September 7, 2019 at 8:23 am #1135265
Dear Support Team.
I am currently working on a webiste for a customer, which is already online in the first version: https://www.hotel-admiral.de/
Unfortunately there is a problem with the logo.
It is not displayed in the browser Mozilla Firefox and Safari (top left): see screenshots:
When I open the page in Google Chrome, the logo appears:
see screenshot: https://www.osmosis.de/support/03_Chrome.png
The cache of all the browsers I mberetis emptied several times, it can not be.
Also, I’ve reviewed the image path several times and he is also correct. Even if I click on the non-displayed graphic in Mozilla Firefox and let me display it, the picture appears.
I’m desperate because I do not know what to do anymore.
Could you please help me?
The login data for the backend I send you under PRIVATE.
Thank you and best regards
DianaSeptember 7, 2019 at 5:49 pm #1135434
You need to set the logo that will be used in header transparency in the Theme option > Header.
VictoriaSeptember 8, 2019 at 8:35 am #1135571September 8, 2019 at 8:50 am #1135574
However, there is still a problem with the logo on the phone.
Although it is now tarred, but his view changes:
sometimes it is shown correctly see screenshot: https://www.osmosis.de/support/Logo_Mobil-2.png
and on some pages it seems distorted and superimposed itself with the flags for the language: see screenshot: https://www.osmosis.de/support/Logo_Mobile-1.png
Where is he wrong here? Could you help me? I can not understand where this comes from.
Best regards and thank you
DianaSeptember 10, 2019 at 5:54 pm #1136654
Do you know the steps to reproduce the issue? I am not seeing it. Maybe it happens when the connection speed is low and not all css loaded and so show up like this?
VictoriaSeptember 11, 2019 at 10:46 am #1136971September 12, 2019 at 9:08 am #1137423
Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.
RikardSeptember 12, 2019 at 9:13 am #1137426
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