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Viewing 30 posts - 8,611 through 8,640 (of 67,449 total)
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  • in reply to: Tab Section Suddenly not working #1401216

    Hi,

    Glad to hear that you were able to resolve the issue by rebuilding your site from scratch and installing it over the previous version. It can be frustrating to spend so much time troubleshooting a problem, but it’s always satisfying when you finally find a solution.

    In the future, if you encounter any issues with your website, it might be helpful to document any error messages or steps you’ve taken to try to fix the issue. This can help you or others troubleshoot the problem more efficiently and avoid spending a lot of time.

    Have a nice day.

    Best regards,
    Ismael

    in reply to: Help – Settings disappeared – need to go back #1401214

    Hey daves1997,

    Thank you for the inquiry.

    There is only one reset button for the theme options and it will revert all settings back to default. Did you create a backup of the site before doing the reset? Unfortunately, we won’t be able to bring back the previous settings without a database backup or restore point.

    Best regards,
    Ismael

    in reply to: Custom Header – Logo center menu left and right #1401207

    Hey edgeofcinema,

    Thank you for the inquiry.

    You can use the following css code to pull the menu up and create some space between the fourth and fifth menu items.

    #top #menu-item-64 {
        margin-right: 75px;
    }
    
    #top #menu-item-60 {
        margin-left: 75px;
    }
    
    #top .container.av-logo-container {
        margin-bottom: -60px;
    }

    This may require a few adjustments on smaller devices or screens

    Best regards,
    Ismael

    in reply to: Problem with editor Avia not working after updates #1401111

    Hey Volpi Emilie,

    Thank you for the inquiry.

    The site contains a very old version (3.8.2) of the theme, which is no longer compatible with the current version of WordPress and a lot of plugins. You have to upgrade the theme to version 5.4.1, toggle the Enfold > Performance > File Compression settings, then purge the cache.

    Best regards,
    Ismael

    in reply to: Using Parallax and Linking Main Menu #1401110

    Hey jonroot,

    Thank you for the inquiry.

    You have to edit the menu items in the Appearance > Menus panel and prepend the absolute URL of the home page to the anchors. You can’t go back to the home page or to the other pages because the menu items are using anchors. (see private field)

    Best regards,
    Ismael

    in reply to: line height in widget navigation menu #1401109

    Hey doug123,

    Thank you for the inquiry.

    You can use this css code to adjust the font size and line height of the widget menu items.

    #top .content .flex_column .widget_nav_menu li a {
        padding: 0.2em 3px;
        font-size: 13px;
    }
    

    Please toggle or temporarily disable the Enfold > Performance > File Compression settings after adding the css code.

    Best regards,
    Ismael

    Hey ipdgraphics,

    Thank you for the inquiry.

    The default content font size option is now located in the Typography tab, just beside the Fonts tab of the General Styling panel. You should also see other options for the heading elements in the same tab.

    Best regards,
    Ismael

    in reply to: Mobile vertical alignment in columns #1401107

    Hey Yannick,

    Thank you for the inquiry.

    Are you using the same set of elements for these sections across the site? If yes, then adding the css code below should vertically align all Image elements inside a flex column.

    @media only screen and (max-width: 767px) {
    
      /* Add your Mobile Styles here */
      .flex_column_table .flex_column .avia-image-container.avia-align-center {
        transform: translateY(-50%);
        top: 50%;
      }
    }
    

    This might have unintended effects for other sections using the same of set of elements.

    Best regards,
    Ismael

    in reply to: Error accessing Demo file for download #1401106

    Hey bethjepsen,

    Thank you for the inquiry.

    You may need to ask your hosting provider to whitelist the site http://kriesi.at/ (85.13.136.225) where the demo files are located. It is possible that your server’s firewall is blocking access to the source files.

    You can also try and import the demos manually using the provided xml files, as described in the documentation below.

    // https://kriesi.at/documentation/enfold/import-demos/#manual-demo-import–using-xml-files-

    Best regards,
    Ismael

    in reply to: orçamento site #1401105

    Hey Eduardo Oliveira dos Santos,

    Thank you for your interest in the theme.

    We tried to translate your inquiry but it is a bit unclear what you’re requesting. Based on the translations, it sounds like you are looking for someone to redesign or recreate the site from scratch. Is that correct?

    Unfortunately, we do not offer such service but we partnered with an agency which should help you rebuild the site and do other customizations. Please contact them in the link below for more info.

    // https://kriesi.at/contact/customization

    Best regards,
    Ismael

    in reply to: Add clickable phone number to main menu #1401103

    Hey jonroot,

    Thank you for the inquiry.

    You can insert a widget area in the header using one of the hooks inside the header or menu template files. Please check the documentation below for more info.

    // https://kriesi.at/documentation/enfold/header/#adding-a-header-widget-area

    Best regards,
    Ismael

    in reply to: PHP page to add Secondary title to blog #1401102

    Hi,

    After adding the avia_load_shortcodes filter from the documentation in your functions.php file, you have to create a folder called “shortcodes” inside the child theme directory and create a copy of the shortcodes or elements folder (ex. postslider, iconbox) inside the new folder. This should override the corresponding shortcode in the parent theme (config-templatebuilder > avia-shortcodes). You don’t need to copy the exact structure of the shortcodes directory in the parent theme.

    Best regards,
    Ismael

    in reply to: Image background for flip box #1401101

    Hi,

    Thank you for the inquiry.

    The background image options are located in the Styling > Background Images toggle of each grid item. Please provide the login details in the private field so that we can check it.

    Best regards,
    Ismael

    Hey Andreas,

    Thank you for the inquiry.

    Have you tried using the Grid Row element instead? You can also adjust the style of the second column in the color section and a padding around it. If you can provide the link to the page, we will check the setup and provide the necessary modifications.

    Best regards,
    Ismael

    in reply to: Unable to open 2 pages of my website. #1401099

    Hi,

    The menu items work correctly on our end, checked on Chrome. Have you tried testing the site on incognito mode? Try to purge the cache and do a hard refresh before checking the page.

    Best regards,
    Ismael

    in reply to: Header Logo appear only when scrolling #1400640

    Hey Anna_Tewes,

    Please refrain from creating duplicate posts: https://kriesi.at/support/topic/header-logo-only-appear-when-start-scrolling/

    Best regards,
    Ismael

    in reply to: Reitersektion – Font Style Change #1400639

    Hi!

    Please refrain from creating duplicate posts: https://kriesi.at/support/topic/reitersektion-font-style/

    Best regards,
    Ismael

    in reply to: Support of Gutenberg Editor #1400638

    Hey Jean-Claude Rubin,

    Thank you for the inquiry.

    The block editor works fine with the theme but we recommend using the Advance Layout Builder (ALB which contains various elements that can be used to create custom pages. The ALB is the default page builder in the theme.

    Best regards,
    Ismael

    in reply to: Woocomerce Review Tab on Product Page Adjustment #1400637

    Hey ovrit,

    Thank you for the inquiry.

    To adjust the spacing around the text in the comment box, you can add some padding to it using CSS. Here’s an example:

    #reviews.cr-reviews-ajax-reviews #comments.cr-reviews-ajax-comments .cr-ajax-reviews-list .review .comment-text {
        padding: 1em;
    }
    

    And to fix the alignment of the stars, add this.

    #comments span, .minitext, .form-allowed-tags, #reply-title small, #commentform label {
        font-size: inherit;
        line-height: inherit;
    }
    

    Best regards,
    Ismael

    in reply to: Fullwidth Easy Slider not working #1400636

    Hey splatt4,

    Thank you for the inquiry.

    We are getting a script error from the merged script files. You may need to toggle or temporarily disable the Enfold > Performance > File Compression settings, and purge the cache. Let us know this helps.

    avia-footer-scripts-209f21b71e6454416ab634sdfsdfe8f3e5---640a83531f97f.js:20 Uncaught SyntaxError: Unexpected token '!' (at avia-footer-scripts-209f21b1171e6454416ab6340ce8f3e5---640a83531f97f.js:20:65284)
    

    Best regards,
    Ismael

    in reply to: Cumulative Layout Shift Issues #1400635

    Hi,

    Thank you for the update.

    We don’t really see any animations in the banner and the text field, so the only thing that could cause the layout shift in this case is the lazy loading. Did you disable lazy loading from the Enfold > Responsive Images And Lazy Loading > Lazy Loading option? You may also need to toggle or temporarily disable the Enfold > Performance > File Compression settings afterwards, and make sure to purge the cache.

    Best regards,
    Ismael

    in reply to: Embedded Video problem #1400634

    Hi,

    You’re welcome! If you have any other questions or concerns in the future, feel free to reach again here in the forum.

    Have a nice day!

    Best regards,
    Ismael

    in reply to: Reitersektion – Font Style #1400633

    Hey Anna_Tewes,

    Thank you for the inquiry.

    What do you mean by “Reitersektion”? We cannot find the same text in the screenshot. To change the font size of an element, you can go to the Styling tab of the element and adjust the Font Sizes options, or you can go to the Enfold > Advanced Styling panel to edit the default styles of the elements.

    Best regards,
    Ismael

    in reply to: Portfolio gallery excerpt not showing #1400632

    Hi,

    The excerpt is not visible because the text color is white which is the same as the background. You can add this css code to adjust the style of the excerpt container and the text inside.

    .grid-entry-excerpt.entry-content {
        color: #000000;
    }
    

    Best regards,
    Ismael

    in reply to: Header Logo only appear when start scrolling #1400631

    Hey Anna_Tewes,

    Thank you for the inquiry.

    To make the logo disappear when the website loads and to make the header transparent only on the landing page, you’ll need to add some custom CSS code. Here’s an example of how you can achieve this effect:

    Hide the logo on page load:

    .logo {
      display: none;
    }
    

    Make the header transparent only on the landing page:

    .header {
      background-color: transparent;
    }
    

    Show the logo and change the header background color when the user starts scrolling:

    
    
    function ava_custom_script() {
    ?>
     <script type="text/javascript">
    	$(window).scroll(function() {
      if ($(this).scrollTop() > 0) {
        $('.logo').fadeIn();
        $('.header').css('background-color', 'rgba(255, 255, 255, 0.9)');
      } else {
        $('.logo').fadeOut();
        $('.header').css('background-color', 'transparent');
      }
    });
     </script>
    <?php
    }
    add_action('wp_footer', 'ava_custom_script', 20);
    

    Best regards,
    Ismael

    in reply to: image size #1400630

    Hey Gianluca,

    Thank you for the inquiry.

    We found a lot of blog posts element in the home page displaying featured images. Which one would you like to modify? Please provide a screenshot using imgur, savvyify or dropbox for the screenshot.

    Best regards,
    Ismael

    in reply to: WordPress reset can’t use license anymore #1400628

    Hey djordyr,

    Thank you for the inquiry.

    How can i connect it again to the same website?

    What do you mean by connecting it again to the website? If you want to create a private token or register the theme, please check the documentation below.

    // https://kriesi.at/documentation/enfold/theme-registration/

    Best regards,
    Ismael

    in reply to: indexing on site #1400627

    Hey mvi,

    Thank you for the inquiry.

    The admin-ajax.php file and the framework folder should not be indexable by default. You should set your robot.txt file to disallow search engines from accessing these paths.

    // https://moz.com/learn/seo/robotstxt

    Best regards,
    Ismael

    Hey Annemarie,

    Thank you for the inquiry.

    You can try Relevanssi or the SearchWP plugin to configure the search results and index the posts, but we are not sure if it is possible to prioritize specific items or post types using these plugins.

    // https://www.relevanssi.com/
    // https://searchwp.com/

    Best regards,
    Ismael

    in reply to: Different Fonts in Headlines #1400624

    Hey HERZBLUAT,

    Thank you for the inquiry.

    You can override the heading styles in the Enfold > Advanced Styling panel. In the dropdown, select the elements in the Headings section.

    Best regards,
    Ismael

Viewing 30 posts - 8,611 through 8,640 (of 67,449 total)