Forum Replies Created
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AuthorPosts
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September 7, 2019 at 10:02 pm in reply to: Problems with youtube video slider in version 4.6 #1135507
Hi,
Have you cleared your cache, so the front can be updated to show proper data?
Best regards,
BasilisSeptember 7, 2019 at 9:59 pm in reply to: Missing Allowfullscreen Attribute on Easy-Slider-Vimeo Video #1135506Hi,
Have you updated to the latest version?
Are you good with everything?Best regards,
BasilisSeptember 7, 2019 at 9:57 pm in reply to: Enfold Geolocation PlugIn Deutschland / Region – Wer kann helfen? #1135505Hey Timo,
What exactly do you need to achieve with Geolocation.
Please give us details so we can be able to help better.Best regards,
BasilisSeptember 3, 2019 at 8:34 pm in reply to: Masonry Gallery element leaves first and last image out #1133537Hey COLORIT,
Can you update to the latest version of the theme?
We have fixed this issue a long time ago.Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
From the metrics through web.dev it seems to be an issue on the server speed and not from the theme optim
Best regards,
BasilisSeptember 3, 2019 at 8:23 pm in reply to: Benutzerrechte – Redakteur/Autor keine Sichtbarkeit des „Avia Layout Architekt" #1133532Hey designereien,
Could you please post in English for us?
Best regards,
BasilisHey HERZBLUAT,
Please post your question n English and we will be more than happy to help here.
Best regards,
BasilisHey hylandgraphics,
Yes, it is compatible you can use it just fine yes!
Best regards,
BasilisHey williamsummers,
Yes, those edits are possible through our builder, you can do them :)
Best regards,
BasilisHey David Hudson,
We are going to send this to Kriesi and he will reply if interested.
Best regards,
BasilisAugust 29, 2019 at 10:24 pm in reply to: Enfold – Yoast SEO Alt Attributes / Outbound Links Issues #1132114Hey jahnetik,
Yea, this is an issue with Yoast plugin on how it understands the area there.
Not a solution exists right now, but compatibility is something that we are looking to work it out.Best regards,
BasilisHey xyzb,
There is nothing to worry about, it is a false alarm.
We use the libraries that WordPress is loading.Best regards,
BasilisHi,
Thank you for letting us know.
Best regards,
BasilisHi,
Please update to the latest version and let us know if this issue is fixed.
Best regards,
BasilisHey ariane1001,
Please update to the latest version of Enfold, issue should be fixed.
Best regards,
BasilisAugust 29, 2019 at 10:12 pm in reply to: version 4.5.7 Instagram has returned invalid data. #1132106Hey Grafischinvorm,
WHat are the settings you have put on the widget? Which is the account you want to show?
Best regards,
BasilisHey zazoutotaal,
Ther is a new release please update and let us know if issues are solved.
Best regards,
BasilisAugust 29, 2019 at 10:09 pm in reply to: LayerSlider 6 unable to deactivate, delete or update #1132104Hey frode-inter-sun,
> How do I update, deactivate and delete this plugin?
Which of all those do you want to do?
Best regards,
BasilisHey fourblue,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create an admin user and post the login credentials in the “private data” field.Best regards,
BasilisAugust 29, 2019 at 10:03 pm in reply to: Accordion / Toggle – open more than one but not all toggles on page load #1132099Hey HagenWittig,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Munford,
Have you enabled any cache plugin or any optimisation of the theme?
Best regards,
BasilisHi,
Can we do edits over the online site?
Also where are you hosted? The first byte takes ages.Best regards,
BasilisAugust 29, 2019 at 9:56 pm in reply to: ALB seems to be active though "use WP classic editor" is set #1132096Hey Autostopowicz,
We have released a new update, can you please check this out and let us know if it does fix the issues?
Best regards,
BasilisHi,
Try this, tell me if it is working:
https://github.com/Basbee/wordpress-extended-content-analysis-yoastwe will try solve the problem.
Best regards,
BasilisHi,
Can you open the page please?
Best regards,
BasilisAugust 29, 2019 at 10:33 am in reply to: Function in child themes functions.php to set ‘with_front’=>false #1131841Hey gregorh,
You can move all the code of the post type creation to functions.php of your child theme and you can overwrite this.
You can check for more details here: https://wordpress.stackexchange.com/questions/65075/use-register-post-type-to-modify-an-existing-post-typeBest regards,
BasilisHi,
The color sets are defined in /wp-content/themes/enfold/includes/admin/register-backend-styles.php – it’s an array which uses the color scheme name as key and each color scheme contains a sub-array which stores the color values. You can modify the array directly or use the “avf_skin_options” filter ( http://codex.wordpress.org/Function_Reference/add_filter ) to add your custom schemes.
Best regards,
BasilisHi,
Those problems are related to the web moving forward and IE not.
I have added for you the beta of our theme that fixes some issues, but please keep in mind that IE has died.
And died means that Microsoft is not supporting it any more as a browser so while the web grow and we use new techniques
IE is not supporting them.Best regards,
Basilis -
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