Forum Replies Created
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May 29, 2014 at 3:34 am in reply to: Fullwidth Masonry Sorting Not Aggregating Categories Correctly #271589
Hi!
Thank you for the info.
Do you mind creating a dummy test page with the full width masonry? If possible, list some of the post items that are included on the sorting categories that doesn’t show. Post the login details here and set it as a private reply. We’ll inspect it on our end.
Regards,
IsmaelHey!
Thank you for the update.
You can actually remove the layer slider with this on functions.php. Place it at the very bottom:
add_theme_support( 'deactivate_layerslider' );Cheers!
IsmaelHi!
Thank you for the update.
You’ll have to use the Quick CSS field but if you’re working on a multi-language website, it is best that you place the css modifications on custom.css file to affect both languages. Checking on the website, the headlines are already using the Oswald font and the body fonts are already set to Lucida Sans.
Regards,
IsmaelHi!
Thank you for visiting the support forum!
We checked the website on IE8, 9 and 10 and the icon is working fine. What is the screen resolution of your monitor?

Regards,
IsmaelHi!
Thank you for the link.
The css snippet is working fine on our end. Please use this:
div .product-sorting { display: none !important; opacity: 0 !important; }Regards,
IsmaelHi!
Thank you for using the theme.
Related posts are set for posts with the same post tags. You’ll need to add the same tags for posts if you want the related post section to show. If you want, you can set the related section to show by category instead of tags. Edit includes > related-posts.php, find this code on line 71:
$my_query = get_posts( array( 'tag__in' => $tag_ids, 'post_type' => get_post_type($this_id), 'showposts'=>$postcount, 'ignore_sticky_posts'=>1, 'orderby'=>'rand', 'post__not_in' => array($this_id)) );Replace it with:
$cat_ids = array(); $categories = get_the_category($this_id); if($categories) { foreach($categories as $category) { $cat_ids[] = $category->term_id; } } $my_query = get_posts( array( 'tag__in' => $tag_ids, 'category__in' => $cat_ids, 'post_type' => get_post_type($this_id), 'showposts'=>$postcount, 'ignore_sticky_posts'=>1, 'orderby'=>'rand', 'post__not_in' => array($this_id)) );Best regards,
IsmaelHi!
As always, thank you all for using the theme!
@miobeeno: Nice font graphic. The logo is sweet!@Pete: Where can I find those ladies? Good job on the website. :)
@thehuyle: Piano Fingers page looks great. Those kids are geniuses.@Jean: It doesn’t look like Enfold at all. Awesome job on the modifications. :)
@Raymmar: You can try Envato Studio or Werkpress for further customization.Regards,
IsmaelMay 28, 2014 at 1:10 am in reply to: Anchor link causing navigation bar to highlight the wrong link #270923Hi!
Thank you for the update.
@cogitocorp: You’re not using the latest version of the theme. Please download the latest version 2.7.1 from your themeforest account then update the theme via FTP. Please refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/Regards,
IsmaelHey!
Thank you for the info.
I checked the website again on Chrome and Firefox Windows and this is what I see. All three items are present on the test page:

Please remove browser or test it on another computer.
Best regards,
IsmaelHey anna-leo!
Thank you for using the theme.
Can you please post a screenshot? What is the exact model of your Andoid tablet and the screen resolution? I’ll ask Josue if he can check it on his Android phone. Please try this on Quick CSS or custom.css:
.html_header_top.html_header_sticky.avia-android #header { position: relative; }Regards,
IsmaelHey!
Thank you for the update but it’ll be great if you can translate that in English.
Anyway, please use this to fix the price per unit positioning. Replace the code Dude suggested above:
span.price-per-unit.price-per-unit-loop { position: relative; float: left; clear: both; width: 100%; }Regards,
IsmaelHey!
Thank you for using the theme.
If I am not mistaken, you’re referring to the logo alignment. Please use this on Quick CSS or custom.css:
.html_header_top.html_logo_center.avia-msie .logo { position: relative; text-align: center; width: 100%; } .html_header_top.html_logo_center.avia-msie .logo img { -webkit-transform: initial; display: inline-block; } .html_header_top.html_bottom_nav_header.avia-msie .main_menu ul:first-child>li a {; font-size: 12px; padding: 2px 15px 0px 15px; }Cheers!
IsmaelHey!
Thank you for the update.
We would like to see the actual website. If you don’t mind, please post the website url here. On what browser and OS are you testing this with? Make sure that you’re running the latest version of the theme, 2.7.1.
Cheers!
IsmaelMay 26, 2014 at 3:00 pm in reply to: No short content for pages at the search results / No Meta-Tags for posts #270117Hi!
Thank you for the update.
Please post the website url here, we would like to check the search page. Make sure that you’re running the latest version of the theme. If possible, please create a dummy test page then add a dummy content on the Excerpt meta box. Name the page “Dummy Search Page” so that we can search it for testing purposes.
Regards,
IsmaelHi!
Thank you for the update.
@Pedro: Glad it is working now. :)
@12stone: Do you mind providing a link to the actual website? We would like to inspect it. If possible, post the register-staff.php code on pastebin.com so that we can review it. Maybe, you missed something.Cheers!
IsmaelHey!
Thank you for the update.
Please download the wp files again and overwrite your installation. Maybe, you accidentally override the index.php file on the wp root directory. If possible, please download the theme again and override the old theme files via FTP.
Regards,
IsmaelHey!
Thank you for the update.
I checked the website again but it’s not using the latest version of the theme. Please download version 2.7.1 from your themeforest account then update the theme via FTP. Refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Cheers!
IsmaelHi ahirschel!
Thank you for using the theme.
The #266915 is the reply id so we can’t locate that thread. Please post the actual url of the thread here. We would like to review it for possible solutions. You’re using a very old version of the theme, 2.4.5. Please download the latest version from your themeforest account then update the theme via FTP. Refer to this link for more info: http://kriesi.at/documentation/enfold/updating-your-theme-files/
Regards,
IsmaelMay 26, 2014 at 2:24 pm in reply to: Product Categories not showing up in Screen Options for menus #270107Hey!
Thank you for the link.
I’m sorry but I don’t see anything unusual on the installation, not sure of the issue yet. Have you tried deactivating the plugins? If you don’t mind, we would like to check the dashboard and if possible deactivate the plugins while testing the site. Is that ok? Please post the login details here and set it as a private reply.
Cheers!
IsmaelHey!
Alright. Please let us know if it works. I’ll keep this thread open for now.
Cheers!
IsmaelHi!
Thank you for the access.
It doesn’t seem to be happening when I checked the website using Chrome Windows 8. I created multiple icon boxes and they’re not reverting back to the default content when I update the element. Please try to remove browser cache then reload the page a few times. If possible, please test it on another browser or computer. This is the test page that I created: http://quoted.wpengine.com/wp-admin/post.php?post=3051&action=edit&message=1 (hosted on WPengine)
Regards,
IsmaelMay 26, 2014 at 7:30 am in reply to: Icon for Extra Element in Header & Tablet Logo Center problem #269954Hi pgh!
Thank you for using the theme.
Do you mind if we take a look at the actual website? I’m sure we can fix the extra elements via CSS. Please add this on Quick CSS or custom.css if you want the logo centered on smaller screen sizes.
@media only screen and (max-width: 767px) { .responsive.html_header_top.html_logo_center .logo { left: 50%; -webkit-transform: translate(-50%, 0); -moz-transform: translate(-50%, 0); -ms-transform: translate(-50%, 0); transform: translate(-50%, 0); margin: 0; position: relative; } }Regards,
IsmaelHey camkristis!
Thank you for visiting the support forum!
The content slider is broken even on Chrome and Firefox Windows 8. Please deactivate all plugins then then test the content slider again. If possible, please create a test page then insert the content slider with dummy data for testing purposes.
Regards,
IsmaelHi!
You should probably use this if you want a centered image on the text block:
#top .my_bordered_box { text-align: center; }If that doesn’t work, add a an aligncenter class on the img html tag. Something like this:
<img class="aligncenter" src="IMAGE URL HERE">Cheers!
IsmaelHey!
Thank you for the update.
I checked the website on IE8 and 9 and the content is readable. What I noticed is that the header has a transparent background. Please use this on Quick CSS or custom.css to fix it:
.header_color .header_bg, .header_color .main_menu ul ul, .header_color .main_menu .menu ul li a, .header_color .pointer_arrow_wrap .pointer_arrow, .header_color .avia_mega_div { background: #fff; opacity: 1; filter: alpha(opacity=100); }Best regards,
IsmaelHey!
Thank you for using the theme!
Actually, you can produce the icon shortcode using the shortcode wand on the default editor then paste that before the menu item label. Glad the forum community is helping each other out.
Cheers!
IsmaelHi sagash!
Thank you for visiting the support forum!
Regretfully, this particular request is beyond the scope of support and is not a theme related issue. You might need to find a plugin or hire a freelance developer to add the feature for you. Please visit Envato Studio or Werkpress for further customization. You can also vote or post the feature on our Feature Requests page.
If you have any further questions about the theme, we are more than happy to provide you with assistance on these inquiries. Thank you for your understanding.
Regards,
IsmaelHi ramansenvato!
Thank you for using the theme.
Do you mind if we take a look at the actual page with the issue? Make sure that you’re running the latest patch of the theme, 2.7.1.
Regards,
IsmaelHey!
Thank you for using the theme!
Pages that are built using the advance layout builder utilize shortcodes so it is normal that you’ll have an xml file with pages built with shortcodes. I’m not sure if it is possible to convert those shortcodes to their actual html form. Please wait for Dude to respond again. I’m sure he will have a better explanation.
Regards,
IsmaelHey DJQuad!
Thank you for using the theme!
I’m sorry but it’s not possible to sort the blog grid by category but you can sort them by date published. Add this on functions.php:
add_filter('avia_post_slide_query','avia_change_grid_order', 10, 2); function avia_change_grid_order($query, $params) { $query['orderby'] = 'date'; $query['order'] = 'DESC'; return $query; }Best regards,
Ismael -
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