Hey jetsaveurs.com,

Thank you for the inquiry.

The plugins were disabled when we checked the site. Please activate the necessary plugins, then provide the link to the category pages with the pagination issue.

Best regards,
Ismael

Hey JLJF-Janet,

Thank you for the inquiry.

According to the errors above, the private or personal token lacks the required permissions. Please try generating the token again and ensure that the required scopes or permissions are checked. For more info, please review the documentation below:

// https://kriesi.at/documentation/enfold/theme-registration/#how-to-generate-a-envato-personal-token

These are the required permissions:

- View and search Envato sites (checked by default) (Required)
- View the user’s Envato Account username
- View the user’s email address
- View the user’s account profile details
- Download the user’s purchased items (Required)
- Verify purchases of the user’s items
- List purchases the user has made (Required)

Best regards,
Ismael

Hey Diana,

Thank you for the inquiry.

You can use this css code to adjust the position of the nav arrows:

@media only screen and (min-width: 990px) {

  /* Add your Desktop Styles here */
  .avia-slideshow-arrows.avia-slideshow-controls.av-timeline-nav {
    width: calc(100% + 100px);
    overflow: visible;
  }

  #top .avia-timeline-container.av-slideshow-ui .avia-slideshow-arrows.av-visible-prev>a.prev-slide {
    left: 50px;
    top: 10px;
    position: absolute;
  }

  #top .avia-timeline-container.av-slideshow-ui .avia-slideshow-arrows>a.next-slide {
    right: 0;
    left: auto;
    position: absolute;
    top: 10px;
  }

  #top ul.avia-timeline.avia-timeline-horizontal.av-milestone-placement-top.avia-timeline-.avia_animate_when_almost_visible.avia-timeline-animate.avia_start_animation {
    margin-left: 50px;
  }
}

Best regards,
Ismael

Hi,

Thank you for the info.

Where do you check for these errors? We don’t get the same errors in the browser console when we check the home page. Please provide a screenshot of the error using platforms like Savvyify, Imgur, or Dropbox.

Best regards,
Ismael

Hey wordpress60,

Thank you for the inquiry.

We noticed that the site contains an older version (4.7.4) of the theme, which is likely why the mobile menu is not displaying as expected. Please create a clone of the site, update the theme to version 5.7.1, and fix the errors before transferring it to the live site. You may need to update the theme manually via S/FTP. Please check the link below:

// https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

Best regards,
Ismael

Hi,

I have only one doubt, if the screen were to be much larger than the one I normally use, would you see white areas on the left and right?

You can check how the site will display on screens with larger resolutions by zooming the browser out. When we tried this, the background image resized automatically and still covered the whole area.

Best regards,
Ismael

Hi,

Thank you for the update.

The map displays properly when we removed the “jotform” script inside the code block element. Please check the password-protected test page in the private field.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

The subscription form or widget is working correctly on our end. Would you mind providing a screenshot of the issue? You can use platforms like Savvyify, Imgur or Dropbox to upload and share the screenshot.

Best regards,
Ismael

Hey NicomIT,

Thank you for the inquiry.

Aside from the Templates option, you can also use the Page Content element to display the content of another page, which can be utilized as templates that can be updated globally. Another option is the Custom Elements Template (CET), which are builder elements that can be customized and added to different areas of the site. Once added, all instances of the CET can be updated in a single place. Please check the links below for more info:

// https://kriesi.at/documentation/enfold/custom-element-templates/

Best regards,
Ismael

Hey TobiasLutzi,

Thank you for the inquiry.

By default, the theme displays the whole excerpt, and you cannot use the read more tag to control it. However, you can use the following filter if you need to adjust the excerpt length:

function avia_excerpt_length_mod($length) {
    return 200; 
}
add_filter('excerpt_length', 'avia_excerpt_length_mod');

Best regards,
Ismael

Hi,

The older version (5.1.1) is still active when we checked the dashboard. Please create a backup of the site and then activate version 5.7.1. However, we recommend cloning the site to a staging environment and performing the update there before migrating it to the live site.

Best regards,
Ismael

Hi,

Thank you for the info.

We added this filter in the functions.php file to fix the breadcrumb trail:

add_filter('avia_breadcrumbs_trail', 'avia_breadcrumbs_trail_mod', 20, 2);

function avia_breadcrumbs_trail_mod($trail, $args)
{
    if (is_singular('portfolio')) {
        $home = $trail[0];
        $last = array_pop($trail);

        // Get the first term from the taxonomy 'portfolio_entries'
        $terms = get_the_terms(get_the_ID(), 'portfolio_entries');

        if (!empty($terms) && !is_wp_error($terms)) {
            $term = array_shift($terms);
            $link = '<a href="' . get_term_link($term) . '">' . $term->name . '</a>';
            $link = preg_replace('!rel=".+?"|rel=\'.+?\'|!', "", $link);
            $link = str_replace('<a ', '<a rel="v:url" property="v:title" ', $link);
            $link = '<span typeof="v:Breadcrumb">' . $link . '</span>';

            $trail[1] = $link;
            array_push($trail, $last);
        }
    }
    return $trail;
}

Best regards,
Ismael

Hey jetsaveurs.com,

Thank you for the inquiry.

We are redirected to a blank page when we try to log in to the dashboard. Regarding the issue, please try temporarily deactivating the plugins and toggling or temporarily disabling the Enfold > Performance > File Compression settings. Make sure to purge the cache afterwards. Please inform us of the result.

Best regards,
Ismael

Hey MORTULGAAH,

Thank you for the inquiry.

You can insert the Enfold Mailchimp widget in any of the Footer – Column widget areas. Let us know if you need more help.

Best regards,
Ismael

Hi,

Thank you for the inquiry.

To completely hide the preloader, you can disable the Page Preloading option in the Enfold > Theme Options panel. Or use this css code:

#top .av-siteloader-extra, #top .av-preloading-logo { 
   display: none !important;
}

Best regards,
Ismael