Viewing 13 posts - 1 through 13 (of 13 total)
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  • #921237

    Problem 1)
    When I have the ‘Enable AJAX add to cart buttons on archives’ button checked off it shows that items are being added to the card but when I go to the cart nothing has actually been added.

    Problem 2) When I hover over the cart icon i should be able to see what is in the cart. instead I only see what looks like the top part of that field.

    I’ve tried disabling all plugins except woocommerce and the issues remain.
    I have the latest version of enfold (4.2.5)
    I made sure that none of my custom css is messing with it.

    I’ve researched this topic for 2 days and can’t seem to find a solid solution. There were a few threads where people seemed to have the same issue and then they said it was fixed but did not post a solution.

    Can someone please help me with this. I’ve used the shop feature on another with no issues.

    #921644

    Hey,

    I checked it on my local installation and it does work fine.
    Also i was able to add product to cart. Attached a screenshot in private content field however i can reproduce the second issue. You seem to have redirect. Could you please try disabling that temporarily and deactivating all active plugins once again and check if that helps?

    Best regards,
    Yigit

    #921655

    Sorry Yigit. I forgot to mention that i enabled the redirect after i got frustrated and couldnt figure out the Ajax. if you enable the ajax and disable the redirect you should see what i am talking about with the add to cart function.

    #922174

    Hi hotspot01,

    Best regards,
    Victoria

    #922243

    Not at all. It looks normal when I go to it.

    • This reply was modified 1 year, 4 months ago by  hotspot01.
    #923281

    Hi,

    Cant load the screenshogt please link again for us.

    Best regards,
    Basilis

    #923304

    Ok. Try this link. Hopefully this works.

    • This reply was modified 1 year, 4 months ago by  hotspot01. Reason: link
    #923616

    Hi hotspot01,

    Can you please enable AJAX add to chart so that we can test it?

    Best regards,
    Victoria

    #925344

    I’ve just enabled AJAX. Hopefully someone is able to help. I will have to turn it back to the redirect mode in about 12 hours if I can’t figure it out since the site is live.

    #926850

    Anybody have any suggestions??

    #927006

    Hi,

    We re-enabled the “AJAX” option. It is working properly on our end. Please test it on another brower, computer or network. Screenshot: https://imgur.com/a/E35Fs

    Best regards,
    Ismael

    #927016

    That is soooo weird. I’m not sure what changed. I didn’t do anything. Thank you I guess. Haha.

    #927708

    Hi,

    Let us know if there is something else we can help.

    Best regards,
    Basilis

Viewing 13 posts - 1 through 13 (of 13 total)

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