Viewing 30 posts - 1 through 30 (of 37 total)
  • Author
    Posts
  • #955394

    Hello,

    I seem to be struggling to add in a Google Map for one of my clients. I have used Enfold numerous times in the past and managed to add in a Google Map without any trouble.

    I’ve generated 4 separate API keys, with no restriction and none of them worked. A message pops up saying: “Could not connect to Google Maps with this API Key.” Along with a few suggestions, which I have tried. The websites using the latest version of WP and Enfold.

    Please could you advise on what I could possibly try to get this working? I can provide login details if needed.

    Thank you,
    Ben

    #955730

    Hey limelightcom,

    Thank you for contacting us, I understand you have used Enfold and set up maps several times. Just in case if you missed out on any steps, have you checked our guide to creating and setting up the API key?

    We need to have a look at your site or the error message that shows in console to assist you better. Would you mind sharing a precise link to the page, showing the elements in question?

    Best regards,
    Vinay

    #956366

    Hi Vinay,

    Yes I followed the guide. Not too sure what else to try. URL and login to the website are in private content.
    I get the error whenever I paste in an API key into the Google Services tab and click ‘Check API Key’.

    Thanks

    #957045

    Hi,

    Where did you add the map API key? The google maps api key field in the Enfold > Google Services panel is empty. Please post the project API key in the private field. We would like to test it.

    Best regards,
    Ismael

    #957071

    Hi Ismael,

    API key is in the private field.

    Thank you

    #957701

    Hi,

    Have you added to the position that Ismael is letting u do?
    Can you please check to add it there?

    Best regards,
    Basilis

    #958084

    Hello,

    Yes I’ve tried there. Once I click “Check API Key”, the message below appears.

    “Could not connect to Google Maps with this API Key.
    Troubleshooting:
    1. Check if you typed the key correctly.
    2. If you use the restriction setting on Google try to remove that, wait a few minutes for google to apply your changes and then check again if the key works here. If it does, you probably have a syntax error in your referrer url
    3. If none of this helps: deactivate all plugins and then check if the API works by using the button above. If thats the case then one of your plugins is interfering.”

    1. I copy and paste the API Key in.
    2. There are no restrictions set on the API Key.
    3. I tried deactivating all plugins and tested again.

    Thanks

    #958575

    I have exactly the same problem. Maybe something to do with API restrictions?

    #959023

    Hi mdekievit,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #960365

    Hello,

    Any luck in finding out why the API Key isn’t working?

    Thanks

    #960375

    Hi Victoria,
    Here you go… Thanks in advance!

    #960383

    Same issue here (since the updates). With my own website and the site of my client.

    #960495

    …and issue same here

    #960998

    Hi mdekievit,

    I don’t see the Api key there in the google services tab. Do you have the key?

    Best regards,
    Victoria

    #960999

    Hi kashmyra,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #961000

    Hi cg808,

    Can you give us temporary admin access to your website in the private content box below, so that we can have a closer look?

    Best regards,
    Victoria

    #962664

    I also have the same problem. I have added the details in private content. are you able to take a look for me please as I have tried to fix this issue many many times with no success.

    Many thanks in advance for your help

    Best
    Katie

    #962744

    Hi,
    @katielherpiniere
    Please try to create a new API with no restrictions, and ensure you have set up your Google billing info.
    I tested with yours, which gave the error, but my API worked fine:
    2018-05-27_082832

    Best regards,
    Mike

    #967169

    Hi,
    Has anyone tested my website yet? It’s almost a month now since I opened this ticket and I feel I’ve not really had a clear response.
    Thank you

    #968059

    Hi,

    Have you tried the solution that Mike has suggested, to create a new API key please?

    Best regards,
    Basilis

    #995037

    Hi, I’m struggling with API setup for Google maps. It seems just not working. I have tried everything suggested in this thread – with not positive result. Has anybody worked it out yet? Thanks.

    #995279

    Hi czssen,

    Have you enabled Maps JavaScript API and Geocoding API? make sure these are enabled since it’s need for the map to work properly.

    Best regards,
    Nikko

    #995425

    Hi Nikko, thanks! Geocoding API it was.

    #995608

    Hi czssen,

    Glad you got it working for you! :)

    If you need further assistance please let us know.
    Best regards,
    Victoria

    #1177193

    I know this is an old thread but just wanted to point out that you also need to make sure that billing is enabled for the project in the google console. If not, the API key will not check correctly.

    #1177341

    Hi CreativeH,

    Yes, you’re very right about that. Thank you for your input :)

    Best regards,
    Victoria

    #1177575

    Hello,

    We have problem with Google API on multiple sites. The API works fine on other sites. Do the site has to be public for the Google Maps API to work?

    #1177871

    Hi Vikab,

    Are you using individual keys? Do you have billing enabled?

    Best regards,
    Victoria

    #1178080

    Hello,
    I’ve tried both indivual key and keys that work on other site. Billing is enabled and there is no restrictions on the key,

    #1178299

    Hi Vikab,

    Could you post a link to where we can see the problem you are having please?

    Best regards,
    Rikard

Viewing 30 posts - 1 through 30 (of 37 total)

You must be logged in to reply to this topic.