Forum Replies Created
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AuthorPosts
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Hi,
I tried all and they are working fine.
Can you please change the your browser?Best regards,
BasilisHi,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHi,
Please try
#top fieldset { float: right; }Let us know if that fixed the issue.
Best regards,
BasilisHi,
You cant add it.
if you need to add some stuff into it, you need to create a shortcode and add that shortcode into the layer slider.Best regards,
BasilisMarch 5, 2018 at 9:49 pm in reply to: How to make changes to icon list element on a specific page #921835Hi,
Please add
#top .iconbox_icon, #top .iconbox_icon {
font-size: 30px !important;
}let us know if that works or you need to change the size.
Best regards,
BasilisHey lzevon,
Please disable the htaccess login.
Best regards,
BasilisHi,
Thank you very much for letting us know, we much appreciate it.
Best regards,
BasilisHey smiollis,
That plugin works here
https://github.com/mdsimpson/contact-form-7-to-database-extensionyou can use that one!
Best regards,
BasilisMarch 5, 2018 at 9:24 pm in reply to: Yoast SEO not showing my title and description correctly #921815Hey ivy_0205,
Have you also submitted your web site to google with sitemap?
If you check on private content the site is on google.
Now if it ranks for any keyword, that is no related to us, but you would need advanced SEO help.Please consider to hire someone
Best regards,
BasilisHi,
We appreciate for letting us know!
Yes server can solve issues most of the times.Best regards,
BasilisHi,
Thank you for letting us know about that.
We will check the issue on Edge how we can get it shorted out.Best regards,
BasilisMarch 5, 2018 at 9:21 pm in reply to: Couldn't add the font because the server didn’t respond – Iconfont Manager #921810Hey Gardenvale,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
We appreciate letting us know.
Yes it can be a php version issue which will be available to be fixed if you update the php version on the server.Best regards,
BasilisHi,
If you are using an older version that php 7, there might be a small issue with the installation.
If not – then everything should be OK.Best regards,
BasilisMarch 5, 2018 at 9:18 pm in reply to: Adding "background" image at the top of the blog (enfold 2017 "blog modern") #921806Hi,
we cant communicate with email
Every of our clients do use private content – do not worry everything is secured.Best regards,
BasilisHi,
I just loaded the page with Firefox.
But I cant see the issue at all.
Not sure what can happen there on your screen.Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Glad we could help!
Please take a moment to review our theme and show your support https://themeforest.net/downloads
To know more about enfold features please check – http://kriesi.at/documentation/enfold/
Thank you for using Enfold :)Best regards,
BasilisHi,
Is the issue solved or you need something else?
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Magdalena,
You can download it from your Themeforest account, but the latest version is not the 4.2.3
Best regards,
BasilisMarch 5, 2018 at 9:10 pm in reply to: optimze the spacing of the ajax portfolio grid and the portfolio preview images #921792Hi,
Can you please disabel your cache so we can be able to see the images and make sure that it looks right and it does not brake properly?
We would really need that so the code is right.
Probably the code is.grid-entry .inner-entry { padding:10px; }
but would be perfect if it would look best.
Best regards,
BasilisHey pixeet2016,
Please take a look at the documentation here
and let us know if that would work out for you.
Thank you
Best regards,
BasilisHey Munford,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
That is a function Ismael has made that for you.
Best regards,
BasilisHi,
W ehave moved the request to our developers so they can review it.
We do appreciate the patience, they will do the best they can do.Best regards,
BasilisHey sp1k3,
Thank you for reporting that issues.
Yes there is a problem and our development team will do work on that as backewards compatibility but the issue is happening because you
have an old php version on the server.If you update that will not happen.,
Best regards,
BasilisMarch 5, 2018 at 8:57 pm in reply to: Problems with 'aviaAssetManager->generate_file' after update to Enfold 4.2.5 #921776Hi,
That issue has been reported previously yes.
Our developers are working on those updates so we appreciate all the patience to that, we will move to an update as soon as possible.Best regards,
BasilisHi,
Thank you for posting the soltuion, we much appreciate it :)
Best regards,
BasilisHey albert_lleida,
Could you please provide your question in English so we can be able to help you out with it please?
Thank you very much
Best regards,
Basilis -
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