Viewing 4 posts - 1 through 4 (of 4 total)
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  • May 14, 2024 at 5:11 pm #1443452
    wordpress60

    I associated a specific menu for the mobile phone but now from the mobile phone I no longer see the menu items loading

    Some images: https://prnt.sc/iNB3x91jXlV3
    https://prnt.sc/LQ2aGmZsYSH1

    May 15, 2024 at 4:20 am #1443550
    Ismael

    Hey wordpress60,

    Thank you for the inquiry.

    We noticed that the site contains an older version (4.7.4) of the theme, which is likely why the mobile menu is not displaying as expected. Please create a clone of the site, update the theme to version 5.7.1, and fix the errors before transferring it to the live site. You may need to update the theme manually via S/FTP. Please check the link below:

    // https://kriesi.at/documentation/enfold/theme-update/#update-via-ftp

    Best regards,
    Ismael

    May 15, 2024 at 8:58 am #1443606
    wordpress60

    No absolutely, I can’t update it right now, I have to solve the problem as soon as possible.

    It is not normal for these problems to exist.

    You have to solve it. I paid for the license to get assistance.

    • This reply was modified 2 weeks, 3 days ago by wordpress60.
    May 15, 2024 at 11:18 am #1443652
    Rikard

    Hi,

    That is why we are asking you to update the theme. If the updates are not coming throug via the theme backend, then please try using this plugin instead: https://envato.com/market-plugin/

    Best regards,
    Rikard

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