Viewing 8 posts - 1 through 8 (of 8 total)
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  • #1135265

    Dear Support Team.
    I am currently working on a webiste for a customer, which is already online in the first version: https://www.hotel-admiral.de/
    Unfortunately there is a problem with the logo.
    It is not displayed in the browser Mozilla Firefox and Safari (top left): see screenshots:
    Firefox: https://www.osmosis.de/support/01_Firefox.png
    Safarai: https://www.osmosis.de/support/02_Safari.png
    When I open the page in Google Chrome, the logo appears:
    see screenshot: https://www.osmosis.de/support/03_Chrome.png
    The cache of all the browsers I mberetis emptied several times, it can not be.
    Also, I’ve reviewed the image path several times and he is also correct. Even if I click on the non-displayed graphic in Mozilla Firefox and let me display it, the picture appears.
    I’m desperate because I do not know what to do anymore.
    Could you please help me?
    The login data for the backend I send you under PRIVATE.
    Thank you and best regards
    Diana

    #1135434

    Hey Diana,

    You need to set the logo that will be used in header transparency in the Theme option > Header.

    Best regards,
    Victoria

    #1135571

    Thank you! This was the solution!
    Best regards Diana

    #1135574

    Dear Victoria

    However, there is still a problem with the logo on the phone.
    Although it is now tarred, but his view changes:
    sometimes it is shown correctly see screenshot: https://www.osmosis.de/support/Logo_Mobil-2.png
    and on some pages it seems distorted and superimposed itself with the flags for the language: see screenshot: https://www.osmosis.de/support/Logo_Mobile-1.png
    Where is he wrong here? Could you help me? I can not understand where this comes from.
    Best regards and thank you
    Diana

    #1136654

    Hi DianaLoola73,

    Do you know the steps to reproduce the issue? I am not seeing it. Maybe it happens when the connection speed is low and not all css loaded and so show up like this?

    Best regards,
    Victoria

    #1136971

    Yes you are right. It depends on the connection speed.
    best regards
    Diana

    #1137423

    Hi Diana,

    Thanks for the update. Please let us know if you should need any further help on the topic or if we can close it.

    Best regards,
    Rikard

    #1137426

    on first load – there is a big fat script behind this logo – do you realy believe that it is necessary to have it here for a 25kb image? (Pagespeed script)

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