Hi,

.av-tt-hotspot {
  background:rgba(255,255,255,0.8) !important;
  border:1px solid #000;
}

Let us know if that works

Best regards,
Basilis

Hey vdlpwp,

Please post us your login credentials (in the “private data” field), so we can take a look at your backend.

1. Install and activate ” Temporary Login Without Password “.
2. Go to ” Users > Temporary Logins ” on the left-side menu.
3. Click ” Create New “.
4. Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
   ( do be sure that we have enough time to debug ).
5. Click ” Submit “.
6. You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.

When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.

Best regards,
Basilis

Hi,

Sure thing – thank you!

Best regards,
Basilis

Hey scotthco,

Have you followed the documentation properly

We are afraid you need to go through it as there are not a lot we can do from our side.

Best regards,
Basilis

Hi,

Can you please create a new ticket so we can be able to help you with that?

Thank you

Best regards,
Basilis

Hi,

I have added the code properly, seems all work fine now.
Let me know if you have any other question.

Best regards,
Basilis

Hi,

You would need to target the class of the element so you can go ahead to figure out how you will make it work.
If you cant through the details Ismael provided, please consider to hire someone to help you ouy.

Best regards,
Basilis

Hi,

That is something strange, even if you need to change and come back.
That has happen previouslu only on cached versions.

Do you use a Apache or NGINX?

Best regards,
Basilis

Hi,

Exactly – nothing to worry about at all :)
Let us know if there is anything else we can do for you.

Best regards,
Basilis

Hi,

Each team member has a different IP Address! :D
I have taged the task on Nikko so he can be able to review although if you cant open for us.

Best regards,
Basilis

Hi,
I tried to do it and I did got the issue.
Getting on a next step to debug the problem – if you remove the functions and load from the main theme and not child theme, do they work?

Best regards,
Basilis

Hi,

Can you please go to the theme settings options, select unselect the minified and re-save.
Let us know if that will fix the problem.

Best regards,
Basilis

Hey EZWebdesign,

The problem is on the iframe and yes it is a bug we are afraid.
There has been reported previously, we would understand the patience while we try to get it shorted out.

Best regards,
Basilis

Hi,

Thank you for letting us know.

Best regards,
Basilis

Hey Japracool,

Parallax is disabled on mobile ( at least yet ) as it does not work properly.
If you need to modify the result, you would need to get it short out by hiring someone.

Best regards,
Basilis