Dear Support,
PS: This is often a query from clients. Can you insert this as an additional header element in a next update, please?

Thanks,

S.

Dear Support,

it’s seemed, it’s a caching problem with some well-known caching plugins like wp-rocket, fastest cache. I wait for a solution.
With caching of files, the performance is excellent. But without contact form, which is not working: it’s complicated.

I have an additional minimal request for you:
Please give us as User the option of using a toggle to hide the query strings for the CSS and JS data in the Enfold options. That may be cool for you for debugging. But there are sometimes difficulties for servers and hosters with predefined rules.

And please: without solutions like manual Function.php manipulation and child themes. A simple toggle for everyone, without manipulating something with coding.
Please!

Ref: Reason: remove-query-strings-static-resources

Example standard config in nginx:

	location ~* \.(jpg|jpeg|png|gif|css|js|ico|eot|otf|woff|woff2|ttf)$ {
		expires 30d;
		log_not_found off;
	}

I think, this would have difficulties to cache files with query strings?

It’s a small function inside the functions.php, seen in the link above.

function remove_query_strings() {
   if(!is_admin()) {
       add_filter('script_loader_src', 'remove_query_strings_split', 15);
       add_filter('style_loader_src', 'remove_query_strings_split', 15);
   }
}

function remove_query_strings_split($src){
   $output = preg_split("/(&ver|\?ver)/", $src);
   return $output[0];
}
add_action('init', 'remove_query_strings');

Best

S.

Dear Support,

With all our love for Enfold, we can only recommend that you eliminate this error as quickly as possible and invest in getting to the bottom of it.
regarding to

“Sorry, but the session time for this page has expired. Please reload the page.”

and more threads, most attached to Enfold, if we google this error, we must say: All clients have the same problem. It seems, it’s a Enfold specific problem.

“Sorry, but the session time for this page has expired. Please reload the page.”

This is only shown, if website owner tested the own Form with Recaptcha V3. Most page visitors give no feedback, that the Form doesn’t work. They leave the pages and go to competitors.
It’s the standard Enfold installation, with 7 clients.

4 different hosting providers. 2 Do not use a caching plugin,
some use WP-Rocket and WP-Fastest Cache is used.

But they all had Enfold’s Combine and Caching turned on.

Now we’re watching to see if it works when we turn that feature off. After we turned off Enfold’s internal caching on all of them, the contact forms worked again. Now we have to see what the time shows.

The bad thing is that you can’t see it without using the contact form itself. I see this on multiple client pages. This harms massive client contact, if Forms does not work. I think, many other people can be affected, if visitors gives no feedback to website owners. And i see no reason, why only my standard installations are the reasons for this behavior.

Please Check the nonce stuff inside your Enfold Caching or whatever is the reason. It must be fixed, urgent.
Without working contact form: No clients, bad user experience, no income, bad reputation.
Thanks,
Best

S.

excuse me: What helped you @rmatus? Can you describe it please?
If i switch between options, nothing is changed as result.

Dear Support,

I really would have hoped that with the last update you would accept the user requests that have been coming to you since 2014. Google: enfold social media buttons

At all elements, user should have the ability to insert the social media set. Social Media is in focus since years or decades. Since nearly a decade, users ask to Enfold / Kriesi for a cool icon bar with social icons to implement.

A good Example of Icon Sets

Kriesi have no time for this. And Enfold user must define manual css at certain places and play and code and ask you every time from zero. And use some short code and css snippets instead to give the user a set, which can user can choose the style in this region, where is it needed.

If i see the code on top: Why does Enfold do this?? I don’t understand, why we have no social media bar element for footer, blog, sidebar and pages: With the set, which we have defined in enfold options.

2014
2017 handcraftet
Enfold solution, looks it comes from outer space

Finally, people who feel the same way.

Enfold: When please take us seriously? This has been addressed to you for several years. You don’t believe us.

Do you think all your users have Photoshop and benchmark from 28″ over 24″, notebook, ipad, mobile phone?

It starts already, that you need at least 5 of your elements for Full width (not full screen). Sometimes BG works in Color Section, sometimes the Full width Slider., which scaling images in some cases “right and expected”.

Then it goes on over 3 Silder types instead of combining them or create a new and make the others obsolet or soemthing else. I work on daoily basis with enfold. Since three days, we try with a designer and a css guy to get good results for a full width image with diagonal border (and top border is missing, but you know it)

At Fonts: There you have 4 devices in one section to select.

For pictures, you have to fiddle through, lots of sections, massive code.

Then it goes on, that not even picture names, dimensions are shown in the sections, where images are selected. If you click on it, the big guessing begins, which picture is in it now. Then you have to go to the front-end, the dev-console. Size are in the media selector also not shown. Nothing. Many queries in the brain.
2019

@ thinkjarvis

Yes, i agree with you. My mentioned fixer / Patcher (like Avada) would be realy nice.
Until now, Enfold was a very performant theme. I hope, they have options for agencies and one time users.
As agency, we go backwards for my understanding
Now, many clicks and dropdown and hidden element are very stressful. Please use a fallback or two options, for user, which like it.

It feels worse and worse. Enfold is slowly becoming a thankless divi theme.
This dropdown: why? Where does that come from? Because it’s modern? Does high-performance work like this? These things that happen in the slider headings or these dropdowns: Why don’t you let the consumers vote on it? Describe it please, with the Pro and Cons? With examples? Rather than with cryptic descriptions of what will come, that hardly anyone understands. These are hard interventions in the design. If a normal consumer updates the theme and thinks everything is OK. And if the normal user takes no look again, is all ok and then the headings have the design in the examples in the postings before. It’s needs more and more time to checking page for page, what is the influence of Kriesi’s updates.
As before: It is in my eyes an impossible behavior towards your customers. This was the same, as you have “optimize” the uppercase customer css and some other hard examples from the past. I don’t update any of my customers. Because it takes hours or days of rework for me.

And what is missing at the many sliders, which you offer? (I will not understand, why all three are not combined):
Options: easy buttons to set the heading in a right way. Many options are not there.

View post on imgur.com

@BigBatT

Ok, that is your Opinion. Why should Enfold with 200,000 items as the second best-selling theme have to hide behind Avada or not offer similarly good functionalities? I do not understand your approach and reasoning, especially the approach of your “problem solving”, which is repeatedly complained about by users here and unfortunately not understood by Kriesi. Why should Enfold stop trying to find the best possible benefit for clients and users? So this is really something different from what I know from customer friendliness, user loyalty and user experience. So I do not know this very individual “strategy and understanding” of sales. 15 clients have now other themes. Step by step the others transferred to other themes. It’s not my problem. The support contracting will end and Kriesi will not get more money from us. And this is, what other Agencies know now slowly notice.

You can read the many statements, not only in this thread and form your (at best new) opinion. Look the two examples before your Statement: You have clear meanings from third parties, from unhappy clients.

I manage many customers. And here are many people who manage many customers. Now you have to write out the ftp credentials constantly and make the updates for everyone. That with the Social_Icons and the new WP version has only been a topic for years, which happens again and again and as an agency allows me to easily choose other themes that bring me the highest level of performance and security as an agency.

Dear Support,

I agree with Marc. Please try to use German language and with local font hosting (or theme fonts)

And since we talk about reCAPTCHA and this script.
I mention this only here and I will don’t open a second task. It’s your improvement and your task. You can take it to be better or leave as it is. This are your clients and satisfaction and page speed is ranking signal: With V3, it doubles the page speed.

Please: Improve the loading of the script. I have twice load time on all Enfolds with the Enfold solution of reCAPTCHA:
Since my dev has implemented this code (see private) inside “avia_google_recaptcha_api.js”, i have no attacks and the website speed goes down from 3.9 seconds to 2 seconds. Similar on all other pages with enfold and reCAPTCHA. I have until today no spam attacks, but the page speed is wonderful.
With the original script, you see the sources are loaded step by step until favicon is loaded at 3.9 seconds at the purple line. Is it asynch? Do you have tested it with http/2 and simultaneous loading (without deeper knowledge about this topic): But all scripts and content are fast loaded (not cheap web hosting for 5 € – own high-speed server). But than: All secondary stuff from google makes a big bad impact.

Please check also, why favicon is loaded as latest element with thus big speed impact.
I have attached measurements.

Thank you.

my question is the same, but there are more confusing things : here

• This reply was modified 5 years ago by Hokuspokus.