Forum Replies Created
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Hey gusdus,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey Cocoa,
Can you please with a screenshot define us exactly which position you want to position it, so we can be able to help properly?
Best regards,
BasilisHi,
You can read here more information on how you can do it
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
If you are OK with the discussion we are fine.
If you need more help, posting in English we would be easier for us also.Best regards,
BasilisHi,
Thank you for letting us know.
Microsoft has stoped the updates on IE11, so we would need to dig a little bit more into that so we can see why the issue comes up…Best regards,
BasilisHey takozzo,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey thorhampusbank,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHi,
I am not sure about it, I did asked team mates to help if they have any knowledge on that.
Best regards,
BasilisHey Pixel_Production,
That is true, right now our ALB is over-writting any custom template and it does not recognize it.
it is something we are working on a new version to be fixed.Best regards,
BasilisHey mmirlach,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey ColinWalton,
From a quick search at Google
that should solve your issue! :)
Best regards,
BasilisHi,
https://gtmetrix.com/reports/www.ventodiponentegaeta.it/hsvArrtk
I can see that the only bad thing there, is your Server delay on ping of server.
Best regards,
BasilisHi,
What type of browser is, how can we target it?
You can do it but it would require a lot of custom code to make it happen properly.Best regards,
BasilisHi,
@blafoley can you create your own ticket?
@nikishavardaam Please rpvoide backend details.Best regards,
BasilisHey Ayumi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey asaesong,
Could you please check with your hosting provider?
It does seem that it is an issue from there!Best regards,
BasilisHi,
not that easy also, because it means that the file should be deleted.
There can be a value that does it based on a true / false, but our developers will check and know more about it.Best regards,
BasilisHi,
Yes, I tested it also and I could reproduce it
Allow us some time to do some more tests, so we can get it fixed.Best regards,
BasilisHey Biggy,
Thank you very much for letting us know
Actually that is not exactly an error, but most how we use to write things around.But yes, we can report that to our developers so they can review it! Thank you very much
Best regards,
BasilisHi,
Have you tried the solution that Mike has suggested, to create a new API key please?
Best regards,
BasilisHey ResonanzMarketing,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHi,
@gotokite please ceate your own ticket and we will be more than happy to review and check it out for you.
Best regards,
BasilisHi,
Can you please disable performance and update to Enfold 4.4.1 and let us know if the issue is solved?
Best regards,
BasilisHey Fotokite,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
Basilis
