get_option('date_format'), $post->ID); } return $attributes; }Best regards,
IsmaelFebruary 7, 2023 at 6:31 am in reply to: avia builder element names and controls not displaying #1396929Hi,
Thank you for the update.
You may have forgotten the site URL. Please include it in the private field.
Best regards,
IsmaelFebruary 7, 2023 at 6:25 am in reply to: Updating to WordPress 6 = white screen and menu disappears #1396926Hey Greatersun,
Thank you for the inquiry.
Have you tried to temporarily disable the Enfold > Performance > File Compression settings? You should also disable the plugins temporarily, and see if there is any conflicting plugin that requires updating or fixing.
Best regards,
IsmaelFebruary 7, 2023 at 6:18 am in reply to: Enfold Theme Footer Text Font Not Working on Some Pages #1396924Hi,
Thank you for the screenshots.
We are not yet sure why the footer is not displaying as it should, so for the meantime, you can add this css code to fix the styling issues.
.footer_color a, .footer_color .widgettitle, #socket a { color: #ffffff; }Is it displaying correctly when the file compression settings are disabled?
Best regards,
IsmaelHey John,
Thank you for the inquiry.
You can use this css code to adjust the style of the toggler.
.main_color .toggler { background-color: red; color: blue; }To adjust the background color of the toggle content, add this css code.
.main_color .toggle_content { background: orange; }Best regards,
IsmaelFebruary 7, 2023 at 6:00 am in reply to: Vertical alignment problem / text element / only in FireFox #1396922Hi,
Thank you for the update.
Have you done any loading or speed optimization for the site? You can start by installing a cache and image compression plugin. For more info about site optimization, please check the articles below.
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://gtmetrix.com/wordpress-optimization-guide.htmlBest regards,
IsmaelHi,
Glad to know that this has been resolved. Please let us know if you have more questions about the theme.
Have a nice day.
Best regards,
IsmaelFebruary 7, 2023 at 5:56 am in reply to: Green Circle with Arrow for url links only appear on some company logos #1396920Hi,
Thank you for the inquiry.
The height of the logo or image should be at least 100px in order to get an overlay. You may need to increase the height of the other images.
Best regards,
IsmaelHi,
Thank you for the inquiry.
What kind of schema markup are you trying to add? Please provide a link to the documentation or reference so that we can check it.
Best regards,
IsmaelHi,
Thank you for the screenshots.
Have you tried adjusting the “Display tax totals” to “Itemized”? The tax is currently displayed as a single total.
Best regards,
IsmaelHi,
Thank you for the info.
We managed to get into the server and when we checked the themes folder, the Enfold theme is named differently. Did you do any direct modifications to the theme files? Would you mind uploading a fresh copy of the theme?
Best regards,
IsmaelFebruary 7, 2023 at 4:35 am in reply to: Enfold Theme Footer Text Font Not Working on Some Pages #1396914Hey Yasir,
Thank you for the inquiry.
We are not sure which elements in the footer are not configured correctly. Would you mind providing a screenshot of the footer issue? You can use imgur, savvyify or dropbox for the screenshot.
Best regards,
IsmaelHey es.design.ma,
Thank you for the inquiry.
Looks like the medical.ttf and medical.woff files are missing from wp-content/uploads/avia_fonts/medical folder. Have you tried importing the demo in a local server? You can then copy the font files from the same directory and upload it the live site. We will forward the issue to our channel.
Best regards,
IsmaelHey schwabino,
Thank you for the inquiry.
You may need to do site optimizations such as installing a cache plugin and compressing the images. The articles below should help.
// https://kriesi.at/archives/scoring-100-100-in-google-pagespeed-insights-gtmetrix-pagespeed-and-yslow
// https://gtmetrix.com/wordpress-optimization-guide.htmlBest regards,
IsmaelFebruary 7, 2023 at 3:55 am in reply to: Vertical alignment problem / text element / only in FireFox #1396909Hey Stephen,
Thank you for the inquiry.
We cannot see the issue on our end. Would you mind providing a screenshot of the alignment issue? You can use imgur, savvyify or dropbox for the screenshot.
Best regards,
IsmaelFebruary 7, 2023 at 3:50 am in reply to: Kontaktformular “Anzeige bei gesendeter Nachricht” & Abstände bei Mails #1396906Hi,
Yes, unfortunately, you cannot create an email template without using a plugin or a platform such as Mailchimp.
If you haven’t installed a child theme yet, you can directly add the code in parent theme’s functions.php file but it will be removed when you update the theme. What you can do instead is install a plugin that allows you to insert PHP snippets in the site without editing the theme files.
// https://wordpress.org/plugins/insert-php-code-snippet/
If you want to install a child theme instead, please check the documentation below.
// https://kriesi.at/documentation/enfold/child-theme/
Please make sure to create a site backup before attempting to activate the child theme.
Best regards,
IsmaelHey waveseven,
Thank you for the inquiry.
You can select a predefined color scheme in the Enfold > General Styling panel. If you have a default color scheme, which you have configured manually and would like to go back to it after an event, you will have to export the theme options before switching to another color scheme, then import it back once it is time to go back to the previous scheme.
Best regards,
IsmaelHey James,
Thank you for the inquiry.
Are you trying to generate a private token to enable automatic updates in the theme options? The documentation below should help.
// https://kriesi.at/documentation/enfold/theme-registration/#register-my-theme
Best regards,
Ismael -
This reply was modified 3 years, 1 month ago by
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