Forum Replies Created
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AuthorPosts
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Hey Milorad,
Please disable those pages form been able to crawl them from google.
That would solve the issue and they will not be scanned at all.Best regards,
BasilisHey Milorad,
Yea, you can simple block that page with htaccess.
I am not sure why your hosting provider has those folders been scrawled from start.Best regards,
BasilisHi,
That php version is not supported even from WordPress.
I am sorry but you need to upgrade.Best regards,
BasilisHey macuti,
Thank you very much for the detailed post, but for us to be able to help you, we would need to post in English so we can review it please.
Best regards,
BasilisHi,
We are already working on that and the feature requests section so we can provide better details for our users.
We appreciate the patience and the feedback as it help us grow and be better.Best regards,
BasilisHey Chris,
that is not a so easy solution that can solve the problem with some lines.
We will have to dig a little bit more into the issue, how we can validate for W3C…
We will discuss it more with our developers.Best regards,
BasilisHi,
Just adding a link to the plugin, so everyone can find it out ;)
Best regards,
BasilisHey mrlreynolds,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisJune 11, 2018 at 11:35 pm in reply to: Custom Footer Background for additional Languages (WPML) return 404 Error #971427Hi,
Please try now, I have re-saved permalinks but the htaccess file was not getting updated. I made CHMOD 775 let me know if all work as should.
Best regards,
BasilisHi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisHey Mark Fraser,
Yes, you can use any plugin that you want for that functionality, it is not something hard to do.
Try it and let us know if you have any problems, but from what I see everything should be working just fine.Best regards,
BasilisHey keep12,
Please change the following code
.avia-cookiemessage-bottom { background: #fff; }
to what you want to be the background color of the cookie message.
Now regarding the call button, it would require some more coding which is outside from our support policy we are afraid.Best regards,
BasilisJune 10, 2018 at 6:51 pm in reply to: Very slow checkout process with Enfold and Woocommerce #970839Hi,
Unfortunately, it would require quite some time and customization of the theme to achieve this, so I am sorry to tell you that this is not covered by our support. However, if it’s really important for you to get this done, you can always hire a freelancer to do the job for you :)
Best regards,
BasilisJune 10, 2018 at 6:49 pm in reply to: Disabling of template builder elements and Chrome GDPR Modal Window #970838Hi,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey samconag,
Now sure that I understood the functionality that you need to create.
Can you please give us some more details? An example?Best regards,
BasilisHey doug123,
Can we please see it live so we can try understand what is going on please and how we can help?
Best regards,
BasilisHi,
Please create your own ticket and we will follow up from there.
Best regards,
BasilisHey MarcusJeroch,
Can you please a link of your web site so we can check it out?
We would also appreciate to provide us with backend access.Best regards,
BasilisHi,
I am afraid you’ll need to contact the plugin author for more info about the issue. Making third-party plugins compatible with the theme is unfortunately beyond the support scope we offer. Sorry for that!
Best regards,
BasilisHey djneskovil,
You can add a plugin like:
and re-order the elements on the way you want them to be displayed.
Best regards,
BasilisJune 10, 2018 at 6:24 pm in reply to: Grid Row / "Cells appear beside each other, just like on large screens" #970827Hey S.,
The easiest way for you to create that is from photoshop and just include it on our theme.
Any other way would be really hard to be done and would require a lot of custom modifications.Best regards,
BasilisHey kelseylesueur,
Are you referring for this section here
http://nimb.ws/Olbfpois that the issue?
Best regards,
BasilisHi,
Do you have somehow setup any custom links or redirects anywhere with any plugin?
Best regards,
BasilisJune 10, 2018 at 6:10 pm in reply to: Footer/bottom of website full of text from portfolio posts #970822Hi,
Please check now let me know if everything is working as should.
Best regards,
BasilisJune 10, 2018 at 6:09 pm in reply to: disappear Product in Structured data (google search console) #970820Hey hemn,
Thank you for letting us know.
I have reported the issue to our developers, we will let you know about the problem.Best regards,
BasilisHi,
Actually we have had that issue already from other companies.
For a reason it seems our forms have been scanned from bots and spam go through.
We are working to find out a solution and get them updated!Best regards,
BasilisHey bluesbrush,
Please post us your login credentials (in the “private data” field), so we can take a look at your backend.
- Install and activate ” Temporary Login Without Password “.
- Go to ” Users > Temporary Logins ” on the left-side menu.
- Click ” Create New “.
- Add the email address for the account ( you can use (Email address hidden if logged out) ), as well as the ” Role ” making that the highest possible and the expiry about four days
( do be sure that we have enough time to debug ). - Click ” Submit “.
- You’ll now have a temporary account. Please provide us here in the private section the URL, so we can login and help you out.
When your issue is fixed, you can always remove the plugin!
If you prefer to not use the plugin, you can manually create a admin user and post the login credentials in the “private data” field.Best regards,
BasilisHey seb332,
I loaded the tool and I can see the image element have a problem, is that correct?
Because I do not see any other issue?Best regards,
BasilisJune 10, 2018 at 5:57 pm in reply to: woocommerce: Privacy policy checkbox on product comment form not visible #970814Hey jopradev,
Have you updated to ver 4.4.1?
In that version we have fixed that problem.Let us know if you still face the problem.
Best regards,
BasilisJune 10, 2018 at 5:56 pm in reply to: h2 in advanced layout editor shows as smaller than other lower level headings #970813Hi,
The function still works just fine, right?
Where is the problem, I am not sure I got it :)Best regards,
Basilis -
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