Hi Rikard,

thanks a lot. It all works now and I could enter the TOKEN!!!
perfect.
Wish you a nice day and send you best regards
Diana

Dear Rikard,

I will send you the Login Data in the private section. I can confirm you, that I just made a backup of the site and you can make the update.
Thank you very much!
Best regards
Diana

Thank you for your description. The way with the plugin worked perfectly!
Thanks!

Dear Victoria,
this is the footer. This is organized via the widgets. Here I can not insert grid-rows or similar. Is not there a way in which I can css the footer only for the tablet optimize? Or another good option?

the footer is displayed correctly on the computer: see screenshot: https://www.alcahestpharma.com/support/View_computer.png

However, if you look at the website on the tablet (i-pad) the footer slips in its presentation:
https://www.alcahestpharma.com/support/i-pad_Portrait-view.png
and
https://www.alcahestpharma.com/support/i-pad_Landscape-view.png

Greetings Diana

Hello Mike,

many thanks for your response. Yes, I tried to solve it with the Classic Editor.
But now I have another problem: The customer who bought the license from ENfold himself has sent me a TOKEN (see private data). However, when I enter this at ENFOLD I always get an error message: see text below.
What can I do? Where is the mistake?
Thank you for the processing and best regards
Diana

Here is the error message:
Last time we checked the token we were not able to connect to Envato:

Purchases could not be accessed
Username could not be accessed (needed for your information only)
E-Mail could not be accessed (needed for your information only)
Following events occured:

Purchases: Error code 403 returned by Envato: Forbidden:
– response_code: 403
– reason: scope-missing
username Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
email Errorcode 403 returned by Envato: Forbidden:
– code: not_authenticated
Purchases: A problem occurred accessing your purchases. Unable to check for updates.

Dear Mike,

thanks again very very much! This is the solution for all pages!
Your support is great!
Perfect
Best regards
Diana

Dear Victoria
Enclosed I send you a picture template in which I have presented the two desired changes: http://bs-architekten.de/support/01_Footer-Line-Menu.jpg

1. Menu: The right navigation point “KONTAKT” is now completely aligned with the contents shown below (picture)
2. Footer: The line above the footer is now just as long as the line above the socket area and no longer protrudes like it is currently in the website (right and left): bs-architekten.de/NEU/

Thanks and best regards
Diana

Dear Mike,

Thanks for the script. I’ve tried it, but this script achieves that the logo and navigation move to the left.
I do not want to do that though, as I find the distance between navigation and logo to the left outer margin very good.
Rather, I want the content of the website to adapt to this imaginary edge. > see screenshot 1: http://tcmpraxis-carrau.de/support/support_01.pdf
How can I set the distance in the content area to this edge?
Thank you for your processing and best regards
Diana

Good morning Mike
yes I think we can finish the topic with the navigation now! Thank you very much for your patience and excellent support!
Thank you and best regards Diana

Dear Victoria,

the script works so far (https://www.osmosis.de/NEU/) . I hope there are no further problems as you wrote that this “is not ideal”.
please let me know if I have to take care about something more.
Best regards Diana

Good morning Victoria,

Thank you for the note with the overlap.
Now I’ve placed the button to the right and it works now too.
Unfortunately, I do not like the fact that the button is faded in with every little slide with a little animation. How can I disable this? The button should simply appear without moving first.
Thank you for your support!
Greetings Diana

Dear Mike,

Thank you for the script, I added it in the Quick CSS and I removed the indication” line-height: 2.0em;”.
Despite the new script, the main and subnavigation is still displayed differently: https://www.osmosis.de/NEU/
At the moment the subnavigation shows a better presentation than the main navigation. How can I achieve that both are represented the same (as the subnaviation)?
Best regards Diana

Oh no, I just saw that I made an incorrect entry in the last post when making the request: all menu items should show the height of the main navigation (and not as indicated by mistake in the submenu). For the main menu I have defined a line-height: 2.0em. However, he does not accept this setting for the submenu. How can I customize the submenu?
Thank you and best regards Diana

Hey Ismael,

the page is: https://www.osmosis.de/NEU/staedtebau/
Thanks for your help!
Diana

Good morning Mike,

Thank you for the further support.
The script with the definition of the button length works very well! Many Thanks

To the previous second point:
Unfortunately, adding the script “top: 50px! Important;” to the # menu-item-3422 – as suggested – unfortunately no effect. So now I have the supplement “margin-top: 50px;” inserted: .avia-menu.av-main-nav-wrap ul li ul li # menu-item-3584 {max-width: 130px! important; height: 22px! important; margin-top: 50px! important;}
That works now.

Basically, there is still a big problem with the submenu:
Even though I have already adjusted the height of the submenu items to 24px in the css, they still appear in a different, much larger height and, above all, overlap themselves: see screenshot: https://osmosis.de/support/screen4.pdf

Where does this overlap and the height of the submenu items come from?
Thanks and best regards
Diana